FRAUD FRAUD FRAUD. Company has been taking my money for almost a year. I've contacted multiple…read moreemployees and higher end management outside the office. No one helped or explained how and why my money is being taken. As if now the interest amount they've taken from me is up to 6k. Every month my bill is 640.00 interest taken from my monthly payments are 655.00. A lot of associates are amazed and haven't seen anything like that. This company needs to be sued. Karma is coming for this company. Selfish owner doesn't care about your money. Go to another loan company. Don't go to this one. No one knows how to fix a recurring issue.

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

I belong to another credit union but visit SBCU for their ATM machine (Many CUs are networked, so…read moreit's easy to use a nearby location if your CU is located out of town.) Always a great experience. The ATM is located inside the branch, so that's nice - and SBCU's space is clean and inviting. Easy deposits, easy withdrawals - in paper denominations of your choosing, so not getting a bunch of big bills, then going to a grocery store to buy a pack of gum to break a twenty. So far, so good... 5 stars

Nice neighborhood credit union that opened a few years ago…read more This location is on corner of Blossom and Artesia Blvd. There's a small parking lot with adequate parking. There's a current promotion for opening an account. Rates are comparable to other credit unions.

I had a personal issue this past Saturday (weekend before Christmas) & when I arrived 25 minutes…read morebefore close, the line for tellers was long. You could tell the atmosphere was tense & all employees were overwhelmed. This did not stop the supervisor on shift (Mo) from being extremely kind with me. After I mentioned my specific need, she volunteered to personally take care of me when my turn in line was up. She also went above & beyond to help me with two other, related small items. She told me doors closed at 2 pm but she and her team would do everything I needed done before I left. And they did. I did not leave until near 3 pm but never felt rushed or a burden. Top notch, caring service exactly when I needed it.

The Baseline: For a bank I need to do easy transactions, the staff needs to be helpful, and the…read moreservices offered must be good. Service: I used teller services and it was very fast and efficient. The particular needs I had were met. Staff: Very friendly and helpful staff at this location.

Anthony the personal banker greeted me and allowed me to take a short cut since I am limping with a…read morecane.He proceeded to process my transaction which needed a manager approval.Mirta the branch manager walked over and signed off promptly and was friendly and thanked me for coming in.I felt respected and appreciated.This will be my go to branch.Thank you Anthony and Mirts!

Worst experience with a bank. Deposited a check on 03/29./24. Was told check funds would be…read moreavailable by Tuesday. 04/02/24. Found out on Tuesday that check was still in fraud prevention. Went into branch at 12710 Hawthorne Blvd, Hawthorne CA. Asked for manager he sent teller to tell us that an additional hold was being extended. We insisted on talking to the Manager that's when we met Jose Lopez (manager) he told us the check was fraudulent and the checking account would be closed.He also said it would effect future ability to open an account because fraud alert would be placed on records with check system. He went on to say we said that wreceive a legal document to take to another bank and we could present that document to a new bank but it wouldn't be the actual check. Called the Attorney that issued the check and she said check was cleared on 03/29.24. Called back to Citi bank and talked to Timothy in fraud prevention and did conference call with Attorney. The attorney verified with Timothy (city bank) fraud prevention that she issued check and the check was cashed on 03/29/24. Timothy then said he had to call her directly and he would call us back never heard from him. Called back a 2nd time and talked to Noel. He started entire process over. He put us on hold alleging he tried to call lawyer back but He couldn't reach her. He kept putting us on hold. While on hold I called Attorney office and got her Assistance immediately who stated no one was calling. When Noel finally came back and I told him that I had just talked to the office he informed me the account would be closed in 3 days for fraud. We asked fot a Supervisor got Jem she said she would call the attorney in thf morning .3/3/24 Talked to Gabriel he can't confirm check with Lawyer. We were told at branch to call and ask for someone in USA. Everyone we spoke to refused to transfer us. Finally today we got USA and was told phone system doesn't allow representatives to reach attorney with a 213 area code. So everyone was lying. We have a number to call in USA now. So at last we talked to Sade a representative at CITI bank in USA. She verified validity of check with attorney and has taken steps to take account and debit card out of fraudulent closer status and reinstate account. But it takes up to 2 weeks for this process even though check cleared same night it was deposited into Citi bank. This has been humiliating. We were told by branch manager in front of customers that it was fraudulent activity. We have hooked to at least a dozen people who blue smoke up our butts. And last thing we have been told is too wait Talked to Mart today. He first said stated that account was being Finally Clearec

