RUDE!!!! I ordered all the time since closing in Santa Monica. They had a problem with their website and treated me like it was my fault. Need no food source for my babies!!!!! Plus your food has moths in them! read more

My family and I have always had a positive experience with Omar's! Although, the store can be bustling at times, the staff (especially Diana, Trevor, and Savannah) are incredibly knowledgeable and patient which makes the whole experience at Omar's all the more worthwhile. We have had our AGC gender test and grooming done here. The grooming was professionally done and I appreciate the care they took with our girl. Also when it came to picking up the gender test results, Savannah took the time to write and draw a congratulatory message/image for us when we opened the results letter. I like how their gender results also includes a certificate as well. Diana is just the sweetest and I love how she and the other staff make sure that you have a pleasant experience there. For instance, we were looking for a particular toy and Trevor was able to show us different options that we can choose from and the ones that we ended up purchasing, our flock absolutely LOVE! Also love and appreciate how the birds are able to roam around on their perches. You can tell that there is alot of care that comes into caring for the birds as well as the store itself (organized and clean). Although we live an hour away, Omar's (especially this location) is our go-to spot! ^^ read more

Store is severely understaffed. Birds were flying off their perches and on to the ground with people walking around . I was afraid of stepping on a bird. First and last time here! Will continue going to Magnolia Bird Farm. read more

This store was amazing! I went in to buy a baby cockatiel but they were really shy. Turns out they had Lemon, on the right. Trevor really helped me feel comfortable rescuing this bird. He allowed me to take the birds cage to a quieter area of the store and get to know him for a while. Lemon was apprehensive but curious at the store and spending some time with him helped me feel confident about forming a relationship with him. As soon as I got him home i was able to get him to step up onto my hand! Thank you to the wonderful staff at this store that really took the time to make sure i had everything i needed. read more

Omar's Exotic Birds - Pet Stores Near Me - Brea, California

My friend received a bird as a gift from Omar's. As part of the purchase they have the purchased birds available for the new owners to visit and the birds to familiarize themselves with their new owner. I noticed that the day manager of the store was very unfriendly with my companion. Several times he ordered her not to lay merchandise on the counter and once overcharged her for merchandise. I thought this was unusual as he seemed to do this only to her and not other customers. He really needs to learn how to talk to customers and not be so bossy to them. read more

I really wanted to buy toys for my Amazon and through the pictures i was able to see that they have a toy wall and it has a really good selection. Since it was our first time we did take about 45 minutes just waking around and looking at what they have to offer. I was really pleased to notice that all the birds had clean cages and they all had toys to play with/ destroy. While we were there I saw many people come in for a grooming and they were really quick and good about it. They did the grooming by the cash register so everyone could see, which I personally feel is a good thing because they're confident in what they're doing. Having a lot of the birds out in the open was also a GIANT plus. Definitely coming back and exploring their other locations. read more

Will not come back until Trevor is gone. He can't even hold a bird for grooming. My bird flew into the window 3 times! He had the nerve to tell ME to calm down. I shouldn't be upset? Then he talked down to me like he was so superior. Omar never should've let Connor go. If Trevor can't even hold a bird properly for grooming, how can he be trusted with our birds at all? Will return when Trevor is gone. read more

It was my first time visiting Omar's Exotic Birds and I had such an amazing experience! The employees were very kind and knowledgeable about their birds. I especially loved how their birds were care free and the customer were welcome to interact with the birds. There was a wide verity of toys and other essentials for birds. I am definitely coming back in the near future!!! read more

Omar's Exotic Birds - Pet Stores Near Me - Brea, California

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For the past few weeks I have been trying to find a Senegal. My boyfriend and I went to the bird mart up in Ventura and no luck. We called up Omar's last minute and I was glad to hear they had a Senegal. I was told his name was Scooter, he was a little older and was super sweet. I had to check him out. Once we got there the young gentleman was nice enough for letting us visit him for a little bit. We were for sure interested and wanted to come in the next day. Once we went over the next day, I was sold! He was such a sweet boy and I was so happy and excited to take him home. All the employees show so much care and love for the birds and they work so hard. They are always busy and sacrifice a lot of their time to take care of their birds. They were very welcoming even though it was crazy that day. My boyfriend and I were so excited to take my little Scoot Scoot home he is such a sweetheart. He's so goofy and always makes me laugh. So happy to have another member of the family! Thank you for all your hard work and love for these precious animals! read more

