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    Olivo MedSpa

    4.3 (70 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

    Updated 1 month ago

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    Services - Olivo MedSpa

    Laser hair removal

    Laser bikini area hair removal

    Nonsurgical body sculpting

    Olivo MedSpa Photos

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    Recommended Reviews - Olivo MedSpa

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    Reviews With Photos

    Lobby inside
    Pam H.

    Diana the esthetician was wondering with my laser genesis treatment. The staff is very welcoming and friendly . The parking is hard to find so I suggest parking across the street at the Dunkin Doughnuts. The place inside is gorgeous . Diana guided me through the whole entire process of the treatment . Explained and answered all my questions. I still have 2 more and looking forward to seeing great results . Thank you

    Results months after MiraDry, itchy and irritated skin, and still sweating.
    Janelly N.

    The MiraDry is SO Expensive and does not guarantee results. The numbing shots made my sweat stop but once I healed, the armpit sweating returned. I returned to Olivo, completed a sweat test was, showing positive sweat glands, and was told to PAY FULL PRICE to repeat the painful treatment and hope for better results. AVOID MIRADRY, IT IS A WASTE OF MONEY, PAIN AND TIME!!! Plus Dr. Olivo was my PCP so no medical concerns before treatment. (Picture is of irriated itchy skin, about 6 months after treatment, smelly too)

    Thanks for making the experience awesome!

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    4 months ago

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    5 years ago

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    6 years ago

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    Jacqueline O.

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    4 years ago

    Great service. The spa is beautifully decorated and the staff is precessional and services. Good pricing. Definitely recommend!

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    5 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    Amazing spa! Each visit was enjoyable for me. And I love the calming energy here. Try their facials, and you won't be disappointed.

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    4 years ago

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    8 years ago

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    7 years ago

    Ariana was amazing!!! Had dermaplaning, extractions, hydrafacial, and the best jelly mask. Can't wait to go back!

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    10 years ago

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    8 years ago

    My very first hydrafacial. I absolutely loved it. My skin was soft and glowing. Diana was very informative and attentive.

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    7 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Olivo MedSpa

    Review Highlights - Olivo MedSpa

    Diana is absolutely amazing, this was my second hydra facial treatment with her; I added dermaplaning to my service and I couldn't be happier.

    Mentioned in 17 reviews

    Read more highlights

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    ImageLab Med Spa

    ImageLab Med Spa

    3.1(9 reviews)
    1.4 miRoscoe Village

    I had such a wonderful experience at Image Lab in Roscoe Park! ImageLab Med Spa is a modern,…read moremedical spa located at 2033 W Roscoe St, Chicago, IL They offer a wide array of non-invasive and minimally invasive aesthetic treatments designed to enhance natural beauty, rejuvenate the skin, and support overall wellness. I had face sculpting and a little Botox done and From the moment I walked in, I felt welcomed and comfortable. A special thank you to the beautiful Jasmine Jackson who provided outstanding service. She's such a kind and professional lady with the gentlest hands, and her skill and knowledge really shine through in her work. I left completely satisfied. Highly recommend Jasmine and Image Lab to anyone looking for top-quality care! Jasmine is a honest professional who takes pride in her work and cares about the patients results.

