We have used Omni for many years and have never had a mix up of any sort which is quite common with other dry cleaners. Best of all, if I call in the morning needing a rush on something, they rush someone over to grab the dry cleaning back and get it back to us with lightning speed at no additional cost. This is the kind of customer service that I appreciate and keeps us loyal customers. Thank you for your hard work! read more

I'm pretty chill and forgiving when it comes to employees having a bad day but the lady at this dry cleaner was on another level. She doesn't usually assist customers, she works in the back and the manager guy who handles the cash register usually deals with taking your drop off. But I guess they were busy and she was the pinch hitter? She starts by visibly grimacing at my clothes (like, what?) and then muttering under her breath about something, shooting daggers at me. I have never interacted with this lady before, mind you. I asked her if everything was alright and she says, "No, it's not alright!". I tried showing her where the stain was she said, "It doesn't matter." Kept tsk tsking and sighing audibly. Creeped me out. I had been an on and off customer here for a bit. I could deal with the poor value and high prices given it was close to where I live, but I am never going back here again until they replace that lady, sorry. read more

This establishment shrunk my pants (from a matching suit, so I had to chase new matching ones) and after acknowledging they shrank, tried to convince me that they could not shrink that much from dry cleaning alone, after I picked them up from them last week. they even tried to only imply I washed them. STAY AWAY. They even refused to tell me how the garment was treated. read more

Been using Omni since 2021. They're consistent, steady and always do an incredible job on tough stains. I moved out of the neighborhood to NJ last year and I still bring them all my dry cleaning items read more

Should have trusted the bad reviews. Brought 2 jackets for simple re-stitching and one large stroller cover in for dry cleaning. The stitching was so poor so I could tell as soon as I picked it up - feathers popping out and threads loose. When I raised it to the guy at the register he instantly got defensive and said of course feathers will be sticking out if you poke a hole. Um.. hello isn't it part of the job to make sure those things are neatly tucked away? And the dry cleaned stroller cover smells awful, will need to take it in again somewhere else. Suffice it to say - we will not be returning read more

Such slow service. You drop off clothes on Monday morning and they take almost the full week to get back. I took 3 items 2 dress shirts and 1 dress pants first thing Monday morning and they don't give back till 5pm Thursday. If you need quick turn around time go somewhere else. read more

I had to go to a wake. I had nothing to wear so I had to get something new. Well, I am short and the item I needed hemmed arrived the day of the wake. Omni hemmed the legs quickly and I got to the service on time. They were quite nice and did a great job! I am forever grateful! read more

The reception cashier is very rude, treats customers without any manners! And the service quality is bad, I sent a dress for fixing, when I got it back home I found the hem got cut a very huge triangle corner, and the tailor sewed it back, so now it looks like a patch at the hem, and the overall fixing quality is very fragile. I definitely won't risk any of my outfit in the future to send them to this store!!!!! read more

I gave them a very expensive jean jacket, and a pair of shorts to clean. When i went in to pick up the items a couple of days AFTER they said it would be done, they could not find the items. The owner did not look for the items and instead asked other employees to look for something that they had no idea what they were doing. The owner continued to take other clients even though I was standing there waiting for my clothes. After at least 20 minutes, they finally find the items. No one ever apologized and the owner was yelling back at me. I will never go there again and I don't recommend anyone else going there. read more

Just tried them for the first time. Great service and great work! Good dry cleaning and fab job with our shirts. Really happy with the results! Will keep using Omni for sure! Friendly service too! read more

Great dry cleaner - super reliable. They picked up a bag of my clothes and noticed one of the pants had a rip - without any note or mention of it to them. They texted me right away prior to moving forward with the cleaning asking if I wanted the rip repaired and then the pants cleaned, or to skip it all together because the pants still had tags. This really ensured I could trust their attentiveness to detail and care for my clothing and the business my boyfriend and I give them. read more

Omni Dry Cleaners - Dry Cleaning Near Me - New York, New York

I spent over $50 this past Friday to have my laundry cleaned, and I swear to God, my duvet cover and bath towels came back smelling like a dogs ass. These peoole do not use any softner or detergent that smells good. I really think they washed my clothes, bath towels, an duvet cover in dirty swamp water, or better yet the hudson river. All of my laundry was 100% cleaner and smelled better when I sent my laundry to be cleaned and dried. I could not put my duvet cover back on my comforter because of the stinch from this laundry place. I have lost $50 with them, but they will suffer in the end, with more loss of business. I have used this place for ten years and after this experience never again! read more

I never thought I'd give a dry cleaners 5 stars, especially one in NY, based on all of my previous experiences in trying numerous places in the other neighborhoods I've lived in. So many other places seemed to treat the clothing so carelessly, things would come back to me wrinkled (after being pressed?), or faded, or with mysterious stains on them that I know were not there when I dropped the shirt off, etc. But not here! Omni is a reasonably-priced, high-quality dry cleaner that I finally feel like I can fully trust with my clothing. The clothes come back to me looking brand new, perfectly pressed, and always in a timely fashion. Without asking them to rush, they automatically have it available for you in like 2 days (even large orders). The best part, though, that really made me love this place: I had a major mishap with a red pen and my white shirt at work. After trying to clean it up myself that day, I ended up with half of my sleeve being bright pink. The outcome looked dismal. I explained the issue to the (very friendly) man that works there and he told me he'd do his best. Well, let me tell you, you would never know that half of this sleeve was covered in ink! The shirt looks great, no discoloration, nothing. And they didn't charge me any extra for the additional work they put in to get the stain out! All in all, a great dry cleaner. Fast, friendly, professional, clean, and affordable. Finally, I've found a good one! read more

