This was a nice little café that popped up in a strip mall on 151st Street. A number of these cafés…read morehave started in Orland Park, and we're making the round of them ... the last one we were at was Marouf Café, which serves that namesake coffee). Cello was the same, but different. Similar to the Starbucks ethos, they specialize in a number of fancy coffees, yet still offer plain old brewed coffee. We tried the brewed coffee (5-star fresh and hot), some Green Tea called mint (5-star delish), and a fruit crêpe. Now the fruit crêpe was also a 5-star offering, but you better come hungry ... it was a huge helping, and we ended up splitting it but still could not finish. It was a freshly made crêpe with Nutella and a light cream sauce inside, piled with fresh fruit and then a drizzle of Nutella and the cream sauce on top. This was a meal-sized delight. Many of the other offerings seem to be simply a different riff on the fruit crêpe, which can also come on a fresh waffle. Now this is not the kind of place where you pop in for a quick coffee to go ... but, rather, it takes time to get food (service) here because most of it is freshly made. But that said, if you have the time the food (crepes, coffee, and tea) were worth the wait. Ambiance wise, the decor was very nice ... just enough fru-fru to make you forget you're in a strip mall. There are a number of chairs, tables, and and sofas around to make many seating arrangements, which was nice; you can come with a group or as a single and feel welcome. The only negatives on our visit: the music list was fine, but way too loud; they must turn the music down so patrons can have a conversation. When we arrived we noticed an employee parking their car right in front of the establishment (5 feet from the entrance) and we thought that maybe they could have parked in the spaces just across the lot (35 feet from the door); it just makes sense to cater to your customers, rather than yourself. But all that said, this was a nice new offering in Orland Park.

Service was great and friendly staff. The ambiance was a bit dark and the furniture was old and out…read moredated. My strawberry matcha was overly sweet .

Definitely worth the extra calories! It's a treat, not a daily habit. Immediately greeted by an…read moreenergetic server that offered recommendations. Nice crowd in the store and everyone was happily deciding on their cookie choice. Hubby and I decided on the four pack; Reese's cup, churro, chocolate chip and Dubai chocolate. Presentation is amazing. Definitely enough to share. My favorite, hands down is the Dubai chocolate. Stuffed with premium pistachio cream and crispy, shredded phyllo dough exactly like the candy bar. What a treat. Shout out to my Yelp buddy Tim for the recommendation.

So I was getting something to eat and right next door was this spot that offers delicious fresh…read moresoft delicious cookies. I went inside and was greeted and the young guy that helped me was really nice. I told him it was my first time. He let me try a sample of their chocolate chip cookie and as soon as I took a bite I was hooked. They have different type of cookies in there too. I got the chocolate chip cookies and I got the 10 pack. He said you also can get 4 big cookies too as optional. I also got the Georgia peach drink too and omg it was sooooo delicious that I finished the drink before I got home lol. It's like a soda mixed with peach tea. This is definitely the spot to go to if you have a sweet tooth and the cookies are soft and freshly made. I will be back here again. 10 out of 10. Check them out and you won't be disappointed.

