We've been coming to Omni every year for the past 6 years and it's always the most amazing time. From the moment your drive up to the historic building, you are instantly relaxed. The smell of fresh lavender fills the halls. They have the greatest staff I have ever experienced. They truly put the customer first and are accommodating in every way. I can't say enough good things about the staff. The rooms are beautiful and cozy. I love getting a room on the spa wing as it's much quieter. There is nothing like waking up to the view from your balcony. They have everything from a fire pit with s'mores, hammocks, corn hole, horseshoes, biking and walking trails, an indoor and outdoor pool, ships, a workout room and even a newly added billiards room. This truly is a magical place. Their breakfast buffet is the absolute best and I've never even been to one that's close. Talk about gourmet food! I've been to the spa a few times and it's definitely worth every penny. I'm already dreaming of my next trip back! read more

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My husband and I have always loved Bedford Springs. Since we've had such a great experience, I decided to take my mom and sister. Well, it was so awful we will never return. We didn't get the room we reserved despite me calling to confirm several times. The room we got was dirty and the balcony was unusable due to the horrible sewage smell. We NEVER HAD HOUSEKEEPING THE ENTIRE 5 DAYS we were there even though we called and called. We were charged for things we didn't use/buy. The relaxing room in the spa had so much dirty dishes and trash laying around we had no where to sit. Overall it was a nightmare and they've lost a very loyal customer. read more

We did a quick family getaway from Philadelphia and had a blast! My husband and I played golf with our 13-year-old son, we had a really special dinner at the cozy 1796 Steakhouse and listened to an awesome guitarist who performed in the main lobby. The next morning, I had a scrub treatment at the spa--which has the most peaceful rooms and sauna/plunge/hot tub. I had been before for a girls' weekend (which was also great), and this family weekend was just what we needed. Highly recommend. read more

Room 360, the room that shouldn't be a room. Booked our reservation for two connecting rooms, typical family of 4. 1 room with a king, the other with two beds. Seemingly perfect. Until we actually got to room 360 and reaized that the room was a literal not exaggerating 6 inches away from the elevator. Every bell, every door opening, every door closing, every conversation as it entered or exited the elevator was heard inside our room as if we were part of the party. My 1st call to the front desk was to ask if this were some kind of sick joke only played on parents of young kids, "no joke" replied the front desk. 15 minutes on hold yielded no additional options. After about an hour of various phone calls and stop in's with Mike the Manager we're officially dicorced and living in the hotel in seperate rooms on different floors. Instead of having a drink with my wife after dinner, I'm asleep with my daughter at 8:30 while my wife was sent to her room even earlier with a sleepy boy at 8. Alas could be worse, just about the most annoying hotel adventure I've ever had. Also beware room 104, the alarm was set by previous guest for 5:55am!!! Check that, alarm broke when I ripped it from the wall at 5:56am. Room 104 is now safe. read more

Omni - Venues & Event Spaces Near Me - Bedford, Pennsylvania

Dirty, no blankets on bed, black mold in shower tile, horrific quest /customer service , if...you can find an employee. 3" of dirty water around indoor pool which I fell hard on after hip surgery. Waited over two hours for basic room service, nothing to see....extremely rude and inept employees. One walked away from.me after I told her I fell at pool, and I was hung up on the phone by David the manager. Sooo not Wirth tome nor $. Try omni Homestead, Skytop. This place is a dump. read more

