Fast, accurate quotes, excellent communication and service. Quickly replaced my alternator same…read moreday. Competitive quotes compared to other shops in the area. Recommend for car repair needs!

Super disappointed in a recent phone call I had with Elijah at Pacific Rim -- I mentioned I wanted…read moreto come in for an oil change and he told me they would need to do a full service for $795 based on the last time they saw the vehicle. When I pressed and told him he was as not the last shop to service the vehicle, he said they would do a oil change and inspection for $200 then when I told him I was potentially getting ready to sell the vehicle and just wanted the transparency from an inspection to bake service repairs into the price he told me it would cost $400. With these quotes all over the place, I was completely turned off by pacific rim. Not sure what happened to the honest and trustworthy auto body shop I once knew but the constant upsell and fluctuating estimates in a five minute phone call left little to be desired. I will not be returning...

Rafael was amazing. I had a slow leak in my tire with no visible nail, and every chain tire shop I…read morecalled was booked weeks out. When I called Angel's Tire Store, they told me to come in anytime. Rafael was incredibly knowledgeable and even had the proper puck to safely lift my Tesla Model Y without damaging it. He quickly found a tiny puncture and pulled out a small broken blade tip lodged in the tire. He patched it up and had everything back on in under 15 minutes. The total came out to just $30, which felt more than fair. I was in and out with zero hassle. Highly recommend.

I got a flat tire on Mother's Day. Angels was open so I stopped there. Wow! It's awful having a…read moreflat but, Angel made it okay. He was SO nice and provided professional, honest and fast service. He's knowledgeable, fair very transparent. I will recommend his business to all everyone that needs tire service. THANK YOU, Angels Tire Shop!

Had a hole in my tire. Literal 8 hour/50 cars ahead of me at Ballard Les Schwab. Was going to try…read morediscount tire in Northgate but remembered this place existed on my drive up 15th. The guy working stopped what he was doing to fix my tire in 20 minutes for $60. Absolutely amazing.

I brought my vehicle in for a flat tire. They said I needed a new tire "due to wear" even though…read morethe tires only have 5K miles on them. They also said that because the screw was so close to the sidewall they couldn't repair it. I went to the larger shop down the street, and they repaired it without any problems.

I limped my car over here on a rapidly deflating tire in the middle of the day on a Saturday. I…read moreshowed him what was wrong (air leaking out of the valve stem), and he was like, "oh, ok," went into the shop for a tool, twisted the thing in the valve stem, and said, "there you go, all fixed." I am not exaggerating to say that it took him under two minutes from the time I pulled up, and he would've had me back on the road in under five minutes total if I didn't take the time to ask him to order 2 new tires to replace my aging ones. These guys are amazing. Every time I have gone here for an emergency tire repair they have saved the day, they're very accommodating, and they're very fast. I didn't even have time to finish this review while I was waiting for them to install the two tires I ordered. Highly, highly recommended.

I got the error message on my instrument panel that I was losing tire pressure--on a Sunday…read moreafternoon. :( First location I went to said they were open, but was in fact closed. I found a listing for Tire House & it said Open - on a Sunday! I called but no answer. Started to feel very discouraged, but then my phone rang and it was the technician from Tire House calling me back!! how refreshing is that?! A returned phone call! I told him I could visibly see a nail and needed to have the tire looked at and hopefully repaired. He asked that I come back in about an hour, and I happily agreed. Upon arriving, I was directed to pull forward into the lift area. He helped me find the special tool/key needed to take my wheel off (which I didn't even know was required). He got the tools out and removed my wheel, verified that it was a nail that could be removed and the tire plugged. He did all of this in about 20 minutes. The repair was affordable and because he was so kind and willing to help I tipped another $25. Thank you for your willingness to help & fast service on a Sunday! Much appreciated!

Excellent service. Fast. Well priced. Friendly workers…read more Les Schwab is right up the street, but I will never go there again. This is my new tire place.

They are the best I called them to ask them what time they close . But they was so helpful and told…read moreme they gonna wait for me until I get there they surely did and helped me ASPS .I definitely recommend you guys try them

I used this service for over seven years while living in Seattle. This is my long-term (and long…read moreoverdue) review of their service. First, I've always found Ace Auto to be courteous, honest, and clear with communicating the work that my cars needed (a 2013 Camry switching to a 2017 RAV4 Hybrid later). They've always been up-front about what work is critical versus what can be delayed until later. Second, the owners are dedicated to ensuring that cars are repaired and returned in a timely fashion. When COVID hit in 2020, they went in on the weekend to fix my RAV4 all so that I could get my car back on the following Monday as promised (which wasn't actually their fault as a supplier error caused the wrong part to be shipped initially, and the right part only arrived when the shop was about to close on Friday). Third, while the service provided might not be the cheapest, I have NEVER had to take my car back in to get a repair "fixed" because it was done improperly the first time. This was really important to me because my car was my main mode of transportation as a family caregiver. I'm sorry that it took me almost eight years and two different cars to get around to writing this review. On the other hand, I can pretty confidently say that you can rely on Ace Auto to make sure your vehicle stays in great shape over the years. Thanks guys.