    My appointment was on March 10 for a Sculptra treatment, and I started experiencing reactions in…read morethe following days, which I understand can sometimes be normal. However, I've been getting treatments like PRF, Endolift, Botox, and fillers for years, and I have never had this kind of reaction before. I had a couple of previous appointments at this place without any issues. However, this time what really stood out to me was the lack of acknowledgment. At no point did anyone take responsibility or address the possibility of improper hygiene practices. I also did not see the preparation of the vials. Usually, providers show you where the product is coming from to build trust, but that was not the case here. I do want to say that the nurse was very kind and professional, and I appreciate that. However, my skin reaction was not minor,it was severe and, in my opinion, the result of poor practice. I am knowledgeable about post-care, as I work in the healthcare field as a Registered Dietitian and I am currently pursuing my Master's in Nursing. I understand how critical proper hygiene is before and after any procedure. By March 19, I reached out because my skin was looking very concerning,acne-like with rosacea, something I had never experienced even as a teenager. They did respond, which I appreciate, scheduled me, and during that time I told them I had already been taking Benadryl, and they advised me to continue taking it. However, they were not transparent about the possibility that this could be an infection. Because I value second opinions, I went to see a dermatologist, who diagnosed me with a reaction and infection. I shared the prescribed medications with them since they told me they would follow up with me, but that follow-up never happened. I sent two additional emails and did not receive a response. I am not expecting anything at this point, but I did expect at least an acknowledgment or an apology. It is very distressing not knowing if your face will return to normal or how long you will have to deal with the aftermath of a situation like this.

    Photos
    ImageLab Med Spa
    ImageLab Med Spa
    ImageLab Med Spa

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    Absolute Precision Skin Care - HydraFacial!

    Absolute Precision Skin Care

    4.7(161 reviews)
    1.7 miLakeview
    $$

    For my birthday I decided to treat myself to a facial. After researching for a few days I finally…read moredecided upon Absolute Precision Skin Care based on the great reviews. The reviews that mainly caught my eye were about Carly so I scheduled a facial with her. I later realized I scheduled it a week further out than I wanted to so I called to see if I could be seen sooner. They texted me back saying they had an opening the day I needed but they didn't say it wouldn't be with Carly. I guess I should've confirmed this but when I specifically requested her I assumed I would automatically be booked with her. I was booked with Jessica instead. When I arrived at 12:25 she greeted me at the door and immediately took me to the facial room. Her consultation was very quick and brief. We began the facial at 12:35 and she was finished by 1:22 so I did not receive a full hour facial. Any skin issues I mentioned to her she just repeated back to me when she was examining my face. I would've liked if she had walked me through the facial process step by step. Everything she put on my face was a mystery. The massage wasn't the most relaxing. My neck was tense the entire time. And while masking I just laid under the infrared light while she sat behind me silently. Almost every facial I've had elsewhere I have received a hand or scalp massage while I masked. Also the music was absolutely horrid. It was not relaxing spa music. It was more like boppy coffee shop music during the entire service. My face felt a bit tight afterwards and Jessica did not give me any product recommendations which bummed me out because I was really hoping to take something new home. Being in this industry myself this was not how I would've given the service. Overall I would not go here again.

    Carly is always amazing. I had a premium facial. Carly really takes her time to discuss my…read moreconcerns, explain what she is applying and why it is of benefit. She recommends products that may help my specific concerns. My skin felt and looked fantastic and I was absolutely relaxed for the rest of my day.

    Photos
    Absolute Precision Skin Care - HydraFacial!

    HydraFacial!

    Absolute Precision Skin Care - Front desk

    Front desk

    Absolute Precision Skin Care - New Marine Flower Peptide Collection, available at AP Skin Care.

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    New Marine Flower Peptide Collection, available at AP Skin Care.

