P.T at Arrow Springs with Shaun and Angie was the best! They were so helpful getting my shoulder…read moreback to normal after rotator cuff surgery. They are so kind, and knowledgeable. Also Jessica at the front desk was also very helpful. Thanks to all Lisa H

Don't come here if you want to wait forever. Been waiting for almost 4 hours for a CT scan to be…read moreread.

My father was rushed to the hospital recently and I had a horrible experience with nurse Jaime in…read morethe emergency room. Initially she seemed to have a positive attitude but started to get frustrated with the series of questions that I was asking her. She couldn't give me straight answers and told me that she was putting me on hold because I was clearly frustrated that as a nurse she acted as if she couldn't provide me with specific information. I spoke to the charge nurse who willingly helped me with all of the information that I was requesting.

The ER staff is awful. Rude doctors, rude nurses, biased and medical staff. Lazy, Horrible and…read morenasty ER.

Nice, clean hospital, with what appears to be the latest technology. The wait time wasn't long with…read morean appointment, and the staff were very friendly; although, I encountered at least four of them who were wearing WAYYYY too much perfume. (I would think there would be a policy against that, since sick people are pretty sensitive to that kind of thing). I was sneezing all the way to the exam room. The doctor was extremely hospitable, and looked into my eyes when speaking with me, instead of down at a computer or clipboard. He even told me of his personal health journey and familial experiences. I felt like a person he cared about, and not just patient number 846677. I plan to stick with this hospital for my primary care and specialized care for the foreseeable future.

Very nice Nurses and Doctors and techs Food is excellent…read more Nice clean hospital They care about us Will stay again if needed

I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

went to emergency room at 11:00 am and the room was packed and the wait time was totally…read moreunacceptable! Would not advise going to this hospital unless the ambulance brings you?

Do not go to this hospital! Went in on Thursday evening around 8 pm with extreme headache and…read moreconfusion. Diagnosed uti and dangerous BP. Sent home w/o medication so culture could "grow". Never received call back on findings. 2.5 days later, I'm double over with SEVERE BACK PAIN. Squaded out again with stroke level BP, and "20" pain level. Rude nurses, no compassion relieving pain. Received diagnosis of type of infection like it was no big deal, and by this time because of my history I was thinking infection included stones or traveled to kidneys. Then I was "out of it" mentally because it's normal to be outta your mind under those conditions and my age. Then they changed the "script" and turned a voluntary pain induced ER visit into a 72 hour hold! I was held hostage and not given my patient rights and ignored my caretakers opinions. Condescending awful group of so called professionals. And when I spoke up after the meds were finally given, I got another ride to a psychiatric hospital. Oh and they lost my clothes.

I just had my first experience at Atrium Medical. I needed to get a chest cat scan done…read more There was very little waiting and the technicians could not have been nicer nor more professional. I usually go to UC West Chester for all my testing. However, I maybe changing that after this positive experience.

After my brother became a patient and was diagnosed with cancer I called both the Social Worker…read moredepartment and the Patient Advocacy person. Neither gave me the courtesy of a return phone call. Need I say more?

Does hospital sucks their emergency room?Fees are outrageous, I went there.I spent about twenty…read moreminutes never even got a drink of water.And they charged me 600.00 dollars. Beware of going to the emergency room here.

The care I received at Highland District Hospital Hospital was good, but the billing system there…read morefor my care as a 100% Disabled Veteran was really poor. I have contacted them in person and over the phone concerning a Hospital bill they have improperly submitted to the VA. I am still getting bills for service the VA would pay for but Highland District Hospital doesn't know how to take care of the billing issue.

I came here last night - against my better judgment. I was…read morehaving extremely high blood pressure and a very high heart rate. I was taken seriously when I was triaged - my blood pressure was so high the machines couldn't read it. But I do think many of these nurses are idiots here. First, in the triage. The nurse went to put in the 'line' but put the tourniquet on my arm so tight that the pain was unbearable. She then left it there while she prepared the tubes and the other items. That skews all the results and is phlebotomy 101. I told her that it was too tight and the pain was excruciating. She apologized and removed it. She then put it on much lighter and did the blood draw. Obviously there was no need to put it on that tight the first time. Then when I was in the back a nurse gave me medication with a cup of ice cold water. She then said she was going to take my temperature. I asked, "Will it be accurate? I just drank cold water." "Yes, it's fine." she said dismissively. Then she tried to take my temperature orally twice and couldn't get an accurate reading. Duh!! I just drank ice cold water. Seriously, that was so stupid. She then went to get a head reader for temperature to take a reading. Then they left me lay for a few more hours and then sent me home. They called me in a script and told me to see my PCP. When I got home I looked over my paperwork and realize that the triage nurse just put in a random name for the doctor. I told her the name of the doctor and she must've just typed the first three letters of his last name and hit anything. She sent all my test results to a chiropractor in Harrison, Oh. that I have never met. As a result it's not listed in MyChart and I don't have access to any of the blood test results. I also don't know if anything significant is in them because they didn't tell me. So, now I'm left trying to find all my tests that were ran last night. Then today I get to the pharmacy to find out that they called in my medications. Then a minute later called and sent it in with a different amount of MG to take. The pharmacist had to consult with me out of caution because they didn't cancel the other medication - they just added the same one with a different amount to be taken. So dangerous!! Again, stupid. I can only conclude that the nurses who I dealt with last night are incompetent and an actual danger to patients. I wouldn't refer an enemy to this mess of a hospital.

Came into the ER for a sprained ankle. They gave me no medical treatment before placing a $2,100…read morebill in my lap. She was trying to get me to set up payments. All this before any treatment or pain meds. Then the nurse comes in next to let me know I can get a boot or crutches but the will cost "extra ". Don't waste your time or money coming here.

IF YOU LOVE YOYR LIFE OR YOUR LOVED ONES, GO SOMEWHERE ELSE…read more To be honest, i left a review on google but the opportunity to ALERT people on the hospital here I will never miss. This doctor refused to treat my child, claimed I was being dramatic. Told me to give my kid a popsicle. Then threatened to call security when I asked for tests to be run. Just for me to take my child elsewhere one hour later and have an ambulance transport my baby whose oxygen levels dropped to 74 and continued dropping and he had 104 fever. He was diagnosed with pneumonia, RSV and bronchitis. A 3 year old. And now the hospital will not provide me paperwork or update his chart so I can report that doctor. CASES LIKE THESE KILL PEOPLE.

Highly recommend this hospital as it is The Best care in the area by far! I cannot say enough good…read morethings about my care at Kettering Middletown!! Every single time any of my family has went there over the past years, it has been a wonderful experience with everyone! Their care is over the top with quick test results, etc., and they are super thorough! Don't pay any attention at all to the 1 star folks, it is not true!!

Went to Family Practice...Had an appointment....minimal wait. The needed X-Ray was not a long wait…read more My husband sees a man here who is a nurse practitioner who is excellent. John is not easy to deal with and is stubborn as a mule. He has received a referral to a pulmonologist, who is great. no complaints with the service....

Can't thank Dr. Griese not sure how his last name is spelled and nurses Katie enough for the care…read moreand helpful treatment I got there today.