I've been a regular customer at this bakery for a long time -- my son loves their cookies, and I've…read morespent hundreds of dollars here over time. But my recent experience ordering a custom cake for my husband's 40th birthday was so disappointing that I feel obligated to warn others. I ordered a two-tier custom cake for nearly $400, plus two dozen mini cupcakes for $110, bringing my total close to $500. For comparison: * Most privately owned bakeries charge around $200-$350 for a two-tier custom cake depending on complexity. * Mini cupcakes typically cost $20-$50 per 24, even from gourmet bakeries. So I paid premium pricing, and I expected premium quality. Unfortunately, that's not what I received. Design Issues The cake did not resemble the inspiration photos we discussed. I asked for a deep, elegant green with blended transitions -- something fitting for an adult's 40th birthday theme. Instead, the cake looked more like a Minecraft or Ninja Turtle cake with bright neon green, flat colors, and no blending. When I brought up the design issue, the owner blamed me, saying the buttercream "needs to sit out for 4-5 hours to darken." The cake did sit out for almost 5 hours, and the color never changed. It wasn't even close to the shade I requested. The explanation didn't make sense, and it felt like I was being blamed for something that was simply a design mistake. Quality Issues: Undercooked Cake When we cut the top tier at the party, we discovered: * an unusually thick 2-inch layer of frosting in the middle, * and a raw, floury, undercooked interior. The texture and aftertaste confirmed it wasn't baked through. We ended up throwing away the entire top tier and whatever was left over at the end of the night. This is more than disappointing -- it's a food safety concern. Customer Service & Tone This was honestly the most frustrating part. When I reached out to discuss what went wrong, the owner's tone was polite on the surface, but the conversation felt passive-aggressive, full of constant rebuttals, and completely lacking in accountability. Every single concern I raised was met with: * an excuse, * a deflection, * or a technical explanation that didn't match my actual experience. There was zero acknowledgment that anything might have been done incorrectly. She repeatedly mentioned things like: * "I didn't charge you for the little decorative balls -- those were free," * "I didn't charge you for the cake topper, it was $3.99," which felt unnecessarily frugal and honestly strange considering I spent almost $500 there. Mentioning $3.99 repeatedly after charging me hundreds of dollars made the whole interaction feel awkward and unprofessional. She also offered me a few free cookies -- but only if I used them this year because she "couldn't move the gift card into the next year due to accounting." I didn't want cookies. I wanted a partial refund, which was the only fair resolution. She immediately shut that down and said she "couldn't do that because of policy," even though she is the owner who sets the policies. There was no room for discussion, no willingness to listen, and no genuine concern for the customer experience. Overall For nearly $500, I received: * a cake that didn't match the design, * colors that were incorrect, * an undercooked top tier, * and a customer service experience that was rigid, dismissive, and full of excuses. I don't post negative reviews lightly, but this was extremely poor value for the price, and the lack of accountability afterward made the situation far worse. I hope this bakery takes this feedback seriously and improves both quality control and how they handle issues when they arise.

The girl working the counter was very friendly and outgoing. Great personality and welcoming…read more I loved the birthday cake funfetti cupcake. The buttercream was not sweet at all, which I really enjoyed. The cake itself was moist and cooked perfectly. My fiancé also enjoyed it. We also tried the m&m cookie and that had a lot of m&m's inside and was sweeter than the cupcake but also very good. It's a cute store and very clean.

I stopped by this place to satisfy my sweet tooth and it did not disappoint! There was an extensive…read morearray of cupcakes, danishes and cookies in the case it was hard to just choose one thing! I will definitely be back for the vanilla cupcake I ordered! It was perfectly moist and the icing was not too sweet, which I absolutely loved! If I ever need a cake ordered for an event I definitely know where I will go!

I visited Artesa Bakery on a Saturday morning hoping to get gender reveal cupcakes that were needed…read morethe next day for a gender reveal party. My procrastinating self was scrambling to find a bakery that would be able to fulfill my wishes. Unfortunately, because I had waited so late to put in an order, the soonest they'd be able to fill my order would be Tuesday of next week. Seeing my desperation, the woman who was working there quickly thought of another alternative- she happened to have extra mini cupcakes from a recent previous order that she could have decorated and ready for me to pickup later that day. I went in that same afternoon to pick them up and was absolutely thrilled with the result. I cannot thank Artesa bakery enough for not letting me walk away empty handed. Her small gesture meant the world to me in that moment. I am confident I will be back again for future orders : ) PS- I bought 6 caramel and pistachio macarons to go and they were AmAzInG.

I was craving drinking chocolate, and couldn't find a place until I saw that this place had a shot…read moreof chocolate. 4.5/5 Shot of dark chocolate which is great. It's not too sweet, and it's the right richness. 2.5/5 Chocolate lava cake was really strange. The cake had a strange grainy texture. Maybe it was old? The chocolate on top of it was good and so was the vanilla gelato, but those come with other desserts as well, so my rating is really more about the cake. 4/5 Lotus crepe was good. This is huge and a perfect size to share. The lotus is spread throughout the crepe--it's crumbly and yummy. And then this is topped with three melted chocolates- milk mainly and some white and dark. 5/5 cardamom chai was perfect. You can really taste the spices, which I love. And they don't add sugar or other sweeteners. 4/5 mocha - my partner had this, so I didn't get to try it, but he enjoyed it but felt it was on the small side.