I've had the most remarkable experience in my entire Wescom membership journey--and I'm not…read moreexaggerating. It was a moment that truly stood out. Fred Snelling, the Wescom Branch Manager at 2871 W. 120th Street in Hawthorne, CA 90250, and a fellow veteran, went above and beyond to address my concerns and align them with a thoughtful, responsible vision for the future. As a 65-year-old Marine veteran, I'll admit I can sometimes have an on-and-off attitude, but Fred understood me perfectly, and I'm deeply grateful for his patience and insight. I don't know if Fred is a Christian, but his kindness and demeanor certainly reflected that spirit. I'm so impressed that I'm eager to refer my son, wife, and best friend to open accounts under Fred's leadership. If you're ever at this branch, be sure to say hello to Fred Snelling--he's someone who truly makes a difference.

This branch has a drive-thru! I love this branch specifically for this reason. Wish that all branch…read morewould have this ability.

Called to ask them how much it would cost to cash a check. I'm in torrance. Why would I drive down…read morethere if its going to be expensive to cash a check. I told him the amount to check. I told him what kind of check it was he couldn't tell me 1 or 2 or 5 % how hard would that have been. The guy said you could come and check it out i'm not allowed to give any information over the phone. How about just saying I'm too lazy to figure it out or asking someone what the percentage is.

Great service here my go to spot for my cashiers cheque's on the monthly check them out & I'm sure…read moreyou'll say the same thing!

This branch is infuriating. To access a safe deposit box, you have to sign in to see a banker, same…read moreas anyone opening a new account or replacing a debit card. You will be waiting a minimum of one hour to be helped because the branch is chronically understaffed. I believe they let this happen because most of the clientele here are working class and and just accept this kind of treatment as the norm or choose not to speak up that it doesn't have to be this way. Even with three indoor banking machines, I've seen more than 20 people in teller lines. Its only saving grace is that bankers and tellers are patient and knowledgeable for the most part when you do finally get to see them.

The last time I was at this branch and older Indian women came pushing through the doors, bypassing…read moreeveryone waiting and tried to push past the line and go to the front. When the employees nicely let her know she needed to wait in line she pretended to spit at one of them and tried to hit a woman with her cane. After her little outburst, I thought for sure they would be escorting her out. However, they only made her wait on the side for a few minutes and then allowed her to cut the line and go to a banker. If I tried to hit somebody with a cane, I would be arrested. The woman was extremely coherent. She was not handicap. She was just entitled. Allow allowing one customer to swing at employees and then stay with the rest of us is absolutely unacceptable. She had an outburst at me in the parking lot and pushed me to get past me inside the door and then assaulted an employee and they allowed her to stay. While LA can be a strange place, allowing a disgruntled and violent person to stay with the rest of us is extremely unprofessional and unacceptable. I do not feel comfortable or safe at this chase location. Get it together Chase, you're not the only banking option...

Shout out to Yesenia at the bank today! She was so helpful, patient, and genuinely kind - quite…read morerare to see these days. I really appreciated her!

I had to cash a check and and make a deposit and this this was my first time going inside of the…read morebank usually I go to the ATM but since I needed money back in specific bills I went inside. Everybody was nice and friendly and it was very clean the teller was polite and had me out the door in minutes , it getting close to Christmas so I have to start saving i know i know Im Mr. Last minute.

the person who helped me wasn't very good. slow, late,…read moredidn't seem like they were trying until maybe the end. there were some helpful professional people though. probably depends on who you get.

The service is had here was okay; nothing to rave about. I usually use the only 2 atm machines the…read morehave outside to deposit my checks and/or withdraw money.