Omar's Exotic Birds - Loves the pups too! - Pet Stores Near Me - Brea, California

best place in the world... I love how when walking in they greet you so sweetly and you get to touch and pick up the birds . They are helpful and respectful. this is my favorite place to visit. read more

Just a short review but honestly the other birds stores I have seen look trashy and for sure this one is the best bird store I went to! So cool to actually enjoy holding birds and interacting with them, no matter what they are all so kind(employees) this guy was talking to my dad about his macaw and honestly the best and another employee didn't catch his name but he told us about his birds and was the best info for a beginner bird, no matter what the best experience ever, will be getting my future bird here! read more

This is hands down the best place to get your bird groomed. They were gentle and friendly when they handled my amazon, whistling and talking to her while they worked. Beak, wings and nails cost $24 and worth every penny. I know some places that do it for free that I will never go back to because they were rough and she squawked in fear the whole time. Not at Omar's, they are animal people and my parrot was at ease in their care. We will be back! read more

Omar's Exotic Birds - Check out Tiki on Instagram @tikithetalkingparrot - Pet Stores Near Me - Brea, California

This place is amazing! First time here and I didn't want to leave. Such a beautiful store! I just bought two baby Rainbow Lorikeets from there and I literally couldn't be happier! Trevor was super helpful and I can't thank him enough for his kindness. 1000% satisfied customer. read more

Omar's Exotic Birds - Pet Stores Near Me - Brea, California

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Ethical, good source for healthy hand-raised birds. Good selection of food and toys as well. Staff is mostly friendly but can be rude at times. I no longer get my birds nails cut here, as twice they have come home with a bleeding toe where the nail was cut too short. read more

Great place to visit large beautiful uncaged macaws and other Parrots that are hand tamed. If you know how to handle these birds, they allow it. Some teens abuse this and cause disruption/disrespect and should be asked to leave. But overall a wonderful bird store to take my grandson to every other month- he loves it and so do I (avid bird owner for years). Easy going owner/manager. read more

Omar's Exotic Birds - Pet Stores Near Me - Brea, California

Its an awesome place! Workers are very friendly! My kiddos want to go every weekend just to say hi to Gretchen! We have a sparrow and they always have yummy treats for our loving baby bird! We are still trying to make a decision to get a cackatiel!!! read more

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Love this place. I buy my bird supplies there and our cockatiel is from here. Highly recommend

I like Omar's. I feel like their pricing on birdies is high, but tolerable. They have a good selection of food and toys. I think their weakness is customer service when busy. They do not have the skills to deal with people when the store is packed. When it's slow they are great! BONUS: They give 10% military discount (this made their star rating go from a 3 to a 4) bravo few companies support the military anymore. TIP: Ask to meet Gretchen Shes white and older. She's cranky around 1000 but is more of an afternoon birdie girl. She's the star of Omar's. Update: the hours listed are not accurate. Posted hours are for the facility to open they will not service your bird until 11 o'clock. read more

Omar's Exotic Birds - Hrs for grooming - Pet Stores Near Me - Brea, California

Had such a great experience the young ladies were so helpful and answered all my questions. Undoubtedly most of the birds were sold already so I couldn't take my new friend home But I highly recommend this place such friendly and informative staff. read more

Great place to get bird grooming. I have a yellow double-headed amazon and they take great care of her. Also my parrot won't play with just any toy and they helped me figure out what she likes. Every time I go there I play with the other birds while they're taking care of mine. I get tempted to buy more bird every time! read more

