On Time Moving was amazing. My wife and I had purchased a piano at Auction and had a very tight last-minute timeframe. Needless to say we were a little stressed about it. We were referred to On Time Movers by two friends and we couldn't be happier that we were. We called Frank and he was super friendly and so accommodating. His price was more than fair and his service was terrific. These are the professionals that you need if you are considering moving your piano. No stress and no hassle. I will take that every day. Thank you Frank! read more

If I could give 10 stars I would! I called Frank one day before I needed a grand piano moved and he made it happen! His team was not only on-time, but they were early, and they handled the move safely and effectively. They put together the components of the piano in about 10 minutes and were on their way. Couldn't have been a better experience, and I will definitely use them again! read more

On Time Moving Services has great Customer Service and friendly movers that made me feel like they really cared about our home and items being wrapped, packed and stored. read more

I have moved three times in the past 8 years and each time ON Time Movers has moved us and they have been truly great! I also moved two office locations over the years, and they did those jobs as well. They are incredibly hard working and take such great care of all my things. They wrapped a lot of the furniture and even took all the beds apart and reassembled them. Each time I have moved, has unfortunately been in the middle of summer and it is so very hot out, but they work tirelessly to get it done. I highly recommend this company and quite frankly, would not use anyone else! Frank and his team are literally alwasy ON TIME and get the job done very quickly but carefully. read more

On Time Moving Services is probably one of the most professional and reliable companies I have ever dealt with. Their movers were careful, courteous, and absolutely knew what they were doing. I needed to put my furniture into storage (including a Steinway Grand Piano) for about 18 months near Palm Springs while I was waiting for my new condominium in San Diego to finish being built. Everything with On Time Moving Services went just perfectly and, yesterday, they delivered my furniture in precisely the same condition as they originally picked it up. I couldn't be any happier and this company has my most enthusiastic endorsement. They were a pleasure to work with. Luis and Alex were terrific delivering my furniture. read more

Perfect the best moving company in the Coachella Valley. 100% recommended. The owner and staff are very friendly.

We used On Time Moving to pack and move our home from Palm Springs to Rancho Mirage - Frank assured me we would take care of our furnishings and stuff with great care. He did! Having a great company follow through on the appointments, pack our stuff and deliver it with no damage was amazing - Final Pricing came in below the estimate! Can't ask for any better. read more

DO NOT TRUST!!! This company is an absolute scam and I have started proceedings with BBB. Brett the original rep quoted our move at $2700 we ended up paying 5k even though we had fewer items than originally quoted. Brett said 5-7 business days for delivery so we planned our move accordingly. We got it 2 weeks later the boxes were smashed, things were broken like a couch, how do you break a couch? we are missing a box which had antiques and memories from our time in Egypt, I lost my job because I sent my work equipment with them and didn't receive it in the quoted time. Avoid them at all costs!!! all they said was they're a broker and to take it up with the actual movers, they have no accountability or decency. read more

Professional, reliable, careful and efficient. From household to pianos to art and anything else, just the company to hire. Would recommend to everyone. read more

