About 14 years ago, I found this shop . Many bikes of mine have been bought here. Wouldn't trust any repair to any other place. Period . The guys in here love bikes. Any bike. They live to fix 'em. They live to build 'em. And when they can find time... They ride. But they also share their knowledge- to help you become smarter about your bike. Or the bike you think you want to own. No pressure. Just great guys, offering great service, great bikes, and great info... No other place compares...come in and see for yourself . read more

Friendly and accomodating staff, this is your store if you are looking for a good and quality bikes as well as parts

Love the people here, I ended up buying more stuff here and more bikes because they don't force to sell things to you (e.g you need to buy this or that). They give you more accurate information on what you need and find solutions to your bike issues quickly. Honest and respectable people and won't treat you crap or make you feel stupid (like other bike shop). They will convince you to go biking not buy a bike ;-) read more

I flew in from the Middle East and was only back in the States for a total of 20 days when my bike was damaged during the flight. I brought it to Open Air Bikes and they fixed my bike with great urgency. They ordered the parts on "Priority Mail" and the installed the parts the same day. They understood that I want to maximize my vacation time by riding and they took real good care of me and my bike. On my flight back, they packed up my bike nicely even though I didn't give them enough time to do so. Jeff stayed after closing time to pack it and called me to pick it up as soon as he was done. Guess what, I made it to Bahrain and my bike is great! Thank you so much Open Air Bicycles! Best bike shop in Ventura County, a bike shop that has real passion for cycling and all its riders! read more

Jeff is amazing very knowledgeable about the sport helped get on the bike of my dreams definitely be back for more can't wait to get out and ride the day away thanks open air bicycles read more

Im a new rider only about 3 months into mountain biking steadily and was looking to upgrade into a better bike. After an hour with an associate Mario who was great I made the decision to buy a Specialized Hardrock mountain bike that was priced at $440. When the time came turns out they priced it wrong it was $525. I had $500 in my pocket ready to buy today and asked if they would honor their pricing. The owner shut me down and said he cant do it. I said this is all i have for my budget. Its the difference between walking out with a bike right now or not. Rather than earn a customer for life and making some money vs no money I was turned down. I wont be coming back to this shop. This wouldve only been a $500 purchase but it wouldve been the stepping stone before a $1500 purchase. read more

My first visit to the shop was in 2014. Injured runner, new cyclist, and had no idea what to expect. I was pretty apprehensive because of my limited bike experience. Went to other local shops and didn't get a good vibe until I came to Avery's. The staff was patient and informative, welcomed all my questions, and Jeff set me up with a Specialized Dolce. And that's when I got hooked on cycling. Ever since that first visit, my boyfriend and I come back to restock on tubes and tires, check out new gear, and talk shop. I upgraded to a Specialized Alias in 2016 (thanks again Jeff!) and got my first ever bike fit with Jon Avery this year. What a game changer! I've never felt more confident on my bike. Avery's Open Air Bicycles is the place to go for quality customer service & expertise! Thanks for all your help throughout my journey as a cyclist! read more

I've used this shop for a long time and generally been happy with them, but don't plan to again any time soon. Covid has them really backed up and repairs take 10 - 14 days. But what really disappointed me is that the last two times I went in, several employees (including one who I believe is the owner) were not wearing masks. Too irresponsible for my taste and says that you don't care about your customers or the community. read more

I was having a weird back tire wobble, thought the rim was bad, however when I took the bike into the Shop the new owner Jeff looked at it and did a quick true of the back wheel. The service was quite amazing on how quickly the shop crew took care of me. I ended up getting some new spring gear as they have recently reshuffled the shop to make it more customer friendly and easier to find items. Thanks again for the great support! read more

I am a regular customer with now three purchases of new bikes from Open Air. I return because I am comfortable to ask all my silly questions and confident to get an honest answer. Recently, when my road bike came up stolen (so sad), I helplessly returned to ask Jeff, my salesman, if anything could be done. He listened. Several months later he responded with a solution. He contacted me and offered a hugely discounted price (over half off), an unbeatable deal, on the same model bike. I, satisfied, purchased the bike and am thoroughly enjoying it. When picking up the bike, he, unannounced, installed a pump, pouch with levers and dual cages. I am a satisfied customer because staff are knowledgeable, ready to educate and ready to listen. I return because they care about fitting my level of riding with my budget. read more

Amazing, friendly, and helpful service. Made the experience enjoyable and genuinely cared. Took the time to acknowledge when I came in with my service issues and took the time to bid me a safe riding experience. Highly recommend. read more