I am changing my 5 star review to a 1 star review. I recently visited Omar's and walked out of there with absolutely no intention of ever returning. How you could even hire that little red headed girl with absolutely zero customer service skills is beyond me! She not only lacked any kind of character, but she made for damn sure I left feeling stupid for asking her a question about quieting a stressed bird. That is a legitimate question and the way she spoke to me was so inappropriate that I will make for damn sure to never recommend Omar's to anyone ever again. It's so incredibly sad some companies will employ jerks like that. read more

Omar's Exotic Birds - One of Omar's cutie pies! - Pet Stores Near Me - Brea, California

It was so fun I just got a bird and I got some really good tips and I think it will work

I've always loved Omars but I bought an Umbrella Cockatoo from lake forest store and two years later DIED in my arms, Dr said she had a heart attack and was born with defective heart. I moved near Brea and got my lovebird nails trimmed, beak and wings. My lovebird was 10 and had seizures 5-10 times a month for 2-3 months. They cut his nails so short that he fell off his perch and broke his leg. He could no longer walk nor feed himself. He started having seizures 3-5 times a day and I had to put him to sleep Omars isn't as great as it seems, they act like they know everything. Do your research before you fall in love with a little birdie and get your heart broken. Twice! read more

I'm telling you to please not buy a bird from here. We picked up our bird months ago and they cut his wings before letting us take him home and accidentally cut his tail and made his wings bleed. Since then his wing bleeds at least once a month. We called the next day after we picked him up and they didn't even care that he was bleeding. The guy that cut his wings his horrible. He is rude and doesn't take good care of the birds. Don't let the reviews fool you I don't know how they have 4 starts. Please go to Magnolia Bird Farm in Anaheim they take much better care of their birds there. read more

DAMN what happened to Omars ? Been coming here for years and today was maybe the first time I was disappointed in the service.( I MISS RACHEL) Had my bird groomed by a less than attentive worker who didn't even acknowledge my existence for a couple minutes. I don't expect it when they have a line or are busy I was the ONLY customer in the store. Once I got home I realized not only did they not really give my bird "the works" they over charged me for what they did do. Hope this is just a bad employees or a case of the Mondays. The upside is I will have come back sooner because they didnt trip the beak much and didn't do the wings at all. yet still charged me for the works and even then over charged me by 2.00 for that read more

5 stars because as a new BIG BIRD owner the staff was so friendly and informative when I asked question after question after question about adopting this bird. ALL the staff was willing and able to give me advice and expert knowledge regarding this type of bird. They told me the things I need to look for, the things I need to ask for and the things I need to think about BEFORE making this commitment. Everyone has been friendly and accommodating to me. Today I brought her in to have her nails, beak and wings trimmed. They were so efficient and told me exactly what to do. I was very happy. I also purchased a baby from Omar's for my daughter and All The staff has helped walk us through the process of caring for her. I love that the babies are out on the sales floor where people can touch them and socialize with them. I think this is GREAT for the birds. We go into the store once a day, sometimes 2 times a day to bond with our baby and she is such a sweet bird!!! If your looking to buy an exotic bird, sometimes there is a waiting list but I wouldn't buy from anyone else. They also on occasion have older birds up for adoption, I love this idea! read more

Omar's Exotic Birds - My sweet M2 being cared for by Connor after her first wing trim (she was fully flighted) beak trim and nail trim. - Pet Stores Near Me - Brea, California

LOOK NO FURTHER! Omar's is hands down the BEST bird shop in OC. My daughter and I went to at least a dozen stores before we landed on a cockatiel in this Brea gem. Even on days when the store is bustling with customers, they try to greet with a cheerful hello. All the birds are allowed to do as they please on their open perches, and customers can play with them. The staff are friendly and knowledgeable, and genuinely care about the birds. They give helpful suggestions and tips when asked, and always are ready to help a customer. They offer lifetime free grooming if you buy your bird from them. They even board Cloudy, our pet cockatiel, for a small fee while we are on vacation. All the staff are great, however, the manager, Trevor in particular, provides fantastic customer service! read more

