Went into shop to buy gift certificate and was greeted by rude staff that just said " were under new ownership so we only sell stuff not presents". WTF? Told to go to cvs as they carry gift cards for HD stores. Will never go to Temecula Harley Davidson again. If your rude to someone asking to spend money in your store can you imagine the service you will get when your bike needs servicing? BEWARE read more

Awesome customer service. Even though I dint purchase my bike here, their staff are friendly and will help you out anyway they can. I was going to purchase from this dealer, but found a deal I couldn't refuse, and ended up buying from a private party. I would highly recommend this dealer when it comes to purchasing your motorcycle. When you do, ask for Alex Hamilton! Was a pleasure to work with over the phone. Keep up the good work, guys! Peace and Love------- Troy read more

Horrible service!!!! Just like used cars salesman, they are very attentive when trying to sale you a bike. But after you buy the bike they could care less and provide horrible service. I would rather ride 50 miles away then do any business here. Save yourself a headache and go to a different Harley Dealer. read more

I am very disappointed with the way I was treated by this dealership! I have sold two near perfect bikes to them and was asking for fair price both bikes were so nice they made and will make about $8,000.00 on both bikes or about $4,000.00 each bike. What hurts is I was only asking for $500.00 on each bike over what they paid me. I bought all the accessories for the bikes through this dealership both bikes were so complete they had nothing to fix or service but they still wouldn't give my asking price! I will never do business with this company again! I am feed up with the Harley dealerships I have dealt with and am done with the Harley rip off experience ! read more

SERVICE DEPT -dishonest or incompetent? Took my '05 Road King in for oil change. The oil light had come on so I put in a quart and took to them. I had oil change and full service $388. Road home no problem 2 days later horrible tapping and stalling. I took some where else and they noticed the oil sensor not hooked up. When we connected it - the oil light came on!!! Checked oil pressure and it was less 10 lbs? It was also way over full with oil? So...... were they trying to blow up my motor for additional repairs or maybe I'd trade in for new bike? Was the tech's fix more oil and disconnect sensor because he was unable to figure out problem by adding more oil..... I don't know but I'm never taking "Cherry" back. read more

After much research, my husband located the motorcycle he wanted! The only dealership in 100 miles that had one was Temecula Harley. We drove over an hour on Sunday afternoon to go look at. We were there over 30 minutes and no one asked if we needed any help or wanted to look at a bike. The only person that spoke to me was the receptionist when I helped myself to some water from the machine on the counter next to the coffee machine, she said "Hello" and the only person who spoke to my husband was someone telling him to make sure he put the kickstand down correctly after he sat on a bike in the showroom. We walked in ready to buy Stock# U038427 with a blank check loan from our credit union but no one wanted to take the time to help us. We left and went to Riverside Harley, unfortunately they didn't have what we wanted but they're going to look for us. Sorry your sales people couldn't be bothered but we will take our money elsewhere. read more

The new owner Andre has built an awesome new team here. My last several Harley's I've had to go down to San Diego to buy. I thought I would give the new guys a chance and I'm so happy I did. I worked with Brian the sales manager on the phone, he made a lot of promises. I figured once I showed up at the dealership I would just leave pissed off again with a bunch of broken promises. I was so wrong, these guys did everything they said they would do and made us feel like part of the family. Our sales person Justin was great as well. Great job guys, keep up the great work. read more

New Ownership with a new shop and team . I had the pleasure to work with Nick Turner, he made the experience of buying a new bike painless. Nick was awesome! No pressure, no bs just the facts. The new team down at Temecula HD has done a fantastic job with the sale of my new 2016 slim. Mike, Don, everyone my wife and I came in contact with was very professional and knowledgable. read more

Old Town Temecula Harley Davidson - 2016 Slim - Motorcycle Dealers Near Me - Temecula, California

Ok, great selection of new & used bikes! As far as the sales team goes, Don & Mitch are awesome! Make sure Don does his Hank "king of the Hill" voice! These guys are gonna have you in stitches before they send you out the door on your brand new Harley! Jesse & Mike are pretty easy to deal with as far as a management team goes too! Great experience here, I've sent friends in already! read more

