Dr. Martin is great and I highly recommend him. His front-office support staff, however, has no…read moreaccountability; phones always go unanswered and messages go unreturned. I don't believe Dr. Martin is aware of any of this. Front office staff lack courtesy and professionalism. Follow-up is also lacking by the staff in transmitting information, referrals, and medical records. A patient portal would be a desirable addition to this practice to track contacts made and to get through to Dr. Martin via email. Otherwise, there is just one-way communication with this office.

While Dr. Martin is fine..his staff that at the front desk are terrible! No one is helpful and go…read moreout of their way to answer a question or provide any guidance. The ONE person (Hong) who seems to work the Optometric area - who apparently sets her own schedule - NEVER answers the line or returns a phone message! I have left several messages over the past two weeks and have yet to hear from her. I can't even get my 84-year-old senior father an appointment to get his eyeglasses. It's very disheartening.

I've been wearing prescription eyewear for close to 50 years and this office really stood out in…read morecustomer service and the upgraded technology used during my eye exam. EVERYONE was professional, friendly, and efficient! I enjoyed the experience from making the appointment to the excellent assistance I received in choosing new frames. I highly recommend this predominantly women owned small business!

I always receive great service from Dr Hoshi and her staff. They really took their time helping me…read morefind the perfect pair of sunglasses for my next vacation!

We love Dr. Lee!!! So thorough, gracious, thoughtful & caring! My father has been coming here for…read moreall his ophthalmology needs and we can't thank him enough for his expertise and dedication. Truly the best in town!

This past year, I was fortunate To be referred to…read moreCornerstone Eye Center for an eye examination Though my medical problem Was a basic removal of Cataracts and lens replacement, in the end I came away very pleased with The outcome. Firstly, I was very satisfied with the attentive and professional office staff who keep their patients on Track with appts., payments and follow-ups. The optic technicians who administer the important diagnostic exams are very patient, friendly and easy to work with. The diagnostic, visual tests are not difficult. When you do meet with Dr. Grant Lee, MD and surgeon, you will find him patiently Helpful with your questions. He will also give his opinion on medical options and help you decide accordingly. I was quite impressed with his pre-op and post-op care after surgery. Now that I am a patient of record at this office, I have full confidence that I will be well taken care of in the future. I highly recommend Dr Grant Lee and the services of Cornerstone Eye Center.

Positive review. 4-months Post-surgery OD:20/20 and OS: 20/15…read more I think many of you reading reviews right now are going back and forth about having vision correction surgery. Some of you might be like me and have extremely high myopia and want the vision freedom. From my experience, I researched ICL surgery since 2019. Once EVO ICL was FDA approved, I started looking for a surgeon for advice and see if I was a candidate. Before choosing IQ Laser Vision, I had gone to a different surgeon and he did say I was a EVO ICL candidate, however I was not impressed by him. I was later referred to IQ Laser Vision, where they contacted me and scheduled an appointment to see if I was a candidate. Their multiple offices made it easy for me to go meet with an advisor and doctor. However, with personal reasons, I was unable to get the surgery done during that year after that initial consult and going through their state of the art arcscan (apparently they're the only office that are using this technology to make sure to see if your eye has enough space/vault...very cool). Fast forward March 2026, I contacted IQ laser vision again in hopes that maybe I can ask them for another consult. Again, the advisor walked me through, doctors did their check up, arcscan again (still cool) and I was able to schedule my surgery. It was an honor to have Dr. Robert Lin be available to do my EVO ICL surgery. He was incredibly patient with my questions, listened to my story of researching this procedure, and I knew I was in good hands from someone who had worked on so many eyes. Perhaps my favorite part aside from the whole journey of vision correction and having 20/20 vision is that you can feel how much Dr. Lin cared for his patients. He called me personally to make sure my first day post surgery was ok. And even after 4 months later, he contacted me to make sure I was ok and how I am liking my vision. For those who are like me going back and forth about vision correction, I highly recommend making an appointment/consult to see if you can be a candidate. From there you can move forward and make that decision. I know it was later than I anticipated for myself, but I can truly say I am happy having that peace of mind that I can wake up and see, not have to worried about my glasses/contacts during a possible evacuation (fire or earthquake), and do water sport without fear of infections if I wore my contacts. That mental peace is probably the second to best part of this journey.

