This location is less busy than the Del Amo Mall location. There's always a sale going on at Old Navy with incentives to using their store credit card such as Old Navy's Cash to used on future purchases. read more

Old Navy - Men's Clothing Near Me - Carson, California

Awesome experience and excellent customer service from Jazzy. It's my grandson Dezmond Benjamin 1st birthday this upcoming Friday and Old Navy had everything I needed for my grandson birthday read more

Old Navy - Me and my grandson Dezmond Benjamin - Men's Clothing Near Me - Carson, California

This has been my Old Navy store for the past years, and I love it, store is clean, The environment is great, and the workers are excellent! I wanna make a spacial message, thanking one of the cashier/worker! At the check out she was sooooo patient with me, I was asking for a "refund" which was a little complicated to do but she was so sweet and willing to do the work! I know a lot of people will say "but that's their job" but still you have to be grateful for the great job and the perfect customer service! Her name is ---- DAJJIA---- Please let her know she is doing a great job! read more

Old Navy - Worker Name! - Men's Clothing Near Me - Carson, California

Went in for a Quick look around. I found some pants that my son insisted that I have. Once I got to the cash register I had to wait longer than expected, why? Because the cashier Celeste had no idea I was in line, why, she was on her phone texting...ugh read more

Old Navy - Front of store display - Men's Clothing Near Me - Carson, California

I received an email saying they were having $5 pajama sale. Since this year's family Christmas theme is to wear pajamas, the timing couldn't have been more perfect. But then I got intercepted at another store and ended up getting all the pajamas I needed there (womp-womp!) But that's necessarily a bad thing since it didn't stop me from coming by anyway. And I didn't leave empty handed either. Great bargains on some sweaters as well as socks. And what a great selection their clearance departments have! One would think they only have crappy leftovers but NOPE! I got a few (lots!) of bargains from there as well! Always liked Old Navy. Will return! read more

Old Navy - Men's Clothing Near Me - Carson, California

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This is THEE saddest Old Navy I've ever been in! First of all, the quality of the clothes were super shabby; like shit no one would want to wear. I've noticed that Old Navy is not what it used to be, but damn...this one looked more like they were going out of business, than anything. The selections were minimal and they had several shelves with no products whatsoever. The fitness clothes were a joke. Every single pattern was just plain ugly. I've been to other Old Navy's and they at least had some cute options, but this one was more like the store all the other locations send their scraps to. Even Target has better choices than this one. They had a lot of sale racks and I mean, a lot. That would usually excite the everyday shopper, but it was nothing but crap clothes on the rack. Not a single thing was cute or even "new looking" for that matter. The staff don't even greet you and it was quiet in there. The only upside was that they had a bathroom, because all the water I've been drinking hit me like a ton of bricks when I was in there. Other than that, I'd be bored as hell to work there, let alone shop there! read more

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I went there last night with my family we always go there but last night I encounter the most rudest person and really bad customer service her name is Angie and find out shes the maneger of the store old navy company just to let you know that I feel bad to your store and some of your good employees like geselle who has a quality of being a manager please be aware of your employees I love thats store and we always buy there with my family we really sincere about your store at the carson mall old navy just be aware thank you so much hopefully you read this read more

I love their jeans and I love the environment! Definitely go there! I love the customer service here too

This Old Navy is just as good as any other. They have just about everything you'd expect. I don't think people go there looking for uniforms, and I wouldn;t rate a place like this just on them not having the one particular thing I was interested in. Was it clean? Yes. Was everything neat? Yes. Was there someone around for help when needed? Yes. Did the checkout line move at a fair pace? Yes. Did they open other registers when it got busy? Yes. read more

I had to stop by and catch a quick sale. I promised my nieces I would get them a few things and to my surprise I ended up with More than enough items to have them looking crute!! Yes I said crute' read more

Old Navy - Men's Clothing Near Me - Carson, California

I'm going to keep this one short and simple. The cashier AZIA was rude and gave horrible customer service. We paid $18 for some Tylenol, some eye drops, and a smart water. WTF! I mean I know it's the mall but cmon. I usually never go inside old navy because of their tacky shirts that say OLD NAVY all over there but needed a shirt to change into as it was really hot and I was wearing a long sleeve. The shirt I bought was $5 the same price as the Tylenol. In total it was $23 with tax. read more

girl with orange hair was very helpful love the service and clothing options. great location for summer clothes

