They were my first stop in my search for a motorcycle, and they definitely did not disappoint. Everything from being greeted right away, to the final signatures of the paperwork, they were extremely professional and made the process painless and seamless. Shelby was extremely knowledgeable and helpful in listening to what I was looking for and helping me find exactly what I wanted. I highly recommend them, and look forward to further business with them. read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

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After visiting several dealers over the course of a couple months, this is the one that earned my business. Jay was able to help me find the bike that was perfect for me, which turned out to be a bike they didn't have. They didn't try pushing a bike they had on site, instead they respected what I wanted and somehow got my the exact bike I wanted to me the same day. I got to meet just about everyone working that day, and not because each of them was trying to sell me a bike like at other dealers. One thing I have to mention is that I refused to purchase a bike from a place with added dealer markup, which of course I didn't pay. I have a lot of respect for dealerships that keep their prices in line and help keep Harley's somewhat affordable and get riders on bikes. read more

The team is great and we have been met with hospitality and support for our new passion. A special shout out to Tristan in the parts department...what a patient, kind, and knowledgeable young man!! Harley...you have a keeper!! Thank you to all who have assisted us! read more

I had called in the morning before my trip to the dealership to make sure what I wanted was there. The gentlemen that answered my phone call promptly told me that they had exactly what I was looking for. Upon arrival it seemed there was some miscommunication on the phone, because what I was looking for was not exactly there. After checking things out, I decided to qualify myself for a bike and come back at a later date to decide on a purchase. The gentlemen that helped me; Jay was very knowledgeable when it comes to these bikes and showed me everything that it had to offer, as this would be my first motorcycle. I walked in the door with the idea of a nice small motorcycle to start out on. Jay told me i should get a bigger bike, something I will not grow out of, something that would fit me better, or yearn for a different bike. This is one of those things that most people don't like. Needless to say if you are a mature enough person(s) then it shouldn't matter what bike you start on. Just take it slow and learn at your own pace. At the end of my experience with Temecula valley Harley Davidson, I would like to say that I was happy with my purchase. And I would recommend to anyone looking to purchase a motorcycle. read more

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Been going to Temecula Harley-Davidson, since 2012 and never had a problem or issue... If you do, they will correct the issue that is being address... Satisfaction at Temecula Harley-Davidson, is almost Guarantee... People there are Great and Including you Andre... Lol I'm One Happy Customer! I will continue going to Temecula HD and also Recommend other Bikers as well to go to Temecula Harley-Davidson... KEEP THE SHINY SIDE UP! read more

On March 4, 2023, I stopped by Old Town Temecula Harley Davidson to get a quote on tires for my 2014 softtail deluxe. It was about 1 hour before closing on a Saturday. Much to my surprise, the service advisor,Roy, said he could do the front tire today and the back tire next week. Great , he got the parts ready, and the mechanic, George , finished the job in a fast time and even did a check-up on the bike and let me know what should be looked at later. He was very thorough , knowledgeable, and professional when it was the end of the day on a Saturday. I returned the next week and had the rear tire installed. The service advisor ,Roy, completed the work order in the same timely and professional manner as before . The mechanic George also completed the work in a timely and professional manner as was done the previous Saturday. Both of these men treated me with respect and are good examples for their company. read more

Walked in to check out some harleys and right away noticed a huge selection of new and used beautiful bikes ! Freddie our sales guy was not pushy at all but rather super friendly and helpful and helped us pick out the perfect bike for me and my wife ! We were super pleased we also got a huge discount on our helmets and gear ! We didn't know where to start on what helmets to buy or what safety gear to get but we were blessed to have Anna in the apparel department help us completely with sizes and styles! She made our shopping experience fun and easy ! Thank you so much Freddie and Anna !! read more

They've got fully knowledgeable and courteous sales, parts and service staff always ready to assist with my motorcycling needs.

