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    Operation Long Island

    5.0 (3 reviews)
    Open 8:00 am - 6:00 pm

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    Solidarity Movers

    Solidarity Movers

    4.9
    (244 reviews)

    I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

    Summary: + good price…read more+ fast and overall fine service + overall nice workers - poor communication - some unprofessionalism - some damages I went back and forth between 3 and 4 stars, but ultimately landed on 3. I want to provide enough context so anyone considering Solidarity Movers can make an informed decision. Overall, this was one of the better moves I've had, but not one that warrants the 5-star reviews I see here. My husband and I moved from MA to NY due to family circumstances. The move was already stressful before it began, which is relevant because Solidarity was recommended by a friend who had a great experience with them. Given some poor experiences I've had with movers in the past, I felt confident choosing them. Unfortunately, things started off rocky. I completed a video walkthrough, received an initial quote, and then requested a revision. After that, communication stalled. Multiple follow-ups went unanswered, and I couldn't even get confirmation that my request was being worked on. After about a day of silence while other companies were responding consistently, I was ready to book elsewhere and left a review reflecting my experience. Within minutes, owner Zak called me. He was understanding, professional, and genuinely seemed to care about my concerns. Communication improved immediately, I received the revised quote, and their pricing felt fair, so I booked the move. A couple of weeks before the move, I reached out to confirm everything was still on track and asked about payment. I was told, in writing by Mike, that the remaining balance would be due "upon completion of your move." To me, that clearly meant after delivery. The move was scheduled for June 19 with overnight delivery on June 20. The crew was originally expected between 12 PM and 2 PM but arrived around 4 PM due to traffic. Traffic happens, and I had no issue with the delay itself. The crew was polite, worked efficiently, and seemed to handle our belongings with care. Unfortunately, this is where my experience started to decline. While packing, I overheard two crew members make a joke about my husband and me. It wasn't the worst thing I've ever heard, but it was disappointing to become the subject of a gay joke, especially from a company that publicly projects queer allyship. I chose not to make an issue of it, but another customer may have felt differently. Once loading was complete, the foreman informed me that the remaining balance was due immediately. This directly contradicted the written communication I had received. When I raised the issue, Mike acknowledged there had been a miscommunication but insisted I still had to pay on the spot. What made the interaction frustrating was how dismissive he came across. He stated this was standard procedure and said he would investigate the miscommunication, but unless there is another Mike, the miscommunication originated with him. Rather than create additional stress for myself, I paid the balance and moved on. To be clear, I still tipped the crew generously because they worked hard. By the end of the move, they had received $1,200 total in gratuity, or $400 per mover. The next day, delivery was delayed again due to traffic, but the unloading process itself was quick and organized. The crew followed instructions, reassembled our storage bed, and got everything into the house efficiently. After unloading, I was asked to sign paperwork stating everything had been delivered without damage. This struck me as odd because we hadn't unpacked a single box yet, so there was no realistic way to verify that. Like many people at the end of a move, I signed because I was exhausted and just wanted the process finished. While unpacking later, I discovered our $1,500 credenza had been damaged. Two interior shelves were broken, one completely split in half. Several glass items were also broken in transit. Nothing irreplaceable, but damage nonetheless. Could I file a claim? Sure. But after an already stressful interstate move, I don't have the time or energy to go through another lengthy process. Instead, I'm leaving this review so others can make an informed decision. Despite everything, I would still consider recommending Solidarity Movers, especially for a local move. The crew worked hard, and this was far from the worst moving experience I've had. However, the communication issues, payment confusion, dismissive handling of that confusion, inappropriate comment, and damage to our belongings prevent me from rating the experience higher. If you're reading reviews because you're planning a move and trying to make the best decision possible, I hope this helps. Wishing you the best of luck!

    Piece of Cake Moving & Storage

    Piece of Cake Moving & Storage

    4.6
    (2.7k reviews)

    Piece of Cake did an exceptional job with my move. From start to finish, the entire experience was…read moreseamless and exceeded my expectations. The two movers arrived exactly at the scheduled time listed in my agreement. They were friendly, professional, highly skilled, and incredibly efficient. I unexpectedly needed a few additional items boxed on moving day, and they handled everything without hesitation. Every item was packed and transported with great care. Nothing was broken, damaged, or missing. The move into my new space was just as smooth as the move out of my old one. They carefully followed all of the building's rules for elevator use, placed furniture exactly where I requested, and neatly stacked boxes in the appropriate rooms. What impressed me most was their professionalism and attention to detail. They communicated clearly throughout the process, regularly checked to make sure I didn't have any questions, and truly went above and beyond to ensure everything was done right. Before leaving, they removed all of the packing materials they had used and left both my old and new homes clean and tidy. The entire move stayed on schedule and was remarkably efficient. I honestly could not have been happier with how smoothly everything went. The two movers assigned to my move were truly exceptional--kind, courteous, hardworking, and diligent professionals who clearly take great pride in their work. Please extend my sincere gratitude and appreciation to both of them. They made what could have been a stressful day remarkably easy, and I hope they know how much I appreciated their professionalism, care, and dedication. They are wonderful representatives of your company. Thank you for such an outstanding moving experience. I will absolutely use your services again for any future moves and will gladly recommend your company to friends, family, and colleagues.