Overall, I am genuinely so happy with the results of my EVO ICL surgery--waking up with clear…read morevision has been truly life-changing! From my initial consultation through speaking with the counselor and completing all the intake steps, the customer service was fantastic. Every single employee you interact with out front is so warm, friendly, and welcoming. During all the preliminary scans and tests, the staff members were so gentle and reassuring, explicitly reminding me that having a strong, involuntary reflex to squeeze my eyes shut is completely natural and normal. The only small hiccup leading up to the day was that I didn't find out my surgeon's name until I arrived for the procedure; while everyone on their medical team is clearly exceptionally qualified, knowing who would be performing the surgery ahead of time would have added that extra layer of comfort. Still, I walked into surgery day feeling well taken care of and deeply grateful. :3 What surprised me most was the jarring contrast once I was behind closed doors. While the front-facing team is wonderful, the pre-op technician prepping me for surgery was basically the exact opposite. Because technicians in the back are behind the scenes and rarely mentioned in public feedback, several people urged me to write this review so others are aware. Even after my numbing and dilation drops, my eyes naturally wanted to close when forced open. This pre-op technician became visibly impatient with my reflex and used more force rather than give me a few seconds to let me relax my own reflex. While I don't recall her exact words, the message communicated was that if I couldn't keep my eyes open, the surgery wasn't going to be done right. This happened for BOTH eyes where I heard the other technician preparing with the surgeon stop what they were doing to make sure everything was OK on this end of the room. Hearing that theme of this will be my fault if anything goes wrong while trying to prep myself for the surgery, feeling the oral sedative hadn't fully quelled my nerves, triggered this intense anxiety. Basically, the whole time I was awake, I desperately wanted to follow instructions to look up and relax my eyes, but I was made to feel like I wasn't doing things "right" before the surgery began. It made the entire process excruciatingly nerve-racking, and I sat there spiraling with regret, thinking I never should have gone through with an elective, "nice-to-have" procedure if the potential consequences were lifelong blindness. The situation escalated right before the procedure began during the standard timeout. This same pre-op technician read off the wrong eye specifications and dimensions for the eye we were starting with. Frozen in fear and second-guessing myself, I hesitated to speak to trust the process aka assuming I had to trust the clinical team and their 300,000 success stories and I would be another one. Thankfully, the primary surgeon immediately caught the discrepancy and corrected it on the spot. Right before the doctor started the surgery, I told him hearing the wrong eye measurements was scary, he reassured me that they double check everything. While I am profoundly grateful for the surgeon's attentiveness and skill--which ensured the actual surgery went smoothly--having a pre-op technician read incorrect eye measurements after reprimanding me created acute distress. I spent the rest of the procedure awake and terrified of what could have happened had the surgeon not caught the error. I felt distressed about it the whole day after the surgery but my priority was my own healing post-op. Nonetheless, I did speak up at the next day follow-up. I brought the issue to my counselor, who escalated it to her manager. While the manager offered a sincere apology and provided some extra eye drops, a company of IQ Laser Vision's size and caliber should have done more to substantively address a clinical safety and bedside conduct issue of this magnitude. A comped bottle of drops and a verbal apology do not undo the psychological distress of that day. My results are great to never have to put on and off my contacts daily and being able to see ALL THE TIME. But.. whenever people ask me how my surgery went and whether I'd recommend IQ Laser Vision, this is still the defining part of the experience that immediately comes to mind.

I had LASIK done with Dr. Marvasti at Coastal Vision in Chino and I honestly couldn't be happier…read morewith how everything turned out. Even this early in recovery, the results are already beyond what I expected. From the first consultation through the procedure, the entire team was professional, thorough, and genuinely cared about making sure I was comfortable and informed. Dr. Marvasti took the time to explain everything clearly and made me feel completely confident going into surgery. The procedure itself was quick and way easier than I built it up in my head. Within hours I could already tell a difference, and by the next day it was pretty surreal waking up and being able to see clearly without reaching for glasses. If you're on the fence, just go in for a consult. I wish I did this sooner. Huge thank you to Dr. Marvasti and the entire Coastal Vision team.