Omni - Venues & Event Spaces Near Me - Bedford, Pennsylvania

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We first visited Bedford Springs Hotel in 2009 and were enchanted by the location, grounds, and interior spaces. It was the day after Christmas and there were some lovely decorations. The food was good in the two restaurants we tried. Our second visit was overnight after meeting our daughter and grandchildren whom we had not seen for more than a year due to COVID-19. It was also our 50th wedding anniversary "splurge." Unfortunately, it was a great disappointment. Ten years have taken their toll on the place, and it looks like the owners and management have not bothered to maintain it. We were also surprised that having paid more (almost $400) for the room than we had ever paid, even on the French Riviera, that our reception was not more welcoming. As required, we turned over our car for valet parking and were asked if we wanted help with our bags. We declined thinking that we would check in and then get some help with them. When you arrive at the portico where you leave your car, you enter what appears to be the main door and find a space that is not the lobby or reception desk. In fact, where that desk is was not marked, so we started hiking, mercifully in the right direction. We arrive at the desk and checked in. We clearly had our bags with us, and I was walking using a cane. The reception clerk did not offer to have our bags transferred and gave us directions to our room, which were so complex that we had to ask her to repeat them. She handed us a floor plan of the massive linear building, but the print was so small that it was useless. Another odd thing happened. She insisted on charging our credit card and additional two hundred dollars as a sort of "incidentals" account. (I figure it was in case we swiped one of the rather lovely woven coverlets on the bed.) When we questioned this, she assured us it would be refunded if there were no charges against it. She neglected to tell us the room was as far away as you could get from the desk. We walked, lugging bags behind us, and walked, and walked. We walked past the chess table room, around the corner, past the pool, past the snack bar, past the gift shops, and finally encountered an elevator to take us upstairs. The signage to direct us to the rooms was rather, shall we say "discreet?" Leaving the beat-up looking elevator, we spent a few minutes out of breath deciding which way to go. Happily we were right, and walked another distance to the room. We sat down, exhausted. The thing is, the last time we were there, we were in a much more central location and were not aware that one end of the hotel was in the next county! This place needs many more elevators to help in access at different points. At first the room looked lovely. It was nicely decorated and appeared clean. It soon became apparent that the pristine room we had stayed in previously was no longer the standard here. I cannot complain about the cleanliness, except for the bathroom sink, which appeared to need a good scrubbing. What I found most unfortunate, was the condition of the furnishings. The two tables had either large patches of worn-off finish or were pocked with dings. The TV cabinet had a lot of raw wood showing through the finish. A painted night table between the beds was scraped along the edges of the top, and the bed frames, too, were all banged up. I have seen better furnishings in a much less expensive Mom and Pop-owned B&B. In the bathroom, the shades on the wall sconce were all cracked and broken. I have included photos of these shabby pieces. We attempted to make reservations for the Tavern and were told they did not accept reservations but it should not be a problem getting in. Dreading the awful trek back past the reception desk and through a long gallery to the Tavern, we called the desk and asked if a wheel chair was available. My wife pushed me to the Tavern (not always easy on the heavy (but frayed) carpeting on the way. A hamburger, onion rings, and macaroni and cheese with shrimp plus one soda cost us $44. Arriving at the Tavern, we were told there would be a 25-minute wait. We sat in a long gallery that resembles the deck of a ship on rather uncomfortable chaises longues-style deck chairs. When called, we were ushered to a table. The waiter was very personable and attentive. Unfortunately, because we ordered tremendously complex and difficult dishes (a hamburger and macaroni and cheese), it took the kitchen another half-hour to send them out. Back to the room, where there was only one upholstered chair to sit in (the other being a straight-backed side chair), so we spent a moment watching the TV and called it a night. This was after considering taking a nice hot shower since it has been so cold in the Tavern, but since there were no grab bars or safety devices, my wife talked me out of it. In the morning we agreed to forego breakfast and decided to leave. Next time in Bedford, we will stay at the little mom and pop motel downtown. read more

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Stay away - old and very stinky. Moldy smells throughout. Very expensive and not good at all. Food is poor to average. Carpeting has holes and sink holes. You have to wind your way around to get anywhere. Stay away from this place. Very creepy small hallways. Rooms are very very small. Nothing special at all. read more

I have played a bunch of the top ten public golf courses in Pennsylvania and this one tops my list. Immediately my group and I all wanted to come back here with our families and play this track again. The course is an AW Tillinghast track modified by Donald Ross. What a rare treat! Every hole was great, and I loved the last four hole finish. 15 is an amazing risk reward par 4 with a group of trees left and a big solo tree in the way of the biggest part of the fairway. The green is absolutely fantastic. We stopped our carts on our way to the driving range to take pictures. 16 is a long par 5 along the road. It has a cool wall on the left where you hit your layup shot and a tree guarding the right. 17 is the last of a fanatic group of par 3s on this course. The green slopes right to left much than you would think and is guarded by a deep bunker short left. Finally 18 is another risk reward short par 4 finish with the hotel in the background. Just a stunning setting for a golf course attached to a fun resort. The putting green is small but it'll get you used to the small greens here. The range is beautiful and the short game area is on the other side of it. I could spend a day out here practicing. The people at the pro shop and the restaurant, Tilly's we're all very nice. Speaking of the restaurant, the burgers and spicy chicken were all hits, as was the chocolate swirl cake. Definitely a place I'll try and visit and play at least once a year. Gorgeous with the leaves starting to change colors too. read more

My wife and I attended a wedding and stayed the night on a Saturday. Having heard much about this place we were excited to stay at such a historic and beautiful hotel. Since this day was also my wife's birthday, I ended up purchasing her a spa package for earlier in the day before the wedding. We arrived around 1 PM and a valet took our car when we arrived. I wish I was better prepared for this part because I was not all organized to move stuff from the car to a cart right away and forgot a few things which I had to go back and retrieve later. Regardless my wife went off to her spa experience and I was able to go to the gym and ride the incumbent bike while waiting for our room to be ready. The staff called my cell phone as soon as the room keys were ready to be picked up. When we picked up our keys, we were provided with a map of the hotel as well as a list of activities to do while we were there. After picking up the keys I was able to go upstairs, change, and come back to experience their indoor mineral pool for a little while before my wife finished with the spa. The pool itself is very relaxing and calming. I could have easily spent the entire afternoon in their by myself. Too bad it was raining outside the weekend we were there because we would have loved to go on the walking trails on the grounds, but with the rain and the timing of the wedding it didn't work out. The wedding was very enjoyable and the reception was held upstairs at the top of the steps above the lobby. The food at the reception was excellent and definitely is something you will remember about the place. After the wedding we headed off to bed and watched the hockey game that night (Pittsburgh was on a west coast trip). The following morning we had brunch in the Crystal Room. I always enjoy a place that has a made to order omelet station! They also had a self serving area which included fresh fruit, pastries, and some standard breakfast items like potatoes, sausage, and eggs. The Sausage here was especially tasty! Lastly, checkout takes a little while. There were at least 2 wedding parties all leaving at the same time. My wife and I decided to wait until the crowd cleared out and went around the hotel exploring. The hotel has some really nice old decorations and artifacts hanging around to read about and look at. I would highly recommend doing this! It puts into perspective the age and prestige of this hotel. On the whole this a very expensive hotel to stay at. However, the accommodations and friendliness of the staff are top notch. I would recommend if possible to come during the weekday when prices are much cheaper. I have heard that the spa experience here is one of the best ones you will ever have. I also saw a few dogs walking around the hotel as it is pet friendly. Overall a very cool place to stay! read more

