First time here, greeted with a smile, personable, friendly and welcoming. The staff waited patiently until we were ready to order our food. The food was delicious, exceptionally delicious, crispy chicken katsu and the grilled fish was soft, flaky and well seasoned. Very clean exterior and interior. Will definitely be coming back soon. read more

I visited this restaurant for the first time last night. I received a buy one meal, get one free coupon in the mail and decided to try them out. Initially everything was fine. The cashier took our order and accepted the coupon. With the BOGO deal I only ended up paying about $15 bucks. Cool deal, I thought. We waited for our food and when it was ready the cashier said she over charged me for one of the meals. I explained that it was okay because I used a BOGO coupon and that meal was still of lesser value than the other meal that I was charged for. She proceeded to tell me that they wanted to give me a refund for the $2 dollars I was over charged and called a coworker over to complete the refund transaction. Once again, I told them it wasn't necessary because that meal was free with the coupon. The coworker started the transaction anyway and refunded $14 back to my debit card and then said I had to now pay for the second meal that was $12 bucks. I asked why I was being charged for a meal that was initially free and even showed him that I had the original receipt. He told me that I was only supposed to get the $2 back. We went back and forth for a while because he wouldn't even review the receipt and was very dismissive. The cashier who took my order even acknowledged that I used the BOGO coupon. I asked if I could atleast get the coupon back to use for another visit since I was charged for both meals. I was told that they wouldn't be able to give it back since it showed as redeemed in their system. What a shame. The food was actually very tasty and freshly prepared. The restaurant was clean and I liked the condiments bar. But if this is how they treat their customers, I am not sure if it is worth the headache to return. read more

Ono Hawaiian BBQ - Proof that I was charged for both meals when I shouldn't have been. - Hawaiian Near Me - Sacramento, California

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Stopped in on a Saturday evening. It wasn't busy at all. Plenty of seating. Clean. I Ordered #2 tonkatsu chicken. It comes with cabbage and broccoli, scoop of mac salad, and 2 scoops of rice. Decent portions. The tonkatsu chicken was good but I felt it was more batter than chicken but it was still crispy & tasty. read more

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I'd like to share my experience at Ono Hawaiian barbecue on florin road and Franklin boulevard. I had a coupon mailed to my house Dubai one plate and get one free and let me tell you the price was reasonable and the plate was very healthy. The meat was super super tender with so much flavors and the rice was amazing as the salad. Roslyn the amazing cashier she greeted me with such kindness such beautiful smile had great public relations and very professional. So anyone out there I'd like to come to this restaurant get a little taste of Hawaii will come to Ono Hawaiian BBQ bring family friends or alone the music is even amazing the atmosphere is great and you feel like you are in Hawaii!! read more

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Came here with a party of 8 for a "quick" meal, but service was very slow. Actually 3 of us got our meal quickly and the other 5 had to wait, which put us in a precarious position. Not sure if it was the influx of lunchtime patrons or the time it took to prepare the meal. I had the teriyaki chicken mini meal which was pretty good. Pieces were pretty large. I do like their macaroni salad. The meal comes with nice servicing of chicken, macaroni, salad and rice. you can either order and sit, or order and take out. The cashiers were very nice and it was not far from our shopping trip next door. read more

Ono Hawaiian BBQ - I ate half of it before I remembered to Yelp! - Hawaiian Near Me - Sacramento, California

Got here at 8:15pm on a Friday night. They have a promotion going on where it's 50% off aloha plates and you don't have to use their app, what a steal. Service was great. Prices were fair. I would definitely come here again. More selection than L&L but I can't compare the meats as I didn't get the same items. Definitely got more Hawaii vibes than at the competitor. I appreciated that they had self serve Katsu and teriyaki sauce. read more

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Well...the service was friendly and helpful and efficient, so the 2 stars are completely for that. But, much of the food bordered on inedible, and it was not cheap (just under $40 for 2 people). We ordered a plate lunch with the BBQ chicken, and an Aloha plate with kalua pork and island fire chicken. The rice and macaroni salad were good, the salad that comes with the Aloha plate was fine. As for the rest: -Kalua pork consisted of 4 large, firm chunks of melded gristle and fat, devoid of flavor or moisture. I couldn't even pull each chunk apart to search for any edible bits. -BBQ chicken was OK, but very bland. Same with the island fire chicken. But, not awful. -The cabbage and broccoli were mostly raw, and lacked any seasoning. The cabbage included large chunks of cabbage core, and a few haphazardly torn leaves. Not at all worth the money, especially if you're trying to limit your dining-out budget. read more

Ono Hawaiian BBQ - Kalua pork - Hawaiian Near Me - Sacramento, California

Not worth the price at all in my opinion. The seasoning and flavor isn't there, the person working the register wasn't the friendliest, and the ambiance is over the top fake Hawaiian. Not to mention the condiment like their hot sauce and hot mustard are just terrible flavors. I won't be going back. I'll probably just hit Jersey Mike's or 99 Ranch. read more

Their food was good and quick and the place had great AC. Service wasn't bad but the staff can use some customer service training.