I was looking for a new ride and decided to continue my search on cycletrader. I found the bike I was looking for listed at Temecula H-D early on Sunday morning. I sent them an email asking a few questions, and Sean emailed me back within the hour, even though they were not open yet. He answered my questions, and I decided I wanted to ride the bike. I called him back and let him know that i would be there in a few hours. He said he may not be there when I get there, but to ask for Don and he would hook me up. I was a little apprehensive about a H-D dealer selling a metric cruiser, but based on the Yelp reviews, I decided to give it a go, since I had nothing else to do. We arrived a few hours later, and they had already put the bike aside for me, and Don was ready to answer some additional questions and accompany me on a test ride. I told him that I did not know the area, but wanted to ride it around some to see how it handles and goes. We went on a 20-30 minute ride, which confirmed to me that it was the bike I wanted. Got back to the dealership and started the paperwork with Mike and Red. As it typically is with sale and DMV paperwork, it took longer than I wanted (about 90 mins), but everyone was extremely nice and professional, and helped the time go quickly. I was unable to ride the bike home that day, and asked if they would hold it for me until the following Saturday, which wasn't a problem. I called them the following Saturday telling them i would be there in a few hours, and when I arrived, the bike was ready to go. Overall - a great experience, even though I didn't buy a Harley, but if I ever decide to get one, they will definitely be on my list of a dealer to visit. read more

I've lived all over California and dealt with more Harley Dealerships than I care to admit. Temecula Harley has easily one of the best parts departments. It's the not the add on parts that I'm talking about. They stock the essentials that a lot of other dealerships overlook, and their staff is beyond helpful. Whiskers and Cafe always take care of me, and make sure that I get what I need when I need it. They are prompt, knowledgeable and know what I want even before I know that I want it. If you are looking to upgrade or service your ride, and need a little direction, I highly suggest heading in to Temecula Harley. read more

These guys are awesome. I went in there to pick up some supplies so I could do an oil change transmission change and primary change. The guys in the parts department recommended a specific lubricant for my gears made by Belray. I'm so glad I took the recommendation because it makes such a huge difference in shifting in finding neutral and the way the transmission operates. It's like night and day. I wish all of the previous dealers that I have dealt with would have told me about this. I would have been using it all along. Needless to say,these guys are great. read more

Under new ownership and the staff at Temecula Harley Davidson are second to none. From choosing a bike, taking test drives, and driving off into the sunset it was all a breeze. EVERYONE is friendly, knowledgeable and willing to go the extra mile for their customers. My husband and I have had an excellent experience here. We will be back and will be recommending them. read more

Great Harley dealership! Great prices, especially now on 16's. Can't wait to see where they will be in a few years.

I stopped in today for a special gift and was charmed by the bad ass Melissa.. she not only helped me doctor up a gift that is going to make me look like a super star but she helped me up pick out some super sexy boots and a vest. She made me feel good about what I was buying and helped me make decisions when I wasn't sure. Beyond that I just enjoyed being with her.. I didn't want to leave. I'm usually an online shopper but after meeting her this afternoon this dealership is now my favorite place to shop. read more

I came to Harley to reserve a rental for a bike run (bike run was a little more than a month out) and talked to Mitch. I had an ultra in mind to carry all my cargo but unfortunately the ultra was not available for that weekend. After settling for a street glide Mitch had promised to contact me if an ultra became available, to my surprise weeks later Mitch calls to tell me he had an ultra now available due to a cancellation. Talk about customer service at its finest, to remember our conversation and go out of his way to get the bike to better suite his consumer deserves a 5 star all day, thanks Mitch read more

This shop has a good line of new and used bikes. My experience going through the shop and looking at the bikes was amazing... First sales person who greeted me outside the shop was Don who was very knowledgable when it came to talking to us about the bikes, and getting to know me and what I was looking for. The inside staff was great, Michele who helped with getting me the right helmet that fit me. The team that helped me get the price that worked for me in a payment that I was comfortable with, and red who helped me with getting my paper work done and insurance so I was able to drive off with my new bike. If ur looking for a new bike Harley Davidson of Temecula is the place to go! read more

