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    Lianne K.

    A couple weeks ago Dear Hubby and I were coming back from an event in Ojai. I suggested that we stop at Pacific View Mall to get some walking in - it was cold and dark outside, so brisk mall walking is one of our fitness activities this time of year. He was actually having a foot issue, so decided to sit in the food court area and wait for me. As I was moving through the downstairs portion of the center, I came upon Old Navy. They'd been aggressively advertising that the whole store was 40% off (this was before Black Friday). I decided to drop in and see if there was anything worthwhile for the Christmas gift list. I did find some items as gifts. They carry some pro sports logo t-shirts, so I got a Lakers one for DH, as it was also close to his birthday. That was a lucky find. I also got a pair of really nice leggings and a jacket to complement - for my ongoing fitness journey. They've washed very well / am super happy with those purchases. The rest are waiting for Christmas to debut, but overall I am pleased with the merchandise. Why only three stars then? The store was not very clean. There was various debris on the floors; definitely enough to be noticeable and off-putting. Also, they only had one cashier working with a line growing. I caught the eye of an employee who was working on one of the display racks and asked her if there were more cashiers. She did come over and start checking. With all the television advertising they do, having enough staff to take care of the customers would be a good idea. Having someone push a broom around would also be welcome.

    There's always a good sale!
    Keya M.

    This is my go to location! It's always organized and the staff is friendly and helpful. My only complaint is...sometimes the line to purchase your items can be a little long and slow moving.

    Erin K.

    This Old Navy is located in the Pacific View Mall in Ventura. It is located conveniently across from Macys and is a large, open and clean location. I come here for their long-length jeans. It is very hard for me to find any other stores that regularly carry jeans in a cut that flatters me, and also long length for my height (I'm 6' tall). The staff at this location is polite and professional and the store has a good selection of styles and colors. They also have a pretty big section for clearance merchandise, and that's always fun to look through - usually it's the stuff from the previous season/theme. It's mid-summer right now and there are bathing suits up front for full price, and some in the back already, on clearance. The fitting rooms for this location are in the middle of the store, and I don't like that set-up as much as when they have them at the back, but it works. An employee sets you up in a fitting room and takes any unwanted merchandise when you're done. Overall, this is a convenient shopping experience and I enjoy coming here.

    Newly set store...
    Eric N.

    Old Navy is its own store...that is the best way to put it. This particular Old Navy is no different. Its right near the entrance of the Pacific View Mall in Ventura. It just recently underwent a whole-store remodel. The jury is still out on the remodel...I don't know if the store really needed it, but hey I guess it looks nice. The fitting rooms are now in the middle of the store instead of way in the back, that is kind of a nice touch. When I am at Pacific View shopping for anything else I always end up stopping by this Old Navy to check out what they have. I love their short sleeve button up shirts and the thing that always bring me back here is the clearance. That is my thing about Old Navy...when they put something on clearance they really put it on clearance. For example a pair of shorts that might have been 19 or 20 bucks is 5 bucks on clearance. That is totally worth my time to stop by and check everything out. I do find that I need to try everything on...for some odd reason it seems like Old Navy's sizes tend to vary with different types of garments. Not the biggest fan of those commercials with the talking mannequins but hey that wont stop me from shopping for bargains, right? :0)

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    Bespoke by Custom Styches

    Bespoke by Custom Styches

    3.3
    (3 reviews)
    5.9 mi

    Unpleasant experience which occurred a couple years ago. I am writing this review bc I have already…read moreunsubscribed from their emails but I am still receiving them after pressing the unsubscribe button twice in two different occasions. Hopefully this compels them to remove me from their mailing list. The owner Stych drops by at a security training school at Moorpark to offer his suits that are targeted for the security industry. Very unorganized & not a man of his word. I purchased the G2 suit for roughly 400 (give or take) that was to be tailored , which the current reiteration is the G3. Fast forward. It took months and after a couple follow up calls before I got my suit. To my surprise, I was sent a Nordstrom Rack suit that wasn't even tailored. A suit that I searched up online and was only worth like 200 to 300 online. I got my refund after I communicated I'd be disputing the charge with my credit card company. Additionally, they didn't even bother to reimburse me for shipping the suit back to them when the store was at fault. I must note some of the stuff Stych tries to peddle like the shoes, belts, and ties towards those in the security industry seem to be on par with the quality you could find at Santee's Alley.