Great location with service to match. LOCATION & DECOR: Plenty of parking outside this location. Sharon's parking with adjacent businesses, but there's always a place. Interior is this modern and homie, bright setup with natural wood and rope hanging from an industrial type of ceiling. FOOD & DRINK: -BBQ chicken plate with extra rice no mac and cheese and the veggies is my go-to. It is the most delicious thing on a fast food menu. Made to perfection every time and don't forget the teriyaki sauce at the sauce station because those two should be married! -Spam Musubi is not one to sleep on. Get the teriyaki sauce, dip that beauty in that ocean of deliciousness and enjoy your life! PRICE: $$ - Full BBQ chicken plate with any side combination is about $13 - full BBQ beef plate with any side combination is about $13 -Spam Musubi or any of the Musubi are about $5 an order which comes with 2 -about $2 for fountain drink or Hawaiian Sun which I highly recommend. SWAG/AMENITIES: -indoor table seating -large windows for natural light -self-service sauce station -self-service fountain drink station -public restroom STAFF & EXPERIENCE: Staff is super cool in this place. I don't ever have any problems with them. If my order isn't exactly correct, they remedy the situation ASAP without question. I like that I can call ahead and make an order over the phone when I'm able to plan ahead. One of my absolute favorite fast food restaurants. Top 5 for sure! read more

I came here for dinner on a Wednesday night. The place is very casual and clean with a large amount of people waiting for takeout. I got the mixed salad with island fire chicken. The salad was fresh and healthy. I really liked the island fire chicken and the accompanying sauce. I look forward to trying other menu items. read more

Ono Hawaiian BBQ - Inside - Hawaiian Near Me - Sacramento, California

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This location wasn't too bad, I had the Island Fire chicken along with their Lava Shrimp but wasn't very impressed by it. I did finish the food and it was not bad for the price, but it just felt a little bland. I ended up ordering to go, so I haven't had the chance to look around too much but the location was relatively clean with nice staff. The island fire chicken wasn't spicy at all, and tasted very sweet. I was surprised since I thought it would be more spice leading, but it ended up being more sweet than expected. I had a similar experience with the shrimp, but the ingredients were cooked well. I would come back here for probably the chicken katsu and the short ribs if I wanted Hawaiian BBQ near my place. read more

The food quality never disappoints. Fresh & tasty !! The inside is always clean and the service is great. read more

Worst EVER Ono I have been too. The Hispanic front person was rude with response and look irritated at work. Will definitely not returning back even if I was hungry due to the lack of service. I do suggest the store manager or owner to work with their employees or replaced read more

Great food and cute takeout containers! I love a business that pays attention to the details and seeing their business name on the takeout box, I just knew the food had to be good. We ordered for a family of 8 and got all the essentials: rice, Mac salad, pork, chicken, island fish and spam musubi. And everything was tasty, the freshness and flavor of the food was on point and everything was cooked to perfection. I can't speak about the service or the ambiance since we ordered our food for delivery but I can say that I'd definitely eat here again. read more

Ono Hawaiian BBQ - Spam Musubi in the cutest container - Hawaiian Near Me - Sacramento, California

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I ordered my food to go and it was packed amazingly and everything was cooked to perfection. They provided amazing service, I am very satisfied. read more

Delicious food and great coupons if you sign up for their email list. I always get the Kalua pork plate, which comes with rice, mac salad and cabbage plus a few pieces of broccoli, plus Spam musubi. If you order online, you can ask for your order at the left counter, while orders are taken on the right counter. Extra sauces plus to-go sauce containers are to the left of the to-go counter but on my most recent visit, the staff had packed everything I needed, including forks and napkins, no extra sauce necessary! I've been here a few times since their grand opening 2-3 years ago and it's been consistent, including friendly service. If you're not a fan of email lists, check their social media for possible current discounts. Always a go-to for me. read more

Ono Hawaiian BBQ - Melemele curry chicken/Kahlua pork aloha plate combo - Hawaiian Near Me - Sacramento, California