Excellent service at Old Town Temecula Harley-Davidson! Called in to inquire about a used LiveWire One, and the sales team was very helpful and informative. Paul was very knowledgeable and made the process of checking out the bike a great experience. They even gave me a test-ride, which the overwhelming majority of dealerships will not do! 10/10 read more

Worst customer service in the parts department ever! The guy in parts was either having a bad day or hates his job. I explained to him I needed a complete new left and right blinker and he just brings me a bulb. Then he finally brings out the correct item and I asked to look at it. He gives me the box taped up like I had a knife. So I continue to rip through it and I asked where the rest of it was? He had the bolts sitting in front of him but told me it's in the box. I look in the box and it's empty! When I asked for a complete left and right blinker, common sense would tell you to bring a complete left and right blinker! Don't shop here it's a joke!! read more

Just moved into the area first-time customer and unbelievably surprised at the quality of workmanship of services rendered on my 2013 trike first of all the honesty of the service department is gratifying they saved me a lot of money they didn't have to do this end they did everything I asked for in reference to my repairs as far as I'm concerned I never have to go anywhere else now that I've found Temecula Harley read more

Just had a wonderful experience. Met with Andre the owner and had a great conversation. He has an amazing array of beautiful Harleys new and used. I feel bad because I forgot the sales person's name, but he was wonderful as well as was my companion on my test ride on the street glide. I didn't buy a bike today, but I will definitely talk to Andre before anyone else. He offered me a very fair trade value and a great deal on the motorcycle I wanted, getting ready to pull the trigger soon! read more

This Spring Earl & I went on a USA Tour. When we arrived in Temecula at the Harley Davidson Dealership, I wanted 2 buy 1 of those cutie sugar head skull shirt but no room on the bike. Well when I got home 2 months later I called an got a WONDERFUL employee, Kara!!! 5 CUSTOMER SERVICE!!! She not only texted but ca Davidson Dealership had in all the dealerships that I went 2!!! read more

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Stash and the crew are awesome. I went to 4 other dealerships including a dealership i previously bought a bike from a couple of months ago and decided to purchase from temecula Harley. These guys are kind and very helpful and gave me an awesome deal while the other places gave me the run around. Especially riverside Harley. They suck. Anyways, temecula Harley let me test ride bikes without questions asked so that I was riding the perfect bike for me. This dealership is dope. I will purchase my next bike which will be a touring bike from these guys in a couple years.... Thanks for the great service guys. read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

I'm going to revise my review of this place. I heard that em there was a change in ownership I could be wrong but regardless A lot of changes seem to have happened here at old town Harley Davidson and to be honest at least in my opinion it seems like a whole new dealership to me. Service dept seems on top of their stuff and the rest of the employees there are good. However the main reason I am changing my review is the new guy they have working on the parts dept. I didn't catch his name yet but he's the younger guy with long hair. Anyways super cool dude. Very friendly, helpful and all around just awesome to work with. A complete 360 from what I felt my last experience was there. For whatever reason I ended up going back and I'm glad I did because after the changes made its become a great place to go. The only thing I'm gonna say is it's weird walking into a Harley dealership and seeing all those BMWs sitting out there. Whats the world coming to! Haha read more

My bike was vandalized in a local parking lot of a motel and Charles in sales and Rick in Service were able to get the bike and me back safe on the road. Thanks guys! read more

Simply put, A Fantastic dealership. The staff in all departments are a reflection of the owner. I walked in here on a recommendation and dealt with Noah in sales. What a kind person, patient and listened to what I was looking for. Immediately tuned in and after a few visits got me the right Harley. I was impressed with all the people in all departments, Andy in finance , Moose in parts , Melissa , Amy and Carly in the gift shop. I have been to several dealerships and to see all departments work together is extremely impressive. Great job guys . read more

Stache' to the rescue! Not only was I not planning to buy a Harley today, there was nobody who convince to purchase a brand new 2016 Street Glide Special. BUT then I talked to Stache'. My life changed for the better. I'm the proud owner of a beautiful new Harley. My life has already improved. My wife says I look younger. My friends think I'm smarter. I got a raise from my boss. The list goes on. I am very thrilled with the entire experience at the Temecula Harley Davidson dealership, you will be too! See attached photos. read more

Old Town Temecula Harley Davidson - Stache' and the babes on my new 2016 Harley Davidson I bought at Temecula Harley Davidson. - Motorcycle Dealers Near Me - Temecula, California

I saw a bike I was interested in on their website and handled most of the deal over the phone. Then I drove from AZ to Temecula to test ride it. While I ended up not getting the bike, I have to say I was treated like a king! The shop is gorgeous and the people are the best! I'd recommend them to anyone looking to buy a scooter or to have theirs serviced! read more

Good shop to make a deal. Me and a couple buds came out to purchase bikes and ended up with just that. Deals were as good as they could get.

