Well we had our van in this shop back in 2018 for a transmission repair. It was good then until about a year later the van started having issues again. Brought it back in since, at the time, we trusted this shop. Only to find out this shop wasn't as honest as we thought. They had to again do a major repair on our engine. We got the van back with a new leak. Come to find out the transmission they "repaired" was faulty. They AGAIN repaired the transmission. To only try and send it back to us with a leaky issue. It took then OVER A YEAR to fix the issue. Now here I am again with my check engine light on. Take it to a new shop. Only to find out one stop auto, who I will say refused to warranty their work after the 2nd time repairing our transmission cause I complained and turned them Into the DMV and they didn't like that....my transmission was not repaired correctly by one stop auto and now I need a 3rd transmission! One stop auto did not stand by their work or honor any future repairs because they KNEW they didn't repair it right the 2nd time either. So glad this company is now permanently closed. But also it isn't good because now who do I go after for the repairs I paid lots of $$$ for? Sad to see so many people scammed by this company and now I'm stuck paying for a 3rd transmission to another shop. I hope the owners of this now closed company are ashamed of themselves! read more

Don't walk from this place, run! They've had a family members car for over 5 months, blatantly lied and have ignored letters from attorneys trying to rectify the situation. Just look at all the unrepaired cars they have piled in front and read the other reviews. read more

Dropped my truck off in March 2021 to have transmission repaired, it's now had to be fixed 3 more times and it's STILL not fixed (October 2021) unresponsive most the time, repetitive promise of completion with zero results. read more

One Stop Auto is the best shop in town. Ricardo at the front desk is professional and very attentive. The mechanics do an amazing job and turn around time is great. I would not go to another shop in town I have always had great prices on repairs and highly recommend their services. read more

I wish I could give zero stars. I dropped my car off in mid June, with engine trouble. Finally got an estimate for repair work in late July. Gave them a $2000 deposit (about half of the estimate). Called, and texted several times over the next couple of months. Always he promises to have it done soon. Finally in October I send him a letter threatening legal action. He says he'll have it done in ten days. Silly me, I believe I've got his attention. In the mean time, I've had to buy a new car. I'm still paying the insurance on the car. In January I file in small claims court. He "fixes" the engine. I no longer need the car, so I sell it when he returns it to me. The new owner calls me and tells me he found an oil line that was not connected properly, and the car is leaking oil. read more

I had my 1955 Chevy 210 transmission done at the shop. I had an old three speed and wanted to put in a auto. They converted it and did a great job with installing the new transmission. They found some other issues with my car took photos of the problems to show me what was wrong. Tell me one other place that does that! They fixed the other issues and the price was very fair. I'm very satisfied with One stop and the owner Marco was great. Nothing but great customer service!!! I will always have all my cars fixed at One Stop, and my car runs great!! Thanks again Marco! read more

I highly do not recommend this place. My husband and I have had nothing but problems with them. Our engine went out in our car, they told us it would cost over $4000 we told them we could put down $3000 and make payments on the rest. Everyone agreed on that, we also all agreed that once the car was done with the $3000 we could drive out with it. They began to tell us our car would be done next week then next week rolls around, still not done. They have told us our car would be done 3 different times. My husband and I had began to call and go in on a regular basis so we can see if there is any progress being done to our car. Now because of us bugging about our car, which we had every right to, they are going back on their word. They are refusing to give us our car back, which still is not done, until we finish paying off the $4000. My husband and I have expressed that we need our car back as soon as possible. My husband walks to and from work, passing their shop everyday, and I am being denied job opportunities because I do not have reliable transportation. My husband and I have put down more than half of the full payment and they have had our car for more than 2 months. So no I would definitely not recommend this company. read more

Had a minor mechanical crisis the morning I was selling my F150. No one would give me the time of day until I stopped in at One Step. They jumped on it for 20 minutes and although couldn't repair it due to a parts issue didn't even want to charge me anything. I'm headed back with anything that I need help with. read more