This place has some incredible desserts. I am a bit shocked at how expensive everything is though…read more On our last visit, my husband had the Banana Cinnamon Pouch, a crepe stuffed with Melt n Dip special cream, banana and cinnamon all topped with Milk, Dark, and White Belgian Chocolate ($17.99). I got the Strawberry Dubai Cup ($14.99) that wasn't listed anywhere on their menu, but I had seen it on their Instagram. My cup was mostly cold, and the chocolate was firm - I think this would have been better if the toppings were more melty. Service was a bit slow, even though they weren't terribly crowded. There is ample seating inside. This is a good stop for indulgent desserts, but the price point would discourage me from returning too frequently.

Its summertime...so that means its also time for ice cream and milkshakes!…read more So tonight I was in the Southwest suburbs and needed my milkshake fix. I remembered about this place, Creamery, as I had been here a long time ago...so it was well overdue time for me to come back. The place was really crowded and there were no parking spots so I opted for the drive through (which also had a decent number of cars going through it). This gave me time to decide on what I wanted, given there is a huge variety of ice cream you could choose from that is made in small batches (presumably in-house). Anyway my turn came and I opted for a caramel flavored shake and after a bit of a wait I had possession of it. Wow...what a shake. It was very tasty and well worth it. It also had bits of chocolate covered caramel bits which added to it. And the shake itself was rich but very very good. If ever in the Lemont area, this place is definitely worth the stop. Its a local chain and oh so good!

How sad all the bad reviews. I have lived near this specific location for 9 years. And I frequent…read morehere OFTEN. Never once had an issue and we have severe allergies (nuts). I absolutely love their icecream it is so so good so creamy ha. The only complaint I've ever said in this store was the door is heavy and it's cold otherwise such friendly service and great icecream.

What a lovely experience, thank you!…read more This oasis serves malts, milk shakes, sundaes, and 20 flavors of ice cream, yum! The portions were just right with any number of ice cream cone selections, e.g., plain, waffle, waffle dipped in chocolate, waffle dipped in chocolate dipped in sprinkles, waffle dipped in...., well, you get the picture! :-) The outdoor seating is especially welcome. The inside is nicely decorated, impossibly clean, and staffed with nice people! Thank you for a great experience! Patrick Shaughnessy Chicago, IL

Saturday on a warm day, owner has 1person working the store. Who wants to wait 30 min to get your…read morekids a scoop of ice-cream??? 2nd visit with super long wait and 1 high-school working alone.

They are literally the sweetest people serving such a sweet treat. Cheesecake is by far the best…read moreone.I t's hard to find places where owners care about giving such good service but these really care about helping. Put some graham cracker on the cheesecake (hint hint)

Urte had the best customer service and drinks taste amazing. Great vibes and scenery. Highly…read morerecommended and im definitely going back

Stopped in here to get some coffee and a dessert to go along with it and wow was it worth the stop!…read moreThe pistachio latte was amazing with a slight pistachio flavor nothing too overpowering and just the right sweetness. The pastry was also nice and warm with fresh drizzled honey on top and there was also cream cheese pieces in each bite, it was just perfect. Unfortunately I forgot to ask what the pasty was called, but I highly recommend it!!! Will definitely visit a location closer to me as we were just in the area for something else.

While searching for a new birthday cake shop, I stumbled across this on Yelp, and it turned out to…read morebe exactly what we needed. What impressed me right away was the customer service. I called after hours to place a custom order and was surprised to actually reach someone. I expected to just leave a voicemail. From there, the pre-payment process was straightforward and hassle-free. The cake itself was the star. The size was spot-on for our small group, the flavor was outstanding, and it was ready exactly when promised and decorated beautifully. Everyone loved it! If you're looking for a reliable, quality cake shop for your next special occasion, this is the place. I'll definitely be ordering again.

I came here yesterday for the first time and decided to try two different cupcakes. I would give…read morethe cookie butter cupcake a 9/10 rating. The cookie butter Biscoff frosting was really good and flavorful. I loved it. The second cupcake we tried was birthday cake. I would give that a 7/10. I enjoyed it, but I don't think it was better than the cookie butter one. Each cupcake was almost $5. Service was fine, the girl was friendly. The bakery looked clean.