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This review is for the spa part only. Pros: Their robes are so comfortable! I loved their seasonal custom tea, the facility is beautiful, use as many towels as you need, steam room is well maintained, love the spring water ritual, their scrubs smell so good, they have all the things you could possibly need to get ready if you want to go to dinner or something after (curling irons, combs, deodorant, razors, mouthwash ect) They have fruit, nuts ect for the lounge area in between appointments. Cons: men and women are separated for the bath ritual part, but I do understand that way there can be a no swimsuit option. No access to their famous indoor pool (that's part of the hotel.) read more

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Took the family here to celebrate my wife's 40th and the Omni did not disappoint. The resort is quaintly nestled in the foothills of the beautiful mountains along a winding stream. The grounds are sprawling and filled with a perfect combo of open space and forest. Once inside, you are instantly placed at ease by the simple, yet comfortable elegance which makes you feel like you're inside someone's home...really nice home, complete with rich mahogany and leather-bound books! There's nothing commercial to make you feel like you're checking into a chain hotel. All of the staff we encountered were helpful and friendly. Since we had our 7 y/o with us, we spent some time in the indoor pool which had to be reserved in advance due to Covid restrictions. They allowed the perfect amount of guests into the pool area which was thoroughly cleaned in between reservation time slots. Would love to see the outdoor pool during the warmer months. They also had a fire pit roaring at night with rocking chairs set up around it. They even offered blankets and s'mores kits. The room was perfect for us. Everything was clean and well decorated. They even surprised us with a huge cupcake for my wife's bday. Delicious to boot. It's sad that folks complain about resort fees, or high prices for food and drinks. This is a resort. A really nice resort. Although these resort fees are the norm at every resort and pre-date Covid, they are not hidden. Besides, the lengths this resort went to in order to sanitize and adhere to safety restrictions makes this fee easily digestible. Additionally, every resort in the world charges more for food and drinks on their property. It's the cost of convenience. If you don't like it, stay home or bring your own stuff. Don't punish these folks by giving them poor reviews based on this stuff. We had dinner off of the property but ate breakfast at the Frontier Tavern. The food and service were both great. We also grabbed some cocktails from their bar on Saturday afternoon which were unique and delicious. In fact, I told the bar tender he made the best Manhattan. Wow! All around, we had a great experience here and we look forward to visiting during the warmer months. Thanks! read more

We stayed there for 4 nights. There is some charm, definitely some incredible history. I loved a lot about the resort, but overall, I dont feel the $ we spent there in just 4 days was worth it. Overpriced everything. 1 Margarita was $38 dollars plus you need to add a tip. The pool area needs cleaned, and the upper area is still under construction. I dont understand why the outdoor pool is closed in may. The indoor pool should be heated so guests can have a place to relax besides the bars on the premises on a cooler day. read more

If I'm paying $500 per night, I don't want to be surrounded by mold. I guess they're assuming that with the view of the golf course, you won't look at the actual patio? I'm willing to pay more for an OMNI, but this is disgusting and unsafe. read more

Omni - Patio mold - Venues & Event Spaces Near Me - Bedford, Pennsylvania

I love the Bedford Springs.........it's heaven on earth. The history is everywhere, the people kind and responsive, the ambiance relaxed yet sophisticated. LOVE IT b read more

We spent a recent weekend there with another couple. The facilities are really nice but the prices are ridiculous - bordering on gauging. The 1796 restaurant is closed on Saturdays and Sundays! Won't be back anytime soon. read more

I grew up near this resort but never had it in my budget to stay-- my friends from Pittsburgh came to visit and we stayed in the John C. Calhoun suite. It was incredible-- very spacious, great views from the balcony, large bathroom and very comfortable beds. We came a little early and did the Duchess Tea at 2 p.m. before we checked in, it was $35 per person. The savory bites were just okay, a little fancy for our taste, but we loved the scones, macarons, bonbons, champagne and teas. read more

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Stayed here with a Groupon deal and was upgraded to a room with a view of the resort. The room was really nice and my wife loved the bathroom. We might even remodel our master bathroom at our house to match this one. It was very clean, except for the lipstick stained water glass in our room. It was replaced the following day. If you're not a member of Omni Select Guest program, join it before your stay. You get free wi-fi and free beverage service in the morning. What we liked: *The food and service at their three restaurants were pretty good. Enjoyed the breakfast buffet at the Crystal dining room and the food at the Tavern. *Enjoyed the cooking class. The executive chef was there and it was pretty fun. The tomato bisque soup was the highlight. *Indoor pool was fantastic. It was huge and warm! *The hiking trails are right outside the resort. It does get a little steep, but worth it. Have to burn off the calories somehow! *My wife really enjoyed the spa. *Next time, I have to bring my golf clubs! Golf course looked amazing. *Service at the hotel - everyone was so friendly. We left our laptop in our room when we checked out. Housekeeper found it and returned it to security who shipped the laptop for free to our house. That is awesome - the reason I gave it 5 stars. What we didn't like: * Our room was facing the fire pit area. Your room will smell like firewood when they light it up and it gets really loud until midnight. So if you are looking to sleep early, request a room away from it. Fortunately, we are night owls. read more

