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OMBRA ITALIAN EATERY ATMOSPHERE
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The food was great BUT... We made a reservation for 8:45, when we got there our table wasn't ready and they asked us to wait at the bar. No one greeted us. The "bartender" just kept walking by us, wish we could have waited 15 minutes with a drink. When we were finally set, our service was very dry. Not welcoming at all. He ran down the specials with no emotion or suggestions. Just another day at work. We got a glass of white wine, which was chilled and refreshing, but we had to ask for water since no one offered to fill our empty cups at the table. Decoration? Even though, we sat waiting for our food for about an hour.. we finished our glasses of wine. No one asked us for a refill. We started to ration our water to drink with our food. Sip by sip. We KNEW he wasn't coming back. We ordered two apps and two mains. So delicious!! The pasta was actually so good! The sauce was amazing and the wheel of cheese with the truffle, incredible! After our food was dropped off, NO ONE came by to make sure everything was ok, or if we needed anything else. No water, no wine, just pasta. We watched the other waiters bring waters and dessert to other guests, but we were just left forgotten in the middle. Everyone has a bad day. But we watched him take shots with other tables, clean up tables, walk past us a ton, until we finally made eye contact and he offered another drink. Ha! We just asked him for the check. By this point we were just disappointed. And he cleaned two more tables and finally brought us the check.. and now he got chatty. Ok. We were really wishing for a different experience. Specially for the style of restaurant they're portraying to be.
There are so many options to eat amazing Puerto Rican food and new fusions of food that it can be disorienting. We wanted a nice and quiet place to celebrate a birthday on our last day in San Juan and Ombra fit the bill perfectly. You know you are on the right place when locals eat there so we reserved a table for our birthday girl. The food was yummy and the service attentive. We had a large party so I cannot recall all that we had but my Ombra salad was generous and yummy. I added shrimp and it got transformed. Hubby had the spaghetti with eggplant. Then came dessert: the brownie and the bread pudding were amazing. Drinks were really good too. Audi our waiter was sweet and attentive. I highly recommended if you want flavorful Italian food and a break from Puerto Rican food.
Brick-Oven Bait and Switch. Heads up: The photos of beautiful brick-oven pizza on their page are a two-year-old relic. This Italian eatery no longer serves pizza. At all. When I asked about it, the waitress sincerely suggested Pizza Hut. The $15 parking is the second-unfunniest joke here. The food others had looked good, but I left for actual pizza. Verify the menu before you visit!
My sister and I were in need of some comfort food for lunch. We were treated with premium customer service by JeanCarlos (JC). The food, CHEFS KISS!!! You will not be disappointed if you order the Pasta Allá Ruota ( black truffle Alfredo) my sister had Paccheri Allá Norma. It was good but she was eating off my plate Ten stars. Ambiance, service, quality of food.
Ombra is a hip and trendy Italian restaurant located in Metro Plaza in Santurce. It's walking distance to Conemas Metro and the Placita de Santurce. This makes it a nice option for dinner and a movie or dinner and then drinks at the Placita. That said, the restaurant has a full bar and a nice nice selection. Good place for a date. Service was friendly and professional. And the food was very good. I had the bucatini carbonara. The bucatini was cooked just right. My wife liked her steak. Portions on both dishes were good. We weren't big fans of the veal meatballs, but did like the octopus. Parking is available at Metro Plaza and the restaurant validates. Street parking is also an option behind the building.
Came here to try something new with my husband and two little children. There are no walk-ins, and you have to make a reservation. Once the reservation is made the hold the table for you all night long, you don't have to specify a time. Seems like a wasted opportunity for more business, but whatever works. With kids I depend on seeing the menus and pictures beforehand, so we were looking forward to the menu variety. When we got there we realized the menu is smaller than anticipated, and they do not serve any pizza's. A little frustrating when a place doesn't post their menu online for people to review beforehand. We stared with the pulpo and potato's and the Arancini. The pulpo was good, the Arancini was okay, lacking some flavor. We then got the pear and spinach salad which I wouldn't recommend. The flavor is bland in this 3 ingredient salad and the price is high for what you get. My kids got a "side" plate of rigatoni with red sauce (not on the menu) that the loved, and we finished with the seafood risotto. The risotto was incredibly salty and lacked that creamy risotto flavor that you get from slow cooking- wouldn't recommend. Overall, we most likely will not return. Someone else mentioned this in their review but this is the first Italian restaurant that doesn't serve any bread. Not fresh bread, focaccia- nothing. That would be something to add to the menu to compliment the dishes. Everyone working there was very nice, and I did notice that other waiters were catering more to the tables, giving them more of a multi-hour dining experience.