I recently took my mountain bike to Open Air for a minor tuneup. The employee looked my bike over and let me know what work needed to be done. The rear shifting needed an adjustment and the disc brakes needed to be bled. ( The rear shifting was so far off that the bike was almost unrideable). After advising that it would be a few weeks until they could schedule a service day, he told me that if I was willing to wait for a short time, he could get the shifting adjusted right then. After completing the work on the rear shifting, he scheduled my return date to bleed the brakes and charged me $10. I know that bike shops are super busy right now as a result of Covid 19, so getting the most critical work done on a my bike in such a timely manner ( and for a reasonable price) was very much appreciated. Great job Open Air!! read more

Best ever bike shop. Jeff is amazing customer service is spot on. Friendly staff and prices are great. You just can't go wrong buying a bike or repairs. It's Ventura's best read more

I bought what is my first high-quality bike from Open Air. It was for me a lot of money but I got an amazing deal and their service and support since then has been the best! Mostly I have worked with Mario, Mark and especially Mike but everyone there seems like a pleasure to work with. They are all great. I love this place! read more

I have been going to this shop for over a year now and I have been extremely happy with every single encounter I have had. I bought my first road bike from them after a long search that included several other shops. I choose Open Air primarily because of their patience with me as I struggled to make a choice. Jeff answered all my questions and really tried to understand what would be a good fit for me. He shared a ton of knowledge and things I should consider (all of which turned out to be spot on!) No pushy sales, just honest and patient help. ALL of the technicians are knowledgeable, helpful, and friendly. I now trust Open Air for all of my cycling needs and I would highly recommend them to anyone looking for an awesome trustworthy shop. read more

Great service, very friendly staff - but unfortunately not all staff are wearing masks, especially some of the younger employees. I really love this shop, but wish they fully followed COVID guidelines. read more

Fantastic shop! Knowledgeable and helpful. Jeff knows his stuff. Found the right bike, at the right price, and loveHighly recommend!

Routine patron, if nothing more than to look around. Helpful staff when I need advise. I have ordered items and purchased items in stock. I have had my bikes serviced, and I have purchased a frame back in the day. Good Local Bike Shop worthy of loyalty, for me since early 1990s. read more

Come in looking like a biker & you will probably get help..come in looking like a layman & they will pretty much ignore you. Bike snobbery at it's best. read more

Great shop. All the workers are helpful and know what they're talking about. Went around to many shops in the Ventura county area and this has been my favorite. read more

I was looking for a bike for my 7yr daughter and they really helped me out.This is my second bike from them.Would recommended to anyone looking for quality bike. read more

I'm new to Ventura County and didn't have a go to bike shop. Earlier this week, my road bike was not shifting gears easily and I had a trip coming up where I wanted to cycle so called to see if I could get a repair. Jeff, the owner I believe, indicated their repairs were scheduled solid through October, which I understood completely due to the virus aftermath. He suggested I bring the bike in anyway so they could take a look at it and maybe do a quick fix. Lo and behold, I go to the store and Mario checks out the bike and finds the chain needs oil and a rear wheel needing tightening. After about 10 minutes Mario suggests I take it for a ride to see if it's fixed. It rode perfectly. I went back into the store I asked how much to pay. Mario and Jeff looked back and forth and said, no charge. I was so appreciative I tipped Mario and bought some chain lubricant at the register. That's how you gain a customer for life. Thanks Jeff and Mario, I hope to return your courtesy in the future. Good luck and stay safe! Dave read more

Very friendly, helpful and knowledgeable. Support your local bike shop.

Amazing customer service. Mario and Mark are incredibly knowledgeable bike mechanics. Honest assessment of bike issues and fair pricing for repairs. I'd highly recommend this bike shop. read more

I just had a tuneup and new tires installed on my bike at open air bicycles. The team at open air are very knowledgeable and a joy to work with. I was surprised at how much work they did at such a low cost. I feel this is the best shop in town and I will only trust them to work on my bikes. I have 9000 miles on my bike and now it rides like it is new again. Thank you Jon and the team at open air bicycles. read more

