they are so nice and helpful, Helping me about my mom…read moresunglasses, very professional , thank you

Optical universe was an Amazing experience. Fast and…read moreReliable. Had my glasses fixed in less than 2 hours.

Everything!! Customer service ,selection of merchandise…read more,accuracy,consistency , efficiency .

This place has become horrible in the quality of materials they use to make the glasses as well as…read morecustomer service. I paid almost twice as much as I did 2 years ago to have computer glasses made. They took 3 weeks to come back from the place that makes them!!! 3 weeks!! They did not add the blue light filter for computer which I specifically requested and paid for and the glasses were made of this awful plastic material which is probably the cheapest available. I could hardly see my computer and was getting headaches from straining my eyes with the terrible glasses they made. I had to go somewhere else to get another pair and pay again. So I WASTED MY MONEY MISERABLY AT THIS PLACE! NEVER AGAIN WILL I GO BACK!

10 Stars for a True Craftsman…read more In 2025, I stumbled across a pair of Persol sunglasses I originally received as a gift back in 2005. Beautiful glasses, but after years of wear and age, the materials had stretched and oxidized. They hadn't fit properly in ages, so I tossed them in a drawer nearly a decade ago. Last week, I found them again and thought, "Dang, these are still some good-looking sunglasses--they just need a little love." I tackled the UV oxidation myself (thank you, YouTube and car polish), but the real challenge was the shape: the frames were warped, and the lenses were starting to pop out. I searched for glasses repair shops, which are surprisingly hard to come by, and after reading a dozen reviews on Google and Yelp, I found Gary's Custom Optik. The reviews were glowing--people calling Gary a treasure, a master of his craft, and truly "old school" in the best way. And let me tell you: they were right. Gary is indeed a gem. Before doing any work, he gave me a fair heads-up that these were 20-year-old frames and there was some risk involved in reshaping them. But honestly, they were already in the "what do I have to lose?" category--and if anyone could bring them back, it was going to be Gary. And he did. He spent about 15-20 minutes carefully working the acetate, reshaping the frames, tightening things up, and getting them back to being totally wearable. Not perfect--but so much better than where they started. When I asked what I owed, he said, "Nothing." That seemed ridiculous, so I bought a lens cleaning cloth and some cleaner just to give something back. This place is a classic. Wall-to-wall with frames and stocked with everything you could need for eyewear. I don't wear prescription glasses--but if I did, they'd come from Gary. Huge thanks to Gary and also to the friendly woman in the shop who laughed at my bad jokes and finished the job with a professional spritz and wipe. Highly, highly recommended for repairs, frame purchases, or just to witness a real craftsman at work. If it's five stars max, I'm giving it 10.

Awesome experience. It's already two years the glasses are serving excellently. Recommended!read more

We took our son's unusual prescription eyeglasses to the shop to see if the stem could be…read morereattached. Several other places wouldn't touch them saying they were irreparable. Norman (our jeweler) recommended we try this establishment. Huong took on the challenge, rose to the occasion and completed the repair beautifully. Well done! My only concern is that the business hours are quite unpredictable despite having them posted on the door. We had to go several times before "jackpot!"

the lady fixed & gave me a new pair of chrome glasses in 20 mins…read more the asian lady is a blessing god bless her

Stopped by just earlier today and the nice lady with short black hair went absolutely above and…read morebeyond for me I really appreciate that and she left my glasses as good as new. Was a very affordable place also compared to others in the area so that's a huge plus for me as I am saving for the holidays. I'm so happy I went!

Amazing service, very nice and knowledgeable owner that loves what they do. Great prices on custom…read morelenses and repair

The place was friendly and clean they straightened my glasses complimentary. The place looked busy…read morebut the doctor went out of his way to help me Good genuine encino luxury location. And I think I saw sponge Bob

I have been coming to this optometrist for over a decade and had not realized I hadn't written a…read morereview. They are extremely courteous, friendly, and professional. They have a good selection and are always receptive to our questions. I definitely recommend them to anyone looking for new glasses, or contacts and a very welcoming/homely experience.

I'm shocked that I didn't review this place yet. I owe it to Serge (and his staff) because he is…read morethe best at what he does...and what he does is like a people whisperer. You come in, he looks at you, he knows what you need, he knows what you've been looking for but needed help finding. He oozes charisma and his bedside manner makes you feel well cared for and fabulous, the way your favorite hair stylist (or bartender or shrink) with the confidence that you got the right glasses for the right price! Wanna talk more about price? There is no nickel and diming here...there is old school customer service and respect for the relationship with the customer. He's got the high end stuff and the more afordable stuff, but he makes it so that the high end stuff is doable. He's not a cold computor/by the book kind of guy...he will work with you....because he's generous, because he's a good guy not wanting to get the most out of you because he could, and naturally that gives you a good feeling and you want to buy more. So I get all my glasses there...the single lens, the progressive lens, the transition lens, the pure sunglasses, the computor glasses....all of it...becasue he's got the selection and the price and you feel like you are giving the right guy your money...because you are...he's worth it...what you are getting (when you do the research) is a bargain compared to other, impersonal places. He gets busy over there, because he's in demand. But Serge works in the round, from the center of a big bar that circles around him, so he can pivot and help the next person in an instant...and I've seen it, the way he pivots and then gives the next person such exact and intuitive service you would think they are the only customer in the room. THE BEST!

OMGOODNESS! I don't even want to wait to leave the shop to tell you how AMAZING Serge is!!!!!…read moreSerge is simply THE BEST ! He is as kind as he is knowledgeable!!! I can't imagine ever going anywhere else!! Thank You so much Serge!

I am so happy I found My Optometry. The office and staff is very warm and welcoming. I enjoyed my…read moreexperience here because they make you feel cared for. There are so many options of desirable frames if you are looking for something with a little bit more character. They also are very quick at having your glasses ready as soon as possible. Dr. Foad Shirazian is an amazing person. He is very pleasant to speak with and makes you feel comfortable. I would highly recommend this office. :-)

AMAZING is a good start... the friendliness of the staff is matched, by incredible work of the…read moredoctors here. I went to a different optometrist, then came right back and will never leave. Selection excellent, pricing excellent, service excellent and I love the experience I have each time I come in... Thank you again and again.