I know absolutely why this store has a poor rating. The lines are always long and the check-out process takes forever. Big Girl also needs an attitude adjustment. I returned a pair of jeans from am online order and asked to exchange them for a smaller size I found in the store. She dragged on about not being able to exchange, returning money, then repurchasing...blah, blah. I don't care WHAT it is called, the process was STILL the same!! Waste of extra time and breath. Lol read more

I asked for a gift receipt (for 2 items), she did the transaction again because she said "or else it will show all the items!" I was patient & totally agreed. Came home... ALL items are listed. No, I didn't check before leaving because she mentioned she started over to get only 2 items on the gift receipt. I trusted... now look your incompetence is killed me! read more

Old Navy - I asked for a gift receipt for 2 items. ALL items are listed. Was patient & trusted... now look your incompetence is killed me! - Men's Clothing Near Me - Carson, California

I regularly attend this store because it's a convenient location (I attend the local university). I enjoy the sales and the customer service. However, the newest manager, Jess, seems very standoffish. During my recent visit last week, I saw her arguing with an employee rather than assisting with the store. I would love to attend more frequently but I'm looking to take my business elsewhere (now that the general manager is seen verbally harassing employees). read more

Only complaint I have with them is...they hardly ever have a good selection for toddler boy clothes. They usually only have like sweats and T-Shirts. Hardly ever cute dressier stuff. Kinda messy most of the time. Men and Women's clothes is usually in stock OK selection there. Staff is nice and helpful. I like that its right next to two mall entrances, no walking forever to get to it. read more

I must say that I have the most wonderful time today I ventured into this old navy . Pondering around each isle for a new Gem to add to my wardrobe.finally after finding the perfect shirt ahhh . I'm wearing it now as I write this .A Smokey bear shirt .yet in my haste i had not noticed my size was not on the rack . Out of no wear like a fairy god mother a woman pranced to my side and asked me for my size . She quickly disappeared and came back so very fast . With you would not believe it ..... my size I think her name was Esperanza ohhhh god bless her heart give that woman a raise!!!! read more

This review is not intended for this particular location. Ive been calling Old Navy customer service for about 3 days now. I have a concern which I was trying to resolve. This this day I still can't get a hold of anyone. This service is by far the worst customer experience I've ever had with a business. They really need to rethink their priorities which should always be the paying customer. read more

Old Navy - Men's Clothing Near Me - Carson, California

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Huge store, but still couldn't find a damn thing I wanted to buy. That is a rare thing in my world, but then again, Old Navy's have always kind of been hit or miss for moi. It might also be the tidal wave of bright summer clothing that has bum rushed the shelves here. Or maybe it's the fact that Old Navy doesn't always seem to fit that well. Very Goldilocks in either, too big or too small and rarely ever just right. Kinda like dating :) But I will say that this store is laid out nicely and the people working here were friendly and helpful. read more

On this particular visit i was just killing time - so not looking for anything specific. They usually have a great Clearance section with things that fit me - im a Big Mama so its important. But today they must've been "refreshing" that section because it was totally picked over, almost empty. uuuhhhggg...I must've picked the wrong day. However, for the most part they're usually neat and organized and have what Im looking for when I need it. Good to come to when they have big sales, because they're not as crowded as the other Old Navy's in the area. read more

Manager Unique would not honor the price of a dress. It had no price on it and I found it on the sale rack.

So this is the first time I've been to the Carson mall since it's been remodeled, and I've got to tell you I was terribly disappointed. This is the worst Old Navy I've ever been to. I came here looking for school uniforms for the kid and they had absolutely nothing! I'm not kidding the shelves were bare. Not only that but the place was a mess and the lines were huge, I'm glad I didn't find anything here. Won't be returning. read more

I really like this Old Navy. I feel like the traffic is a little lighter since you have to go inside the plaza/mall to get to it. They keep things super organized and presentable in my experience which I appreciate. I'm not giving 5 stars, however, because of something that may just be an issue with Old Navy in general, maybe not *just* this store, but each time I've gone in the last few months I've been asked like 10 times (no joke) within an hour time if I've signed up for the Old Navy credit card and if I'm interested, etc... after the 2nd time it gets uncomfortable because you can tell all the employees are like deployed to eyeball and ask every guest so you end up being asked many times and often by the same person since they can't recognize people as easily with masks. Sigh. Nonetheless they are friendly staff and nothing else bad to say about the experience. I prefer to check online deals before heading to store as they can differ and sometimes there's a steal of a find on one of the other - like last time I got in store $5.99 skinny rockstars that are normally $34.99 on clearance! read more