It is a much researched and documented fact that moving is one of THE most stressful things a person can do. Until now, all past moves I've done it in my life have been terrible events. Well, On Time Moving Services (OTMS) changed that opinion for me. In fact, they demonstrated it the first time I used them for a move in Palm Springs, then a second and third time. With each, I have to give them an "Outstanding" rating. I'm going to give you the key facts in a nutshell, but the details that follow are there to give you a word-picture as to why I feel so positively about OTMS. Here's the nutshell. I interviewed four moving companies to make the decision and chose OTMS because they were: 1) recommended by a friend who'd used them; 2) provided a professional and thorough bid, and Frank (who came to inspect the job( inspired confidence and trust; 3) were not the least expensive nor the highest, but was quite a bit less than the highest; 4) offered a wide range of moving services; 5) checked in with me during the months I had my furniture in storage; 6) kept me informed about what would be happening and when; 7) were on time with and met every single commitment; 8) executed three moves flawlessly; 9) made me feel like a valued customer; and 10) were incredibly kind and helpful throughout the entire process. This is the longer story: For my first within-Palm-Springs move several months ago, I moved from one condo into a newly renovated one. OTMS moved me from my old condo into the rental I was using. They also moved some of my things to a temporary storage locker, some of my things to a friend's house, and most of my furniture and boxes went into storage pods for the months it would take to renovate. I was doing all the pre-move packing myself. By the time the moving day came, I was completely exhausted from the physical and emotional activity and lack of sleep. There were still things left undone and I was also stressed about that. The moving team could not have been any kinder and more thoughtful. They absolutely bent over backward to help me pull last-minute things together. And they were so careful with every piece of furniture and box that they took out. I didn't have a moment's worry. They worked so well together as a team and made a very challenging job look effortless. But the proof of a successful move is really on the other end, right? Did anything get damaged while moved, kept in storage, and moved again? I just finished moving into the new condo. Same story: things had to be taken from three places, my rental, my friend's house, and the pods where my stuff had been for five months. And the same story with the team and the move itself. The team was incredibly professional and efficient, worked together as if they were dancers, made me feel calm and worry-free, and finished so quickly it seemed. The new house is smaller and the halls have some tight curves. Not a mark anywhere. As I've been unpacking and putting things away, I haven't found the slightest bit of damage to anything. I thought I would remember the names of the men who were on the team (most of whom did the first move), and in fact, I even hurriedly wrote them down to ensure I'd have them when I wrote my review. Unfortunately, I lost that piece of paper. So my apologies to the team. They deserve recognition for their excellent work and professionalism, and for being such kind people. The third "move" was a small thing. But it goes to the kind of company OTMS is when I tell you that this, too, was an excellent and pleasant experience. I called Frank (who I believe might own the company) because I can't use a couple of pieces of furniture in my new condo and my friend was taking them. They had to go to her house. It was such a small job, I wasn't sure I should ask OTMS to do it. Frank came over after he'd finished a full day of work, moved the heavy, bulky pieces of furniture by himself, and then told me "no charge". (Of course, I wouldn't hear of that.) I highly recommend OTMS. read more

Thanks Carlos and Williy. Came to our rescue in moving our dining table and chairs to our daughter's house today. Excellent service and on time. Would use them again. Ken read more

I used on time moving to help me move furniture and a grand piano during a remodel. Louis and Willy came to my home on time with all the equipment and tools required. These guys were excellent!! They took great care, are very professional, and the company is very reasonable. I will defined use these guys again. I won't look anywhere else. Give these guys your business. A happy mover!! read more

I was highly recommended by my friend and I am so glad that I used them. I had to change my move date 4X and Frank was so accomodating. The movers were super nice and hard working. Nothing was broken or damaged. They ask me where things went and made recommendations. read more

Edward and Renaldo offered exceptional service today for a move at Pacific Gate. Not only was the home owner impressed, but the HOA was too! Friendly service, great time management, all smiles and good conversation! They are welcome to work with us anytime! read more

I had Frank from on time moving deliver a piano for me and they did a fantastic job! Great service and communication.

Frank came on time and gave us a great bid. His guys (Reynaldo & Willy) showed up as scheduled and did an incredible job. Very knowledgeable and friendly. They both took pride in their job. Our delivery arrived in Las Vegas on time. They did an incredible job unloading our belongings. I would hire this company again. Very happy with the service they provided. It made moving so easy. Thank you! read more

Worst moving company ever. Called for estimate and requested someone walk the retail store (small mom and pop pet store) prior to quote. Estimator walked store and confirmed they could move the retail aquariums and insured us that if there was any issue they were fully insured. Read us a quote and left, about 15 minutes later he called to apologized for not leaving the quote and promised to email it to us with a witness there. A week later my wife called the office asking for the quote, after 3 calls the office said storms were messing up their email but gave her a verbal quote. We went ahead and scheduled. 2/3 rds the way thru loading we were informed they were going to run out of room and would need to add another day or go get a 2nd truck which raised the quote even though there was room in the truck if packed right. But in wanting to finish we okayed. They crew unloaded and while unloading the last retail aquarium dropped it inside their truck and shatter the acrylic. They apologized and admitted they had it tilted on the dollies but that it was insured. They again left us no paperwork. We called the next day and were emailed a form showing the insurance is by weight not value so they offered us $700.00 to replace a $8,950.00 retail aquarium system. Even after we sent them the pics, forms and paperwork from the manufacturer. Example, they drop your $2,000 80" TV that weighs 100 lbs you will get a check for $120.00. If you value your belongs please use someone else as we learned the hard way. We even offered to split the cost of the replacement tank with them as it was 5 years old and were told all they will give us is $700.00. Then Friday they have the nerve to email us wanting to offer us less by removing the weight of the base and stump that were attached to the tank and just pay us for the weight of the shattered piece so they can offer us less money. Didn't even have the decency to refund us the cost of the botched move. Worst professional movers in the south, walk away and call someone else or prepare to replace your valuables yourself. read more

