We had a great experience, Kennedy was our server and she had a great positive attitude. The soup/salad combo is a great value for lunch!

Ordered to-go, wait and bar staff was very friendly and food was very good. Would order again from this location.

Never had worse service at an OG! Sat at the bar and the server acted irritated that we sat there. My partner received a soup that was half full (he ordered unlimited soup & salad). We also ordered the dipping sauces and received 2 breadsticks. Seriously that wasn't even enough to finish the one sauce!! Our salad had NO dressing on it and we asked for xtra. Instead we got it dry. The peach tea was peach flavored water. The pasta and soup both had great flavor read more

For an Olive Garden, the food was good! Our waiter was very friendly. (He only brought us one basket of breadsticks even through we had asked for a second one, but it didn't ruin the meal or anything.) It was our first time ever taking the kids to Olive Garden, so of course they were excited about the bread sticks! I asked for my steak to be cooked medium and it was very well done. Zero pink left, but I am not usually someone who sends stuff back, and it tasted fine, so I didn't say anything. read more

Staff: The staff here are so sweet and welcoming. They treat you like family and always greet you with a smile. Service: The waitress was so polite and patient. She was very quick on her feet to get us our drinks and food. Drink Selection: They have a great selection of mixed drinks and a very nice selection of wine. Food Selection: Their food selection is great, they have a lot of different options to chose from which I love. Experience: My experience here was a very good one I look forward to coming back again. Ombiance: Is so calm and welcoming. I definitely recommend everyone to come give them a try. read more

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This Olive Garden was incredibly disappointing, me and my friend are both under the age of 17, and we were just trying to have a nice lunch as friends. When we went to our table we were right away treated terribly. The food was just fine. Our waiter was bunch kinder to the people in front of us just because they were older. She also charged us 20$ extra, for no reason we have no gotten our money back. I would not recommend this Olive Garden! read more

This is a really nice Olive Garden. Kara is the best. Everyone is super friendly. An obviously well managed place. Service was efficient, friendly and on point. Meals came out quickly. Everything was good. Overall we were very pleased. Well done. read more

Nothing to complain about. Endless soup. Endless salad. Both the best tasting in the US in any price range. Superb, fresh entrees. Superb drinks. Alcoholic and not. Excellent service. Family atmosphere. read more

I have only been here for to go pickup but each time it has been great! I order at lunch time and they have the food ready fast! It is very tasty, great portion sizes. The people who deliver the food to the car are also so sweet! I love Olive Garden :) read more

Makala wined and dined us! The lemon water was superb, refreshing even. The lemon slices were larger than usual one could call them wedges. We were very pleased to find out that upon request we were granted a large amount of breadsticks at once rather than the typical breadstick rotation. read more

The Lancaster Olive Garden restaurant is by far the very best at which we've ever eaten or ordered for take-out. Every entree is exactly as it's described on the menu. The service is always great, too. The only reason I didn't give this store 5 stars is because all entrees with tomato or marina sauce are always very light in carryout orders. We have to continuously order a "boat" of tomato sauce, which is expensive. The difference is that when you eat-in, any extra sauce you may need is always provided free of charge. Beyond this, I assure you everything is always fresh and like eating at an authentic, old world Mom and Pop Italian restaurant. Again, this review is exclusively based on the Lancaster store. I'd recommend it every time. read more

After waiting 45 mins for our entree we asked to be charged for drinks and salad and left. Poor service and management 45 mins for a child's pasta and cheese ravioli is ridiculous read more

Great food,Great Service, Great Atmosphere, but getting somewhat pricey. Used to go there all the time, but now that I'm retired it hurts my wallet. read more

I have dinner here quite often with my parents... this location is pretty consistent. We last dined here last night for Valentine's Day; to be expected, there was over an hour wait. Once seated, our server was awesome. There was a lag with salads - due to high customer volume, but our server was on top of it.... she staulked the salad makers, and swoop in for us ;-) The kitchen was slammed, and accidentally messed up my mom's meal - the server was on top of it, and even the manager came to express his appologies. Everyone was so very happy with their meals. read more

My bf had the five cheese ziti and said it was awful. It looked like a microwave meal and did not mix well. Our server forgot straws and took very long to get them. I also asked for breadsticks which he said he would get... we never received breadsticks. I usually try to be lenient but the restaurant wasnt that busy. The tablet menu also looked like it hadn't been washed in days. Overall just a very poor experience. Most likely will never be back. read more

Come here every now and then with friends for dinner. Food is always great. Salad and breadsticks are definitely a highlight. Salad is fresh tossed and the breadsticks are always hot and fresh. Service is very consistently great every time I visit. read more

Ordered the Five Cheese Ziti and it was most disappointing. The dish was dry as a bone and the cheese was barely melted and clumped the noodles together. It looked like it was a frozen meal that had been microwaved. I could have done that at home. If I return, I will try something else. I hope the quality isn't that bad with all their dishes. read more

Food and service are excellent. Like to be able to go more but the prices are getting out of my budget.