Not my favorite Old Navy since it's not as full as others that I frequent. Although, since it moved it has a lot more merchandise than the old ON had across the mall. Maybe in time it will grow. As with this mall, I only stop by this store when I have quick shopping trips to do because I know it will not be crowded. Staff is always friendly, even during Christmas, which is awesome :) read more

Not the greatest, cheap fly weight clothes from all over Asia, China, Vietnam, India and Mongolia too. Just cheap stuff. Charge more, lesser quality. That is the way of the world, the old navy world... No more coin being dropped here ever again. Crap. read more

I am consistently flustered and disappointed by my shopping experience at this location. The simplest questions or transactions are met with incompetence and made up rules that cannot be verified anywhere other than the cashier's/manager's own mind. It is bewildering to me why my shopping experience at this location is markedly different from the Torrance, Manhattan Beach, or Long Beach location. This location is close to home but I would rather travel to a location that provides Nordstrom like customer service with a smile. read more

Love oldnavy they have some good cloths that fit me and I can actually afford also check out the clearance area.I usually buy jeans,cordoroy pants, shirts and sweaters Love them all. read more

My situation is too complexed to explain and very long, But Ralph really went above and beyond to accommodate for some online errors that occurred for other locations. ThANK YOU Ralph for your phenomenal customer service!! They need more employees like you!! read more

It sucks that they say they only have military discount on Mondays .. I told them that the del amo mall one is everyday and the guy stated that well they are different . So when I got home and I called del amo mall the lady said no its everyday and that's how it's supposed to be .. The lady even talked to her manager and yes it states it everyday .. So my husband went to del amo mall to get reimbursed for some things .. From now on we will be going there .. read more

I hate this ON! Only reason I go is because its closest to my house, but at this point, I'd rather travel extra miles to get a good shopping experience. Racks are always empty and there's not a good selection of sizes. I don't even know where clearance is since it's so non existent. read more

Omg don't ask for help the lady's that work there have some serious problems ask for price for item she told me did it know but you work there read more

I love Old Navy. and the one in this mall has a lot more items and staff that is friendly. I quit going to the one near my house because the staff is too busy. read more

This store needs to hire more employees . Early monday morning me and my husband went to this old navy early thinking it wasnt going to be a mess and everything was going to be clean and organized being early morning we were thinking store just opened we dont have to deal with mess . WRONG !!! This store is by far the dirtiest old navy weve ever been to. They only had one cashier we had to wait about 20 minutes to check out because customers think its the perfect time to look up coupons in their phones !!!! WTH !!! Managment needs to pay attention to their employees and closers do their job and leave the store clean and organized for morning shift! I love old navy and their deals but walking into a store not knowing were anything is at how can people shop comfortably when everything is a mess its frustrating making you just want to walk out !! read more

I've been to this location numerous of times, I find cute things with good prices every once in awhile, store is always messy, clearance section very small for women. Employees seem to have an attitude and never ask do you need help but will watch you while you shop. read more

The staff at his location is very unprofessional and rude! If your on the floors and you have a scanner, and I ask u for a price check, why pop your lips and tell me with a attitude! If I you didn't want to work stay at home! Needless to say I will not spend a dime in this Old Navy!!! read more

The associates at this location were wonderful they were all so attentive. I was asked by 4 different associates if I needed help finding anything and told me all the sales they were having going on. Only thing I wasn't impressed was with the selection I did find what I was looking for but I wish I would of found more read more

This location sucks! Long story short, I bought something a while back by it didn't fit. So instead of giving me my money back they MAIL you a gift certificate for future purchase. Mind you there are no expiration dates on the certificates. I've never had an issue with the gift certificates prior to this and now I can't use my own gift certificate for a purchases because it's "expired". Nothing on the certificate says it expires within a time frame and the manager wouldn't even give to me for credit knowing it wasn't expired. Don't ever shop at this location because it's always a problem when I go there. I'm going to Children's Place to make my big purchase instead! read more

I am highly disappointed in this Carson Mall Old Navy, as it appears that the employees are not clear about what the policies are for the store. I went to this Old Navy to exchange an item that my daughter received for her birthday. I was prepared to exchange the item for another clothing item as well as purchase some other items. The employee stated that I could not exchange the item and that I would have to receive a refund in the mail. I was truly unclear as to why and the employee continued to state that this is the policy. It has been a month now and I still have not received my refund via mail. I also contacted the Old Navy business office and was told that the store should have allowed me to exchange the item in the store. I will discourage friends and family from purchasing any items for my children from this store for birthdays etc. and I will not patronize this store as it appears that the employees pick and choose which customers can exchange items. Please do not waste your time at this store. read more