Scamming overpriced useless services. They'll try to sell you things that you don't need, and try…read moreto mansplain why you need it, very disappointed with the customer service as well. Came in with a brake issue, left $300 poorer and nothing resolved.

Customer service is outstanding. They took care of my damaged rims and rotated the tires all in…read moreone go. No long waiting.

I have a confession to make. I am a Costco member and sort of reflexively think of buying things…read morethere. A few months ago I had a catastrophic flat tire and only managed to limp into a Shell station nearby. The kind person there filled up the tire and suggested that I go to Omar's tires on N 45th Street. $50 to repair a worthless tire. I should have gone to Les Schwab instead. They fix flat tires and their reputation is spotless. Plus prices are very reasonable, even free sometimes. Today I took my brother in law's car to the Ballard Les Schwab to have his brakes checked. An unusual rumbling noise was coming from one of the wheels. He doesn't speak English so I did the talking. They checked the brakes but didn't find any problem with the brakes and recommended I take it to the dealer to check the hybrid system and/or the roller bars. There was no attempt to sell me anything. Just a useful recommendation for what to do next. Thank you Tina at the front desk. Excellent help and personable customer service.

I've been going here for years. They take great care of my mini cooper. Every Christmas they send a…read more$25 off coupon for your next service which is great! This place is cheaper than the dealership too. I got an oil change for around $60. Sometimes there's a wait for an upcoming apt but I don't mind.

I'll give them a two stars because I want to believe they'll do a proper job. Made a call to…read moreschedule an oil change and left a voicemail. I get a call back from a Wade, and I don't believe I've talked to anyone with worse customer service than him. He'll just repeat what he previously said in a condescending way, as if you're too incompetent to hear him. It's not what service or product you buy, (I.e and oil change), it's WHO you buy it from. Granted, you may say you're a mechanic, but you're also a business owner. Learn to courteously talk to potential clients. I'll take my money elsewhere time and time again to a more welcoming location/owner.

The communication here is fantastic- Lori kept us updated about our repairs every step of the way,…read morewhich is more than a lot of shops in the area are willing to do. She explained the services we needed in detail and was very on top of making sure that we knew what to expect! They did not over-charge or try to sell us any services that we didn't need. There were a few hiccups along the way, but it's clear that this location is VERY busy and they are training several new employees. Even so, they were able to squeeze our car in for a diagnostic and repair when their garage was definitely full. Aforementioned hiccups did cause the repair to take twice as long as we thought, but I would definitely bring my mustang back here again because it's clear that they're just going through some growing pains with new staff and know what they're talking about for the most part. The pricing was reasonable, and they even recommended me a trustworthy shop to go to for a repair that they weren't able to complete. Overall, I genuinely think that Downtown Automotive cares about their customers and are working their behinds off to get all of their clients taken care of!

RE: No Charge If…read moreyou're looking for a reliable car repair shop, this isn't the place for you. We had our car in for an oil change before 9 am, expecting it to be done by 3 pm the next day. However, it wasn't done until 2 pm the following day. While they didn't charge us for the oil change, which was a nice gesture, we needed our car back on time. Additionally, this shop is difficult to find, and traffic is a constant issue. Considering these factors, we won't be returning to this place.

I had such a great experience with Andy at University Used Tires. I called him in a bit of a bind…read moreafter hitting a massive pothole with no spare, and he immediately jumped into action. He checked his inventory on the spot, and when he didn't have a match, he found the exact tire I needed within minutes and called me right back. From there, the service just kept getting better. Instead of making me deal with multiple trips, Andy met me at my car, removed the damaged rim, sourced the tire, mounted it, and got everything back on quickly and efficiently. It was completely seamless. Andy and his partner were both incredibly kind and easy to work with. They even dropped me at a coffee shop while the work was being done and picked me up when my car was ready. Communication was excellent the entire time with clear updates by text. This was one of those rare experiences where someone truly goes above and beyond. Fast, thoughtful, and genuinely helpful. I would absolutely recommend Andy to anyone who needs tire help.

Accomodated a tire change at short notice. prompt service from friendly staff. Their venue is small…read moreand simple, few hard working folk doing a solid for the neighborhood. I ordered from Tire Rack and chose University Used Tires to fit it on the rim. They called me shortly after it arrived and fit the tire 20 minutes later. I will use these folks whenever I have the need.