We had our jeep inspected by Eagan who were so helpful & honest after our mechanic retired. We…read moreread many on-line reviews being so POSITIVE that was our SAME EXPERIENCE with Eagan Automotive. Being disabled & on limited income we needed someone to inspect the Jeep to know if it was safe to drive. Honesty is critical for vehicles when you are traveling on highways with your loved ones. We bought 5 vehicles during my marriage at 1 dealership where we experienced being lied to learning that dealership was telling us our jeep needed a new part that a second opinion told us that was not true. My neighbor told us of their mechanic being honest & not overcharging shared people were driving from other States to have him work on their vehicle. We learned their mechanic quit working for this same dealership but he was at their Madison Dealership shared with us he ethically & morally quit because this dealership owner was charging customers for repairs they did not need to keep money coming in to pay his payroll expenses validated our experience at this owner's second site scared us. He retired that we were looking for a new mechanic that Eagan's Automotive provided us with EXCELLENT SERVICE & were HONEST..... which we read on-line I am giving them my review as the REPAIRMAN you need to go for repairs. They are very busy as a result. BRAVO EAGAN AUTOMOTIVE CREW for being HONEST REPAIRMEN as vehicles must be SAFE on highways with our family member's SAFETY being your #1 priority.

Great service and friendly, knowledgeable staff. Reasonable prices. Our durango had a rattle/click…read morenoise. We took it to Eagan for an inspeciton and found the driveshaft joint loose/worn out. Eagan removed & replaced the part and had the car back to us the following day. Apparently this prevelant design flaw on the dodge durango that hasn't been approved for recall.

I took both my car and my wife's car in for oil changes today. Jennifer who assisted me was very…read morehelpful looking at histories and planning upcoming maintenance. I like the new program where the technician sends a video after his vehicle inspection with recommendations.You don't get that type of service just anywhere.

I noticed there was a recall on my vehicle and called to schedule an appointment for them to fix…read morethe recall. After confirming all the details of my vehicle and the exact recall number I made an appointment for 8am to have them replace the recall. On the day of the replacement I brought my vehicle in to have them fix the recall. 21 minutes later they came into the waiting room to tell me they don't have the parts to fix the recall. They didn't care about or respect my time at all. No apologies towards me at all. Don't go here if you have a choice to go somewhere else. I would rate this place 0 stars if there was an option.

I give them 4 stars for their variety of inventory and standing by their warranty…read more Initially I was concerned when it took a couple of attempts to resolve a tricky mechanical issue. They eventually came through for me and did what it took to resolve the problem (fixed the issue). This company will definitely look out for their own interests, before yours, so you need be careful on price and warranty concerns. I would say its better to deal with them than a private individual however one should take the same precautions as if it were a private owner sale. That is, have the vehicle inspected as a condition of the sale. Make sure that you get at least a 2 month warranty that covers everything, or be prepared to walk out the door. Also, when haggling on price, make sure that you are negotiating on "out the door" price and beware that they will include a miscellaneous show room charge into the final deal. I know that when I questioned the extra fee, they acted like it was in the fine print somewhere and I should have known that. Also, be aware to double check any facts and request evidence of everything that you are told about the car. I don't believe that they will necessarily try to rip you off. I think they intend to follow the letter of the law, when making a sale and no more. For example, I was given a verbal promise to fix something that was not in the warranty. That promise was not kept in the end, however they did fix a serious problem that was covered by the warranty. I let the issue go because of the diligence in fixing the serious problem. I'm mostly ok with the sale and would buy from them again, but would go into the next deal with more care. There's a lot of good people that work for the company and one should understand the risk of selling used performance vehicles. They need to make a buck too. I did not find them to be snobby, like some complained. It's not 4.8 stars of quality though. I think we all know how companies get these scores on the internet. That said, I would give them 5 stars if they would have been a more customer focused and communicated more effectively.

They definitely have a good selection of enthusiasts cars. They usually get the sports cars, fast…read morecars, harder to find trim models. The cars are usually in good shape and mileage can vary. Why 3 stars you ask? Well, pricing. Because some of the cars are harder to find on lots, they fell that they can charge a premium for the product. Premium meaning above NADA book value. They tell you that they can do this because you can't find this particular in the area. That's true, you usually can't, but to me, that's a turn off. It almost feels like they are taking advantage of the situation to get as much cash out of you as they can. If your looking for a more unique, sportier, muscle type car, this place is worth checking out. Everyone is friendly with very little pressure. Go in their armed. Find another similar car...price it, then visit them.

Mobility Works and especially Dennis B are my heros!! I had made several calls to the other…read moremobility companies and Dennis was my Super Hero! He took the time to give me manufacturer options, schematics for each line and answered all my questions and concerns. This was a big purchase for my dad so I wanted to be sure I was getting the best quality scooter available in my price range. He is very knowledgeable, professional and truly took the time to listen to what my dad's needs were. We got the BEST scooter for our family! If you want someone who will truly care about your needs , call Dennis! He will take good care of you like he did us!

We rented a van from what was known then as GT Mobility (now Mobility Works) back in June. We…read moretransported my mother from Madison to Elkhorn. We agreed on a price. When we received the credit card bill it was $50 more. We contacted the company and were told it had been sold and all records were "lost". They refused to refund the money and offered a $30 for the "next time" we rented a van. Why would we rent from them again?