Terrible service. They were a day late on pickup and two days late on delivery. The driver seemed frustrated that they had to reload and unload onto a U-Haul truck because they couldn't make a corner and just unloaded everything in a mess even after charging us an additional $900 (the driver told a relative that was at the building site "if they can afford to build this house, they can afford to pay us more"). The driver communicated only via text after all of this and never let us know when they finished unloading. Very unprofessional! read more

I highly recommend On Time Moving Services. From beginning to end they were nothing but professional. I loved that they were on time, quick and organized. My whole experience with them was great. read more

I was going to hire this company to move my home, but before the move i purchased a table had them deliver it when table arrived at my home a leg was damaged i called Frank and he immediately denied the damage before even looking at the leg. Good customer service and a reputable company would of just spent $50.00 to save a $1500.00 move. read more

I used On Time Moving on 11/26/2016. The arrived at exactly 8 am, just like they said they would. Excellent equipment, lots of blankets, cello wrap etc. The killer thing is they came in 20% UNDER their estimate. I about fainted. No nonsense here. read more

We are absolutely pleased with the professionalism of On Time Moving. Beginning with my initial call with Frank, the owner to my amazing movers, Reynaldo and Emilio showing up 'on time', the entire experience from beginning to end was exceptional. Our Yamaha baby grand piano was carefully wrapped and was put into storage at the On Time Moving location for one month. Our home goods were moved into a 10' x 15' storage unit at Life Storage in Palm Desert (who are also terrific!). Reynaldo, the lead mover is friendly, has a nice sense of humor and is extremely skilled. He was amazing with fitting all of our items like puzzle pieces into the storage unit. I have already recommended On Time Moving to several people and will continue to do so. Thank you again for a job well done! read more

Scheduled for an estimate at 9 AM today and they never showed up, never called. Horrible way to run a business.

This guy (Frank at On Time Moving) was referred by So Cal Pianos in Palm Desert. He answered my call on the second ring, I gave him my specs (a piano), he gave me a price and when I said thanks let me get another quote (as he was the first mover I called) and I'd get back with him right away. Before I could say more, this chump hung up on me! I couldn't believe it. Just because I said I wanted to grab a second quote he blew me out of the water. What kind of business person is this? I immediately called him back - he did not answer the phone. I called two more times (within ten minutes) and ended up leaving a voice mail. He never returned my call. I told So Cal about his very poor customer service and I'm pleased I can do the same here on YELP. Look elsewhere as professionalism and courtesy is pretty important and this guy, Frank at On Time Moving, lacks both. read more

I've used On Time Moving Services at least 4 times over the past 8 years. They've always done a great job and moved all my stuff, including my Piano, without issue. AND they were always on time! All the guys have always been very professional and they even helped me wrap and pack all my stuff on one occasion when I wasn't completely finished when they showed up. I've referred them out to others and will use them again in the future I'm sure. read more

I interviewed 3 moving companies. Frank, from On Time Moving Services, was the only person who arrived on time and gave me a folder containing his insurance coverage, the brochure required for moving household goods, and a very competitive bid. Frank said the movers would be at my home at 7am, and that's when the trucks were in front of my house.From the moment On Time Movers arrived, the men demonstated that they were a well coordinated team, headed by Reynaldo, who, like the other men, were professional, friendly and very polite. Throughout the move, I was amazed at how hard they worked in 114 degrees heat with high humidity. These men clearly knew how to move a house full of furniture! Arriving at my new home, the men continued to demonstate their amazing work ethic. They covered door frames when the fit was tight, asked where I wanted items placed, had me look to ensure the wardrobe boxes were empty, and even had me look in the trucks to verify all furniture and boxes had been delivered. I was stunned when the actual moving cost came in UNDER the original estimate. I would use this company again in a heart-beat. read more

The most amazing moving experience EVER!! I have moved over 25 times and this company is the best I have ever used. They are extremely professional and courteous. Starting at the top with Frank the owner who considered every little detail and was very accommodating. His employees were hard working conscientious and had a great attitude even though they were working in unbearable heat. We had an extensive art and artifact collection that had to be handled with extreme caution. Everything was perfectly attended to and carefully wrapped. And moved without incident. There was a delay in our new house being available and Frank accommodated our trucks of furniture in an air conditioned warehouse until the home was ready.Even though we most certainly created a problem for his company he was gracious and generous and made us feel as if this all ok. His team Reynaldo,Roberto, and Luis were the best!! In the new home they moved multiple pieces of furniture back and forth until we were happy. You can't go wrong with this company they are awesome!!!! read more