May is AAPI (Asian American Pacific Islander) month and it's the perfect time to try new places. Ono Hawaiian BBQ has a wide menu with different mixtures of your favorite plates. I ordered the BBQ & Katsu plate which came with three different meats. BBQ chicken, BBQ beef, and chicken katsu. It came with a side of rice and macaroni salad. ( I ordered another macaroni salad on the side which is pictured.) The plate size is the perfectly portioned for someone with a hungry appetite. I personally couldn't finish it all, but it was perfect size for my boyfriend. I enjoyed how there was an area to fill up with katsu sauce and another type sauce which I can't remember the name. I am a sauce type of person so I like when establishments offer it. My server's name was Anna I believe, and she was very nice and allowed me to take mt time with the menu which was appreciated My food came out very tasty and filling. Next time I would love to try their musubis! I would come back and recommend to a friend. read more

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Ordered the special $8 for the new lava shrimp plate. Food was ready quickly upon ordering. Plate was filling due to a ton of rice. Shrimp tasted like salt and burnt onions.... Idk how thay makes lava flavor, but was a bit disappointed with the lack of spice and what salt and burnt onion flavors there were. Salad was decent, lettuce, carrots, red onion, edamame, black sesame seds and an asian dressing could use more dressing, but was fresh and gernerous portions. Maybe a fluke with the cook, or maybe just not a good flavor. read more

Ono Hawaiian BBQ - New lava shrimp plate - Hawaiian Near Me - Sacramento, California

Ordered via pickup app on 5/27. Realized once home & unpacking that they left an item out (2 piece beef masubi) but still charged. I tried calling multiply times but they don't pick up their phone & they would have been closed by the time I got back there. Their food is meh at best. Go to L & L Hawaiian BBQ down the road. Better prices, food & CUSTOMER SERVICE. The convenient app refunded me a whopping 2 dollars & change so I still paid for food I didn't get. read more

Large portions! Aloha in every bite... I didn't experience some of the recent negative reviews posted here. When we arrived on a Monday evening we were greeted by the employee behind the cash register. This is a counter service restaurant so we walked up to the order counter and placed our orders. The employee had a good attitude, was friendly and helpful. Got the Chicken & Beef Combo and Kalbi Short Ribs. Took awhile for our number to be called but it's okay, the wait was worth it. The containers were hot like fresh outta the grill. They were heavy too... generous portions! I had the Kalbi Short Ribs and hubby chose the Chicken & Beef Combo. The Kalbi had three large strips of short ribs... tasty and tender, not rubbery, and flavorful with that Korean style BBQ marinade. So 'Ono! ('ono with the okina -that little symbol before the word- means delicious in the Hawaiian language). Ono w/o that symbol is a fish in Hawaiian. Each "plate" came with 2 scoops of rice, a scoop of Hawaiian macaroni salad and a bed of veggies underneath all that meat. We also got a side order of Crab Rangoon (3-pcs). Crunchy wonton that wrapped around cream cheese and imitation crab. Delicious! Clean and plenty of indoor dining and some outdoor patio seating. Ono Hawaiian BBQ has many locations. This restaurant is located in South Sac. Wonder when we'll get one in Roseville... Review#2579 read more

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Yummy fried food over rice, what is not to love? Tucked away in a nice shopping center, there is plenty of parking The prices seamed a bit high, but rent has to be crazy. Plus, one plate is enough for two people. I got the spare ribs, but it had soooooo much fat. People probably like that though. It was tasty, but standard, we'll come again. read more

The food here is really good, my husband and I always come here whenever I am in the mood for pulled pork, it is delicious and I really love the rice and macaroni salad. The people that work there are friendly and efficient. read more

Ono Hawaiian BBQ - Kalua Pork and Chicken Katsu - Hawaiian Near Me - Sacramento, California

Had an aaaaaaahmazing lunch. This place is clean, service was fast and the food is delicious. I'm definitely coming back soon. I grew up in Hawaii on Oahu and I'm always worried about franchises because commercial Hawaiian food isn't it. But this place really is Ono and I'll definitely be back read more

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Owwwhhh I was so excited to try this place out. Missing Hawaiian food! This place is New and clean. It's great to dine in. I went here last Friday. I ordered seafood mix combination. It was packed with a lot of shrimp,fish and chicken with rice and macaroni salad! Yummy comfort food. I will be back for more! Looking forward to try the meat combination. I recommend it to all the people looking for yummy comfort food. It"s by 99 ranch plaza south sac! read more

Ono Hawaiian BBQ - Yummmmmmmm! Fav missing hawaiin food - Hawaiian Near Me - Sacramento, California

