I have been going to Dr. Carter for over a year and half, after a really bad experience with…read moreanother dentist in town. I was scared and worried when I came to the clinic. Dr. Carter and his staff made me feel comfortable and walked me through each step of my care. I was in a good deal of pain when I first saw him. He was able to identify the issue and was able to fix the problem. In all my years of going to a dentist, I would dread the pain from the numbing injection. Dr. Carter has a wonderful method when he gives a shot. I barely feel anything! This past week, amidst the COVID 19 yuck, Dr. Carter and his staff took great care in doing extra cleaning and screening to protect their staff as well as their patients. It is rare that you find such a kind, caring and thorough dentist. Thank you Dr. Carter for all that you do and for helping me with my smile! If you are looking for a dentist, don't hesitate to seek care from Dr. Carter! You won't regret it!

It has been a blessing to be able to work with Dr. Teek's the process has been amazing. They've…read moretaken their time and explain things to me thoroughly just so I had a better understanding what was going on and how we were able to address my problems, so I definitely give them a five star rating they just completely blown my mind and I'm so thankful of them.

Wanted to give this place a chance before I gave a review. Went for a first checkup. Hygienist said…read moreI have no cavalries and then the doctor came in saying I have 2 like no big deal. I asked if I can see the X-ray but they said you wouldn't be able to see it as it is in between. Came back to get them filled and the dentist and the assistant were talking about how they are going on a Disney cruise with their family and how they should be closed on Saturday as I'm sitting there Saturday and the doctor needs time off because they are working so much? What? Why should I be hearing this as a patient. I understand they shouldn't just work their in silence on my teeth but maybe understand your patients can hear you and choose a different topic of conversation versus complaining about your work schedule on the day I'm sitting there. Then confusion on billing. All I need to know is the price you are charging me and then I can call my insurance myself to confirm what is covered! 2 fillings is a normal procedure so either they upsold me or lied about their cost. Fast forward 6 months for my cleaning. Reached out for a reminder and only has 1 appointment time available in the next 3 weeks. I said okay, I will call back. Was able to text and confirmed an appointment but unfortunately after I confirmed a major change in my schedule for work changed and here I am 4 days later trying to get a hold of the office to change and/or cancel out of respect for their schedule and can't get a hold of anyone. Was on hold for a total of 50 minutes!!!!! Sent the texts back for 4 days asking to cancel and/or change and then submitted another request online to cancel/change but nothing. This is a simple cleaning! I understand if I needed more extensive work but there a million other dentists in the state of Nebraska that can do that and clearly this place does not. Hire more staff or stay open longer to accommodate your patients!! I'm giving up and taking my insurance money elsewhere!

I will NOT comeback this place after been 2 year with them. DO NO RECOMMENDATIONS to everyone too…read more I just have DEEP clean in October or November everything was good. The Hygienist lady who pretty nice told me come back in 3 months for Regular Check up and cleaning. Then i made appointment in January. So before app i called ask if will be charge for regular cleaning cause i also call insurance they said should be cover 2 time for year. Then i went to my appointment 2:30 i got done at 2:56. Which like 20 min No XRAY... then I thought why is so quick maybe Regular cleaning. Then I GoT a bill. I call ask why and acc lady got angry with me. Because they have to do different type of cleaning causes i have a lot built up.IF i got a lot built up with only take less then 20 mins to clean my teeth? So app at 2:30 done 2:56 is the time i get out and call my driver to pick me up.and is take almost 10 mins for her to made another appointment for next time . I still have records in my phone showing the time i call my drivers. So 20 mins no Xray or anything and said i have a lot built up so charge me different type of cleaning? And what is customer service with the billing lady when i wondering about my bill?

