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    We didn't realize how many places Alex took us to until  waking up to a bunch of stamps on in our hands lol.
    Natasha L.

    I highly recommend this limousine company to anyone out there wanting good connections to the city along with great service! From the beginning, Alex has been super polite when I first called looking for good limo rates because my best friend and I were both turning 21 and he guaranteed me great service and safety. He dedicated his time talking to me over the phone for over 20 mins telling me what he'd provide etc. I was super pumped after talking to him because he told me he knew the city really well and promised me he'd take us to great places. He went above and beyond with everything! I asked him to buy some balloons to surprise my friend and told him that her favorite color was pink and as soon as we get in the limo, there are pink napkins, a nice bottle of rose champagne, different shade of pink balloons and a tv with Beyoncé music. He took us to several clubs getting us in for free in very and each one of them such as: Redwood room at Clift Bourbon and Branch Beer Cellar, Vessel Nightclub, and Audio Nightclub. He was gonna take us to slide but at that point I was a bit too drunk lol. He was also super reliable, whenever we were done we didn't even have to call him because he was outside waiting for us. He told us as well if anyone gave us trouble to text him because he'd help us out. He was not only our driver but a great friend! Towards the end he took us out for pizza and at Lombard St. for a selfie. We saved so much money thanks to Alex, along with getting a great rate for six hours. Limos are definitely expensive, but with our great experience I would say we got more than a great deal. I recommend Alex to anyone who is trying to find a relaxed, fun, trustworthy driver who will go far and beyond to make his clients happy. He was honestly amazing! Thanks Alex! We can definitely say that we've found our guy when needing good transportation. Ps. I normally never care enough to write reviews, (I just use yelp for reviews) but Alex totally deserves to be recognized! :) Natasha and Jen.

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    12 years ago

    Personal and attentive, don't waste your time with anyone else. I love the magical service, 5 stars is an understatement :-)

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    13 years ago

    Amazing experience. Went on a tour around the bay and Kimo was very accommodating! Recommend!!

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    14 years ago

    Great trip and ride to Napa! Highly recommended!!!

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    Page 1 of 3

    Ask the Community - Onyx Limos

    Review Highlights - Onyx Limos

    Alex caters to your needs and does pretty much whatever you wish when it comes to customizing your experience.

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    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach

    Umbrella Global Bus & Charter

    4.7(243 reviews)
    4.4 kmSoMa
    Luxury
    Family-owned & operated

    Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

    What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

    Photos
    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

    Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - ADA Accessible Minibus with Lift

    Umbrella Bus San Francisco - ADA Accessible Minibus with Lift

    Umbrella Global Bus & Charter - Umbrella Bus San Francisco - ADA Minibus Interior

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    Umbrella Bus San Francisco - ADA Minibus Interior

    Onyx Limos - limos - Updated June 2026

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