I loved this place. The decor was super cool. I loved the chairs. Service was very good and the food was delicious. I loved the octopus. It came with some potatoes which my husband and I thought lacked flavor because they were over cooked, but the octopus was worth it. The meatballs were light on salt. In fact, the food was low in salt. I would have added a bit more. My ribeye with the rosemary potatoes were perfect. I'm also like that the prices were reasonable. I would definitely come back.
Wasn't expecting great Italian food in Puerto Rico, but it was very good! The place is very pretty and calm inside. We got the burrata appetizer which was delicious and had fresh ingredients. I got the rigatoni with prosciutto, which had tons of flavor and the pasta was definitely homemade, but the noodles needed to be cooked longer. My friends also said there pasta was too Al dente. The food came out quickly and staff was nice. Prices are also not bad.
I usually try to go to a restaurant one or twice prior to recommending it to somos else. Today was my second time and Ombra didn't disappoint. I totally recommend. Great ambiance and even greater service. The owner recommended the cheese wheel pasta with filet mignon and it was delicious. Will be returning.
13 days ago
Highly recommend... The food was amazing!! We stumbled upon Ombra from doing a search for Italian food for our dinner... so glad we chose to go there! We are planning to return before our vacation is over! read more
This Italian restaurant had good reviews so we decided to be heck it out for dinner. It was so good. The restaurant had some nice dinner lighting and tables that allowed cozy conversations. Service was excellent. Our server walked us through the specials and the menu to help us decide what to order. Husband went with carbonara and I chose the penne pasta. They were excellent choices as we shared our meals with each other. I loved the pink sauce on mine. It was a bit lighter than just red or white sauces. Portions were generous but not obscene in the amount of food. We shared the mixed green salad which was a great way to start the meal. The salad was huge! Splitting was a smart choice. They don't have glasses of wine on the menu but do have house options available. I had the cab and it was delicious. Husband wanted a nonalcoholic option which they didn't show in the menu. Instead, they asked if he wanted sweet or sour, and if there were any flavors he particularly enjoyed, and they created a unique mocktail for him. So fun. This was a great stop. We are so happy we found Ombra. read more
the cheese wheel pasta here is phenomenal! The moment they toss the pasta in the wheel and it comes out coated in creamy, velvety goodness, you know you're in for a treat. It's hands-down the best cheese flavor I've ever tasted--rich, indulgent, and perfectly balanced. And their tiramisu! It's light, airy, and just the right amount of sweetness. Every bite feels like a hug for your taste buds. From start to finish, this place delivers an unforgettable dining experience. Highly recommend if you're in the mood for comfort food done right! The service is also very nice. read more
5 months ago
The food was great BUT... We made a reservation for 8:45, when we got there our table wasn't ready and they asked us to wait at the bar. No one greeted us. The "bartender" just kept walking by us, wish we could have waited 15 minutes with a drink. When we were finally set, our service was very dry. Not welcoming at all. He ran down the specials with no emotion or suggestions. Just another day at work. We got a glass of white wine, which was chilled and refreshing, but we had to ask for water since no one offered to fill our empty cups at the table. Decoration? Even though, we sat waiting for our food for about an hour.. we finished our glasses of wine. No one asked us for a refill. We started to ration our water to drink with our food. Sip by sip. We KNEW he wasn't coming back. We ordered two apps and two mains. So delicious!! The pasta was actually so good! The sauce was amazing and the wheel of cheese with the truffle, incredible! After our food was dropped off, NO ONE came by to make sure everything was ok, or if we needed anything else. No water, no wine, just pasta. We watched the other waiters bring waters and dessert to other guests, but we were just left forgotten in the middle. Everyone has a bad day. But we watched him take shots with other tables, clean up tables, walk past us a ton, until we finally made eye contact and he offered another drink. Ha! We just asked him for the check. By this point we were just disappointed. And he cleaned two more tables and finally brought us the check.. and now he got chatty. Ok. We were really wishing for a different experience. Specially for the style of restaurant they're portraying to be. read more
7 months ago
There are so many options to eat amazing Puerto Rican food and new fusions of food that it can be disorienting. We wanted a nice and quiet place to celebrate a birthday on our last day in San Juan and Ombra fit the bill perfectly. You know you are on the right place when locals eat there so we reserved a table for our birthday girl. The food was yummy and the service attentive. We had a large party so I cannot recall all that we had but my Ombra salad was generous and yummy. I added shrimp and it got transformed. Hubby had the spaghetti with eggplant. Then came dessert: the brownie and the bread pudding were amazing. Drinks were really good too. Audi our waiter was sweet and attentive. I highly recommended if you want flavorful Italian food and a break from Puerto Rican food. read more
7 months ago
