Went for running shoes and the service exceeded expectations. The employee, Eric, was very knowledgeable and extremely helpful/patient. Would 100% recommend. read more

We had one of the best experiences here. This shop isn't just for runners -- it's also a place where people who spend long hours on their feet (like nurses, healthcare workers, and other professionals) can get real help finding the right shoes and support. A huge thank you to Eric and Matt for taking the time to help our family. Eric was incredibly helpful with my son, who recently started track and field and is learning shot put and discus. He gave him great advice not only on the right beginner equipment, but also shared helpful tips on building endurance for running long distances. It was great seeing someone take the time to encourage a young athlete who is just getting started. At the same time, Matt was helping both my wife and my son and really dialed in what shoes would work best for them. My wife has been a nurse for many years, spending long hours on her feet, and Matt's experience with customers who work in similar fields really showed. He helped narrow down the right shoe and support options based on real feedback from people who rely on these shoes every day. What impressed us most was how knowledgeable and patient everyone was. They really listened to our concerns about foot pain, sizing, and proper support, and helped us explore options like custom insoles and the right shoe fit. They also carry track and field supplies, which made it easy for us to pick up the right shot put and discus for my son as he begins his journey in the sport. Another thing we appreciated is that they offer discounts for local school track and field athletes as well as professionals like nurses and others who spend long hours on their feet, which shows they truly care about supporting their community. The store itself is also really cool inside -- welcoming, well organized, and clearly built around helping athletes and everyday professionals alike. Highly recommend this place if you're a runner, athlete, healthcare worker, or anyone who spends long hours on their feet and wants expert guidance. We'll definitely be back. read more

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I can't say enough good about this shoe store. I was a years-long loyal VIP member of a much larger running shoe store (a chain) and had become incredibly unhappy with their inconsistent analysis of my foot/gait, the staff's disinterest in getting my shoes right, and inability to actually get me a shoe that was exactly what I needed. I discontinued my membership after months of trying all the wrong shoes they suggested for me and feeling frustrated that they were unable to get me the shoe I was asking for. I went to On Track and in my first visit there, had a better understanding of my foot, the different models of the particular shoe I was after, a very in-depth discussion about the differences in the models, and they ordered the EXACT shoe we agreed on, which was the one I had been trying to get for almost 9 months. Matt, the manager, was incredible. Very knowledgeable, friendly, outgoing and personable - he was invested in me and my needs from the start to the finish. After the shoe arrived to the store, I went in for a final fitting and had to bring my 3 and 4 year olds with me. He made space for them to play and explore some of their merchandise without even a hesitation while he and I focused on my shoes. I had my shoes within a week of my first visit, and they are perfect. PLEASE visit this store and experience their top notch knowledge and customer service!!! read more

This is the ONLY PLACE TO BUY ATHLETIC SHOES in my opinion . The service was 10 Star , as well as the selection and knowledge of the Staff. Eric is a GEM . His expertise is unmatched . Also a shout out to Matt who is equally as wonderful . Best place around !!! I can honestly say my feet are 95 Percent better when I walked out . read more

My friend and I went to get more insight into what shoes we should be getting. Eric helped us get our feet scanned and provided us with detailed explanations on what shoes would work best for us individually and was incredibly patient and kind. Will definitely be coming back! Thanks for assisting us Eric! :) read more

This young gentlemen who was working today Saturday, by himself, was so busy but amazing at juggling personalized customer service. His knowledge of the products was evident and his politeness astonishing!! Loved the new running shoes my hubby and I got as well as custom inserts. Buying local was awesome!!!! read more

I was expecting more reviews this awesome place is too hidden The owner and staff here are so helpful and friendly. They will scan your foot shape for FREE.... They do their own same day 15 min Custom insert, and will put the insert in for you. It's luxurious coming here. I wanna get more inserts for my shoes and they also have recovery slides:) read more

