It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Not sure what's up with Homeshield but we've been using them for a few years. They've been…read moreconsistent and good and responsive since we started. A few weeks ago I asked my wife have you seen the pest control folks because we have tons of spiderwebs all over our front yard and stairs. I looked it up and they had not been here almost 2 months even though we were paying for monthly service. I called and they said oops sorry we missed July ( weird we had to tell them ) so they promised to refund us for July- not sure that's happened? They then promised to come out last week- scheduled that and then canceled day of. After a few days, they called us back to reschedule - ended up today and again they canceled our appointment day of! Not sure if there's a change of ownership or what's happening, but we are Considering firing them -not happy.

Always does great work and great flexibility on scheduling…read more Our recent service was for inside the home as we had left for the weekend we reached out to see if he could squeeze us in but he wasn't available Then he reached back out and said he would make a caption and do a weekend service for us we were very happy to get it done while away for a few days to let the treatment air out before we return with our kids Thank again Mr.Greene! Best in the industry and great price Look no further if you read this post I also own a small company and really recommend his company if you're considering getting on a schedule of regular maintenance like we are!

I highly recommend Greene Pest Control! The owner is very nice, professional, and easy to work…read morewith. Their prices are very reasonable, and I really appreciate the honest, friendly service. It's nice to find a local company that provides great service at a fair price. I will definitely use them again!

Chris is awesome. He worked with me and was patient when we had to switch our dates for out of…read morecontrol situations. Twice. Definitely recommend.

Premier Pest Control are the BEST! This review is long overdue. Chris and Michael are very…read moreprofessional, respectful, personable and very responsive. They provide excellent service and provided better pricing than the prior company we were with. They also helped out my mom last year with her ant issues. I'm so glad we found them and highly recommend them if you need service(s)- you won't be disappointed. Thank you so much Premier Pest Control.

Always appreciate their responsiveness and professionally when summer bugs crop up - really…read moreappreciate mark helping keep the house bug

Thanks for the update Erik! I appreciate the thorough service and explanation of the treatment…read moreprocess. We'll keep an eye on ants/insects over the next week and look forward to hearing from you for the follow-up. Have a great week ahead.

Angel from Orkin was amazing. He asked me lots of questions of what we were experiencing and then…read moreexplained exactly what he was going to do. Very polite and did a great job

We hadn't had a termite inspection in quite a while so we called Orkin. We have never had them come…read moreout before. I'm so happy I chose Orkin. George B. came out for our free inspection. He was friendly and knowledgeable. Luckily we don't have any termites. We do need insulation and George gave us a thorough explanation of why and how much we would need along with an estimate. I highly recommend Orkin. Ask for George B.

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

So much I'm disappointed with. They made huge changes and none of it benefits the customer. Every…read moremonth you get outside treatment but if you want interior service you have to call and schedule for a separate day (it used to be the same day). The issue is I CAN NEVER GET A HOLD OF ANYONE. I keep leaving voicemails and NO ONE gets back to me to even schedule. What am I paying for? Also, they are using AI to handle customer phone calls which is insane. We're already looking for a new company.

We've been with Green Flash since the beginning, but the last 2-3 years something has definitely…read morechanged. We used to have the same tech service our home who was very thorough, effective and had pride in his work. Now we have random techs show up who aren't even knocking down the visible webs. We had a web on the corner of our front door and they left it there. If they don't bother with the most obvious cobwebs, they aren't effectively spraying or managing our property. They've had to return to repeat spray numerous times. They sent a manager out in Nov who did a really thorough job and said he would pass on his notes to the next tech who comes out, but it doesn't seem like that happened.

I am not happy with this business at all. The price is too much for just thinking you're going to…read morespray the exterior of a condo and that is it. I've only had one employee that came and did a thorough job. All others skip the services needed inside the home which is the main reason for getting pest control services. The last time they came, they sprayed the outside of the home only. Of course I was upset. When I told them about it, they said they would only charge me half of the fee. Well, I am being charged full price for half the service. Not acceptable.

10 year update, these guys are simply the best. Please don't bother with anyone else, I have 22…read morefruit trees and it attracts the rats in a big way. Trust me you want these guys on your side if you face a similar battle. The ants are never a problem either. Hire the best and you won't regret it. The non-stop 5 star ratings here on yelp are not a fluke. Victor and Albert... Thank you for taking care of our home.

Victor and team are great, very professional and kind and have great communication. Highly…read morerecommend.