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I have come here for several years and have loved everything about my visits. However, I feel this year has been a bit of a miss. While the front desk staff was great, there is a miscommunication somewhere (we called for a few minor things-- like toilet paper-- and they said they would bring it and never did)-- that isn't wonderful. Further, if you are planning on using the indoor pool, bring a throw away suit. My bathing suit is ruined from the chemicals (aggressively faded and there are several areas that are so thin-- like the chemicals ate the suit). Again, this is my 4th year here and this is the only year I've had this issue. I want to mention the real MVPs of the resort experience this year-- the valets. Seriously-- they are the best first impression of the resort. Based on my past experiences, I'm not willing to give up on this resort (the pool is closed for two weeks starting Monday so maybe it is to fix these issues), but I hope they get back to the standard of service I've come to love. (Edited to add: when we checked in, I double checked the resort fee with the person at the front desk, confirming it was $32/day. Now, as we go to check out, it is showing as $39/day. I think because we stayed the first of the year, they just didn't tell us prices were going up?? But one would think the front desk person would have known and would have told me when I asked. That is super frustrating. Suggestion to the resort is that if you are increasing fees on a certain date, then put that in the description of fees [$32 a day until 12/31/18 then $39 a day] or at least contact the people who booked their stay prior to the notice of the increase in fees to let them know before they arrive). read more

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Thank goodness Omni did not let this lovely historic building go to ruin. Once you walk through the beautiful, large and gracious front doors you will know you have entered a significant piece of American history. The inn has been restored to glory with all modern conveniences. Plus there is a newer spa wing as well. The gorgeous indoor pool is historic and simply spectacular. The Bedford Inn has a friendly staff and they do their best to make sure you have a good stay. I have come here several times. And have had accommodations on both the historic side and the newer spa side. Both are lovely. Beds are comfy and big. Bathrooms are lux and well lit. You get views from every room and each room has access to the veranda. I always sip morning coffee out there while taking in the fresh air. My only suggestion is about outlets. Only one side of the bed has an outlet conveniently positioned to charge devices. So only one person has easy nighttime access to their phone or iPad. As to dining: The Inn is perfect for events. It has a coffee shop, a restaurant and a tavern. The tavern serves breakfast, lunch and dinner. One note about The Tavern's hours. Not great for breakfast. If you are exhausted after a six hour drive (like us). Or coming from another time zone, cutting off breakfast at 10 makes it a bit is a scramble. I don't like jumping out of bed on vacation. It's the sleeping in that lets my body know I'm on vacation. But that's just my quirk! On the plus side, The Tavern has, in addition to the main dining area and bar, smaller rooms that can accommodate private parties ( including one simply gorgeous room that used to be the old Inn's kitchen). The Inn itself is situated in a beautiful landscape. The golf course is excellent. And there are loads of hikes to take. It's a beautiful spot for a wedding or special family reunion. Plus you can bring your pets! My two Cavalier King Charles Spaniels adore this historic inn. And so do I. read more

If you ever get a chance to stay at this hotel DO IT!!! A beautiful restored hotel set on 2200 acres. Fourteen presidents have stayed in this hotel! We got a room with a porch and enjoyed sitting out there in the rocking chairs watching people play horseshoes. I would have given this hotel 5 stars but the valet parking was a poor set up. We called for our car and was told it would be 15 minutes. Okay. We get down there and there is 1 guy working as the valet and also the bellman. We waited for over 45 minutes to get our car. read more

Omni - Venues & Event Spaces Near Me - Bedford, Pennsylvania

First of all, the front desk staff wasn't hospitable when we arrived. They appeared annoyed to help someone. We were given our key and we had to figure it out from there. Food = The food was terrible. We had dinner the first night at the hotel and my chicken sandwich was the worst I've ever had, dry, crunchy, tasteless and it was a GRILLED sandwich. How can you mess up a chicken sandwich. We asked the greeter what their favorite menu item is... he said "chicken tenders". We should have known by that answer... it's on the children's menu ;-) Outdoor Pool = Very gross. The pool needs to be cleaned, skimmed, vacuumed & backwashed. The deck needs a good power washing, cushions on the chairs are stained. There were empty plastic drink containers on the side of the pool with bees on them. We were there for several hours and the cups were still sitting on the side of the pool. I don't know how long they were there for. Indoor Pool = The indoor pool was beautiful but was a slip hazard to say the least. The water pooled in the walk space around the pool and was very slick even when carefully walking. My son almost slipped twice, gingerly walking to the bathroom. Surprising the water was chilly. Room = Room 344 = The walls are EXTREMELY thin. On our last night, we had a guest check in next to us. It was so loud, just normal talking we could hear the whole conversation. We requested towels and they arrived with a tiny beetle on them. We called for maintenance to double check it was a beetle... the gentleman that showed up was fantastic. Dated furnishings and it smelled like an old home (dusty/musty). My husband broke the lamp, he tried to turn it on and the stem broke off. In the bathroom, theres a fabric vanity bench to use... it had stains on it. All in all - we checked out early. I'm not a fan of irritated attitude when asked a question and once that happened... we shortened our stay. Everything was extra. If you wanted better wifi... extra If you wanted to ride a bike into town... extra $25/2 hours If you wanted to partake in any activities... extra... a lot extra Some things should be included with the outrageous cost. read more