    Their executive office was awesome! Super high quality suits, and I learned a lot from Mr. Stych…read morehimself about how and why I should wear certain pieces. Can't wait to feel more of my wardrobe with these suits!

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    Patagonia Ventura

    Patagonia Ventura

    4.3
    (126 reviews)
    3.3 mi
    $$$

    I returned a pair of swim trunks that was outside of their normal return policy. They were very…read morereasonable and were able to make an exception for me which I really appreciated. Love their products and appreciated the great customer service.

    I had an extremely disappointing experience today at Patagonia. I came in for what should have been…read morea very simple exchange of an unworn jacket, but the interaction was immediately made uncomfortable by an employee named Maddie. From the start, she was rude, combative, sarcastic, and unnecessarily aggressive throughout the entire process. Instead of simply helping resolve the issue professionally, I was met with attitude, condescending remarks, and an overall hostile demeanor that made the experience far more difficult than it needed to be. As a customer, I expect basic courtesy and professionalism -- especially from a company that prides itself on customer service and brand values. The exchange itself was straightforward, yet Maddie handled it in a way that felt confrontational and unwelcoming from beginning to end. It honestly left a terrible impression of the store and the company overall. After being a customer for nearly 30 years and a brand ambassador for this company, I truly never expected to be treated this way. If this is the type of people Patagonia chooses to employ to represent their brand, I do not believe I will be moving forward with purchasing their products in the future. I rarely leave negative reviews, but this experience absolutely warranted one.

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    So freaking good!
    So freaking good!
    Seating area
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    Highly recommended!

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    Highly recommended!
    Brooks Brothers Factory Outlet

    Brooks Brothers Factory Outlet

    4.0
    (40 reviews)
    11.5 mi
    $$$

    HIGHLY recommend this store…read more Shopping for clothes has become an unwelcome chore. By contrast, my visit this past weekend to Brooks Brothers in the Camarillo Outlets Mall was a true joy. We needed to find "dress up" clothes for a memorial back East. So many stores have closed in Santa Barbara that we hoped it would be worth driving to the Camarillo outlets to get a better selection. We started at Brooks Brothers and within minutes had exactly what we needed. I have come to dread the rote "Welcome In" phrase that most retail staff utter as I enter a store. What does that even mean? It always seems as though they're obligated to say it, and are quite bored by it. By contrast, from the first moment we stepped into the Brooks Brothers Outlet, we were approached by an authentically welcoming, competent, and helpful staff member. Angelina gently and cheerfully inquired about our needs, measured my partner's shoulders and sleeve length to get the correct fit, and ushered us to exactly the right shelf to find what we needed. No wandering around the store lost, no trying on three sizes to figure out if one will work, no wasted time. Just a pleasant and helpful encounter with someone who really knows her stuff and makes every customer feel like the most important person in the world. THANK YOU Brooks Brothers for keeping old-fashioned customer service values alive. You have restored my faith in American retail business. And THANK YOU Angelina for your excellent care and service.

    I had a very disappointing experience at this Brooks Brothers Factory Outlet. The customer service…read morewas poor. I went into the store when it was almost empty, with only one other customer inside, and there were multiple employees working. The other customer was greeted and helped, but no one acknowledged me, asked if I needed assistance, or checked on me while I was shopping. I felt completely ignored. Customer service should be offered to everyone who walks into the store, not just certain customers. I ended up leaving without buying anything. I would rather spend my money somewhere that values every customer. I do not recommend this location.

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    Come on in Today, we are Ready to Help!
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    Interior store
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    Old Navy - womenscloth - Updated August 2026

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