Damaris was absolutely amazing. The set up was super nice! It was definitely a hit for the party!! We will be renting from them again read more

Ontario party rentals - Bounce House Rentals Near Me - Ontario, California

Beware of using this company. If you book them, have a backup plan. I put out a request on here with exactly what I needed. They responded back quickly to get my business but only to cancel at the last minute. I was concerned when they kept messing up the details of the drop off and pick up, but things seemed to be cleared up that morning and we were good. But 16 minutes before they were due to drop off the tables and chairs for my son's birthday party, I received a text (not a call) that they wouldn't be able to make it for my order (see attached screenshot). I couldn't believe it! It was my son's 10th birthday party, he was so excited about being double digits, we had almost 70 people coming, and I had no tables and chairs!!! I tried calling them to see if someone could at least drive chairs to me , but they didn't answer my call. I then called Joaquin who wasn't even aware of the situation. I was hoping it was a terrible misunderstanding, but he texted (not called me back) that they wouldn't make it because of mechanical issues. He said that he'd see if he could find someone else to help but he never contacted me back either way. It was 3:30pm and my son's party started at 4:30pm and all they could say was sorry for your inconvenience. On top of that, he didn't even refund my deposit right away. I had to request it back that night. That should've been immediately done. We had to buy chairs and tables from Home Depot and we still weren't able to get enough for people to have a place to sit. I was late setting up and it was hard to get set up and greet my guests. It was awful!!! And all they could say was "sorry for the inconvenience ". It was beyond inconvenience. Buyers beware if you decide to do business with this company. read more

Ontario party rentals - Proof showing that they canceled at the last minute. They were supposed to deliver at 3:30pm. - Bounce House Rentals Near Me - Ontario, California

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I've used their services twice already and have been happy with them both times. There is no need to look anywhere else as they provide everything needed to plan a great party! They are flexible and quick to respond! I added things last minute to my order and were able to accommodate! read more

I have been using them for 3 years and they are far the best in the area! Fair priced, professional, quick response and best of all stress free. I will continue to use them for tables and chair rentals. read more

My second time doing business with them . Always reliable with the time set up . Nice people and we are looking forward to renting my party needs from you . read more

Ontario party rentals - Back drop with balloon garland - Bounce House Rentals Near Me - Ontario, California

I called to get tables and chairs for my mother's surprise birthday party at the last minute. I was shocked by how fast and easy it was to order and pick up the next day. I had problems sending my payment over on my end and they worked with me to get it to them smoothly without and other issues. I highly recommend this business to anyone in the Inland Empire not to mention how reasonable their prices are. read more

I'm from out of town and my parents were hosting my daughters first birthday party. I rented a few space heaters from this company for the event. Pros- Joaquin and I communicated mostly via text! He was easy to book. Did not ask too much and only needed a deposit and payment via Venmo. His staff showed up early the day of the event and showed us how to operate the heaters . Cons- His staff let me know when they dropped off the heaters they would test the heaters to make sure they worked and this was non refundable if they didn't work. They also let me know there were minimal events that day so they could have some time off thus gave the tone of being unavailable. One of THE HEATERS DID NOT WORK! The night was pretty chilly and I needed all the heaters to work. They were also difficult to move because the wheels were worn out. My parents have a small yard so the broken heater was just in the way. Overall, I paid $250 for two heaters and a broken one. I reached out to Joaquin but he did not respond. I feel I should be refunded for the broken heater. This is simply unacceptable. I tipped his staff and tried to be a low key client especially when I got the tone they were no refunds regardless of equipment working and they had the rest of the day off. I don't like leaving negative reviews but I did not get what I paid for. read more

I contacted Ontario Party Rentals for a last minute jumper request. They were super responsive and kind. Pick up and drop off were super easy too. I would definitely utilize them again! read more