Wonderful historic resort beautifully restored to the period. Many interesting things to do at the resort or in the small town of Bedford nearby. Great staff. read more

Very enjoyable stay. Very relaxing. Resort offers just about everything making it super convenient. Accommodating staff! Super clean throughout entire resort. Restaurants have decent priced food and drinks, all under one roof. Nice selection of alcoholic drinks (mixed drinks & beers). Indoor pool is excellent! Water has perfect temperature and is very clean. Nice walking trails for any season. Great for singles, couples, families and/or groups of any size. Resort offers special discounts for military and/or government. read more

Omni - Holiday decor in December. Magical at night! - Venues & Event Spaces Near Me - Bedford, Pennsylvania

Just a fantastic spot for peace and quiet. You go back to simpler times just walking on the grounds. A marvelous getaway spot.

Have stayed many times, most recently Feb. 2020. New to us was the lobby bar in the puzzle room ($15 bloody mary's) and the billiard room where gift shop was. Pool warmer than it used to be, which is nice. Tully's restaurant new, in south end separate building. For those interested in hidden costs, beyond room cost, valet parking is free. This stay, they added 6% state occ. tax, $12.24, 2% county occ. tax, $4.08, $39/day resort services fee, 6%state RSC tax $2.34, and 2% rsc county tax, $0.78. Beers at the Fronter tavern were $6-10 each. Coupon for a free beer if you check in as an Omni member. Still a classic. Fire pit went on to 11 pm, even though 20 deg. Out. In room guide says indoor pool is 24/7, but website and posted by the pool, hours are 5 AM-11PM. read more

The Springs is an incredibly special place. When we pull in I exhale. The small town, pastoral setting does that automatically on some level, I suppose, but there is something unique and special about this place. The rooms, cleanliness and service levels are all outstanding and what you would expect from an Omni property. My friend and I did a girl's weekend recently and we discussed extensively that there is just something else and the conclusion we came to is the people. This team extends such a warm welcome, such a desire to assist and make you feel welcome it's difficult to leave. This team - every member in every position - gets it. And you can feel it. Multiple nights we came back from dinner and sat in the lobby bar area enjoying cocktails and live music. Even on a Monday night when there was no music planned a guest sat down at the piano and played beautifully for a bit. After she left, a bartender went on break and sat down and played a few songs as well. It was so casual and lovely. It felt like we were just sitting in our (rather grand) living room enjoying a chat and other members of our family meandering in and out. It's difficult to fully capture how special it is. Definitely, worth a visit - and definitely do all of the things. The historic tour, the duchess tea, the evening haunted history tour, the indoor pool, the spa, the outdoor pool, all of the restaurants, lounge on the chaise lounges or rocking chairs on the expansive front porch. You will not regret it! read more

We were extremely disappointed in our stay at Omni Bedford Springs. We stayed for three days in a modest "resort-view" room and paid over $1700 for the privilege. While we were grateful they took pets, our small dog fee was $159. The room had cobwebs in the corner. The A/C vent had never been cleaned. The porch furniture was filthy. The outdoor deck was so slanted that the rocking chairs (a poor choice) tilted forward and were uncomfortable. The first day, after we left from 11AM to 3PM for the purpose of being out of the room to have it cleaned, the room was not cleaned until after we returned at 3:45. Guest services claimed they were understaffed. The second day when we called down for the car (there is only valet parking which you must call for 20 minutes in advance) we waited for 25 minutes only to discover that the valets did not receive the message, so we waited another 10. Walking by the front desk and concierge, no one ever greeted us to even say hello. At booking, check-in, and on the second day, I reiterated how I wanted the stay charged on my cards. It was charged completely incorrectly. By the time I was checking out, I spent an additional 35 minutes to clarify the multitude of charges across two cards - and then an additional 40 minutes over the phone after I left. In the end, they overcharged one and refunded money on another. And for the exorbitant cost of the stay, nothing is included but the pool and walking on the grounds. Every single activity is an additional charge; every meal is an additional charge. The valet workers were very good as were a couple of the servers and the indoor pool was lovely, but overall, it was an extremely stressful, expensive stay. I would never return to Omni Bedford Springs. It simply was not worth it. read more

We live the Omni chain and this is an incredible resort. Couldn't be happier!! Thank you staff!