These guys are absolutely fantastic! We have a 32' motorhome and have been traveling for a few months on the road. Our brakes sank to the floor after coming over the pass from Tahoe. It was late afternoon on a Friday, they were still able to locate a new master cylinder and get us all sorted out. Very fair prices and during this part of the season they stay open Saturday's to help the bypassing burners who find themselves astray. for Thank you Marco & Ricardo for your help and for keeping me, my girlfriend and our daughter safe on the road ahead... read more

Do NOT go to this shop. Totally incompetent mechanics. I went in with one problem and came out with two more. Now I'm going to go to the dealer and have them fix what these guys screwed up. Probably going to cost me hundreds. read more

Made an appointment last week to have my air conditioner serviced today. when I arrived the technician wasn't there . He was out running errands and wouldn't be back for at least an hour . Never going back there ! read more

One Stop is dishonest. I was just at One Stop 3-9-2018 to inquire about having my side-tank mounted fuel pump replaced on my '98 Grand Marquis. The service writer Ricardo insisted that the gas tank had to be removed because the fuel pump is on the top of the tank. I knew that it wasn't on top but rather on the front side. Ricardo insisted that he'd done this repair before and that pump was top mounted. Ricardo also didn't know about the one-time-use snap-off fuel tank strap bolts required to be replaced with new factory bolts, and snapped off after installation to avoid a fiery crash if hit from behind. I looked at the Ford Factory Service Manual and the car itself. The only reason to remove the tank is to disconnect the power supply and fuel gauge wiring connector that is on top of the tank. I called Ricardo back and told him I was going to pursue this. Ricardo hung up when pressed. Then Ricardo DID call me back and offered to do the repair my way. BUT, I had to threaten to expose One Stop before Ricardo came around. read more

I had the worst experience ever here. They had my car for over a month and every time I called to see if it was ready, they kept on making excuses as to why it wasn't done. When I went to go pick it up, they gave me the car and as I came out of the parking lot it started shaking uncontrollably so I brought it back and they found a new problem (of course) which wasn't even there when I first took my car! Anyways one of the mechanics said he had felt something wierd with the car when he took it for a test drive that morning, so why the hell would they give it to me???? NEVER again will I go back there, besides the fact that they charged me almost 2G's to fix a simple little thing..... read more

I only use a shop when I'm trying to save myself a headache, I work on my own cars most of the time. I have gone to one stop a few times and there work has been great. Once or twice the part quote was high and they didn't care if I brought in my own part I got cheaper. As stated above I have never had a problem with any work done at one stop, and as a competent mechanic myself feels good to go to a trust worthy shop. read more

We were in a jam, with a car repair. We blew out a spark plug. These guys got us back on the road in less than a day. Very understanding service writer, and the mechanic was fast. They told us what needed to be done and delivered within a short time, and at a very competitive cost. Give them a shot of you need repair of your vehicle. read more

Well, it's been 6 weeks and 1,000 miles since Marco bent over backwards to fix my transmission over the 4th of July weekend and the truck runs smooth. Here is the bending over backwards part. My transmission breaks on a Wednesday night, July 3, 2014. Thursday, July 3rd, I call all the shops and they say we'll get you in the following Tuesday! I live 8 hours away and I'm in Minden on vacation. I'm supposed to get a hotel for 5 days before they even look at the truck? Marco said they could start work right away and they did. Knowing it's a 2 day job, Marco reassured me they would work on it the 2nd day, being the 4th of July. And they did. I drove home without any odd sounds or vibrations, just smooth shifting. 2 days after I got home, Marco called up just to see how the transmission performed. Pretty cool. There are mechanics out there that really do care. My wife and child thank you very much. And so do I. Jim read more

We stopped there just by chance..no other place would hardly give us the time of day..they tried to detect the problem but where not successful BUT it was nice that they took the time at least an hour to help us...we offered a stipend but they would not take it... If I had an automotive problem and was in Minden, Nevada we would definitely stop read more