I was definitely surprised by my experience at this place. It has a mom & pop shop type feel to the place. It's off of E. Main St one block east of Seaward. They mainly focus on Specialized bikes & apparel. From the minute I walked in the employees were welcoming and down to earth. I originally went in to demo a road bike (2010 Specialized Roubaix Expert with full Ultegra) which I eventually ended up buying because it was such a great deal. Instead of spending 15 minutes to pick up the demo I was there for 2 hours talking with the staff (Kyle & Dylan) about cycling. Interestingly enough I was at the Tour of California Stage 8 in Westlake talking with a Giant Bike rep. I had asked her who she would recommend for a proper bike fitting and she quickly said "John Avery" who is the owner of this store. John was out of town when I came in but his staff was extremely knowledgeable in the bikes they sold, how to properly fit someone to a bike, and about cycling in general. Rather than pushing you towards a specific bike, they take their time to educate you on the available options and let you make the decision for yourself. Cool staff, great products, great customer service!!!! read more

I was looking for a bike after not riding for more than 15 years and Avery's Open Air was recommended to me by a friend who is a biking fanatic to say the least. He told me I would be asked some questions and that Mark would be happy to answer. He was right! He had answers to questions I hadn't even thought of asking. He is very knowledgeable. They are a Specialized dealer and have a couple other brands in the store. Although I didn't buy a bike from Avery's, whenever I go in they (the staff) are helpful and are willing to spend time to answer any and all of my questions. I have purchased accessories there and waiting to pick up some new tires. The prices seem reasonable, and seem to be below msrp form the bikes I researched. I've already decided that my next bike purchase will be from them. I already have the bike picked out, just gotta save my $$$. I highly recommend Avery's Open Air, even if you're not ready to buy, they will help you make a more enlightened decision about the type of bike that you are looking for. read more

Wow, just wow. Was recommended by a friend and am SO thrilled. Marc (or Mark?) and Luke were informative, helpful, interesting, and just all around super nice. They explained, they demonstrated, but basically they FIXED. And the price was reasonable, the results were wonderful, and I'm basically a client for life. Do not hesitate to come here, these are awesome people who know their bike stuff and are super honest. I will refer again and again, honestly, if i could give more stars, i would. read more

This is a shop with great customer service and skilled staff. I'm from out of town, and riding through Ventura, my rear derailleur cable broke. Knowing there were bike shops on Main, I rode along the street until I got to Metal Mtn bikes (I know this is for Avery's - wait for it). It was 10:15 and the shop opens at 10:30. I noticed someone in the shop so I tried the door. It was unlocked, so I started to go in. The person in the shop met me at the door and I explained my problem. Rather than inviting me in, he told me to come back in 15 minutes. Okay, I get it. That's his prerogative. I'm not going to write a negative review of Metal Mtn over this. Not wanting to wait, and knowing there were other shops, I continued down the road to Avery's Open Air Bicycles. They open at 9 am. I was met by Dylan and John. I explained my problem to them and that I was in the middle of a ride. Without hesitation, they took my bike right away and went right to work on it. The cable broke inside of my SRAM Force shifter/brake. It was a bit tricky to extract, but John and Dylan worked as a team, got it out and threaded a new cable. They set up my derailleur perfectly, and lubed the cable so it shifted like butter. I was out of there in less than half an hour, and the price was reasonable. Thank you, thank you, thank you!!! read more

What a nice shop! Friendly and informative people! Took my fifteen year old mountain bike to Open Air to get a tune-up and was quoted about $50-$70 over the phone. Brought it in on Monday and it was ready by Friday, and it was only $57, and that included a new shifter! However, even if it was more, I would have been happy as the owner John spent almost an hour talking to me about bikes, mine and others. He unloaded my bike for me and gave me some great information as I am kind of an extreme outdoorsy kind of person and was thinking about expanding into more extreme riding. I am happy that I came here, and I know where I'll go in the future! read more

Open Air ROCKS!! On Wednesday the 15th I went to our condo community bike closet to get my bicycle, to my dismay it was stolen. After m making a police report I started calling bike shops to purchase a new one. I tried telling the employees of five different shops what my needs were and was made to feel like they were doing me a big favor. Jeff answered at Open Air and listened to what I was looking for. He suggested bikes in my price range and said I would be taken well care of. When I arrived I was pleased to see that his crew were wearing masks as I have a heart condition and covid would affect me greatly. Katy greeted me and though they were busy gave me undivided attention. She showed me several bikes and we found one that fit my needs. Saturday I showed up to pick up the bike and they were extremely busy again. Just as on Wednesday every employee greeted me and asked if I had been helped. Katy ensured everything was as ordered and when outside with me and waited for me to return from a test ride to ensure I was satisfied. This is your place to buy a bike or have your current bike repaired. I love the professionalism and care of the crew! read more