Over the past eight years, I have had to make several moves, both big and small, in the desert. For me, moving is stressful as much as it is personal. Time and time again, Hilmar and his crew have been there for me and my family every step of the way. As owner of this incredible company, Hilmar is not only a hard working and dedicated entrepreneur but is a consummate professional. He leads a team of men who are nit just incredibly hard working, competent and meet the gold standard but are good people with a strong work ethic and family values. Most importantly, they take pride in what they do and are as loyal to owner Hilmar as Hilmar and his movers have been to me. This is not a one-stop moving company with transient workers, who come and go...this is a solid and enterprising family unit. Hilmar's men, among them, Reynaldo, Emilio and Luis are long time employees who make up a respectful and gentlemanly team who work incredibly fast, pack and move items with such care and attention to detail, as if they were their own personal belongings. They make stressful moves relaxing, and I am never made to feel pressured. Further, I have never had a missing item nor damage to any one of my pieces in my entire history of working with On Time. Our grand piano has also been moved on countless occasions. I am very picky. Beyond unparalleled wrapping and packing, the boys exercise incredible patience with positioning the piano until I deem it is just right and I am happy. I have also used Hilmar for countless smaller jobs. I often purchase collectible, vintage furniture and on a couple of occasions have agreed to have items to be delivered to me through on-site, in-store delivery men. Never again! The damage incurred to new and valuable vintage items reminded me most movers simply don't care about your treasure, it's just a one off job for them. From now on, I only entrust Hilmar and his crew with even smaller pickups and I'm willing to pay for it to protect my unique purchases. It's worth mentioning, when it comes to my multiple storage locker moves, I promise you Hilmar's crew has stacked, pulled out, shifted and reorganized my overwhelming amount of storage in various units at least five times. They are masters of organization and logistics even entailing long hours of work, sometimes right in the middle of hectic, multi-location moves. Bar none, On Time is the best and ONLY company for your local and out of town moves. Above all, this is a family run business that has evolved and grown to become one of the leading moving companies in the desert. For a reason! Hilmar and his devoted team live to move and move to live and do everything with honor and integrity. read more

i have used them 3 times prior to this last move .there were some problems this time i found 1 of the men in my refrigerator when it was not supposed to be moved also found a brand new power tool on the truck that was buried in my garage and was not supposed to be moved also my wife is missing about $45000 worth of jewelry called police nothing they can do nothing beware !!! read more

i am renovating a house and had to put the whole thing in storage. I called a couple of services, and found these guys to not only be the most affordable, but also they have been early or on time for both appointments and moving. they hustled, and they were very careful (a lot of movers muscle the job, but bump into walls, ding furniture), but not these guys. they were really good. Brian the manager is so easy to work with, a good man, and Mike and Miguel were super to spend the day with. (note -- pay cash or check, credit cards get an up charge). they even came in under their estimate. read more

We were looking for someone to move a 48" upright piano. The move itself was really easy - no step and no tight turn. The problem was the distance of moving from Palm Desert to Palos Verdes. Called a few places and was quoted for prices between $470 to $650. We then came across On Time Moving Services and their price was significantly less than the other moving companies/piano movers. However, I was really skeptical because of the one bad review. I mentioned it to the owner Frank to make sure he would not charge me anything more than what he quoted me for and I think he got pretty offended and upset with me. I decided to go with them regardless of the bad review since there was also one good review. The move turned out to be very smooth. They were one time for both appointments. They kept the piano for about 10 days because they only come out to the LA area once a week or every other week. It was not an issue for me since I wasn't in a rush to get the piano. They gave us a window of one to two hours, but called 30 mins before they arrive so we didn't have to wait around at home. I would totally recommend this company. read more

On Time Moving charged me an hourly rate and a flat fee at the same time for moving our baby grand piano. They also charged a driving fee of an additional hour to pickup and drop off the truck. None of these items were included in our original quote for moving and added an additional $300. I strongly DO NOT recommend this company. read more

these guys came out gave me a quote ,they were the lowest and it is a set price with no games at the end,they quoted me a truck and two guys ,but then about a hour later frank showed up with another guy so we had four guys loading it was the best moguve we have made,i had another company quote me a price and took a deposit then called and said if i still wanted to move on that day it would be another $500.00 so when frank gave me his quote he did not even ask for a deposit, we these guys are the real deal read more