Great first time Harley buying experience. Max and Danny great people and some of the most helpful sales people out of any Harley Davidson dealership I've been in. Thank you Temecula Harley for treating me like a human being and thank you for the awesome bike. Way to go the extra mile to make a middle aged mans dreams come true. read more

Guys over at Harley were pretty awesome !! My salesman Cody took care of me and set me up with my first ever Harley, 2013 Street Bob. I highly recommend working with Cody because he made the process super easy and enjoyable !! read more

Old Town Temecula Harley Davidson - 2013 Street Bob - Motorcycle Dealers Near Me - Temecula, California

Not very many products to choose from place is smal they don't even have any gift cards big disappointment.

Great experience here at Old Town Temecula Harley! I stopped in to look at bikes and was helped by Jaret. He was very friendly and knowledgeable. I kept in touch with Jaret and bought a few weeks after my initial visit . The sales team was super cool and never gave a slimy sales vibe. Thank you to Jaret, Josh, and Tony. Jaret mentioned there was a recent ownership change and they are striving to give great deals and a great experience. Old Town Harely delivered !! Loving my Road Glide ST. read more

I purchased a bike here a few months back before the new ownership, I was happy with the bike but was already wanting to upgrade to a 114ci. I was now looking at a 2022 street glide special, which I thought might be way out of my price range. Tony spent hours upon hours getting this bike to an affordable payment for me and I pulled the trigger. I couldn't be happier with the service and the staff. Also want to thank Jared for taking the time to go over the ins and outs of the bike. read more

Had a great experience with the whole Team. From sales to parts, accessories and clothing. Very happy with my new FXHST. Glad I chose Old Town Temecula HD!! read more

Had a excellent experience here today buying a 2018 soft tail street bob fxbb ... i worked with Blake my sales person and Max the finance guy... both were awesome with customer service and very knowledgeable.. they gave me a excellent trade in on my 2007 yamaha roadstar. I am beyond excited with my new purchase.. I didnt feel rushed or pressured they took theyre time... temecula harley comes highly recommend from me.... thank you guys read more

Be very careful! These guys badly damaged the frame rails of my brand new HD loading it into my van right after collecting my money and have completely stonewalled me with respect to making it right. Make no mistake, these guys are 'profit first, profit only' and based on my experience have absolutely no interest in customer satisfaction or return business. "Churn and burn" and onto the next customer! I drove 1,000 miles RT to buy this motorcycle! And made a 2nd 1,000 mile trip to give them a chance to make right! Completely Blown Off! Thanks THD! There are many HD dealers in SoCal - choose another one! The only bright spot is their parts manager who goes by "Cafe". He's a good guy. read more

This happened a while ago but it absolutely deserves a review. I have been going to Temecula Harley since we first moved here about a year and half ago to pick up parts and miscellaneous items pretty regularly. My wife and I also get clothes from time to time as well. Always have been greeted walking in the door and made some friends with the employees as well. Whiskers and KC in parts have always been awesome. Now a few months back our cars were broken into at our house and my favorite Harley backpack I use every day for my commute was stolen. We posted on social media to see if anyone might have noticed them for sale. Melissa (motorclothes manager) contacted my wife via FB and told her that she would like to replace my backpack free of charge. I was completely blown away by this act of kindness and generosity. She did not have to do this and the fact that she did firmly cemented the fact in my mind that this Harley above all others is genuinely about their customers. They have earned my business and I highly recommend them to anyone else looking to purchase any items from the Motor Company. read more

Dropped of my new bike for electrical Issue and 1 week later, they hv yet to find out what's wrong and lay their hands on it. I guess warranties take less priority. read more

I have been taking bike to get serviced here and never had an issue but this time around took In for an oil change , cleaning of my filter & switching out on some parts obviously they switched my parts but my fliter was still dirty and i dont think my oil was changed i will not be coming back here if i have to question weather the work i payed for was done on my bike or not. And its one of those things that i can be told it was changed but i will never know sucks im gonna have to go pay & have it done again just to make sure its done. Im just bummed Harley has never let me down! read more