We were here two weeks ago regards missing parts, the store manager told us will ask their general manager to contact, which there's no follow up call ever since and we were resolve by our self. Here we are today again and ask their manager to check on the cage we purchased if it is a correct cost because base on our research their cost was double compare all others . The manager reply with horrible attitude " you have choice not to purchase here but shop it other place , it's not our fault that we are at much higher cost, and we won't able to let you return unless is brand new. It's the attitude that triggers me to wrote them up here . We did not ask for return but simply just asking. Everything here are double or triple cost compare all others. It is a great research center before you decide get into own a pet bird but deff not a place to purchase any accessories include cages, toys & food ... just like the manager said "you could had bought from other place it dose not need to buy from Us!" read more

Bought a Green Wing macaw I got injured and girlfriend got cancer. I called and asked if I could put the bird on consignment and was told no I could donate it. I paid 3,500.00 dollars and was told I could donate it. I'll never buy or go back to this place. If your looking for a bird go to Magnolia Bird farm. read more

After going here several times I have never had an issue! I mostly come here for grooming, they are quick and do a vary precise cut, plus they are very kind and careful with my conure. The staff are very kind and answer all of my questions. I love taking my conure here to be groomed because not only do they do a fantastic job but its a fun experience to pick up and pet there friendly birds! In addition to this they have a good selection of food, treats, toys, cages, and Playstation. I have recommended this place to all my friends that own birds! read more

My daughter, boyfriend and I came here at 4:10pm to see and possible buy a bird. The hours said they close at 5pm. We walk inside and my daughter was very excited to see some birds. Mind you, we also drove from riverside. The two woman working did seem a bit annoyed and one of them was annoyed when we asked if the birds are sleeping since she was putting a blanket over one of the bird cages. She said they are closing. I asked the other woman at the desk if they are closing. She said they are open until 5 but they are cleaning so we can not see the birds. I am not sure if their manager knows that they are pushing people out one hour prior to closing but I thought it was not right and that's one way to lose business and money from people who are interested. Really wish this was a positive experience and we could of left or at least got some knowledgeable advice and information. read more

I bought a peach faced conure on 8 -8 -20 supposedly hand fed but from the 1st day till now the bird still trys to fly away cant pick the bird up at all trys to bite me I've tried everything no luck im very disappointed especially for $750 .I bought an African sentagal 16 years ago from omars also hand fed never had a problem not happy! read more

Bought my African grey from here so I always come back for grooming. Today I came to get her wings, beak, and nails trimmed. Luna was being a little fussy and wouldn't open her fist. So unfortunately they weren't able to trim some of her nails and they needed to. I didn't get his name but he was so helpful and explained to me why he didn't feel comfortable forcing her to unclench. I really appreciate his honesty and him taking the precautions. 5 stars for him read more

Omar's Exotic Birds - Pet Stores Near Me - Brea, California

This is a great place!! Lovely, there are cockatiel, conures, cockatoos and more. I loved how they don't have the birds in the cage and they are very social. They respect the Covid protocols too, definitely will go back again to play with the birds and adopt a cockatiel once they have them again :) read more

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I'm sorry but I'm not leaving any star for this place . The young guy is rude as hell . I get it that we use your restroom and forget to ask you . Isn't every business supposed to provide a restroom to their customers. It wasn't like we walk up to the business and like hey we use the restroom. Plus he Didn't even acknowledged that we were standing waiting for him to ring up our purchase. Didn't even say oh I'll be with you in a bit . We must had been standing there waiting for at least 20 minutes or more when we were the only customer purchasing bird food . Really you are gonna get upset that we use your restroom. Clearly we apologized . When my husband asked why was he so mad about using his restroom . He keeps telling us we needed to ask we shouldn't think that we are in title to things . Why the needs to throw those words in . First of all we are Asian we do not feel in title to anything young . You should treat all customers with respect regardless what colors they are . We are from Vegas and usually stop by and buy food for our beloved birds to last a long times. I guess we will go else where now. Magnolia bird farm is one of the best place places to go . The staffs are friendly their restrooms are free to go no need to ask for permission. I couldn't believe he mentioned that of incase we make a mess he had to clean up really. I'm sorry but we not that kind people that would do that to disrespect anyone business place . Think twice if you enter this place . This guy clearly make us feel like shit . Everyone were eyes on us . Go else where for sure from now on . read more