I have been walking in complete pain for the last 6 months at minimum! With a recovering fractured heel and being on my feet for on average 16 hours a day. My feet have been tired and in pain, I thought that there was so truly no shoe out there to solve my pain! Eric at On Track Running was amazing to work with! Not only did he go above and beyond my expectations when it came to get to getting into a new pair of shoes he spent over an hour scanning my feet, listening to my needs + wants, what my typical struggles are with comfort. He even helped me find the perfect compression socks! Walking out of the store I was completely pain free! Something I haven't been able to say in MONTHS! I am thrilled in my choice to go into On Track Running and the price I paid for the comfort was amazing too! I ended up getting New Balance Fresh Foam 1080x14's, Custom fit insoles and 2 pairs of socks. I highly recommend On Track Running and Eric who was phenomenal to work with! read more

Highly recommended!!! Eric helped me find the perfect shoes and insoles for my feet! Super knowledgeable and helpful. Great selection of shoes to try and find the perfect fit! Super happy with my purchase! read more

It's great to have a high quality shoe store in Simi! Matt and Christian at On Track are professional, knowledgeable and a joy to work with. They will make sure you get fitted to the right shoe for what you do. My wife and I have bought a few pairs of shoes there now and it's always been an excellent experience. Beyond shoes, they also have plenty of interesting track gear and while I don't throw a discus myself it was cool to see them for sale. Interestingly enough they also have a few cool t-shirts and when I commented on what a perfect t-shirt it would be for a friend of mine, except they didn't have his specific sport showing, within days they had custom crafted one for me! Happy to highly recommend On Track and their great service! read more

On Track Running - This is the custom t-shirt they put together for me. Many other sports to choose from! Along with great shoes too of course! - Shoe Stores Near Me - Simi Valley, California

Came here it is way in the boons of simi valley . This is a diamond in the rough. This place is so awesome for shoes and track supplies. It's very clean, the staff is so helpful. They take up to 30 mins with you. Get out about 4 pairs of shoes, they explained what they were, how they are designed. Had me try them on, I loved the services and also they gave me 10 percent discount for being the the medical field. The shoes were 144 dollars which was not bad at all. I can't, brag about this place enough, I am definitely coming here again for my shoes . I believe Matt and Greg helped me read more

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A absolutely cannot say enough of the service and selection of tennis shoes they have here! Amazing people. Eric took care of me and made sure I got the right fit and shoe for my foot! And people we all have different feet. He was very knowledgeable on all aspects. Eric helped me find the right shoe based on my feet and running style. He made sure I felt good about the fit before I left. They have a great inventory of many brands which I appreciated! Highly recommend. I'll definitely be back for all my tennis shoes needs! Thanks again!! read more

Great experience. I live five minutes down the street from roadrunner sports in Newbury Park and I choose to drive to Simi for my running gear. The staff was excellent and very helpful when I needed to be fitted for a running shoe. The quality of customer service far surpasses any athletic store I have shopped at. Roadrunner sports are just salesmen and don't care too much about your needs in my opinion. Make the drive it's worth it. read more

Fantastic customer service. Eric helped me and my girlfriend both get fitted for new running shoes and was very informative. Tons of options. read more

This place is BY FAR the best place I've ever bought shoes! Eric is the most knowledgeable salesperson I've ever had the pleasure of doing business with in any type of business especially a shoe store. Shoe stores are usually run by people who know very little about what makes one shoe different from another. Eric is the opposite! I was so impressed with his knowledge, level of service, and friendliness. I won't shop anywhere else for shoes from now on! read more

I always find the perfect running shoe with the help of their super knowledgeable staff. They want you to find the right shoe. Will be back for the next pair! read more

This running shoe store is a hidden gem in Simi Valley. Their expertise, attention to detail and customer service is the best and I highly recommend you come and check them out! read more

This is the place to be in Simi Valley for training/running shoes, and other running gear. On Track Running is a brand new running shoes store near Simi Valley, California. They sell Brooks running shoes, On running shoes, Saucony running shoes, training shoes, race competition shoes, recovery footwear like Oofos, Archies Flip-Flops, ChicknLegs running shorts, and more. They also provide a laser engraving service for their popular varieties of RTIC aluminum bottles and competition grade relay batons as gifts or self-use. In the back of the building is their other business - a Track and Field equipment warehouse open to all athletes, students in training, high schools, colleges, and other Track & Field enthusiasts. read more

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Been multiple times. Great selection and friendly, insightful, and helpful staff. If I could give 10 stars I would. Its the only place I get shoes read more

On Track is totally ON TRACK! They have a great selection of walking or running shoes, whatever your experience level maybe. Eric, spent time with me, measuring my feet, listening to my needs and providing me with a range of shoes to pick from. read more

I cannot recommend this place enough. Great service and friendly people. Matt was awesome. Can't wait to come back again.