Everyone at Coastal Vision was beyond amazing! I went in for a LASIK consultation, and from the…read moremoment I walked in, I was greeted by professional, courteous, and caring staff. The doctor, optometrist, and assistants were all wonderful. During my consultation, the optometrist even discovered a discrepancy in my previous prescription from another optometrist. I was honestly stunned to find out how much better my vision actually was once it was corrected. This reassured me even more that I was in good hands, and I felt completely confident moving forward with booking my LASIK procedure. The procedure itself went extremely well. Once again, I received the best care, and everything from the pre-op and post-op preparation to the follow-up appointments was handled so professionally. I truly cannot recommend Coastal Vision enough! I'm extremely happy with my results and with the care I received throughout the entire process. My vision is now amazing, and I absolutely love not needing glasses anymore! Coastal Vision was the best choice for me, and I'm so glad I chose them!

Doctor Rudolf Alanis genuinely cared about me and addressed the severity of my condition with…read moreurgency. He spent three hours frequently medicating and monitoring the IOP till acceptable. Of course, future care arranged with no delay. Very rare to meet such a dedicated and conscientious doctor.

This review is reflective of the optical department. I had a visit with Dr Tayani a few years ago…read moreand had wonderful experience. Front desk teams are also very friendly and resourceful. For the optical dept though, it is by far the worst experience I had with optical services. I first ordered the glasses on July 17. Today is Sep 17 and I finally "settled" cause I'm just done with their service. I have worn glasses for 30+ years and Oscar from their optical store is the worst optic technician I've ever worked with. He's very lazy and always on his phone. Break down of my 2 months eyeglasses order: First attempt: the lens were so bad that I actually stumbled cause any surface looked wavy. I at first thought that it's typical to get used to new glasses. After the accident I went back and Oscar fixed the line between my far and near sided (second attempt). Third attempt: I had requested for my right lens to be balance (0 prescription) as I have no vision on that side. I noticed that my right eye looked smaller which could only mean that they put the same prescription on that side. Sure enough I noticed that the right lens is the same thickness than my left. Went back to Oscar and he said he will send it back to the lab to replace the right lens. 1 WEEK later I called to check in on the status and Oscar said he just sent them. Code word for: oops I forgot and I'll send it today. 2 WEEKS later I was notified that my glasses are ready. I told him I'll come by closer to 5pm. This is another issue as they're only open 9am to 5pm weekdays. Closed on weekends and Oscar only works at this location several days a week. Around 3pm that day I called to ask if he can meet me downstairs at 5 since he'll be going home anyway. He didn't answer. I called again at 4. Still no answer. I called the front desk and they said he's there but not sure where. Around 5pm was when he called me back and he said he usually leaves around 5:15p and he can meet me downstairs. I told him it will take me 20 minutes to get there (5 MINUTES after his regular hours) and he said oh I'll be gone by then. I don't know about you readers but if I messed up I'll try to really make it up to the customer and will do everything in my power to satisfy them. Fast-forward a week later, I told him again that I will be coming closer to five. He called me at four letting me know that he needs to go home early that day and he can wait for a few minutes, but not 20 minutes. I already told my work that I was going to leave early that day and had to cancel it then today I picked up the glasses and I already told myself that if it is bad, I will just take it cause I am done with this. I am wearing the glasses right now and I have a bad headache because again the line between the far and the near sided is still off. Mind you, in these two months I have ordered three pairs of glasses from $39 glasses website and they all came out perfect the lenses that I got from them costed $400. I guess value doesn't always mean quality. I'll be sending this frame to get re-lens out of pocket

Amazing office. The front office staff was very friendly at check-in. The optometrist was very…read morekind, professional and helpful. He took his time with the exam, explaining everything he was doing and asking if I had any questions. Very thoughtful examination with state of the art equipment. He explained the slight vision change I had, and explained every number he was putting in the prescription for glasses. From start to finish it took one hour. The assistant that helped me select glasses was knowledgeable and helpful. I highly recommend this office. I came here on a referral from a colleague and am glad I made the appointment.