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It's a 5/5 for the food and service. However, I want to write a caveat about the location. If you are not familiar with this area, then it can be apprehensive as it's in South Sacramento with a lot of unhoused wanderers. This restaurant is not somewhere I would want to sit down and eat. Takeout was wonderful. I ordered Ono Hawaiian #44 (Katsu Chicken and BBQ Mix). This is probably one of my favorite Hawaiian food location as their Katsu chicken is probably one of the largest I ever had in Sacramento. I been to other Hawaiian restaurants that were quite generous, but this place surpasses them. It has a good amount of breading but the chicken is thick. The BBQ mix was cooked perfectly. Just right as the meat didn't feel chewy and had a good amount of softness to it. I recommend this place for takeout or to order delivery through whatever app you use. read more

Raw chicken or dark meat? ‍ guess I'll find out later tonight.. or in the morning. Everything else was good though. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Sacramento, California

Hubby and I love Hawaiian bbq! We got the katsu chicken which was yummy and crispy, BBQ pork or beef i forget (ribs?) which had good flavor but had a LOT of gristle which made 1 of the meat pieces only 50% edible. The BBQ chicken was really good and my fave. The salad was ok, I don't like raw onion in salads, but it was edible, likely won't get this again. The mac salad is yum as always. Didn't really stand out but was good. Portion sizes were great. Location is conveniently located near 99 Ranch Mkt. We'll probably go back the next time we get a hankering for Hawaiian BBQ. read more

Ono Hawaiian BBQ - Indoor - Hawaiian Near Me - Sacramento, California

Always reliable quality. The macaroni salad is outstanding. Fried fish is always tender and juicy. Love the available flavors of Hawaiian Sun. Downside: no way to ask for additional dipping sauce, salad dressing or tartar sauce in the app. read more

Food was quickly served . On the other hand, I had ordered the seafood plate which has bbq beef , fish , and what I think was shrimp because it had a tail at the end ( not too sure tho ) . It was very few pieces of bbq beef , the fish and so called " shrimp " was very tough, dry, burnt, and mainly all batter (hard like a rock ) . The so called " shrimp" didn't taste like shrimp and tasted like a mixture of different seafood together . The sushi tho was the best out of everything . I haven't been here since 3 years ago & it tasted way different from today , not sure if they changed owners but wouldn't go here again unless for affordable sushi . The soda machine has unfiltered tap water , it was truly disgusting and had to dump out . Also very poor customer service. read more

I called not too long ago to place an order for pick up, the guy that answered the phone & took down my order was very nice. I ordered a mini chicken katsu with the sauce on the side. This meal is the perfect size. It comes with a small scoop of white rice, small scoop of macaroni salad, meat of choice & steamed vegetables. The chicken was cooked perfectly without it being sorry, or tasting dry. The katsu sauce has a kick to it, so I'm glad I got the sauce on the side since my toddler was sharing with me. Overall I would definitely come back. First & definitely not last time. read more

Ono Hawaiian BBQ - Chicken Katsu Mini Meal, sauce on the side 10/10 - Hawaiian Near Me - Sacramento, California

Me and my bestfriend come to this spot a lot food is alright if u ask me. We always get the mini plate with teriyaki chicken and all rice. Their teriyaki chicken is OK. The slices could be smaller The service is great Sometimes there is a wait. The ambience is okay They can add more decor. Other than that the place I would rate this place out 3 of 10. Hope this review was helpful. read more

Ono Hawaiin bbq delivered on all expectations!! HALEY! She is AWESOME. And is the reason I'll be back! Extremely professional. Very detail oriented. Didn't rush me. Was extremely friendly and polite. Thank you for a great 5min experience. read more

Ono Hawaiian BBQ - Chicken Katsu with all rice - Hawaiian Near Me - Sacramento, California

I accidentally ordered from this Hawaiian BBQ spot due to a DoorDash order. I was looking for Honu. However, the food is comparable. I loved the white fish. The portions are a nice size. I like that they have mini meals because sometimes I don't want as much food. Plus Ono delivers and the other one doesn't which is a plus. I'll eat here again. read more

Ono Hawaiian BBQ - Island White Fish & BBQ Chicken Combo - Hawaiian Near Me - Sacramento, California

We really want to love this location as it's the closest to us. This is our third time here. The first two times we came was during the grand opening and when then ran their 2 for 1 specials. The first two times, the food was excellent. This time, the food is less than stellar. Maybe I'm wrong, but in the photos, the chicken is whole thighs. I got tiny pieces of thigh meat. Just picture Panda Express. And me and the wife didn't get any salad dressing on our salads. Total failure on this visit. I'll wait a couple of weeks and try them again. I'll revise my review if things change. Simply Terrible read more

Ono Hawaiian BBQ - Lots of over grilled meat and no dressing in the salad. - Hawaiian Near Me - Sacramento, California

