Service requested - done - excellent Work quality -…read moreexcellent Value - excellent - compared to other shops and dealers Has my business.

I'm very satisfied with the service very professional. They took care of all my needs, and I'm very…read moregrateful to have found them to find someone to work on my car wasn't very easy here in Las Cruces, and they were able to fix my car so for that, I'm truly grateful.

BLUF: I trust this shop with all of my vehicles. Fair, honest, upfront. Felt like I was back home…read moredealing with my hometown mechanic shop. Great customer service and mechanics! I had just had received my 70 Oldsmobile 442 back from the engine manufacturer (Mondello Performance) for over heating issues. I took the car out for any easy drive from WSMR to LC. 2miles onto 70 the car vapor locked and died. I had the car towed to Baird's Automotive because they were the closest shop. It was a great find for me. The shop fixed the vapor lock issue. When I drove it home I found I was still having overheating issues. Called the shop and came back in. Total repair took about 2 weeks. The issues turned out to be a ballooned radiator and insufficient air movement. Which lead to overheating and a header gasket leak. Baird's worked with Mondello the entire time to ensure warranties on the engine were not violated and engine specs were maintained. Much of the delay time was parts shipping from Mondello to Baird's. Baird's called and informed me when they agreed and disagreed with Mondello, but maintained a professional environment regardless of agreeances. Thanks To the service, leadership, and mechanics at Baird's Automotive, the "Blue Beast" is running great again.

Came in for an urgent request as I'm driving across the country. They let me know they were…read moreextremely backed up and could t help me but recommended a fellow tire shop. Went over there and they were able to help me out immediately. Bairds could've easily just sent me on my way but they were very helpful.

So I am thankful that the car is running somewhat ok but the whole process has been completely…read moreridiculous. My car was in their shop for almost a week when the fix took about a hour and a half. To replace an alternator and the chord along with labor was 1,000$. It is what it is. There are more better options which half of the labor was on me because I had to swap out my own car battery. Never heard of that before yet it happened. I genuinely hope richard's auto goes bankrupt.

would genuinely leave a 0 star. As some of the previous reviews have stated, people take in their…read morecars and drive off with it needing more work. Exactly my case. I was told by word of mouth & my in laws that this mechanic shop is honest & has good reputation. Incorrect. Took my car in Friday, was charged $930 for a $80 part (5hr labor for a part that should take at most 2hrs) and drove off with more issues that could've caused my car to catch on fire. Was also told I needed new breaks all around which was also incorrect. Total would've had to spend over $3000. Luckily I took it to another shop in which they confirmed my breaks only needed lubricant & will be getting all else fixed that was messed up at richards. Expenses aren't the issue as clearly taking my car to a mechanic l'm ready to pay to get my car fixed. PLEASE find a genuine and honest mechanic because this is not it. Richard, I'm embarrassed your shop has now had this reputation due to the mechanics you have in your shop. Do better.

My Honda Civic needed some engine work that really freaked me out at first but thankfully it was…read moreonly a minor setback with some electrical wiring that they were both able to fix at a resonable price and also a realtively short amount of time. Thankfully too, because it is a 2015 hybrid and the last of its kind but their staff ha: the skill set to do the repairs still! So grateful I didn't have to be taken for a ride by the dealership after all!

On Saturday we were traveling from California to Texas when the alternator gave out and died. AAA…read moretook my car to T andT auto and the owner came and replaced the alternator in less than an hour! He quoted a price for work and stuck with it even on a day he was closed. we were back on the road and made it back to Austin on Sunday ONLY because of his generosity of time and his mechanical skills. For us he was truly an Angel !

Amazing team and technicians! We were on a cross country drive and had car trouble. We were helped…read morepromptly and we were able to get back on the road with confidence. We are very grateful for their assistance.

I had a great experience here! The team is incredibly…read moreprofessional and friendly, making the whole process stress-free. What really sets them apart is their dedication to customer service--they actually make follow-up calls after the service to ensure everything is running perfectly. I will definitely be back!

I already knew 3 friends who had their cars worked on at Victor's, so I knew they were good. I'd…read morepaid for a part at a dealer, but they were too busy to fix my car for days. Victor's did it in less than 24 hours, charged maybe 60% of what the dealer had quoted to me, and I'm pretty sure they even slightly adjusted my brakes without charging me more. Friendly as well. Will definitely use them again.

Did water pump and timing-belt wasn't told about the idler pulley. I did 60mils driving belt starts…read morerubbing against timing cover than falls off. Take it to a backyard mechanic n says it was idler pulley so I had him change that and do the heads because y take it to the same place and do a bigger job if they fucked up the 1st time. I get my car back with stripped screws and ripped knock sensor. By this time I'm frustrated n I decide to fix a knock sensor my self and took it back to victors automotive for timing belt adjustment... old man says "I'll help u out for $80". I do the service than price goes $120 than old fuck says it wasn't his responsibility because the valves would've bent if it was his fault.... Look I'm not a master mechanic but don't bullshit me. Instead of a simple apology you want to be a little bitch and blaming others and get offended just because I decided to buy a repair book since I can't seem to count on any damn mechanic in Las Cruces NM, or in El Paso TX. BUY the repair book n do it yourself if u mess up congratulations you're at the same level as a master mechanic in Las Cruces, New Mexico, or in El Paso Texas.

We were on our way out of Las Cruces when our truck died on I-25. After sitting on the side of the…read moreroad calling all the shops and Ford dealers in the area and being told they could fit us in in two to four weeks, we finally found Las Cruces Auto Doctors and our hero Brando! He told us to have it towed to his shop and he'd jump right on it! Within a day and a half he had it diagnosed and repaired! We are so grateful that he was able to get it back so quickly! He's very personable and knowledgeable! Thank You Brando, you're a life saver!

You can find a better shop than this one. I brought my vehicle in and already knew what the service…read moreengine light was indicating and over the course of seven hours all they did was plug the computer reader in and tell me the exact same thing I told them when I brought it in with no further diagnosis. Then charged me $80. Don't waste your time or your money here.

Did good work replacing our transmission at the best price I could find in town. Will return next…read moretime i need work done.

Stole a transmission from me. Brought my truck here for a simple transmission swap (I supplied the…read morenew transmission) & lo and behold they "lost" my original transmission. My first mistake was when I came to pickup the truck he waited until I already paid to tell me I would have to come back the next day for the transmission since he was still "draining the fluid". I gave him the benefit of the doubt but the next day he then claimed he didn't know where it was at that moment and asked if I could come back the next day. After that day he quit returning any of my calls. The company that sold me the new transmission required me to send in my old one (for a core charge, a common practice) and since I couldn't they charged me an additional $300 and voided the 30k warranty I purchased. They didn't adjust the shift cable properly on install and it ended up breaking the plastic assembly on my shift cable a week later while I was at work. These guys got lucky I was in the middle of moving out of state when this happened or I would have had the time to stand outside their shop making sure every customer saw the absolute headache they were causing me. If you are the owner of this shop and want me to remove this then "find" my phone number and see if you happen to stumble upon my transmission for me to pick up.