There is no customer service here. No greetings, no "can I help you with anything?", nothing. The…read moreone and only thing I was told by an employee was that my sale was final. No refunds, no exchanges, no store credit. I bought a bodysuit, which I understand should be final sale and a cute top. The words FINAL SALE sounded so Permanent. The manager/ owner is unfriendly and rude. Judging by the collage of photos of caught shoplifters displayed near the front entrance, she must not think too highly of her clientele. The right side of the store is filled with mostly small sizes, medium and large. No XL, which happens to be my size unfortunately. The left side is 1x, 2x, 3x and I believe they had 4x too. If you're looking for a cute top or dress to wear out, and don't mind paying shopping mall prices, then fashion Q is the place to go. Will I become a regular shopper here? Probably not, but I know where to go when I need something cute and quick and (final).

Horrible customer service. Returned unworn item with tags…read more Blamed for damage & refused to resolve it.

Love their stuff just sux cuz you can't try nothing on. When once upon a time, that's what sold me…read more There's dressing rooms, but now you can't try nothing on.

I'm on a time schedule today and waited for 10:00 to come by, at 10:16 the door is LOCKED yet all…read morethe signs say open. I can't be back in this area for weeks but will not waste my time coming here!

Love, love, love going to this boutique store! The owner, Leslie, always has new, trendy, and super…read morecute items. Its literally a one-stop shop! You can get a whole outfit top to bottom here! Affordable too... The first time I went, I ended up buying a pair of jeans, cute top, sandals, and earrings last minute for a friend's birthday. I loved it so much I went back to buy some make up (mostly lippy stuff), a perfume, and a small handbag. Now I pretty much go all the time when she stocks new stuff highly recommend checking this place out!

My go to shop for cute and trendy items! I've found everything from shoes to workout clothing…read morepieces. Always a must stop when in Pico.

Hello, I am…read morecontacting you regarding my Fashion Nova order #178729508. Four outfits from this order are currently missing. According to the UPS tracking, the shipment has shown "Out for Delivery" since February 17, but the items were never delivered to me. I would like assistance locating this shipment or having the missing items reshipped. Please let me know the next steps to resolve this issue. Thank you for your help.

I really like the pictures on their website. I ordered a few dresses online and they were delivered…read moretoday. The prices are so reasonable that it's great to order a bunch of stuff and then try it on. I'm not sure about the return policy, hopefully it's easy since I'm going to be returning most of it. I'm probably a harsh critic when I try something on. Maybe I'll keep some of it and wear it to my best friend's daughter's colorful wedding

Fantastic Service the attendant at the shop is a doll!! She actually helped me figure out how to…read morestyle the dress cuz it was hard to figure out... Final Sale no try on..,, and she threw in a couple of free items for first time customer!!! The purple criss cross dress was a hit in Vegas i got several compliments! I will definitely be coming back to the shop!!! The price was less than $20!!!!!!! I love the dress and so did the Mister

I absolutely love this store! As a plus-size woman, it's not always easy to find dresses that make…read moreme feel both beautiful and comfortable but hers do exactly that! The fit is so flattering (they really do make me look snatched). The prices are incredible, and the quality is even better most of the clothes are double-layered and feel amazing on. Highly recommend!

I love coming here…read more Clothes is well Staff are nice Good prices And wondering place to shop

I used to love this spot when it was in Norwalk. It has absolutely plummeted in customer service…read moreand the selection is awful. The store is not well kept and dirty which explains why many clothes items have stains on them. They offer a discount when you follow them on social media, I did and was told I'd get the discount, they didn't apply the discount and wouldn't refund my card. This wasn't a small discount at 10% of my order that was nearly $20. They only take store credit for returns. After years of loyalty, this will be my final stop. With how quick online shopping is, there's no reason to have to go through the headache of shopping here.

Walked in and was completely ignored by staff, who were conversing prior and went silent upon…read moreentering. Male worker walked to front door to stand by acting as if I would run out with product while female stayed in spot on phone, not asking if I needed any assistance. From someone who has spent so much money at other Shoe Palaces, even taking parts of campouts at this location, I cannot stand for terrible customer service and will not shop here again.

Great service! Easy raffle for limited edition shoes. Good job Shoe Palace on Washington blvd!read more