I wanted so much to like this place because I was *starving* - Unfortunately by the end of the experience I'd just lost my appetite :/ Ono Hawaiian Bbq is a chain of restaurants primarily located in California and Arizona. At least in Sacramento though, it's average ratings are lower than other Hawaiian options, like L&L, and I can definitely see why. The menu items are typically not good value for the amount of food you get. Prices are higher than the average for the area, but I personally felt that the quality was lower.. Maybe something to do with a potential change in management since reviews seemed better previously? I wanted to try the Hawaiian Bbq Plate ($15+tax) since it has variety of meats: Kalbi Ribs, Bbq Beef, and Bbq Chicken (I subbed this out with Katsu Chicken). When I tried to order this at the counter, the cashier, who was well-intentioned, had difficulty understanding that I wanted a substitution as well as in helping to redeem my gift card. I'm not quite sure why the price changed but for some reason, my total came out to be $1 more than through the app! Seeing this, I decided to just make the order online and avoid complicating things. As we were waiting for my order at one of the tables, I picked up my phone and had such a huge fright as I saw two ants crawling on the screen towards me T - T After inspecting the seating area, I saw another a few more clusters of ants scurrying on the seats and the wall! We did change tables afterwards but the new seating area was only a slight improvement- There were a couple of ant corpses on the wall and on the table (and somehow one even got into my to-go bag and came home with me), with a live one appearing every few minutes ;v; The wait for the food was somewhat long, despite the restaurant being empty- Though perhaps they'd accidentally forgotten about us since we switched to ordering in the app. I gotta admit, I think the combo meal looks great in the photo, but remembering back, everything was super underwhelming and at a lukewarm temperature. Rice: small portions/scoop Mac Salad: thin, semi-watery dressing but generous with salt Bbq Beef: average, not much to mention Katsu Chicken: pre-made and left out! batter was no longer crispy and chicken filet wasn't even warm :( Short Ribs: slightly rubbery, tough, hard to chew *but* I did enjoy the bbq sauce/seasoning Overall just not sure if I'd return! ^^' read more

Ono Hawaiian BBQ - Hawaiian Bbq Combo @eats.with.ams - Hawaiian Near Me - Sacramento, California

We ordered 3 different type of meat here, fire chicken, their chicken and beef teriyaki etc, the food itself was delicious and the mac salad was good, rice tasted fresh not old. However, their portions are smaller than other Hawaiian locations I've been to. And this wasn't ordering from the menu side of smaller portions. I was able to finish mines which that's okay, but for the boys they wanted more and it's unlikely to see a Hawaiian spot with lesser meat portions. So FYI. We did order for pickup, online it was easy. Wasn't busy either when picking up food. read more

Ono Hawaiian BBQ - Island Fire Chicken - Hawaiian Near Me - Sacramento, California

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Came here with a couple of friends for dinner. I've been to the Natomas and Rancho Cordova locations. I have betrayed L&L for Ono and will admit I prefer Ono. This location was just as good as the others. My most favorite thing about Ono is how there's no limit to the katsu sauce. Lol I had the chicken combo plate and they always give pretty big portions of food and it's fresh and tasty. Some seating was closed off at this location? I wasn't sure if was due to covid precautions? Luckily, we were able to sit in the booths that were available. The food was tasty and prepared in a timely manner. read more

Ono Hawaiian BBQ - Chicken combo plate w/ all rice - Hawaiian Near Me - Sacramento, California

Came here on 5/21/22 for dinner date with my fiancé. It was a revisit to use one of their coupons and experience different item on the menu board. The restaurant wasn't too busy this Saturday evening nevertheless the cashier and staff working were professional and kept the establishment clean. I ordered the Kalbi short ribs plate and my fiancé ordered the Hawaiian BBQ Beef Plate (which I had before). Plate items come with two scoops of rice, scoop of macaroni salad and the meat. The meat was marinated with a sweet salty sauce and it was tender. Rice was nice and fluffy and their macaroni salad was just delectable. We both ate all of our plates clean (it was that good) and plan on coming back again. read more

Ono Hawaiian BBQ - Kalbi Short Ribs Plate - Hawaiian Near Me - Sacramento, California

Ono officially opened up today and there were plenty of people there to take advantage of the BOGO all day. The cashiers were sort of slow even though there were supervisors helping them. The line suffered a bit because of this. Hopefully everything will be up to par in a few days. We ordered 3 plates and got 3 plates free! The beef and ribs are delicious. The chicken and Mac salad were good normally I love Ono's Mac salad but it was a little warm today. Overall I still love Ono and I'm hoping they improve over the next few weeks. read more