Came here because it seems like a nicer boutique place with great reviews so I would get better…read moreservice. Office and staff are nice however not thrilled with outcome. Went to get eyes checked for glasses and mentioned my eyes have always been difficult to get right due to underlying issues. To explain, I did go elsewhere before where they would fix until the glasses were finally correct, but it was a revolving door of optometrists that I thought maybe had to do with skill. I thought with the reviews here, maybe they could get it right the first time. But, they didn't, and are strict about redo. They were polite about everything but realistically if a patient lets you know their eyes have issues, perhaps there could be another solution versus releasing a prescription that isn't quite right and making no exceptions for more than 1 redo. I am $300 down with glasses I can't even wear. My suggestion is, if yours eyes are more problematic, perhaps go elsewhere that is more understanding and has more lenient redo policy. If it's pretty straightforward, then this place is fine and has a nice selection of glasses.

This year was my first time seeing Dr. Alex Liu, and my experience was nothing short of…read morefirst-class. Dr. Liu was extremely thorough with my eye exam and took the time to make sure everything was explained clearly. The entire staff is wonderful, friendly, welcoming, and professional. They truly make you feel like family from the moment you walk in. They also have a great selection of eyewear with plenty of options to choose from. I highly recommend Dr. Alex Liu and his team to anyone looking for excellent eye care and outstanding customer service. Thank you, Dr. Liu and staff, for everything! I look forward to coming back for years to come.

I had a great experience at Dr. Lou's office! Dr. Jeff was awesome -- friendly, professional, and…read morevery patient. The whole staff made me feel welcome. ドクター・ジェフがとても丁寧に診てくれて、スタッフの皆さんも優しくて安心できました！ Highly recommend this place! Go Dodgers

Doctor Lee, is a Awesome Eye doctor. He done both of my cataract surgeries. I felt nothing and he…read morewas done fast. Im so thankful I can see better. I highly recommend Dr Lee.

Absolutely blown away by the outstanding medical care and phenomenal patient service I received…read moreduring my first visit to "Cornerstone Eye Center." Dr. Grant Lee, MD, is by far the quintessential of Eye Physicians and best Ophthalmologist I've been treated by. His vast expertise and experience and unwaivering commitment to his patients is inspiring and unmatched by any standard. And the number and variety of degrees and certificates on his office walls are nothing short of impressive. Ms. Kim, Dr. Lee's Medical Assistant, is the top-of-the-scale in skill, knowledge, patient care, dedication, thoroughness, sincerity, attentiveness, enthusiasm, all this, while exuding an 'above-and-beyond' attitude in her personality and work ethics. Dr. Lee's entire staff are friendly, patient, prompt, organized, success-driven, highly trained, extremely professional, blessed with unceasing exceptionalism, while displaying superior people skills and excellent communication skills that are well beyond merely competent. Personally, as a retired supervisor for the Los Angeles Police Department, I believe the Cornerstone Eye Center in Rowland Heights is the best in the nation. My family members and friends are anxious to meet my new Eye Doctor. And from this point, I am a patient of Dr. Lee's for life!

I've been coming here for the last two years And haven't had…read moreany problem at all. I've received my Eyes exams here Including retina exams. I've bought prescribed glasses and frames at a reasonable price. The doctor is a professional in his trade. He and his staff are courteous.They have assorted brands of frames including designer frames and brands that are more affordable .They also have contact lenses and If you happen to break your glasses, the doctor tries his best to repair them, Ive done this a couple of times. I am very satisfied with the level of eyecare I receive at Wise Optometry and recommend this establishment.

Outstanding Service & Highly Recommended!…read more I bring my three eldest adult family members here, and every visit has been a great experience. Wise Optometry accepts major insurance, making the process smooth and stress-free. Booking an appointment is quick, and the staff is always friendly and accommodating. Dr. Liu is extremely professional, very patient and kind, providing thorough eye exams and helpful recommendations. I also appreciate that they offer services in both English and Mandarin. They have a wide selection of frames and lenses, and their service is impressively fast. One of the best perks is the option to rush an order for an extra fee, allowing us to receive glasses the next day--super convenient! Overall, the best optometry experience we've had. Highly recommend!