I have plantar fasciitis and my feet are in major pain! I went into the store today and got A+ service! They scanned my feet and got me into some Brooks with custom insoles. They have a wide variety of products and a wealth of knowledge! I'd highly recommend this place! They have a wide array of shoes, sandals with arch support, socks for plantar fasciitis, running socks, everything under the sun as far as track & figear goes! Check them out! read more

I would give 6 stars if it were possible. Matt is awesome. He takes his time to get you in the shoe that's best for you. There's no pressure to buy, he gives you options and allows you to take your time to make a decision. Both Matt and Steve are very knowledgeable about shoes and feet and will help you get a show to get you on the road running, walking or training at an optimum level. Great store. read more

Sooo happy that we have a local mom&pop running store in Simi! Main goal was just to re-up on some running gels but Matt was super helpful and really took the time to talk me through what they have to offer. Also excited that they're slowly building a running community here in town. Excited to come back and shop more gear from this store. read more

So happy I came across this gem of a shoe store. I will definitely be going back for all my shoe needs. Thank you Steve and Michaela for taking the time in finding the perfect pair of running shoes for me. I've referred your store to all my friends and fam who live nearby. read more

I visited a On Track after. Or being sure about what waking/running shoe was right for me. McKenna was awesome and so knowledgeable! The store has an amazing way to measure and scan your feet to make sure you have the right shoe and support for your needs. I left in a new pair of very comfortable shoes. I went straight out for a run and they felt great! They offer a great return policy too. I will definitely be back and sending my family and friends. read more

Many kudos to Steve and Matt for outstanding service, selection and quality. Your store was recommended to me by my sister and brother-in-law, and I couldn't have been happier with my shoe-buying experience. Both sales personnel were very knowledgeable, patient, and interested in helping me find exactly what I was looking for in a running shoe. My feet were thoroughly measured, and I was encouraged to try on different brands before settling on one pair of shoes. I've had my shoes now for a couple of weeks, and I love them (my feet love them too!). Thanks guys!! read more

If you are in need if a good fitting shoe for long days at work or for all your exercise endeavors THIS IS THE PLACE. The staff are all so friendly and knowledgeable. They also are runners and athletes themselves with a wealth of experience with all the brands offered. I think this is the most indepth foot scan I've had done which was able to confirm some of the issues I've been having with my feet. After the scan we tried a handful of shoes that are meant to help with said issues. I also tried their custom insoles and loved them immediately so I added those to my purchase. Couldn't have been happier with the service and products. So happy to support a quality small business in Simi Valley. Please give them a shot as they are much better than similar businesses in the area. read more

My wife needed a new pair of walking shoes. We decided to try this new shoe store. Such a hidden gem. She was able to try On different styles of shoes . They also offered to order a different color. We need more stores in Simi Valley with good customer service. We will go back again! read more

My wife and I just had the most incredible experience at On Track. First, and perhaps most important, they fit my wife which has been an ongoing problem for most of her life. Not only were they able to fit her properly for the first, but they also did it with patience and understanding! They were able to fit me as well. However, there was a problem with the fit that materialized this morning and they were everything a company should be when confronted with a problem. There was response was immediate and the solution was explained perfectly. Did I mention that I've never encountered that level of knowledge and competence at any retail store within the last few years? Or, that it's a family business... This will be our go-to solution for any walking or running shoe solutions from here on. I couldn't recommend On Track with any more enthusiasm! I almost wish I needed to buy more shoes! Thank you Steve and Matt! read more

Such a great experience. They have an incredible device that fit me for custom inserts and the perfect shoes for me. I am a teacher and on my feet all day. The shoes are so comfortable and supportive. And I love that I can use the inserts in other shoes for work as well. Highly recommend!!! read more