Such a gem. I'm glad we missed out on other reservations because we would never have found Ombra. Every bite was amazing. The staff and ownership were incredibly friendly and helpful. Highly recommended. What a porterhouse! Also loved the spinach pear and Gorgonzola salad. read more
11 months ago
9 months ago
Brick-Oven Bait and Switch. Heads up: The photos of beautiful brick-oven pizza on their page are a two-year-old relic. This Italian eatery no longer serves pizza. At all. When I asked about it, the waitress sincerely suggested Pizza Hut. The $15 parking is the second-unfunniest joke here. The food others had looked good, but I left for actual pizza. Verify the menu before you visit! read more
1 year ago
My sister and I were in need of some comfort food for lunch. We were treated with premium customer service by JeanCarlos (JC). The food, CHEFS KISS!!! You will not be disappointed if you order the Pasta Allá Ruota ( black truffle Alfredo) my sister had Paccheri Allá Norma. It was good but she was eating off my plate Ten stars. Ambiance, service, quality of food. read more
3 years ago
Ombra is a hip and trendy Italian restaurant located in Metro Plaza in Santurce. It's walking distance to Conemas Metro and the Placita de Santurce. This makes it a nice option for dinner and a movie or dinner and then drinks at the Placita. That said, the restaurant has a full bar and a nice nice selection. Good place for a date. Service was friendly and professional. And the food was very good. I had the bucatini carbonara. The bucatini was cooked just right. My wife liked her steak. Portions on both dishes were good. We weren't big fans of the veal meatballs, but did like the octopus. Parking is available at Metro Plaza and the restaurant validates. Street parking is also an option behind the building. read more
2 years ago
Amazing food, great service and lovely place. Friendly staff and quality of food beyond exquisite. Definitely a place to go more than once. read more
1 year ago
2 years ago
Came here to try something new with my husband and two little children. There are no walk-ins, and you have to make a reservation. Once the reservation is made the hold the table for you all night long, you don't have to specify a time. Seems like a wasted opportunity for more business, but whatever works. With kids I depend on seeing the menus and pictures beforehand, so we were looking forward to the menu variety. When we got there we realized the menu is smaller than anticipated, and they do not serve any pizza's. A little frustrating when a place doesn't post their menu online for people to review beforehand. We stared with the pulpo and potato's and the Arancini. The pulpo was good, the Arancini was okay, lacking some flavor. We then got the pear and spinach salad which I wouldn't recommend. The flavor is bland in this 3 ingredient salad and the price is high for what you get. My kids got a "side" plate of rigatoni with red sauce (not on the menu) that the loved, and we finished with the seafood risotto. The risotto was incredibly salty and lacked that creamy risotto flavor that you get from slow cooking- wouldn't recommend. Overall, we most likely will not return. Someone else mentioned this in their review but this is the first Italian restaurant that doesn't serve any bread. Not fresh bread, focaccia- nothing. That would be something to add to the menu to compliment the dishes. Everyone working there was very nice, and I did notice that other waiters were catering more to the tables, giving them more of a multi-hour dining experience. read more
6 months ago
3 years ago
I loved this place. The decor was super cool. I loved the chairs. Service was very good and the food was delicious. I loved the octopus. It came with some potatoes which my husband and I thought lacked flavor because they were over cooked, but the octopus was worth it. The meatballs were light on salt. In fact, the food was low in salt. I would have added a bit more. My ribeye with the rosemary potatoes were perfect. I'm also like that the prices were reasonable. I would definitely come back. read more
3 years ago
Really good restaurant near La Placita. Great quality and presentation. My only critique is the Burrata and Arancini needed salt. But that's an easy fix for me. Well done! Cheers! read more
1 year ago
3 years ago
Wasn't expecting great Italian food in Puerto Rico, but it was very good! The place is very pretty and calm inside. We got the burrata appetizer which was delicious and had fresh ingredients. I got the rigatoni with prosciutto, which had tons of flavor and the pasta was definitely homemade, but the noodles needed to be cooked longer. My friends also said there pasta was too Al dente. The food came out quickly and staff was nice. Prices are also not bad. read more
2 years ago
2 years ago
I usually try to go to a restaurant one or twice prior to recommending it to somos else. Today was my second time and Ombra didn't disappoint. I totally recommend. Great ambiance and even greater service. The owner recommended the cheese wheel pasta with filet mignon and it was delicious. Will be returning. read more
3 years ago
2 years ago
Great experience and service. The food was to die for. We ordered salad, pizza, assortment of hams and cheeses, pasta, fresh fish and dessert. Every thing was great. Nice ambiance a bit loud. We highly recommend. Until we come back again Ombra. read more
4 years ago
Food and service was great. The fresh bucatini pasta was a treat. The carbonara sauce was authentic. Happy with wine selection. read more
4 years ago
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More info about Ombra Italian Eatery
Calle Villamil 303
Local C
Condominio Metro Plaza
San Juan, Puerto Rico 00907
Directions
(787) 705-0822
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Review Highlights - Ombra Italian Eatery
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1 year ago