Ontario party rentals - Bounce House Rentals Near Me - Ontario, California

Horrible service. Our initial conversation went well but it was all downhill from there. I informed him I'd be renting a venue, so I'd need same day delivery and pickup which he agreed to for an extra fee. No problem, I agreed. I asked for 11:30am meet up. By noon, i called to see where they were at. He claimed they were there around 10, called me over 10x, that they couldn't find the place and left. Then Joaquin kept reassuring me they would come back and deliver. After calling and texting repeatedly for hours, i just kept getting affirmations that they were on their way and late then tried to put the blame on me for not being there at 10 (which i requested an 11:30 drop off) and proceeded to show me the call log---WHICH WASNT EVEN MY NUMBER they were calling. I asked for a discount bc their new eta was 3:40pm and my party started at 3pm. He then proceeded to claim bad reception and stopped answering all calls and texts and never showed. I spent hours and a lot of money for center pieces, table clothes, and overlays that never got used and a bunch of guests with no place to sit or eat. He could've told me earlier the tables and chairs weren't gonna come after the first attempt but he strung me along the whole day saying they would. read more

Ontario party rentals - Bounce House Rentals Near Me - Ontario, California

Don't call anyone else! This is THE PLACE for party rental! I contacted them last minute for a birthday party and got an immediate response. They had photos available of many different bouncers and water slides, and patiently answered all my questions. I picked one of each and received a great price. The delivery and pick up worked around our busy weekend schedule, and the crew was very courteous and efficient. I'm saving this number to contact for future parties! Thank you for making my kid's 9th birthday a blast! read more

I've booked with them a few times, and they are always on time and reliable. Pricing is always fair. read more

The staff is friendly and helpful. I had a Birthday party and needed the works. Joaquin and I believe her name was Ruth. They were the best they made sure I had just enough of what I needed. What I loved about them is they didn't try to push more sales. The Delivery was a breeze and they picked up the next morning. I will definitely use them again. read more

Joaquin was so helpful. I had a last-minute gathering and had no clue were to start. We were able to get the tables chairs and a jumper last minute. The delivery and pick up went so smoothly. The Jumper was very clean and in great condition, and the best part was the price. They are very reasonable. and even more important they were very professional and sweet. I will definitely spread the word to my family and friends. Can't wait for my next party, because I know we will be in great hands. read more

Good pricing and great service for last minute birthday party for my little sister . The people were very friendly and very fast to reply. read more

Ontario party rentals - Very good fast service, the jumper was cleaned and was good pricing last minute for my sister birthday party. - Bounce House Rentals Near Me - Ontario, California

I cannot say enough about Joaquin and Ruth and their team. They were super friendly and helpful. We needed chair rentals for a wedding and they came through like champs. Since our wedding was on campus, we needed set up and pickup at specific time and they were on point. The chairs were set up exactly like how we instructed. I would highly recommend them. Thank you so much for your help! read more

I'm a repeat happy customer already! We called them back for colorful draping this time for my niece and loved how it came out! She and everyone were in awe- thanks Ontario Party Rentals! read more

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Booked a last minute rental and they took care of a jumper for my daughter's birthday today. Super friendly delivery driver and Joaquin helped me with booking and gave me options. I really appreciate the friendly service and assistance my kids had a blast. read more

Ontario party rentals - Jumper - Bounce House Rentals Near Me - Ontario, California

I don't like trash talking small businesses but I feel like this one is warranted. I know how much time, money, and stress it takes to put a party/event together - so here is my experience and advice to anyone looking to rent from this company. We rented a canopy, tables, and chairs for our baby shower this past weekend. The rentals were delivered a day early which is the only positive thing I could say because it gave us enough time to scurry and call someone else to save the day. The tables were in terrible condition. Dirty, cracked, burnt, spray painted.. Luckily we rented table cloths from them (which mother in law spent over an hour the night prior ironing out). The chairs were in even worse condition. So bad that we didn't even use them. We were fortunate enough to find another company to deliver chairs the day of the baby shower. When we noticed how bad the chairs looked my wife called immediately and asked for their "upgraded" chairs or chair covers and was told they were all out. I later called the owner to tell him about the chairs (I wasn't asking for our money back), I just wanted the chairs out asap before the party started. He never apologized for the condition of the chairs - all he said was, "they're that bad huh? Well we offered chair covers." He didn't try to solve the problem at all. My wife spoke to him later when the dust settled and asked for a reimbursement for the chairs but was denied because "they offered chair covers". A refund would have been a nice gesture and maybe saved the company some face. That simple! *Unless the company starts investing in newer supplies, I think looking somewhere else for rentals is your best bet. Save yourself the stress! We were very disappointed to say the least. read more

