I am an 8 year cancer survivor and giving plasma to help others live a longer life gives me hope…read morethat others can give too! i have been giving over a year at Octapharma Pembroke Pines. They by Far are very clean and the staff is very professional and friendly. I especially show up to see their staff !! My appreciation goes out to them all Deedee, Zack, Deanna, Tamika, Adrian, Ully, Q, Kaldene, Olivia and Raul You make my experience worth giving

I've been coming to this Octapharma location in Pembroke Pines because of level of care and…read moreprofessionalism. The staff that work at this location are several notches above above any other location but especially two special and very caring individuals, DeeDee and Olivia. Eventhough the staff there is oustanding in everyway these two ladies know how to take to the next level. They always greet you with a smile and friendly hello that right away puts you at ease. DeeDee and Olivia are exemplary at what they do whether your checking in or the actually donating. I know for a fact i would not be coming to donate plasma if not for two young ladies. Donating plasma for me, and I'm strictly talking about how I feel. I'm not good around needles but DeeDee and Olivia explain everything and make you feel so comfortable that it's not an issue anymore. I know I'm helping sick people that need plasma with my donation so that's a big plus. So if you have any fears or concerns just know the staff there really genuinely care, the perfect examples are DeeDee and Olivia. There's nothing to be afraid off and your're doing so much good for people that really need your help and when you stop by, say hello to Olivia and DeeDee when you're there. You're great hands... thank you

i have been trying to book a dermaplaning appt and did a request through yelp. it seems no one…read moredoes it anymore, not sure why. royalty care med spa contacted me swiftly with pricing and was able to accomodate my schedule. when i got there they laid out another option which is laser hair removal...cost only $25 more and i won't have to dermaplane anymore. trust me, menopause is awesome but you wind up looking like wolverine. anyway i digress. it did hurt a little, nothing i couldn't handle., there was no redness afterwards. i thought for sure i would look like a lobster but was pleasantly surprised no redness and no pain. the spa is very nice, the staff very courteous. i will certainly return.

The owner is a professional scammer. Her real name is berioska Sosa and you can look her up on…read moreGoogle and see all her past history of fraudulent activity pop up right at the top. I purchased a Semaglutide vile, and when I had about .25ml left, she decided to secretly inject me with the higher dose that I was already on which was something like .75-1ml, and she did not inform me that I only had .25 left, and she puts her coordinator on the spot to ask for payment, the poor girl clearly wasn't familiar with her tactics, so when I refused to pay "Beri" came out and started explaining to me that she injected me with the higher dosage I was on and told me what I actually had left, and informed me that I had to renew my package to continue my shots. I know I'm not the only one she has done this too. You are better off spending your money at a real professional spa!

Had an appointment and walked into an empty waiting room. One staff member went on a bathroom…read morebreak, another said "hold on," and the third, a man, never said a word. I waited 30 minutes, and someone who came in after me skipped ahead to the man, who never called "next." When I finally got called, by the woman who came back from the bathroom, I was told my protein was too low after being pricked. No urgency, no communication, no care. Total disorganization.

NOT EVEN A STAR ... Not good it is not enough to describe my…read moreexperience in that place ... I scheduled my appointment for 3:30 pm; I arrived on time (about 3:20) ... Beginning with the Front Desk woman who was talking nonstop with the Security man while she knew I was waiting for her ... It was my first donation; two persons were waiting for their first donation as well ... I supposed that due to my ethnicity, I should take more test than the other first donors; I am sure that the procedure they made me take it was so different to the other new donors. It was nothing compare with the end of the history .... finally, 3 hours later I arrived at the Donation's machine where another team of rude girls despite I took a previous Veins check which was reported as good veins to donating ... SURPRIIIIIISEEEEE, they told me: " YOU CAN NOT DONATE BECAUSE YOUR VEINS ARE TOO THIN" .... OMG they are not just rude but also Unprofessional. .... I did not meet one person I can say that was kind ... Before going to this center unfortunately, I did not read the big amount of BAD reviews they have ... absolutely deserve ....

Always professional and in good spirits. I've never had a problem so far so good. The only…read morecomplaint I have is that they need to assess people on the lines with their mobiles on blast.

To whom it may concern, I would describe my experience at…read morethe MIRAMAR center as SCARY. This is the same word that two employees used to insult me while I sat in one of the screening rooms waiting. Turns out, I'm not that person who will just sit there and accept to being assisted by someone with ZERO etiquette who is having a bad day. Yes, I was insulted after politely requesting to be assisted by someone else, given her attitude. Management, I understand that the company does all they can do to save a penny here and there, and to make a center profitable, but at what cost? CSL Miramar should educate staff to understand that Volunteers are essential for the center and if any staff member is having a bad day, communicate to superiors and have someone else fill in for them. Or, in the best case scenario, if they are blessed not to need a job, possibly renounce and leave the position for someone else more qualified. Also, I kindly suggest that staff in the center who are on duty, should carry some visible identification on them when entering the rooms to assist any volunteers. Wishing you continued success, I look forward to improvement.