9/4/17 - 9/7/17 check in 1 PM check out 11:20AM This resort was wonderful and a great place for a get away. We pull up and there is valet service. From the food to the service, there was not one thing that did not taste great and not one employee that was not pleasant. The outside pool area is clean and the chairs were comfortable. The pool is heated so even if chilly out, it was still nice to get into. The indoor pool (open 24/7) was nice. it is fed by a hot spring and we could tell the difference in the water from the inside vs the outside pools. The room was nice, and the decor was just right. We had a shared balcony, but were the only ones on it the entire time (very nice). Four out of five stars: First, I had to ask for our room to be serviced. 2nd, they only gave us one roll of TP. I had to ask on 9/6/17 for house keeping to leave a 2nd roll 3rd, I had to make the suggestion that they run a vacuum in the hallways on our floor at least, as they was link, paper, sand etc visible. 4th: the valet service was nice to have, however the employees drive like they are in a race, not as if they are caring for someone's vehicle This is nit picking but feel it is important to mention. As soon as feedback was given, they acted. One other note: There is a $30, per day, resort fee for amenities. We figured there would be additioanl or hidden fees, but wanted to ensure I mentioned this in my review. Bottom line: great place, food and employees read more

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(I never posted this review from about four months ago. But anyway, here it is.) Settle in dear reader, I'm about to review the hell outta this place! This was my first time here so let's begin at the beginning. The first impression of any resort is the valet. Whether you realize it or not, they set the tone for how you walk in the door. Are they efficient? Were they quick? Polite? How did Omni Bedford's valet stack up? They were great. Polite, relaxed, quick, friendly. So we're off to a good start. So we're off to check-in! Upon walking in you're met with a lobby bar serving specialized and outstanding drinks. As such, good first impression. The check-in staff were very friendly and on point. Ask about that giant flag hanging up. It has a great historical story to it (but then,so does this entire place). So it's room time. And the room was excellent. Good size, and very clean. I was nit picking too. "I'll get these guys!" I thought. "Bet that shower has peeling paint ceilings and mold in the very corner grout! Ha-HA!" .... But nope. Place was immaculate. The service staff gets big credit here. Amazing attention to detail. Something's GOTTA be wrong with this place.... I know, food. It'll be average at best. They're phoning it in. So let's get food! Off to the 1792 restaurant. I get an iced tea. Why? Because they said it was really good. Pffft, son, I've been living on iced tea all over the world for decades. I'm an iced tea connoisseur! You don't tell me if iced tea is good! *I* tell you! So let me do that... this iced tea was damned delicious. Seriously I reeeally love iced tea. I could write odes to it. I'd get a tattoo of a tea leaf. It's my jam. And this was addicting. Did they put crack in it? Am I addicted to crack now? Too soon to tell. But I'm addicted to this damn iced tea. Have I said the words "iced tea" enough? I have. Let's move on. So on to food. We got the crab & spinach dip. Amazing! It had a nice light flavor that we devoured. I recommend it for sure. We also ordered the Reuben and a bun-less burger. Both were worthy to write home about. The burger had a perfect medium temperature and the Reuben had great ratios of the many various ingredient that make up that sandwich. So the food isn't average. It's well above. Excellent even. Pool time! .... It was a pool. Not sure what much more to say. It had reclining chairs, water, sun.... Kinda nailed being a pool. The staff service was incredibly friendly and attentive. There's a food/drink service available poolside. We tried a bun-less jerked chicken sandwich. Wow... Yes.... This. Get this. Get it with the bun, without the bun. Get 2 buns! Really bun it up, or don't. Whatever you like, this jerked chicken was amazing. Was it as good as the jerked chicken I had in Jamaica? I have no idea. It's been a while since I've been there. I mean, it couldn't be right? Jamaica is known for it. But regardless... Get the jerked chicken sandwich. You'll be a better person for it. I mean, you won't, because it's a sandwich, not a miracle from the heavens. But it's very good. All and all, every day was as enjoyable as the one before it. Other guests were friendly. People sat around a firepit at night casually chatting. The hiking was really fantastic (we hit the trails every day). The trails were incredibly well maintained and marked very clearly. And of course the general history of the place is fantastic. The pictures, library, artifacts stored around, etc. All worth spending time reading up on and checking out. We'll definitely be back to Omni Bedford Springs. Probably even make it a yearly trip. It's certainly worth the repeat business. read more

Beautifully restored, historic, resort in rural Pennsylvania. We stayed for 3 nights to have a relaxing getaway. Pros: Great service, historic charm, relaxing ambiance, decent in room amenities, great hiking paths, huge outdoor pool and area, and amazing food at the restaurants. Spa was gorgeous and featured a mineral water steam shower, whirlpool, and steam room. The massage was also very good and rivaled that of those I have gotten in NYC. There was also a beautiful relaxation room and garden to enjoy before and after my massage. Cons: Indoor pool (one of the first in the US) was closed for all 4 days of our stay and had been for 2 weeks prior. Apparently a part had broken and they were waiting to replace it and we got differing stories from almost every staff person we asked. Unfortunately, it poured one of the days we were there and so there was a lack of indoor activities to occupy us (and everyone else I talked too). The management also did little to compensate us for the lack of pool other than to offer an apology. The resort is a pricey as they tack on a daily $30 resort fee to your room cost. It's definitely resort prices. read more

