They put creases in my pants that I took for hemming, I next told them to crease my pants, tried to…read morecall and they won't answer.

DO NOT PATRONIZE THIS BUSINESS! HORIBBLE SERVICE!!…read more I took a brand, new top to be shortened 5" and hemmed. I returned in 1 week and they did not put the slits on the bottom in, even though the tag stated to put the slits back at the hem. I was told to return in 3 days. I returned to find the slits on the bottom are 1.3/4"- baby slits. The slits SHOULD HAVE BEEN 4" JUST LIKE IT WAS AND this brand, new top has 2 (grease?) spots on the front. This brand, new top is RUINED!!!! The woman behind the desk couldn't care less and told me to talk to the owner. She didn't know when the owner would be available. Pass this place up.

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

They're a little pricey but they do an amazing job! I wanted to find a place I could trust with my…read morefavorite winter coat. It had a big tear around the inside of the arm and needed repair. And they did an amazing job! Very happy with the results. Plus I had it and several other coats dry cleaned. 10/10 stars! Plus, just how nice the place looks and the friendly staff made me like it a lot. Will definitely be going back.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

My favorite dry cleaner, by far…read more The place has easy parking and is always spotlessly clean when you walk in. The owners are always so cheerful and friendly and they do an excellent job, as well! Fast turn around and they offer alterations and repairs in addition. You can even put a golf ball or two while you wait, or just read the entertaining signs. This place is great.

The service was finished on the time quoted. I had the sleeves on a rain coat altered and it was…read moredone correctly.

I'm not from Chicago but I do love the city so I come as often as I can. I was there for more than…read morea weekend and needed some laundry done, I called and spoke with an Elle who answered all of my questions in depth and provide extra context which make the process easy. There was a delay with pick up AND delivery BUT Chicago traffic is known to be one of the worst traffic places so I gave them some grace with that. I wasn't driving them my laundry so I can't complain about traffic, they spared me. I'll be in NYC in a month or so and I'll use them again. I'm glad I called cause I got a promo code that was so easy I didn't have to write it down.

They simply did not show up during the pick up window. When I contacted support, no response.read more

I came in for a jacket to get cleaned and get rid of some stains. I even mentioned it first when I…read moredropped it off. They say okay, and take it. I went in the next week to pick it up, for the stains to still be very clear there, as if they didn't bother to try and take it off. So I ask if they weren't able to? I clearly point to where they are. They say okay, take it again, and ask for me to come pick it up again a week later. I come in for the 2nd time, expecting the stain to be removed, for it only to still be very visible. I ask once again bout it, for only to say they weren't able to. They only thing I was confused about was they say they can take it off, after the couple times I already been there, and when I come to pick it up, don't bother telling me they weren't able to, but for me to find out about it when I go to see if there still there. I wish they would had just talked to me, stating they aren't able to, and explain, instead of wasting my time and taking it, for me expecting it to be actually cleaned. Mind you, the stain wasn't a food stain or anything that's really stuck in there, as I'm easily able to just rub at it a few times, and for it to fall off. When I show her that, she tells me to do it myself then and they can't do it. With the biggest attitude, cause I'm expressing confusion as to why they weren't able to. But the only reason why I'm there is because I'm paying for what I thought professionals to do it for me, but clearly I don't see any professionalism. For them to tell me to do it myself when I payed a full 20 bucks to see if they can do it for me. Just real bad attitude and unprofessional. I wouldn't bother coming here if you want something easily removed/ cleaned.

When our regular cleaners we have been using for 15 years closed, we were in need of a new place…read more Reading reviews, I wasn't sure if this would be it, but as the husband's dress shirts stacked up, decided to give it a try. I'm glad I did! The owner is very nice and the shirts were perfectly cleaned and pressed!

My first experience here was good, good pricing, and they can get stitching done very quickly. My…read moresecond experience was not professional or positive. When I went in with 2 dresses to get buttons replaced for both of them, the girl at the front who is very young, acted sort of clueless, and said she would have to wait till the manager gets back to see if the buttons were available. Keep in mind it's freezing cold out to commute, so I was leaving my dresses there, not sure if they'd even be able to be taken care of. She said that they would text me if they did not have the buttons. I dropped those dresses off on a Wednesday, the pick up day was assigned to be Saturday. I get a text on Saturday saying that they don't have the buttons. Waiting 3 days to notify me that they did not have the buttons, not professional or considerate to the customer's time at all. It's one thing to not have the buttons in stock and not be able to check for them / see what can be done when the customer comes in, but to make them wait until the pick up day, and only text them on the official pick up day that you do not have the buttons is actually ridiculous and unprofessional. You should at least message or call the customer to make them aware soon after they came in, a day or two after is acceptable. Don't make the customer wait until the actual pick up day, as I thought I would be getting the dresses fixed. Had I known this is going to be this unprofessional, I would've dropped my dresses off elsewhere so they would've been ready for me in time. The other employees are mostly polite enough, but I don't know the name of the very young girl who works there, she was very quiet, and not knowing how to do her job. I won't be coming back here as a result of this.

I've been bringing my clothes here for several years now - both for dry cleaning and for…read morealterations. Within the 3 years, I have had consistently excellent service! I come here so frequently that my dog actually knows the place and stops when we walk by so she can say hi and get a dog treat :) I'm really picky about my clothes so I'm always hesitant when trying a new cleaners. In fact there's several others nearby I went to first that for various reasons led me to keep looking around until I found this one! For dry cleaning I've brought in my fair share of stains on silk and other difficult fabrics and am always pleased with the end result. Also for tailoring I've had a ton of designer skirts and dresses altered from silk to wool. Just today I picked up a Canada Goose jacket that was hemmed and it turned out wonderfully! Excellent price and excellent quality!! Thank you for being my favorite neighborhood cleaner!

Zaka is amazing! She did 10 loads of laundry for me when my dryer broke--washed, folded, and ready…read morein 24 hours. She's also handled my dry cleaning and tailored three pairs of pants perfectly. Highly recommend for fast, reliable service

This place is SO wonderful! Fixed and cleaned my outdoor couch cushions in less than a week and…read morethey turned out good as new!