Hands-down, the best cleaners and tailor in all of chicago…read more Not even just saying that- I've been too many tailors, especially in this area and Willow Cleaners is the only one that gave me a fair price and did an incredible job. I got quoted for a zipper replacement up on Armitage for almost $100 and Willow did it quickly and much much cheaper. Even the people that work there are incredible.. great service and great people. Take your dry cleaning and any of your tailor needs here - you won't go to another cleaners after you step in :)

I have been going to Willow Cleaners for 18 years even though I have since moved to the other end…read moreof Lincoln Park. Chris and her team and wonderful and have also altered my clothing the entire time. If I forget to tell them I have a belt - they track it down - and if something isn't perfect, they will also redo it. I won't go anywhere else!

Excellent work on damaged jeans repair. Fast and very reasonably priced. I go here all the time.read more

I needed a zipper replaced on a pair of jeans. Other cleaners in the city wanted to charge $35 and…read moreMark Twain did it for $18. And the sweet woman running the shop took time to give my pup a treat when I picked them up! They look great, and I'll definitely be back for future dry cleaning & repair needs.

My first experience here was good, good pricing, and they can get stitching done very quickly. My…read moresecond experience was not professional or positive. When I went in with 2 dresses to get buttons replaced for both of them, the girl at the front who is very young, acted sort of clueless, and said she would have to wait till the manager gets back to see if the buttons were available. Keep in mind it's freezing cold out to commute, so I was leaving my dresses there, not sure if they'd even be able to be taken care of. She said that they would text me if they did not have the buttons. I dropped those dresses off on a Wednesday, the pick up day was assigned to be Saturday. I get a text on Saturday saying that they don't have the buttons. Waiting 3 days to notify me that they did not have the buttons, not professional or considerate to the customer's time at all. It's one thing to not have the buttons in stock and not be able to check for them / see what can be done when the customer comes in, but to make them wait until the pick up day, and only text them on the official pick up day that you do not have the buttons is actually ridiculous and unprofessional. You should at least message or call the customer to make them aware soon after they came in, a day or two after is acceptable. Don't make the customer wait until the actual pick up day, as I thought I would be getting the dresses fixed. Had I known this is going to be this unprofessional, I would've dropped my dresses off elsewhere so they would've been ready for me in time. The other employees are mostly polite enough, but I don't know the name of the very young girl who works there, she was very quiet, and not knowing how to do her job. I won't be coming back here as a result of this.

I've been bringing my clothes here for several years now - both for dry cleaning and for…read morealterations. Within the 3 years, I have had consistently excellent service! I come here so frequently that my dog actually knows the place and stops when we walk by so she can say hi and get a dog treat :) I'm really picky about my clothes so I'm always hesitant when trying a new cleaners. In fact there's several others nearby I went to first that for various reasons led me to keep looking around until I found this one! For dry cleaning I've brought in my fair share of stains on silk and other difficult fabrics and am always pleased with the end result. Also for tailoring I've had a ton of designer skirts and dresses altered from silk to wool. Just today I picked up a Canada Goose jacket that was hemmed and it turned out wonderfully! Excellent price and excellent quality!! Thank you for being my favorite neighborhood cleaner!

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

They were late and completely overcharged me tries charging $105 for a simple hem on a bridesmaid…read moredress

Brought a pile of blouses in to be cleaned. Kind of nasty woman behind counter gave an outrageous…read moreprice. I left!

Super friendly and amazingly efficient spot, I highly recommend. I bring my suits here, our winter…read morecoats, they can do anything and everything.

If i could give this place no stars I would. I've been using them for two years and have never had…read morea problem until today. They completely ruined my designer linen pants. The pants can not be fixed and can not be worn again. When i dropped off the pants they had a small red stain on the back that was fruit (shown in photos). The woman at the counter marked the stain with her sticky note. I just went to pick up the pants and they are completely botched even the hemming on the bottom is unraveling which they shouldn't have touched. The pants are also covered in white blotches. They told me i brought them in like this but i absolutely did not. The woman's excuse was the the other woman who was working at the time of the drop off was old and does not remember and it's her word against mine. I stood there for about 10 minutes pleading for a solution and insuring them over and over again that this is not how i brought the pants in and told them the pink stain is now gone which means they did work on the pants. They claimed they didn't touch them which is impossible. After ahwile they started ignoring me and told me to leave and come back in 4 days.

Horrible service. Very expensive and they don't take stains out. Owners know English they act like…read morethey don't when you ask for a refund for items delayed by months and items are still dirty. Batter places around Chicago don't waste your time and money.

Easily the worst cleaners I've ever been to. I was only going there for a few months and she lost…read moretwo dress shirts, gave me another customers dress shirts, denied ever losing my dress shirts, and now refuses to reimburse me. At all costs stay away from this cleaners, there's are many others around the area.

I brought in a button-down shirt to be tailored, it needed to be shortened, with simple finishing,…read moreand the sleeves needed to be shortened and taken in. I was quoted around $65 and told I'd receive a call when it was ready over a week later. That date came and went with no communication, so I stopped by myself the following day. At pickup, I was suddenly told the total was $115 because additional work had to be done. In my opinion, charging $115 for a button-down alteration is excessive, but more importantly, if the cost was going to nearly double, I should have been contacted beforehand and asked if I approved the additional work and cost. When I explained that the price increase was a shock and that a heads-up would have been appreciated, I didn't really receive an explanation. I ended up paying $100. It's disappointing because I genuinely try to support local businesses over franchises, even when it costs a bit more, but this experience was beyond reasonable for me. Unfortunately, I won't be returning or recommending this tailor.

Doorstep Cleaners is awesome. The employees are super cool, friendly, and really easy to work with…read more I've had two rush orders and both times they came through for me without any stress. They really go the extra mile, and the prices are reasonable for the quality you get!