    Dmitar and Jose were fast, efficient, careful, and kind! 100% recommend their service.read more

    Your Choice Van Lines

    Your Choice Van Lines

    1.0
    (7 reviews)

    0 star if I could. The General Manager, Max -- if he is the general manager -- is rude,…read moreunprofessional, and uncommunicative. They damaged the house while moving the furniture, holes on the walls, front door dent, carpet. Very unprofessional. I contacted Max and made him aware with the movers and filed a claim, and the day after he said that we are not responsible, the house was damaged and hanged up. I would not recommend anyone to choose this moving company(its not even a company) but a bunch of crap people.

    If I could give zero stars, I would. I arranged for my things to be moved from New York to Florida…read moreto place them in a storage unit there. The General Manager, Max -- if he is the general manager -- is rude, unprofessional, and uncommunicative. He was very charming when he was trying to get my business, but once my things had been picked up and there were problems, he became unreachable and non-responsive. The movers arrived two hours later than scheduled, reeking of cannabis. Because the quote I received was based on my guesstimate of how many boxes I would have, I did not argue when the cost increased from $1400 to nearly $4000 (they're the moving experts and I trusted that they had packed the truck efficiently). Because they were in such a rush, they left several items. When I contacted Max to ask if there was anything that could be done, he rudely answered, "It's too late, the truck is gone". By his response, it was clear that he had no interest in helping. I sent an email asking for a revised invoice based on the actual number of boxes and the price. I received no reply. I flew down to Florida as planned expecting the truck to arrive as scheduled -- according to the mover who picked up my things, paying cash guaranteed a delivery date. Having still heard nothing from Max since the day of pick up (six days ago), I called him on the scheduled day of delivery to confirm the time only to be told that the truck would not be arriving. When I asked why I had not been contacted, he refused to answer, then hung up on me. I would never recommend Your Choice Van Lines! Buyer Beware!

    New York Nomads Moving

    New York Nomads Moving

    5.0
    (75 reviews)

    We just used New York Nomads to move from State College PA to Washington Heights on a Monday in…read moreJuly. They were fantastic. We will absolutely use them again, and we will be recommending them to everyone we know. Olga was super communicative, and she made the process so smooth and stress-free. She was always extremely responsive. Every question we asked was answered quickly and every email we received felt very reassuring. We haven't moved in a while and we had a lot of worries about moving to NY and hiring movers. But we could tell how competent they were even over email. For example, we realized the night before the move that we have a sunken in living room we did not mention before. We thought surely that will be an extra charge (and other movers might be very upset with us for not mentioning it!). We frantically emailed that they may want to bring a ramp or something. Olga responded, that is no problem. A lot of other companies also wanted an inventory of everything ahead of time, which we definitely didn't have. Olga said we could guesstimate and update her if anything changed. This was a lifesaver. When we updated along the way, she never seemed concerned that what we were adding was too much. We have friends who have used other moving companies, and they told us actual horror stories (e.g., movers not showing up, a million extra charges, needing every box to be accounted for before the move, things breaking, etc.). So when we were looking for movers, we were trying to avoid all of that. We decided to go with NY nomads because they were a small family business. Many of the big companies seem to be hit or miss - some people have okay experiences and some have really bad ones. There's a reason NY nomads have so many great reviews. They're kind, consistent, and professional. Djordje was friendly, great to talk to, and clearly very knowledgeable about moving and NYC. I was impressed with how quickly and efficiently they moved everything into the truck, and I was even more impressed with how they were able to park the truck right in front of our apartment. You can tell they have a lot of experience. If you're moving to NYC or moving within NYC, I would absolutely recommend NY nomads. You won't regret it. Worth every penny.

    Service was friendlier and more competent than I've ever experience with a mover before. Great…read moreexperience in terms of professionalism, communication, punctuality, and diligence. Would highly recommend.

    The Moving Genie

    The Moving Genie

    5.0
    (13 reviews)

    I had a move from Harlem, to Rosevelt island. The moving genie was efficient, and professional…read more The wrapped all my furniture and handled it with care. Upon completion the re-assembly and clean up were excellent. Very happy with my choice to Choose the moving genie

    From the very first phone call, I knew this company was different. François was professional,…read morearticulate, and completely upfront about pricing--and even worked with me on the cost. I made several calls and even had another company try to undercut their price, but I'm truly glad I chose The Moving Genie. For just a few dollars more, placing value over price, the peace of mind was absolutely worth it. I hired them to move my belongings from one storage unit to another, and they exceeded my expectations in every way. I had tremendous anxiety about the move, but they immediately put me at ease. They arrived on time and I was impressed with the size of the truck they showed up with--so much so that others in the storage facility seemed impressed as well. They were able to complete the move in under three hours. The team was clean, polite, considerate, and professional. They handled my items with care, paid close attention to detail, and had all the appropriate equipment to facilitate the move. Zero stress. Zero issues. Just an excellent move from start to finish. I'm extremely satisfied with my experience and would confidently recommend The Moving Genie to others without hesitation. They're officially locked in my phone for any future moves.

    Operation Long Island - movers - Updated August 2026

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