    Vitality Spa Club - Vitality Spa Club Downers Grove IL facial day spa

    Vitality Spa Club

    4.1(9 reviews)
    1.3 miRoscoe Village

    First, I'd like to say that I suffer from anxiety, so I try to avoid confrontation and not create…read moreissues. I went to VitalitySpaClub on 2/22 and was serviced by Galina. From the moment I walked in, she was very professional and polite. This was my first ever facial and she was clean, thorough, and attentive. This is a review of how horribly they handle complaints of any kind, even to the point of disrespecting customers. I left her table heavily moisturized and went home. The next day comes, and my skin is very dry, puffy, and sallow. Galina had advised me to moisturize 2-3x a day and avoid my lactic acid, so I did. For the next week, my skin texture was off. My skin felt prickly, raised, and gray-ish. My previous glow was gone, my skin was VERY dry, and my texture was dull. I went back to my routine and my skin hadn't perked up. I felt like I wasted a lot of money, because I wasn't expecting dramatic results but just something positive for my skin. I texted Galina about my thoughts almost a week later on Thursday, 2/27. She advised that she had only done a simple cleansing facial with sensitive products, extractions, and LED light (which does hurt) and she was confused why I contacted her because I was so happy leaving. She then insisted if I have any other concerns, then to call the manager. What I was looking for from her was skincare advice to help restore my skin, but I guess I could call and ask them? So I called the manager, and the entire thing was weird from the beginning. I had never called this place before (I booked with Booksy) but as soon as someone picked up, she immediately asked if I wanted to speak to the manager. So they were expecting my call? That made me feel uncomfortable immediately. I was put on the line with the manager, who bluntly just asked me what the problem really was and if I wanted a refund. I didn't say yes because that's not why I contacted Galina, this wasn't supposed to be a huge thing. I was more disappointed than anything and I figured I could ask a licensed esthetician for skin advice for other products I could buy to help renew my skin. He then promptly told me they only use one skincare product, PCA, and that he can't help with much else. At this point I felt embarrassed for even calling. The line immediately cut to Galina, who I guess was listening the whole time, and she just started talking. She kept insisting she only used gentle products, PCA has the best reviews and awards, she didn't understand, she really only gave me a massage, what did I want?, did I want to come in for a free facial?, did I want free sample products?, they only work with PCA so they can't suggest anything else, she would work with me personally regarding anything I needed. If that sounds cluttered to you, imagine me on the other line. I felt overwhelmed and asked her if I could just contact her later. She said okay, then we hung up. This is where things get really weird. I didn't call angrily or confrontational in the first place. I didn't threaten or demand anything. Galina texted me a half hour after the phone call to tell me she was suspended for one month because this was her first infraction, and that if I wanted service when I called back, I'd need a new esthetician, and that if she ever gets another complaint, she'd be fired. All of this was completely unprompted and I was like wtf. I felt so guilty that me simply calling and being disappointed in the facial got her suspended! Then I wondered why I was even being sent this in the first place, and I didn't respond because what was I supposed to say to that? I decided to attempt to call back the next day on 2/28 to speak to the manager, apologize for all of this happening, and ask for Galina to have her position back because this wasn't her fault. I tried calling VSC and my call went straight to voicemail. I asked my boyfriend to try the number and he said a woman picked up, so they blocked my number. For what, I have no idea. I don't understand, if I only wanted my money back, I would have asked in the first place, and even if I DID want it, that's no excuse to block a customer from contacting you. I told them originally I didn't want to feel like a problem customer, and I felt so embarrassed by all of this and felt like I got nothing out of reaching out when I had an issue except ganged up on and blocked. That day I emailed them and asked for a refund at this point. This was all blown out of proportion and their responses have been unprofessional. They haven't responded to the email or sent my money back. They have a lot of good reviews so they must do a lot right, but this wasn't it at all. 3/25 EDIT: Today alone the manager has put so much energy into personally messaging me here on Yelp to attack my mental health more (which I reported), falsifying reviews, reporting my pictures to be deleted, marking my review as funny, and lying in his response. Sad. But you all can see this review and that's all that matters.

    I booked a service with Galina and she was very knowledgeable and professional. I love my lashes-…read morethey give me just the right amount of "pop' and really flatters my eye shape. Honestly you don't want to go to just anyone for lashes- Galina knows what' she's doing!! Highly recommend!

    Photos
    Vitality Spa Club - Volume set

    Volume set

    Vitality Spa Club - Eyelash refill

    Eyelash refill

    Vitality Spa Club - Downers grove Il vitality spa club facial day spa

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    Downers grove Il vitality spa club facial day spa

    Olivo MedSpa - medicalspa - Updated June 2026

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