Terrible service. People there dont want to work and help customers out. We travel from far and they put the birds away half hour before closing.. and the next day we return and conveniently they put the birds to sleep an hour earlier.. that's crazy. They do NOT WANT TO HELP YOU OUT. Rude and unhelpful. Go elsewhere. Sure the birds cant be happy in such a place. read more

Great place super polite workers and it really looks like everyone there loves what they are doing the birds looked super healthy and well trained highly recommend this location for all bird lovers and all those that are interested in getting birds. read more

Rude rude rude! Went on Sat around 515ish pm ,they close at 6 pm.walked in and the 2 girls automatically said they were closing soon,not a hello ,welcome.. we had out cockatiel transferred to Brea .They Asian girl that worked there was mopping,didnt care that there were people in there ,mopping in my area were me and my kids were with our bird.if you close at 6 why you mopping at 5,wait until you close.very unwelcoming, bot happy at all,they were basically kicking us out by 540pm,naw girl you close at 6.. read more

I love to come to Omar's just to play with the birds. The staff is always very friendly and I never feel unwelcome even though I'm not buying. This place is very clean and they take really good care of their birds. I feel confident that buying a bird here is a good option. It's very clear that the staff here truly care for the birds. I also really like that the birds are socialized before they go home with you. I plan on buying a macaw, however, my only issue with Omar's is that they don't put the prices where you can see them. I would like to know how much I can expect to pay. The staff will tell you the prices, however, I asked for the price of multiple birds at once and silly me, I didn't write it down, so I still don't know the price of the bird that I want. I wish they would just put the prices up on the wall or next to the type of bird. If you're planning on getting a bird, you can feel good that you bought it from Omar's. read more

I'm giving two stars for the birds and for the employees. The birds seemed healthy and the employees were friendly. However, I'm giving a lack of three stars because an older lady who seemed to be running the counter was friendly at first, then said we had to leave our two birds at the counter in their carriers while other customers were checking out their items and got close to our birds. It wouldn't bother me but when this mom and her kid came up, they kept putting their fingers through the carrier bars. Keep in mind the reason the lady didn't want us to take our birds with us around the store was because "we can't have your birds interacting with our birds because you never know." As if she assumed our birds would get her birds sick or the other way around? I didn't feel comfortable leaving our birds on the counter and I simply wanted to take them around the store AWAY from the birds that were there, so they wouldn't be poked at. The lady didn't do anything when people kept poking the cage bars. It was upsetting and made me worried the birds were going to get sick. We tried to warn the mom and her kid that the birds may bite if they kept doing that. They kept trying despite us saying that. No help from the lady at the counter whatsoever. When we came in we wanted to get our bird's nails trimmed. They took our birds in a towel and used a sander or Dremel tool to cut the nails. Keep in mind the first bird they trimmed was our green cheek conure. As far as I'm concerned you don't need a sander to cut nails that fragile or small. The original place we go to cut both of our bird's nails cuts them with a nail clipper, which is so much safer. When these other people were done, my green cheek's nails were cut way too short, and he can barely grip on perches now. Our other bird is a mini macaw, and once they put her back in the carrier she was freaking out. The older lady said they could have seizures. It wasn't exactly a comforting set of words, but whatever. I would've appreciated the warning before cutting their nails. This next note isn't a critique, but a bit of praise instead. The same mom and her kid who were poking their fingers at our birds had a cockatiel. They came to get the wings clipped, and after the groomers were finished the mom asked if they could cut the cockatiel's "hair" at the top of its head. The groomer lady said, "No, we can't do that because that's part of the bird." It was honestly a sigh of relief that she refused to cut an unnecessary part of the bird just because the customer thought it looked weird. I'm against wing clipping, but I'm not going to criticize the business for offering it considering there are also some logical reasons to get the wings trimmed. All in all, most employees are friendly, birds seem healthy, but had a bad experience with nail trimming and our birds having to be left alone on the counter with no help whatsoever when customers kept trying to poke our birds (I eventually couldn't take it anymore and just took them off the counter and decided to leave). read more