We had a mixed experience at Today's Dental in Millard. On the positive side, the staff was…read morefriendly, and it was easy to schedule an appointment--much faster than many other dentists who book months out. However, our main issue was with the way treatment and costs were communicated. My husband was verbally told that his insurance would cover certain procedures and trusted what he was told. He didn't fully read the paperwork he signed, which acknowledged understanding the risks, costs, and that he would be responsible for payment upfront. Unfortunately, this was not clearly explained, and the written agreement did not match the verbal information he received. When we called to clarify, the office was unhelpful and seemed confused, stating that they only provide estimates and do not handle insurance directly. This left us feeling misled, as the information we were given in person suggested otherwise. For someone who relies on verbal explanations, this experience was frustrating and, in our opinion, not transparent. We ultimately decided to cancel the appointment and will not be returning. While the staff was courteous and scheduling was convenient, the lack of clear communication about insurance and costs made this a negative experience.

I called this office today at around 4:30 PM and had a very unprofessional experience with the…read morereceptionist, Olivia. While I was explaining the reason for my call, she repeatedly blew into the phone loudly, creating significant confusion on my end. After a long pause, she claimed there was "a lot of wind" coming from my side, even though I was indoors in a completely quiet environment. As I attempted to clarify, she began pressing keys loudly on the phone, making the conversation even more difficult. If this is the level of professionalism shown during a simple phone inquiry, it raises serious concerns about the overall quality of the practice. First impressions matter, and this interaction completely eliminated my confidence in becoming a patient here. Based on this experience--and after reading similar negative reviews online--I would recommend looking elsewhere.

Everyone I dealt with from walking in the door until I left was so kind. They take time to get to…read moreknow patients and provide great care! So glad they were recommended to me!

This office is conveniently located off Broadway in Council Bluffs. Plenty of outdoor parking and…read moreeasy access into the office. Always pleasantly greeted in appointments seem to stay right on target- No exceptionally long waits! The dental care here is outstanding. From tooth cleaning to more complicated issues they are always able help or get you to the right person who will. Dr. Jackson has been super and even took calls on the weekend when I had an issue to offer guidance on next steps. I also love the fact that there never seems to be any complicated insurance issues. The admin team here is on top of paperwork and there's no surprises. Highly recommend this office and practice for any dental care. They are currently taking on new clients.

Very clean and easy to work with, great experience. This office got me in last minute as an…read moreemergency and did so well, I will now drive the 20 minutes from home to go here. They cleaned up and fixed what another dentist did wrong. Good care and they care about your comfort!

I came in as a new customer a year ago, they have been nothing but great! Always comfortable, kind,…read moreand make the scheduling process simple.

I have lots of anxiety around the dentist and Colleen and Dr Gray and the entire staff at Cityview…read moreDental made me feel comfortable and at ease from the moment I stepped through the door. in fact, after my initial appointment I found myself feeling excited for my next visit. I'm so grateful to have found a team that is caring, patient, and work with integrity. I love it here!

i highly recommended this dental office! Their front desk staff are very kind. My hygienist was…read morevery thorough and did a great cleaning. Dr. Grey is comforting and has a great personality. I have referred friends and family to their office.

I have been a patient of Dr. Tom for quite a few years. Very personable and thorough. Treats you…read moreas friend as well as a patient. When needed he will take the time to explain the different options, their pro's & cons as well as cost. My wife who previously had some bad experiences is also a patient and no longer dreads going to the dentist

Dr. Tom is over the top as are the hygienists', my wife and i have been going to him for some…read moretime. It's rare to find a Dr. that actually cares about his patients more than the almighty dollar ;)

Do you want a beautiful smile? If so, you should go to Dr. Ries! The office runs so efficiently!…read moreThe staff is so friendly and knowledgeable they go above and beyond! I had to bring my baby with me to all my appointments and they would help keep him entertained while I was in the chair. Dr. Ries is very skilled and she takes pride in her work and there is something very genuine about her. I always felt like she truly cared about my smile and making sure I was happy with it and it was the best it could be! I had a severe overbite and spacing left over from previous orthodontic treatment, and after my invisalign treatment, I can smile with confidence! I have never been able to do that :) So happy I chose to go here! I HIGHLY reccommend going here for your orthodontic needs!!!