I went in on July 3rd to have a recall and a tire replacement done. The service clerk James was so helpful. He answered all my questions and kept me informed about my bike. I will gladly refer anyone to Temecula Harley. Thank you read more

Amazing customer service. I drive from Palm Springs to this larger Harley store (love my PS Harley peeps!). They have so much stock - helmets - boots - clothes. The town is a great day trip too. read more

Went to your store today July 15 2019 approximately 1:30 pm With the intention to spend 700.00 to 800.00 dollars for HD gear. After perusing your inventory a young heavy set blond approached us ( just a description not a slam) and asked if we needed any help! I asked "well, today being Amazon prime might you have some great deals" She stated, " you won't find any prime deals here!" However we do have clearance items. I said I am looking for a vented HD jacket. She showed us a nice "First" (mfg) jacket. I asked how much is this on prime days on Amazon, bam ! Bam! You won't find anything on Amazon! Well young lady you are so wrong. As difficult as it is for HARLEY-DAVIDSON to keep its market and now your store taking on BMW, this is poor training, poor salesmanship! Oh yes the ( bam, bam) reference is she took off to go talk to an employee, rather than find our needs and wants! What a sha Reread post to ensure you and employee ( it is not a slam, it is a description) as your employee was not cordial enough to even introduce herself! As she or you as an employee/ employer are not adequately trained in customer relations and to consult with customers to find out their needs and wants! Back to basics in training and increase sales! Treat customers with respect! Thank you read more

I just bought my first Harley from this dealership. I never leave reviews for anywhere but as soon as I pulled up Danny came over to me and immediately understood what I was looking for. We tried for a used 48 but instead I ended up walking out with a brand new 883 for less than any of the used bikes on the lot. Danny was available the entire time from start to finish, not to mention the finance guys were updating me as I was impatiently waiting to hear the verdict. Non the less, go in and see Danny. He will hook you up with what you want for what your budget is, you may even walk out with more than you expected for less than you expected. Will be doing all the service here. Thanks to everyone at Temecula Harley for making a dream come true for me. read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

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The guys that work the parts desk never break a smile. Ive been in there several times to grab a filter or ask a simple question. They often make me feel like I am an inconvenience. Ive spent the last couple months in Texas and had the time to visit the Dallas and Fort Worth dealership. Here Ive had a totally different experience which was inviting and easy going. The staff took the time with me and I was much more willing to buy apparel & parts. The Temecula guys need to learn to relax and interact with the customers. read more

Stop by a few weeks ago to check out the new 2018 line up and was greeted with great customer service from Danny in the sales dept. e showed me around the show room with no pressure on buying this or that and no rush. I needed a part for my current bike and he introduced me to Rood at the parts dept where again I was greeted with great customer service. Will definitely stop by again and recommend to stop by this dealership to meet your Harley needs. read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

People told me this place was shit but I needed a rare sized tire and after calling them they found the tire I needed, they ordered and I payed $300 for one rear tire... 2 weeks, no call... 4 weeks, I call... they say it will be there in 2 weeks... 4 weeks later, no call... I ended up calling them, the tire was no longer available. "We can order another one..." Fuck U! I got my refund and ordered it on eBay. It arrived in less than a week... Now, I've seen that they might call me and try to make up for it but kinda pathetic that it has to get to this point to actually get customer service. If u hire minimum wage u get minimum results... maybe hire people who know what they are doing and pay them what they're worth. read more

Overall great company to buy from. Everyone involved from internet sales finance and owner. Pleasurable experience definitely recommend buying from here if you are looking for a new or pre owned Harley. read more

Early on a Saturday morning, I was riding with my HOG group when the shift shaft on my Ultra Limited stripped, leaving me stuck in first gear. I rode to Temecula Harley and explained my problem. A mechanic inspected the bike and said they could fix it quickly. I was back on the road in 45 minutes flat and the bill was only $135! I was able to catch up with my HOG group at their next stop. I can't say enough positive about the level of service I received, it was over and above 5 stars! I would return to Temecula Harley for service anytime, knowing it would be done correctly and priced reasonably. read more