Brought my utility trailer to be repaired 2 months ago and they had not touched it! They constantly lied about calling the insurance company, etc. I finally went there today with my gardener and picked it up. They are unprofessional and not dependable. I used to own a backgrounds investigation firm, so, you will find that I am telling the truth versus Marco and his nephew Ricardo. I recommended one of my tenants go there for automotive repairs several months ago and he found their work marginal and had to have the auto repaired elsewhere. In good conscience, I would not recommend them! read more

I had a total transmission overhaul done and they did a great job but it still had an elusive 'shutter' shift problem. It didn't throw any codes, but Marco was persistent and found the bad part, thank you Marco. Ray read more

Stop in with radiator issues. They were very busy but looked at my truck. They found a leak in the radiator it self. They ordered one and got me out the next day. Prices very good. I was just leaving on a 2 month trip and had only made it 165 miles. So they put me ahead of others and got me in and out quickly. read more

Don't judge a book by it's cover. This auto servicing business is the best! I'm a single woman who appreciates honesty and being able to trust what "my mechanic" tells me. I heard about One Stop word of mouth from other customers and if there were 6 stars, I'd give them. They check your vehicle and if they can' find anything, that's what they tell you. And, they don't charge you for looking. They're my guys for life. read more

BEWARE of this establishment!!!! They are dishonest crooks that will take advantage of seniors and hard working families! Marco is never at his business or hides from you when you get there, or he has his workers lie on the phone and say he is not there! He will give you one price and then when all is said and done the price is a lot more than what he said. They take forever finding parts for vehicles, and just give you excuses after excuses on why it is taking forever! Please take my advice and stay far away from this place! read more

These guys are awesome. Ricardo is always super helpful. I recommend them to everyone. I got stuck in the public lands one time and nobody else was willing to tow me out except Ricardo. I didn't end up needing the tow because he explained a temporary quick fix over the phone that got me out. One stop's estimates have always been lower than all the other places I've ever called. read more

This place is the worst! We had our truck towed from here to another garage after two weeks of getting the run around and an $800. bill. When I called to talk to the owner I was told he's not available. The spark plugs they put in our truck are not even supposed to go in that type of engine. They started failing a week after they were put in. They all needed to be replaced. I asked to be reimbursed for the parts and labor since we had to pay for it to be done right and was told they would call me back. Still waiting for the call back. Still haven't been able to talk to the owner... Dishonest! read more

I am very disappointed with the service that I received from this company. I took my car in because it was missing. I was told I needed a tune up and was also told that my car was overheating because it needed a new thermostat. So I paid over $380.00 to get a new thermostat and another $180.00 for the tune-up. Problem solved right? WRONG. My car was once again missing so I took it to another mechanic in the same town and he tells me that there was no thermostat in the car and the old one had been cut off. He also informs me that the water pump has gone bad becuse the same shop added regular antifreeze to the system when it had a synthetic coolant already prsent in the system so it ate up the seals in the new water pump I had put in. DO NOT TAKE YOUR CAR HERE FOR REPAIRS. THEY WILL DAMAGE YOUR CAR, NOT PUT IN THE PARTS YOU PAY FOR AND BECAUSE THEY DON'T PAY ATTENTION DAMAGE WHAT YOU ALREADY HAVE WORKING ON YOUR CAR. I WILL BE TAKING THIS SHOP TO COURT AND REPORTING HIMS TO THE STATE OF NEVADA. BE WARNED read more

Do not take your vehicle to One stop auto repair and tranmissions. They have free towing, but once they have your vehicle they will take it apart before you even decide to have any work done on it. I was charged $4000.00 for a $2000.00 job, they did not use new parts as I requested and would not provide the old parts as is my right!! The job took 6 weeks, I was treated like an idiot, after explaining that I was a single hard working mother of 5 they ripped me off without a moments thought. I have the wrong size tires on my car, the wrong bolts were used on my brakes and I already need new brakes, the air conditioning worked a couple of months, but doesnt any more. I dont even feel safe driving my children in it. So be warned. read more