Damaged wheel when changing front tire and refuse to repair or replace. Don't get any service done…read morehere.

I had my 2021 Chief Vintage serviced here, and from the very beginning, the entire staff was…read moreprofessional, respectful, and knowledgeable about their products. Steve is a motorhead and cares about my motorcycle almost as much. The front-end personnel were helpful and patient, willing to take the time to offer a reasoned explanation, and, to make it better, the driver who delivered my sweetheart to me (Eddie) was a teacher, far beyond his duties. I am glad that this shop has him there. Johnny K's Elyria is where my motorcycle will go for service; the technician who worked on my girl took care of her. Thank you, Johnny K's.

In the 20 + yrs I've been doing business with them , they have always been…read morewilling to work with me . From a 1981 Honda CB900c , to a 2001 Yamaha 1100 custom they have helped me keep these bikes on the road and safe to drive. A shop I've always felt comfortable with .

Always communicates throughout the process, honest, fair, takes pride in their work. Genuine, looks…read moreout for customers and makes great suggestions. 10/10. Will continue to utilize the shop for current and future bikes.

JC's is my go to bike mechanic. We've had him work on a few things. Awesome person and skilled at…read morewhat he does.

Terrible!!! Stripped a head bolt and Helicoil it!! Kept taking bike back because of noise in motor…read morebut was told nothing wrong. i ended up pulling motor due to faulty work done on motor.. Oil pump was not aligned proper so tore into cam plate.. Metal shavings trashed motor over time. Beware!!!!!

Went there for a part I needed, guy was very helpful and pulled the part I needed and gave me a…read moregreat deal!. will be going back there!

From the owner: Quality used & new auto & truck parts with warranty over 1200 cars and millions of parts FOR SALE…read more.We can also use nationwide parts locator for that hard to find part. We also have auction buyer SERVICE for the car or truck you are looking to rebuild .Along with new aftermarket sheet metal a competitive prices just call

Let this serve as a major red flag to anyone considering entrusting their vehicle to ClevelandMoto…read more Based on his rhetoric and professed expertise on all things Piaggio and Moto Guzzi as relayed to me during our initial conversation, I anticipated a knowledgeable and thorough evaluation and repair of my new, under warranty Piaggio Beverly 400 from Phil Waters. At 350 miles my oil warning light came on. I did NOT purchase the scooter from ClevelandMoto but, as the closest authorized Piaggio service facility, I took it there for repair where I was assured by Waters that he'd resolve the issue. Over the next month, after multiple phone calls and an additional personal visit to his dealership at 2 weeks after drop-off, I was told that his request for parts from Piaggio was denied and that I should contact Piaggio personally to motivate their regional service managers as he could not execute the repair - allegedly a full wiring harness replacement - without their involvement. I contacted Piaggio Corporate and they responded and intervened almost immediately. They communicated with me and ClevelandMoto in a timely and professional manner via both phone and email. However, at day 28 with my scooter still in his shop, I was notified by Waters/ClevelandMoto that the repair had not and would not be executed due to man-hours required for the repair and parts availability. At that point, after 30 days of down time and with no repair, I was advised by Piaggio Corporate that dedicated national technical support along with guaranteed parts acquisition were made available to ClevelandMoto, and, as their dealer showed a continued reluctance to initiate a repair, I was directed by Piaggio to have the scooter transported at their expense to a different Piaggio dealer. On the day of pick-up I requested a work order and was told one wasn't available. I was also advised by Waters to pursue a Lemon Law action against Piaggio. The scooter was transported to Pony Powersports, Columbus, Ohio, and an electrical fault with the oil sensor was located and repaired. Total warranty time charged to Piaggio - 2 hours. Kudos to both Piaggio and Pony Powersports. They did in 2 hours what ClevelandMoto and Phil Waters couldn't or wouldn't do in 30 days.

I absolutely love Cleveland Moto! Phil is absolutely wonderful and incredibly knowledgeable and…read morehelpful in finding the right scooter. We ended up purchasing a Vespa and I am so happy we did. The purchasing process was easy and straightforward, and since the scooter I wanted was in the store it only took a couple days to get everything done and take her home! I would recommend anyone looking for a scooter to come here, and the people here are awesome and make the experience really fun.