After dealing with multiple companies to get decals and parts including Partzilla and Honda both of…read morewho's employees couldn't execute the task for me I called this company. Not only did they get for me but is there in days not weeks. Excellent communication. Excellent customer service and overall a great experience.

Terrible service! Shady stuff going on here. Tried to charge dealership fees for a motorcycle not…read moreowned by the dealership

In the 20 + yrs I've been doing business with them , they have always been…read morewilling to work with me . From a 1981 Honda CB900c , to a 2001 Yamaha 1100 custom they have helped me keep these bikes on the road and safe to drive. A shop I've always felt comfortable with .

Always communicates throughout the process, honest, fair, takes pride in their work. Genuine, looks…read moreout for customers and makes great suggestions. 10/10. Will continue to utilize the shop for current and future bikes.

This shop has been fixing my car for many years! Good work and always straight prices. No bs!…read more I believe the business is closed though. The phone number has been changed to an unknown number. I wish we would have been informed of this decision. They are missed

Best mechanics in westpark! Honest fair on price!…read moreWent in for minor breaks adjustment kept to their word..,no upselling.... Same with oil change and no upsell just honest about tire tread.... Car was complete when they said it would be...Patrick Mangan

Found Mike on eBay while looking for some parts for my boat…read more Wife and I stopped by his place on a road trip and picked up more parts then expected. Surprisingly large and organized salvage operation, several very large pole sheds. Great experience, Mike was easy going, took very good care of us, both service and price wise.

I've made two purchases from these folks. Both times, had great experience. They had exactly what…read moreI needed, and the parts were as described. I'd recommend these people anytime. In fact, I'm planning on contacting them for a Boulevard 50 windshield.

Let this serve as a major red flag to anyone considering entrusting their vehicle to ClevelandMoto…read more Based on his rhetoric and professed expertise on all things Piaggio and Moto Guzzi as relayed to me during our initial conversation, I anticipated a knowledgeable and thorough evaluation and repair of my new, under warranty Piaggio Beverly 400 from Phil Waters. At 350 miles my oil warning light came on. I did NOT purchase the scooter from ClevelandMoto but, as the closest authorized Piaggio service facility, I took it there for repair where I was assured by Waters that he'd resolve the issue. Over the next month, after multiple phone calls and an additional personal visit to his dealership at 2 weeks after drop-off, I was told that his request for parts from Piaggio was denied and that I should contact Piaggio personally to motivate their regional service managers as he could not execute the repair - allegedly a full wiring harness replacement - without their involvement. I contacted Piaggio Corporate and they responded and intervened almost immediately. They communicated with me and ClevelandMoto in a timely and professional manner via both phone and email. However, at day 28 with my scooter still in his shop, I was notified by Waters/ClevelandMoto that the repair had not and would not be executed due to man-hours required for the repair and parts availability. At that point, after 30 days of down time and with no repair, I was advised by Piaggio Corporate that dedicated national technical support along with guaranteed parts acquisition were made available to ClevelandMoto, and, as their dealer showed a continued reluctance to initiate a repair, I was directed by Piaggio to have the scooter transported at their expense to a different Piaggio dealer. On the day of pick-up I requested a work order and was told one wasn't available. I was also advised by Waters to pursue a Lemon Law action against Piaggio. The scooter was transported to Pony Powersports, Columbus, Ohio, and an electrical fault with the oil sensor was located and repaired. Total warranty time charged to Piaggio - 2 hours. Kudos to both Piaggio and Pony Powersports. They did in 2 hours what ClevelandMoto and Phil Waters couldn't or wouldn't do in 30 days.

I absolutely love Cleveland Moto! Phil is absolutely wonderful and incredibly knowledgeable and…read morehelpful in finding the right scooter. We ended up purchasing a Vespa and I am so happy we did. The purchasing process was easy and straightforward, and since the scooter I wanted was in the store it only took a couple days to get everything done and take her home! I would recommend anyone looking for a scooter to come here, and the people here are awesome and make the experience really fun.

Highly recommend! Great way to explore PR and the owners were very informative and made sure I felt…read morecomfortable with everything before I took it on my own. SO MUCH FUN! PR

The team here at K&D Powersports are fantastic to work with. They responded pretty quickly, fair…read morepricing, and very easy to work with. You can see from their shop that they are quite busy, and after seeing their customer service I can understand why. Ample space in their parking lot to pull in with a 16' trailer and no issues maneuvering around.