I'm very disappointed they don't have the steak Gorgonzola anymore. My wife doesn't really like going there because she doesn't like their salad. But would go for me that's the only thing I would ever order loved it. There is a very good chance we won't be back. read more

Do I love OG? No. Do I tolerate eating here, because my grandma always picks it for family dinners? Yes. The food is tolerable - nothing worth mentioning. But that's the thing! I feel it is exorbitantly over priced. Is the meat butchered on sight? Is the pasta hand made and turned out to order? I understand, and accept, if an establishment's prices are higher do to better quality ingredients/products. I mean, come on, such high prices in a blue collar town (Lancaster)? Things that make me go hmm... I always get a white-sauce menu item - I don't do tomatoes/red sauce. Usually always Chicken Carbonara, or, this time, Steak and Tortellini. I could definitely taste cheese. The steak meat was tender, but not very flavorful. Wasn't very hungry, so I took most of the dish home. Bad idea. Eating it the next day, the Alfredo sauce had clumped together, and a whole lotta oils left in the bottom of the dish. Not pleasing to the eye. I much prefer the mom and pop Italian joints around town. read more

5 stars mostly for the service! Josh was our waiter and he was top notch! He kept our table overflowing with bread and salad. We barely had to wait any time at all for our appetizer or our entrees. He even brought us extra bread and extra sauces for us to take home with our leftovers without us even asking. The food was as good as any Olive Garden I've ever been to. If you go, ask for Josh! read more

Been to this Olive Garden twice now and has been great so far. The food & service is always great. The only complaint I have is the breadsticks are usually a little hard and because of that they can be hard to eat. read more

I am always happy with the food and service at this Olive Garden. I asked for a gluten free menu and I ordered the Rotini with sauce. The server was concerned of my food allergy when bringing out the salad and left the croutons off without asking. :) That made me happy because I forgot to ask for them to be left off. read more

Honestly this is my favorite place in Lancaster to eat! They have great wine and cheap wine samples. They also know a lot about their menu and their wine selections! The waiter helped me fine what is now my favorite wine . The food is always hot and delicious. I really never have to wait an unreasonable amount of time . I also love their easy to order website. If I need a to go order I never have to wait they always have it ready to go and are willing to put extra dressing in there for me. I will always love this place and could eat there every night. You get so much food for your money. read more

Extensive menus with of options and the staff is VERY friendly and attentive. But, I find it is still so salty which is typical of this chain. So if you know that "style" you'll be happy. read more

Absolutely SPLENDED!!! Digging me some Italian yum yums!! Folks this establishment has a good feeling and friendly feel..from the first step walking in to our tails walking out,These folks have it together! The food was delicious and fantastico! Highly recommend! ya just get in your little gogo mobile and scooch on in here!! Come on and "Getcha Sum!! read more

How in the world do you manage to burn lasagna? I guess anything can be overcooked if left long enough under heat lamps. Don't expect much from the food prep people here. Service was nice enough and apologized for the food but it was obvious when she put it down that it had been ruined. She was just hoping that I would just eat it and shut up. There is only one decent place to eat in Lancaster Oh, and that is the Texas Roadhouse. read more

We ordered the pasta bar, we had a party of 8. It was perfect, Olive Garden did a great job. It would have easily served 10 and possibly 12. I would highly recommend it. read more

We ate at this location with our children and grandchildren about 7:30 Saturday night. The salad was good, the breadsticks were great, my husband's pasta fagioli was a watery mess. The stinger came when we got the bill and my husband and I had been charged $11.49 each for soup, salad and breadsticks. This is 8.99 at the usual location we go to. We drank water so we were way overcharged. Called the restaurant to check and was told it was a corporate change in the price. They must be the only ones to have gotten than menu. This location is off our list of places to go to. read more

Food is always terrific and service is usually good. Last two times I've been in, the wait time has been over an hour. Would like to see that improved but it can't be avoided at times. read more

Decent meal, service was alright, but meanwhile during my meal, my legs was eaten apart by fleas. All within last ten minutes. Ew.

The management, staff, wonderful. They recently catered a very special family dinner and were simply wonderful, caring, and went above and beyond. This is a chain restaurant, but they are very much part of the community. Eat here if you're in the mood for good ol simple food in. Lancaster, oh and you also appreciate what businesses show appreciation to their patrons/communities. read more

The food here is always fresh, and the staff are all very friendly! They offer alternatives to suite everyone, like a gluten free menu and whole grain pastas. While some options can be expensive, if you take your time to read the menu you can find some deals if that's what you're looking for. Overall amazing restaurant, would highly recommend read more

Great service. Good italian food at reasonable prices. AMAZING DESERTS. Staff was very friendly and polite and did all possible to make sure experience was amazing! Get there early there is always a long wait to sit. read more

It was packed but my husband and I love love love this place! Our server was amazing and the food was delicious. We had the chicken and shrimp carbonara and lobster ravioli. Definitely will be coming back. read more

The server was super nice but I will not return because I was nothing but sick from that same evening lasting 3 days. Had salad and chicken parmesean and that is all that came back up for those 3 days. read more

Good food n drink lasagna excellent!! Spaghetti not so good but still ok !!!

Server was very friendly and kept my ice tea full throughout my meal. I got the Tour of Italy which I found to be very overlooked. The breadsticks were also over baked and hard. The croutons on the salad were so hard I couldn't even chew them. This location is in desperate need of a major renovation and a deep cleaning. read more

0 stars order the lobster mac & cheese and chicken alfredo had the lobster mac and cheese for myself after eating it 3hrs later became deadly sick from 8pm till 2am did not sleep had to call off work due to severe pain puking and you can guess what else at the other end was happening ,so my review and opinion is I WILL NOT BEGOING BACK TO LANCASTER OHIO OLIVE GARDEN AGAIN. Dave Ray read more

Food was awesome. Steak grilled perfectly. Manager Larry very personable, visiting EVERYBODY. Waitress Kay was exceptional.