On Track Running - Shoe Stores Near Me - Simi Valley, California

My new go-to for shoes. Matt was incredibly helpful and knowledgeable, explaining things about shoes that I never knew about. I am a mail carrier, walking 10-15 miles every single day, and finding a pair of shoes that didn't hurt my feet was impossible. With the shoes he was able to help me pick out, plus the custom inserts, my feet have felt great even at the end of the day. I've never been one to spend tons of money on shoes, but for what I got, I think thee price was more than worth it. Can't recommend this place enough. Plus, the machine they use is super cool and gives you some really neat information about your feet. read more

On Track Running was highly recommended by a friend. I found the staff to be friendly and knowledgeable. I didn't get the high pressure pitch to buy anything, just a suggestion to try their product. I was looking for a product that would offer both support and comfort. I have had Plantar Fascitis on and off for about 2.5 years. With their advanced technology, they were able to fit my foot perfectly with an insole that I can use in any shoe. I am totally happy with the service and product that I received and I highly recommend this company to anyone (especially if you have problems with your feet)! Thanks Bryce and Matt...you are the best!! Debbie N read more

I had such a great experience visiting On Track this week. I have been in dire need of a legit pair of running shoes as I have been a Nike girl my whole life and we all know those aren't fantastic. I saw a sign for this store outside of OrangeTheory fitness in Simi and decided I didn't want to deal with shin splints and ankle pain anymore and gave this place a visit! I was helped by Matt, got analyzed with the foot scanner system they have in store and got placed into a new pair of Brooks with added support/ "guide-rails". Took these bad boys for a spin at my next OTF class and WOW what a difference it made! I was actually able to run the entire treadmill portion of the class instead of giving up due to pain. And woke up the next day pain free as well! They really know their stuff here and have amazing customer service and passion for the running industry. I'm so happy I saw the sign and gave them a visit! Will definitely be back! read more

Sadly, I was given the wrong size shoe. I asked for a 6.5 and left the store with a 6.5D Brooks Glycerin. This was my backup pair. My bad for not checking and waiting too long to return them. I tried to wear them but they gave me a blister on the ball of my foot. I went to exchange them and was told by the kid working there, well, you left the store with them and it's past 30 days. So basically, I'm out of luck! The best that could be done when the owner was called, was a 10% off discount on a new pair. Thanks but no thanks! In all my years of buying running shoes, I have never been given the wrong size. Again, my bad for not checking, but their bad for poorly rectifying the situation. Wont be back. Buyer beware and double check the size before leaving. Usually I don't even try them on since I know what I want. Quick and easy... wrong!! Back to Roadrunner I go since they offer 90 day returns. EDIT TO ADD: Of course this is not the way you remember it, because you weren't there. Yes, I did not have my receipt, nor bank records. My bad. From a business standpoint, I understand needing proof that the shoes were purchased there. I didn't have that. I apologize. However, the main thing here is, I think I did try on the shoes there and like them. As stated, these were my backup pair but a 6.5 and a 6.5D is a minute change that you aren't going to fully recognize until you run in them, which was the case for me. Customer Service is EVERYTHING! I would have just gotten another pair of shoes and paid full price if I wasn't made to feel like I was totally at fault, by your staff. So in the future, please train them to double check the boxes to make sure they're not handing out a wide shoe to a customer, and take ownership of a mistake instead of fully blaming the customer. That's all!! I wouldn't want this to happen to anyone else. I appreciate your reply and wish you the best in the community! read more

For 2 weeks I've seen their signs around town and decided to check out the store being I was in the market for running shoes and I'm so glad I did. My boyfriend and I was greeted by a young man Christian and also Matt who made our shoe buying experience the absolute best. I would highly recommend anyone who is in the market for any kind of shoes to check this place out. We were actually shocked at their pricing and expected it to be more than it was. We will definitely be back. read more

very good customer service. geidenn was very helpful and stayed on top of helping all the customers in the store. both her and steve were very helpful. she was very kind to look in the back for extra products. would definitely recommend if you're in need of any running things! read more