Omni Dry Cleaners is not closed! They just moved across the street and a little bit north to 608 10th Avenue (I've notified Yelp, hopefully they change it soon). Omni's done my clothes fine, no complaints here. I'm still dry cleaners shopping though, so expect an update and/or rating bump once I've decided on my local cleaners. read more

Run of the mill, fungible NYC cleaners whom I patronized often until the weekend that the owners lost my suit jacket, providing me with another victim's in return. The 'replacement' was different enough from the original that it wasn't a case of poor eyesight. As such, two of their patrons got the wrong suit jacket. They then stubborbly refused to compensate me at all, denying any blame. Avoid, or at least only dry clean rags at this establishment. read more

Best dry cleaning in nyc for me so far. They were able to remove multiple stains from pants and shirts. Worth the price!

Friendly service. Efficient and quick turnaround and a great wash/fold service. I've honestly never had any complaints about Omni- with the exception of that it's not too inexpensive and that they have a $20 minimum on credit cards. But the rest makes up for it. read more

I have been using Omni for the last 4 years - I was originally blown away by them, and then in the last few months, they have been damaging a lot of my work clothes: hems completely fallen down, stitching loose everywhere, chipped buttons, stains on a white dress that weren't there before, and poor ironing on anything black (all my black dresses come back shiny). I'm starting to get sick of going back there to complain and not receiving any sort of apology. Will be looking for a new cleaner. read more

Best dry cleaners in the area. I have family members who live in that area that have been going for YEARS now. The workers are very friendly and the quality is probably the best in the area. I'm not sure why there's a few reviewers who gave them 1 stars but I find it very suspicious that these reviewers only have 1 review. Probably fake reviews from a competitor... I highly recommend this place. read more

When I lived in NY this was the only dry cleaner I ever used. They are AMAZING. I'm the type of person who of course gets stains on clothes that need to be dry cleaned and I hate when dry cleaners pretend to dry clean your clothes and give it back to you dirty. This place doesn't do that. If you have a stain (even if it's really bad), they'll get it out for no additional charge. Once, my fiance got some random stain on his dress shirt and bought it to the dry cleaners in his building. They of course ignored the stain and returned it back to him. I then bought the shirt to Omni and they were able to get the stain out! (And this stain had been on the shirt for quite a long time). They had to use extra chemicals but it came out in the end. I highly recommend this place. Their prices are also very reasonable. read more

I stayed at my friend's place for the past month, and I needed a temporary place to get my clothes dry cleaned. She recommended Omni cleaners and it did not disappoint. The service was great as was the quality. I got a grease stain on a brand new shirt, so I tried to take it out with the Tide pen myself, but it wasn't coming out. I took it to Omni Cleaners and they were able to get it out! I highly recommend this place if you are in the area, and need a dry cleaners. read more

Be careful: they recently keep giving us our shirts back with new stains on them. Looks like oil from one of their machines as it is always in the same spot of our shirts. And then they claim those stains were on there before we dropped them off. Ridiculous. Will go across the street from now to the cleaner in the Strand on 43/10 read more

They completely destroyed my dress. I dropped clothes off right before going out of town and came back to tons of stains and a hole in a very expensive dress. This was of course after they spent 15 minutes just trying to locate my items. I'm supposed to be going out of town and my clothes have been ruined. Completely unacceptable! And when I asked them to reimburse me for the dress I was given a written note and told I would need to come back in a week to get a check. A WEEK! To be reimbursed for property they destroyed. Do yourself a favor don't EVER go here!! read more

Fast, friendly and reliable. I've been using them for quite a while and I really enjoy the level of service. Very professional and if you prepay they will deliver to you when your clothes are done at little to no charge. (Can't beat that) read more

Omni Dry Cleaners - Dry Cleaning Near Me - New York, New York

They took care and held on to my suit that I forgot about for over a year...from before the pandemic. Fantastic service!