I was in the market for a specific bike, 2017 FXDLS, and Temecula HD had one. To make a long story short, Max was able to answer all questions I had before I went to the dealership because I was coming from San Diego. I went to the dealership, and he was able to get me the deal I was looking for. Everyone at the dealership was very friendly. Thanks Max! read more

Called this morning to see if I could stop in to the service department without an appt as my oxygen sensor disconnected from the exhaust and I couldn't get it reconnected. They said not a problem. Literally took them 20 minutes to reconnect and send me on my way! I'm super appreciative of that type of customer service! read more

If you try to return something, good luck. They won't do cash refunds, because apparently a retail store doesn't keep $100 in cash in the store. They'll make you use the same card for purchase and hopefully you don't need that money right away because it's going to take at least 3 days to get your money back. This place has the worst customer service I have ever dealt with and they will never again receive a dime from my household read more

Kailee was awesome and very attentive. We laughed at the difference between a tank top and muscle shirt. We both decided muscles shirts aren't for me. Lol. Anyway ask for Kailee! read more

A little over a week ago I was having a rough day so I went to Temecula Harley to browse bikes since I wanted another Harley in the near future. I checked out the Softail Slim S model and took it out for a test drive with one of the Harley associates John. John didn't pressure me nor did the staff. I told him I had to think about it because it was a significant purchase. I didn't get dogged with phone calls or emails like a lot of dealers tend to do. In fact the only call i received was regarding my experience. I came back and made it happen. The same protocol of no pressure and just a light casual transaction. The only issues I really had were with DMV and my insurance but that had nothing to do with the dealer. I love the slim s and found it to be a great softail that's new and improved with the nostalgic look i wanted. read more

Went in to buy a used bike, they worked numbers all afternoon and gave me a great deal on my trade in bike. Melissa the financing manager was awesome, she was very helpful and pleasant to work with, very professional. The salesman "Stache" was very professional and was a pleasure to work with. I highly recommend this Harley shop. The salespeople were also very helpful in choosing accessories for my new motorcycle. read more

Kevin, Mitch and Dave in service are all outstanding guys. I highly recommend Temecula Harley Davidson for sales and service. Thanks again for the help guys, really appreciate it. read more

I have contacted the dealership on several occasions, for two specific reasons. I am active duty military, currently deployed, and had attempted to contact them to "sell" my bike to them. After several emails and phone calls, I was able to get some feedback, only to have communications stop. I then decided to trade in two motorcycles and buy a new one, and after having a pre-approval from HDFS, and an email from Taylor stating "I'll put something together as soon as possible" and then not hearing anything back for over 11 days. Its almost like the HD business is so booming that they do not care or need my business, so I will now drive 30 miles to the next closest dealer for all my HD needs read more

I had the greatest experience with Kailee in the motor cloths department today, great service,friendly attitude and all around great person. She was happy to help and we never felt like just a customer. We will be back to Temecula Harley again because of her. read more

I live in the san Gabriel valley and had been searching for sometime for a Street Glide found what I was looking for at Temecula Harley, Mike & Jeremy worked really hard with me and got me financed we ran onto a couple of hiccups but got it done, as I mentioned I live in san Gabriel valley and after shopping for months this was definitely the right place with a huge selection of inventory with a follow up call from Jeremy I couldn't be more satisfied I will defiantly suggest this place to my friends & family Thanks Again to the to Temecula Harley Team read more

Went in to Temecula Harley Davidson looking for spark plugs and was helped by Whiskers. He knew exactly what I was looking for and was super helpful! I was in and out in a flash and will be returning to this location for my future needs. read more

Service teams seems ok, bought new tires to find out I needed a new bearing and brakes. Replaced brakes and now they sound like garbage. Took bike in they couldn't replicate it... but I also told them that I still haven't received the promo I was told I get, which was a tire rebate. Was told it's not their promo, to basically figure it out. I told them it's an incentive they advertise when selling me the tires so why wouldn't they honor it and figure it out? Basic questions, but could tell the tech was getting short and annoyed so I dropped it. Not very impressed and it's a shame because I was going to get a stage 4 new bars and cables, get brake sensor replaced, and a long list of other things for this bike, then bring in my pops bike for tires and new volume button ect... going to have to consider other options. If I can't get assistance on this easy stuff then I'm concerned about having them tear my bike apart. I heard Arnie's garage does good work may go there next. read more

