Do not waste your time! They do not clean the coats completely. Had to go back twice to get coat…read morere-cleaned and have something re-sew, because it unthreaded. The owners are very nice, but the value in money spent to the quality of work done is not worth the frustration going back and forth...

im so glad i met these two amazing/talented professionals at their craft. they knew im picky as…read morehell with how things fit being in between lg and xl so naturally i was looking for someone preferably local and i cant thank this amazing couple and the hard work they put in. they are very fair with pricing for any alterations and really value their customers. im not going anywhere they have my business and will continue to have it. support local businesses and stop in there. they know me for that crazy white boy on the scooter and im completely good with that. thank you two.

My first experience here was good, good pricing, and they can get stitching done very quickly. My…read moresecond experience was not professional or positive. When I went in with 2 dresses to get buttons replaced for both of them, the girl at the front who is very young, acted sort of clueless, and said she would have to wait till the manager gets back to see if the buttons were available. Keep in mind it's freezing cold out to commute, so I was leaving my dresses there, not sure if they'd even be able to be taken care of. She said that they would text me if they did not have the buttons. I dropped those dresses off on a Wednesday, the pick up day was assigned to be Saturday. I get a text on Saturday saying that they don't have the buttons. Waiting 3 days to notify me that they did not have the buttons, not professional or considerate to the customer's time at all. It's one thing to not have the buttons in stock and not be able to check for them / see what can be done when the customer comes in, but to make them wait until the pick up day, and only text them on the official pick up day that you do not have the buttons is actually ridiculous and unprofessional. You should at least message or call the customer to make them aware soon after they came in, a day or two after is acceptable. Don't make the customer wait until the actual pick up day, as I thought I would be getting the dresses fixed. Had I known this is going to be this unprofessional, I would've dropped my dresses off elsewhere so they would've been ready for me in time. The other employees are mostly polite enough, but I don't know the name of the very young girl who works there, she was very quiet, and not knowing how to do her job. I won't be coming back here as a result of this.

I've been bringing my clothes here for several years now - both for dry cleaning and for…read morealterations. Within the 3 years, I have had consistently excellent service! I come here so frequently that my dog actually knows the place and stops when we walk by so she can say hi and get a dog treat :) I'm really picky about my clothes so I'm always hesitant when trying a new cleaners. In fact there's several others nearby I went to first that for various reasons led me to keep looking around until I found this one! For dry cleaning I've brought in my fair share of stains on silk and other difficult fabrics and am always pleased with the end result. Also for tailoring I've had a ton of designer skirts and dresses altered from silk to wool. Just today I picked up a Canada Goose jacket that was hemmed and it turned out wonderfully! Excellent price and excellent quality!! Thank you for being my favorite neighborhood cleaner!

**RESPONSE REQUESTED**…read more I've been having my clothes tailored at Imperial Cleaners on Dearborn for a few years and they do the best work on my pieces. I was so sad to hear Imperial Cleaners is under new ownership as I really like the last owners, and I REALLY loved the way they tailored my clothes.If anyone knows where the former tailor is now working, please share!!!I'd love to continue seeing them at their new location.

Beautiful cleaning & Dry Cleaning. Even factoring in the high qualities of their service, the…read moreprices seem high for my female sweaters. And the other hand, my husband laundered business shirts are incredibly INexpensive.

100% all clothes go here. My clothes always look beautiful. I am really grateful to them as they…read morehave fixed a lot of clothes for me!

Horrible - Never EVER again - See photos. Dropped off white shirts and trousers for laundry and…read morestarch. Got ALL back half-assed done. One of the pant leg crease is completely off. Now two creases, one leg. In fact, it's pathetic. French cuffs are a disaster. See photos. I needed the shirts for a black tie event. I will have to take them to another cleaners to have them pressed first thing in the morning. I will be asking for my money back!

Local family-owned business. Good quality work and good turnaround time. It's worth the money to me.read more

I have used KM Cleaners for over 5 years after bouncing around between different dry cleaners for…read moreyears. With other dry cleaners, I would have issues with the quality or communication. Not at KM Cleaners! They are very detailed, friendly, and provide excellent service. Their tailoring is impeccable. They can turn around cleanings the same day if you get it in early. I've used them for personal needs and business needs and everything has been great! I highly recommend them and have never had an issue.

Excellent work on damaged jeans repair. Fast and very reasonably priced. I go here all the time.read more

I needed a zipper replaced on a pair of jeans. Other cleaners in the city wanted to charge $35 and…read moreMark Twain did it for $18. And the sweet woman running the shop took time to give my pup a treat when I picked them up! They look great, and I'll definitely be back for future dry cleaning & repair needs.

Hands-down, the best cleaners and tailor in all of chicago…read more Not even just saying that- I've been too many tailors, especially in this area and Willow Cleaners is the only one that gave me a fair price and did an incredible job. I got quoted for a zipper replacement up on Armitage for almost $100 and Willow did it quickly and much much cheaper. Even the people that work there are incredible.. great service and great people. Take your dry cleaning and any of your tailor needs here - you won't go to another cleaners after you step in :)

I have been going to Willow Cleaners for 18 years even though I have since moved to the other end…read moreof Lincoln Park. Chris and her team and wonderful and have also altered my clothing the entire time. If I forget to tell them I have a belt - they track it down - and if something isn't perfect, they will also redo it. I won't go anywhere else!

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.