Worst experience I have ever had in any type of service for anything ever. I brought in a suit and the attendee told me I had a stain that they couldn't remove. I asked what stain because I didn't bring it with stain. They laughed and said "Ya ok." I told them please do not mock me or accuse me of anything. That is questioning integrity. They being to wrap it and then say and i quote. "You sure that is not your stain?" All with a laugh a smirk and intently trying to poke fun. I asked them stop mocking me and smiling at me. I raised my voice because I am a grown man and I do not need to be questioned about a stain on my dry cleaning. Told them..."Keep smiling big guy," I told them I would not be returning and to intentionally make fun of a person and accuse them of dishonesty in a SERVICE related industry is quite frankly amazing. First time customer as well. Way to go on retention! So as i am leaving big man behind the counter says and again I quote. "GO F**K Yourself." place should be shut down and I will now go out of my way to deter any customer from ever walking in. Nobody should be subjected to this. I would rate this zero stars, but yelp will not let me put zero so it is a reluctant 1 star. read more

I brought in a Blazer that I love after a rough night out with no hopes of it being brought back to life. However, the final result after picking it up from the cleaners was AMAZING! It's like I never wore it. I will come back! They nailed it. read more

Good for tailoring and dry cleaning but not a place for regular laundry work. I was a new laundry customer and asked them to pick my clothes from my building which they did and promised to (a) return it in 2 days and (b) automatically charge my card for the transaction. Seemed like a good deal except that today is the 4th day and I still havent received my clothes AND the guy on the phone told me that they have a minimum on the credit card charges. I have now been instructed to goto the shop, pay in advance and only then will they deliver my clothes. Right way to treat a first time customer? You decide. They just lost income from my side for the rest of the year. read more

My goto cleaners. Great, thorough work, warm, friendly service. Always reliable, efficient, responsive. They know their work. They do their best to turn around time from submission to delivery which is appreciated. They'll go the extra miles to explain difficult items, differences in fabrics, fair pricing, and the like. The tailor is very good as well. I love this place. read more

Very friendly, professional, consistent and affordable. What more could you ask for from your dry cleaner? Having lived in the neighborhood for five years and having tried other cleaners, I've had by far the best experience with Omni Cleaners. They can turn around almost anything same-day and the alterations guy in the back does a nice job too. The wash and fold service is excellent and my clothes come back nicely folded! Highly recommend. read more

Omni Dry Cleaners - Window display - Dry Cleaning Near Me - New York, New York

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Good group of people, they have very fast service as well . Have done everything from shirts to tailored pants . read more

I've been trying to find some place that is reasonably price, clean, tidy and trustworthy. I'm so picky about my dry cleaners and finding a good one in NY is difficult to find. Omni's satisfied exactly what I was looking for, topped with friendly service too! I think I have to look no further. read more

Boy does it hurt to write this review!! After 10 years as a loyal customer I recently had to stop dealing with Omni. As always, I brought in my custom made dress shirts to them. They literally destroyed 6 of them and at $250 a piece I was a little more than upset. They basically told me they weren't willing to anything to help correct the damage they did. After 10 years this almost blew my mind. So, beware, they smile in your face but when you have a problem they'll pretty much tell you to drop dead!! How Sad! read more

I am not writing this review about the dry cleaning at Omni cleaners I am writing it about the tailor they have working there. He is awesome. I finally feel as if I have met a tailor, outside of Saks or Barneys, who understands clothes and their construction and can make them fit your body perfectly. He took a tuxedo jacket I purchased at the Barneys Warehouse Sale that sold for $1200.00. I paid $99 for it and knew Omni would make it fit just it. They did and it does! He also took a french cuff shirt and made it into a traditional sleeve and you would not know the difference. He is great. Period. read more

I'm so sick of this goddamn place. I've did business with them over 8 years. They always lose socks. Have lost my adidas gym shorts before. And today my gym jogging pants the string is missing and I always make sure I tie a tight bow so it doesn't come out. Now they aren't any good bc they won't stay on me without tying the bow around the waist. They never take responsibility for loosing or damaging anything! I'm so sick of this. Unprofessional!!! But thy wanna up prices too for crap service. I'll go elsewhere I've spent way to much money on this establishment for not giving a damn. Replacing them would be correct. Update- they replaced the drawstring but wanted to charge me. The front desk guy had to call the manager and they said this time only is free bc they aren't responsible for what happens in the dryer. Thanks I guess. Still find them unprofessional. Lost my adidas gym shorts before or someone stole them and they didn't offer to replace. Be more responsible and professional if your taking care of people's clothing. It cost too much money to have things messed up or lost. read more

Disappointed customer. I've been coming here for a year. Cleaning is good. Pricing is a little high. But it was convenient for me, so I went. I even overlooked their ridiculous credit card minimum of $20. But today I severed ties after they wanted to charge me $50 to cut and put a simple stitch on two half panel curtains. I even told them nothing fancy because it's a temporary fix until new curtains arrive. No budge. So much for treating your good customers well!! I went down the street and paid half the price for a job well done. Omni needs to work on their customer service and be a little more friendly. read more

I have demanded, begged, and explained how I don't want my shirts folded backwards (an issue I've never had anywhere else in my entire life), and they keep assuring me it won't happen again, except it does. I get home and have to re-fold all my shirts. Not using them anymore. read more

Have been using their tailoring services for years. Highly recommend - they made a suit I recently purchased look twice as nice. Polite, patient, on time. read more

Used them for two years while I lived in the area. Good service, free delivery, and same day wash and fold (in by 9am) for $1/lb. I think they always add on an extra 2-5lbs to the final price, but I just rationalize that as tip read more

Very unprofessional and very unfriendly. The owner yelled at me for bringing too much clothes for wash and fold which is about 25bls. Never gonna go there again. read more