Just wanted to give a thumbs-up to Cafe and whiskers behind the Parks Department very friendly I normally never write reviews but I felt prompted to say something thanks guys for such a pleasant visit and God bless read more

Well my husband & myself read the reviews and thought lets try these guys out, hahaha yeah no!!!!! We went there knowing which bike we wanted, how much we wanted to spend and we're ready to purchase. We couldn't get anybody to help us but a young kid that was out washing the bikes and finally we got someone willing to talk to us he acted like we were taking up his time. By then we were pissed and over it, I have to say this was the worst Harley dealer we have ever been to with the worst costumer service!!!! The one star is for the nice kid that was washing bikes. read more

I recently took my Road Glide in for some upgrades and it came out awesome. The folks in service along with the parts manager Café took care of me great. I find myself always popping into the dealership because everyone is so warm and friendly. If you need any work done to your Harley and you're not doing it yourself bring it to Temecula Harley. Those folks will take care of you. I would also like to give a special thanks to Randy in service for taking such good care of my bike. Great job man!! And I'll be back... read more

We were traveling on I-15 south and got a flat tire on my Limited!!!i called Temecula Harley-davidson service dept and Aaron answered the call. He assured me the tow truck was on the way (which he was) and they got there in 40 minutes to take my bike to their service dept and the service dept busted their ass and got my bike in and out of the shop in 45 minutes. Thank you guys for the excellent customer service and total customer satisfaction!!!! read more

New management same poor customer service. They are fine when you are spending money. Try a return. They are the absolute the worst. No discussion no no attempt to work with you. I will not go back. This is the second time they stiffed me. read more

We went to Temecula Harley "just to look"! The service was incredible! Dale Costa was our salesperson, he really took care of us! We got a sweet deal on a ultra limited. Financing was painless and even though it was Sunday and they were closing the girls on the merchandise side stayed so we could shop while we waited for the paperwork to be finished. Still have to check with our credit union but I am pretty sure that Temecula Harley beat their rate. Would highly recommend this dealership!!!! read more

Gabriel and staff were all super friendly and professional. They made our experience quick and easy. Gabriel responded quickly to any questions via phone prior to my visit. Definitely would recommend Gabriel as your sales rep. read more

Temecula Harley Davidson has one of the most positive, helpful, courtious staffs in the business. There maintenance department is top notch. I had to have my engine rebuilt and they made my CVO purr like a kitten. Tim was an awesome help when it came to the rebuild. I got it back pretty Quick. Very satisfied with Temecula Harley Davidson. Clothing sales staff will go out of there way to try and get you exactly what you need. If they do not have it they will order it for you if it has not been discontinued. Best Of The Best... read more

Love coming into this store. My dad is a huge Harley fan but I barely know anything. Marrissa is AMAZING she's super patient and has the best customer service. Will definitely be back read more

Called into service with an immediate need being 2300 miles away from home and was provided prompt, friendly service. Great communication and then topped off the more than affordable experience with a detailed wash and I was off running! Great group here who will do their best to help you out! Highly recommended! read more

Very bad dealership and poor business practices! Came in Sunday morning at 10am as they open to be able to pick up the Harley I want, 2016 low rider S. Bike was showing in stock and available on their website and when I walked in the bike was sitting on the showroom floor available with NO sold sticker. Told the dealer let's do it, hour later he tells me I'm sorry everything is perfect with your credit the problem is the bike is already sold to someone else! Very bad experience will never be back and will spread the word not to go to this "stealership".. Bike is still showing in stock, they just want you to come down so you can end up paying a mark-up on their bikes even though they claim they are selling for msrp. Avoid this place like the plague! One of the mangers just said sorry after I asked if this was common practice for them and didn't have any thing else to say. read more