What a great shop. Recently purchased an entry level mountain bike, and can't speak highly enough about my experience. Haven't been on a bike for many years, but they made the whole process very easy. All of the staff are experts, and spend the extra time to get you on the best bike for your needs. The owner actually built my bike when it arrived, and spent at least thirty minutes educating me and making sure the bike fit. Needless to say, my new Specialized Rockhopper Comp is AWESOME. And I will be purchasing more bikes for my family in the near future. Thank you Open Air read more

Open Air Bicycles - What a great bike. Love it!!! - Bikes Near Me - Ventura, California

Found a beautiful, red bike to replace my 1970 Schwinn. The salesperson was incredibly helpful. The reason I rated 5 stars though is because I moved to Sacramento and needed sales documents for repair (due to my own carelessness), the guys were able to locate my sales slip and email it to me the next day. That's customer service! read more

My daughter and I both ride vintage steel lugged frame road bikes and these guys are very good at repair, parts and maintenance. They have helped us numerous times!! I try to buy from them first, always my first choice. A lot of bike shop in a small package. Great service. read more

I had the most amazing experience here at Open Air Bicycles and I especially want to shout out to Jeff Fuqua who is the rock star who saved my ride and my day. My gears broke happily right outside this store. Jeff too the bike and immediately started to look at it. In the meantime he gave me his wife's bike to ride so i did not spoil my day. He fixed and fitted it for me, at NO COST TO ME, while he would look into fixing my bike. I returned after a LONG HARD ride. Unfortunately the parts needed to be ordered for my bike and I live in LA. I asked how much to rent the bike. He said nothing. This is how we roll. Jeff and Open Air Bicycle, you are the absolute best. Thank you for being so generous and so helpful. Everyone get out there and give them business. Be SURE to ask for Jeff. Thanks Jeff read more

Bought a road bike here, my first since my last in 1978. I was going hybrid route then friends told me if I want to ride seriously, go carbon and get a road bike. Jeff at Open Air introduced me to Specialized and a Roubaix. The bike is way more than I ever thought I would ride. But this story is about Open Air and the great service, friendship and support the owner and staff offer. Jeff is one of the service techs that sold me the bike and he has a great way of educating and supporting me through the process of learning the ins and outs of road biking. Mario and Mark are also welcome faces and always willing to help. There may be other options out there but my go to crew will always be Open Air. Check them out, you won't be disappointed. Cheers! read more

If you're shopping for a bike in the Ventura area, you should definitely start at Open Air. First of all, they make you feel welcome, even if you're a beginner. 20 years ago when I first came in there, I was as green as could be and the people there welcomed me, took the time to show me the ropes and always treated me nicely. As far as service goes, these guys know their stuff. They're among the few places I've found in Southern California that know how to fix Campagnolo components. A broken spoke, a derailleur that's not shifting quite right, they'll have you on the road in no time. And if your shoulders or knees are aching from riding, see Jon for a bike fitting. He will get you dialed in so that those aches and pains fade away and you can ride comfortably for hours. Are they as cheap as some online places? No. But for a measly few extra dollars, you get wonderful service. Instead of taking your bike out of a box and building it up yourself, your new bike is built up by experts. They'll make sure your new bike fits you properly and keep it running smoothly for you. Truth is, from a stand point of value, there's no comparison. read more

This is a good bike shop. I went in for a flat tire, they fixed it for $13. They didn't try to sell me on a bunch of junk but they took time to show me some headlights and newer tires if I wanted to save up for some. My only complaint is there can be a bit of a wait time if they are already working on a bike, because many people stop in for minor repairs when I stopped in it was a Sunday morning. I recommend this bike shop for quick repairs in mid-town. read more

These guys couldn't even build me a bike that works. I had nothing but trouble with the bike I bought. One time I brought it in for a shifting problem and they actually made it worse. I will never buy a bike from Open Air again. What shame because I really believe in supporting local businesses. I'm willing to pay a little more to keep local shops in business. read more

Best bike store in town. Their customer service is top notch. Friendly and down to earth (which is surprisingly uncommon in nice bike shops). Doesn't matter if you're in their store to buy a top of the line mountain bike worth thousands of dollars, or if you're just buying a patch kit ... they always treat their customers right. Their prices are fair and square and they also get some really freakin' sexy bikes. I'd award this shop more stars but Yelp only lets me give out five at a time :) read more