This is an extremely unique hotel that Omni has done a great job restoring! The lobby and sprawling halls are stunning. My wife and I decided to take a quick weekend getaway since the Omni Bedford was only 2 hours away from us, we decided to go. I'm so glad we did. It's tucked away right off of the PA turnpike, nestled in a wooded area and very secluded feeling. The interior is amazing as soon as you walk in. The staff was very friendly and helpful getting us checked in early. We walked the grounds over to the mineral springs and did some light hiking around the area. We weren't really dressed for hiking and it was crazy cold and snowing, so that limited our outdoor excursions a bit. We dined at both the Frontier Tavern and the 1796 Room. Both meals were very good. The Tavern is a bit more casual and has a nice bar for evening entertaining, and the 1796 Room is a nice steakhouse. All meals and drinks were excellent. Be prepared to pay top dollar for food and beverages on site, but you are on a resort so expect resort prices. I will definitely be going back for an extended stay and I'd recommend you try it out as well. read more

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We visited the Omni Bedford Springs Resort to celebrate a friends birthday. The resort is absolutely beautiful! The resort itself has so much character and charm. The rooms while small, were cozy. We a participated in a spa service on Saturday. Some did facials, others massages, some scrubs and others manicures or pedicures. We all took part in the bath ritual. The spa staff walked us through the spa area and amenities and then explained how to do the bath ritual. The spa had everything you could need to truly enjoy your time there. You are given a locker with sandals and a robe. You shower with an exfoliating scrub, sit in a sauna, shower again to reduce your body temperature before soaking in a hot tub and then cooling off in a cool tub. They have deliciously flavored waters throughout the spa and resort and each location had a different flavor. Once relaxed after the bath ritual, you go to a relaxation room filled with oversized chairs and couches. There is hot tea, more infused water, fresh fruit and nuts. You lounge there until your spa attendant comes to get you for your service. I had a manicure and was so excited to see that the spa only uses non toxic polishes! The employee that took care of me was personable, welcoming and incredibly talented. She also gave us great recommendations on places to go for lunch in town. After your spa service, the spa area has everything you could need to shower and continue on with your day. They provide shampoo, conditioner, body wash, qtips, hair spray, lotion, deodorant, combs and brushes, hair dryers and even hot tools. Everyone was incredibly helpful and friendly. It was a great girls day! We dined in The Crystal Room and really enjoyed our meals and the service was incredible. We decided last minute to do their "ghost tour" which was filled with all kinds of history and a tour through the hotel which was really neat. I'd imagine that the resort has even more to offer when the weather breaks as the outdoor setting is stunning! read more

Went in September. Very disappointed in their lack of social distancing and covid precautions. They had many large parties/gatherings/weddings there. The rooms are old and tiny. The walls are paper thin. Large party of girls laughing playing music till 4am. We have small children. We called many times to front desk to quiet them. Did nothing. My husband went to that room and they didn't quiet down. Didn't sleep! My parent's room was across the hall and there was a wedding and wedding reception outside their window all night playing music. They didn't sleep! Indoor Pool is gross and old and stains all over. I wish I had taken photos. It was disgusting! We went to their expensive luxury restaurant (crystal room) for breakfast buffet. Yes a buffet during covid! And the waitresses at the buffet were so unbelievably mean. They limited what I could take and how much. It's a buffet!!! They didn't allow me to have breakfast sausage and cereal. Ridiculous!!! Overpriced and not good! We will never be back. So disappointed w this experience! read more

We loved our stay here! This resort is beautiful and amazing! It is huge and at night when the lights are on in the winter it looks so pretty. The valets are super helpful and nice when parking your vehicle. The front desk was also very helpful. We stayed in a suite and it was really breathtaking. Our favorite part was the huge bathtub! Everything was clean and up to date. We decided to have tea time for lunch and I can say it was alright but not worth $35. I've had tea many places and this was honestly just average. We enjoyed the pool, but wish it had a hot tub :) We didn't get to check out the spa but I have heard great things! Can't wait to come back again! read more

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Last night I stayed at the Omni Bedford Springs Resort for the first time. The hotel was established in 1806, was in disrepair around the 1980s to 1990s, and was rebuilt and reopened in the 2000s. I had purchased one night in a deluxe room with one king bed. Upon check-in, the employee gave me free gingerbread cookies and a free upgrade to the room, which I guess was a slightly larger room. The room was in good condition and was stylishly decorated. The bathroom had marble floors, a large bathtub, a shower, and a separate toilet area. The bedroom had a bed, safe, desk, and mini fridge. Some rooms have balconies, but I would not recommend the non-private balconies, because other people could walk past the windows of your room. I could hear people in nearby rooms playing music or walking, but I was able to sleep okay in the comfortable bed. Because of the COVID-19 pandemic, most outdoor and indoor activities were not available. A golf course, spa, pool, fitness center, and meeting rooms are on the grounds but were closed. One activity that was available was walking trails outside. Also because of the pandemic, the restaurants were closed, but I ordered food from the dining-to-go menu. My filet mignon was cooked medium as I had requested and had a delicious flavor. My mashed potatoes tasted good but had a little too much butter. My husband ordered a charcuterie board, which consisted of venison sausage, scrapple, ham, cheeses, grilled bread, and honey. He also ordered the grilled chicken alfredo, which he said tasted extremely rich, and the caesar salad, which contained anchovies. A couple of stores were open, and the cashiers were friendly. I purchased canned BBQ sauce and peach butter, which I will eat later at home. The stores also sold shirts, hats, gloves, and many other items. The total price for my room for one night was $253 (including all taxes and fees), which was discounted because of a promotion. I also used the valet service, and the employees there were polite and easily handed off my vehicle. read more