Thank you for dropping off the rentals on time. We are very pleased with your service. Until next event :)

Scheduled with them for my son's birthday. On the day of, they did not show up or offer any form of communication until I reached out to them. They offered to send my deposit back to me and I gave them the info to do so. They have not returned my deposit even after following up 2 more times. Overall just a very disappointing interaction. read more

This local company was spot on in customer service and quality of products. They responded to my requests and questions right away. Notably, we rented a beautiful tent, tables and chairs on a weekend with pouring rain. We were so worried about our guests staying dry. Ontario Party Rentals ensured that the tent was secure and leak proof, adjusting its placement multiple times to get it perfect. Pick up materials was timely and unobtrusive. Pricing was fantastic in comparison to other local companies. read more

Joaquin is so great to work with! We had not had a party in a while but now that we are having one, we remembered our great experience with Ontario Party Rental. Very helpful, fair pricing, great options, and easy to work with. Looking forward to many more years and events together! read more

Truly the best party rental I've ever used. Very professional, customer service oriented, and above all pickup and delivery was on time. Would highly recommend. Extremely reliable. Excellent and prompt service. Party supplies and jumper were well maintained and very clean. Made my event extra special. read more

On time service, very friendly, good products rented and great price!

I highly recommend this business. We were happy with the service. Ontario Party Rentals responded immediately to all of my many questions. Delivery and pick up was on time as promised. read more

Joaquin came through very last minute, day of my event. Super good communication, simple process, easy to work with. Thanks again Joaquin!!!

Great prices on table and chairs! Great customer service! Very friendly and professional staff! Would definitely use you guys again for future events! read more

Reliable and fast easy process for renting a jumper. Jumper was clean and good condition. I would definitely use them again.

Good service. Prompt. Furniture is clean and in good condition. Would use them again and recommend.

We've used them on several occasions and They have always been on time to drop off their equipment and the prices are always competitive with other companies we look forward to doing business with them for future projects read more

Bad don't do business with them. They cancelled the day of my party and I still have received my deposit back.

Contacted Joaquin last minute to rent equipment for a party the next day. I literally messaged at like 8pm. He contacted me back right away and set me up to rent the bounce house equipment for the next morning at 8. He was very nice and professional and I am so appreciative for the last minute rental. Pick up and drop off was a breeze and was very well priced. Thank you again! read more

Joaquin was nice and the price was reasonable, but the hygiene of the equipment was bad. I rented a jumper, chairs and tables but we had to clean food residue from the previous party. Also the Jumper had trash inside and when we disassembled it cockroaches came out from under it. They should work on cleaning the articles. read more

Ordering with Ontario party rentals was a breeze. They are super responsive and responsible. They delivered the tables and chairs I asked on time and their prices are competitive! Thanks again Ontario party rentals for helping me out last minute! read more

They have everything you need to elevate your party to the next level at the best prices! 10/10 recommend

Great service. Got my white jumper in time for my kids birthday party. Thank you party rentals you rock !!!

Requested quotes to Party Rentals for a Jumper, Tables & Chairs. Joaquin Responded promptly and prices were very reasonable. I was able to book everything I was looking for, and even though it was a bit last minute Joaquin took care of everything. They dropped off the supplies in the morning and picked up the next day. I will definitely book again for any future events. read more

Rented a canopy last minute for my brothers wedding. The company was responsive and on time for the delivery. The deposit was easily made through Venmo and pickup was the day after our event. read more

Great to work with. They dropped went out of their way to deliver the jumper. They came out and delivered the jumper two days early and left it an extra day for the kids to use. read more

Awesome service, great prices. I have called them for last minute rentals and they have delivered with no hesitation.