First of all, I am amazed that there are only 3 reviews for this place. When you consider that it has roots going back over 200 years you get a real appreciation for everything you see. I must admit that I watched the whole presentation being broadcast on a loop on the TV. I am totally impressed with the amount of thought, hard work and money that has gone into recreating something we all now have the privilege to enjoy. We didn't stay long enough to really enjoy the amenities (we were attending a dedication of State Game Lands 93, for the victims of United Flight 93) but long enough to be overwhelmed. I've read the other reviews and understand the negative comments (if you go, make sure to stay in the Eternal Springs wing - the walk from the 3 wings to the right of the Colonnade building are a long way from everything! First of all, our room. We were on the 2nd floor and did not have a resort view. We looked out towards the pool area and day care center. Not too bad, at all. Our room was beautiful and the bed extremely comfortable. The robes were nice and, even though I didn't have a need for it (not yet, anyway), the walking stick in the closet was a nice touch. Immediately after our arrival we had a sandwich and chips at Che Sara Sara, a nice little sandwich stand next to the indoor pool. Very good! That evening we sat around the fire pit with 30 new friends and watched as people made Smores over the hot coals. The next day we had the buffet breakfast in the Crystal Room ($18) and it was excellent! My Eggs Benedict were wonderful and they had a fruit and cheese platter that was incredible. Their pastries were not half bad either. Since our group was large we were seated in a private dining room with 3 waitstaff. Before leaving later in the afternoon we had lunch in the Frontier Tavern, which is housed in the oldest part of the complex. Once again, the food was excellent. We made arrangements to go on the historical tour of the complex which was very enlightening - the overall history of this place is overwhelming. You could spend hours just walking around, looking at static displays of historical documents while appreciating all of authentic period pictures adorning every wall in every room. The windows in the wall behind the tavern are original (200 years old) and are set into walls that are 3 feet thick. The golf course has been completely redone since the flood in 1985 and the renovation of the buildings included stripping every building down to the framework. I am not an expert, but the renovations allow you to go back in time to a different period in America. A period where there is an Olympic sized indoor pool, surrounded by marble tile and fed by spring waters from the Eternal Spring - rediscovered during the massive renovations (open 24 hours a day). A time when lawn bowling was in vogue and people actually just sat in chairs and relaxed, while taking in the view of the forest in front of the hotel. Not to forget - the Spa - which is one of the few in the country that uses spring waters. I am told that the spa is a great experience. We plan to go back again and spend two or three days just relaxing and taking it all in. We will definitely go for the Spa treatment. At that point, I am sure to be giving the Bedford Springs a 5 star review. read more

Not a luxury resort. I went this weekend with some girlfriends. After seeing the prices I was expecting a 5 star experience and it was far from that. When we arrived our room was not ready so we went to find some food. They did take our luggage but provided no map or other instructions on where to go or what to do while we waited. Our room was very far from the lobby, restaurants and pool and honestly felt like a maze trying to get back to our room. The hotel itself felt a bit shabby. Our hair dryer was caked in dust. The pool was nice and we got lucky with weather. Unfortunately we had to endure screaming children at the pool. I wish there was either a kids pool or an adults only pool. Again you're paying a lot of money to get splashed and hear kids scream. The food and drinks poolside were fine but a bit expensive for what you get. I did think the poolside service was nice/efficient. We each got a massage at the spa. The spa prices are insane. Was the massage nice? Yeah. Was it worth $250 plus tip. No. I probably wouldn't come back unless there was some deal going on or they made some much needed upgrades. It just wasn't worth the money. read more

We just spent a spectacular 4 nights at the Omni Bedford Springs for my husband's birthday and really hated to leave yesterday. The property is beautifully maintained and looks amazing in the snow. It was our second trip here but last time was mid-summer, so it was fun to see it all looking so different. I did several spa services and was impressed once against with the facilities and the staff. It was exciting to be able to do the full experience because last time we were here they had just reopened early in the pandemic and not all services were available. Cannot wait to go back - have already booked us for a week at Christmas! The red velvet cake the pastry chef made for my husband's birthday was TO DIE FOR. And a special shout out to PDX Joy for arranging the historical (and ghost) tour of the hotel. Eric was amazing! All of your staff made us feel so very welcome - from the valets when we arrived to the bellman who hauled our way-too-much luggage to our server Autumn in the Tavern and Britney from room service who indulged us when it was too cold to leave our posh and cozy room. Love the new coffee shop - can't believe they even have Nitro Brew! Also, big shout out to the reservations staff who set us up with a fantastic upgrade because we're Black members of Omni Select Guest program. Am super-happy so far with the new loyalty program. I really hope they partner with a credit card so we can start earning credit that way, too. The more nights we can spend, the better! read more

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Love, love, love this place. This is such a world-class resort. I will stay here at any opportunity;) The spa is second to none and the staff throughout is superb! read more

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