Gary was sent by capital to give us a second opinion on an air conditioning issue. He quickly…read morediagnosed the problem and fixed it and at a price that was a fraction of what the original bid was. We plan to use capital for all our future Hvac needs.

Great customer service! Priced fairly for the industry in our area. They met all my asks promptly…read moreand were very knowledgable about their products. I initially called for a repair as my AC motor died. They diagnosed it promptly and offered the fix. Trane repairs are not cheap and my refrigerant was retired by the industry. So, we replaced our AC and Heater at the same time. Their initial offering was at the budget model from Goodman but I didn't want a system that would only last 10 years. I wanted something that woud pair with my replaced Trane system and last over 25+ years. They recommended Amana as their high end and it has a lifetime warranty. However, I was not told I needed to register these units within 60 days to keep that extended warranty. So luckily, I read the fine print and completed that. Its almost been two months and the systems are working well! I highly recommend this team for any installations and repairs.

I highly recommend J&D. My AC went out in August! They came out that day, did a full inspection…read moreof the AC and furnace. Turns out the furnace was on it's last 15 year old legs. They installed everything the very next day. Installers John and Paul explained everything in great detail and showed me how to work everything. All inspections passed and the inspector even commented that he wished all his inspections went this perfectly. Thank you to all of you!

We just bought our house, and it still has the original HVAC system from 2006. While the old system…read morecooled and heated the house with no issues, I knew it would be beneficial to upgrade to a modern system for heating/cooling efficiency. I did my homework and went with J&D Heating Cooling & Water, and the results were what I expected. They installed an American Standard Silver Series 96% efficiency heater and the American Standard Silver Series AC condenser. American Standard is a top-of-the-line system that will save energy and last for many years with the utmost reliability. The installation crew arrived on time and were total professionals at their job. I couldn't be happier and would recommend J&D to anyone looking for a new HVAC system or for repairs to an existing system... :-)

We had all the ceiling flood lights replaced with new, one piece units. The difference is amazing!…read moreThe light is more natural while being brighter. The color is adjustable and the extra lumens add so much clarity to the rooms. The rooms now look more modern and updated. This is the third time this month we have had electric services, and we couldn't be more pleased. The price is very reasonable too. Jeffrey and Nathaniel are professional, courteous, and very kind. Jeffrey worked with us to make sure the lighting was just right for us. We are having them come back to do the same retrofit on the outside. Thank you!

Had such high expectations for this company but was not to be, sadly…read more Called and explained we had a dryer vent cleaning brush head that had come unscrewed and lodged in our dryer vent. The woman took down all the notes and said it would be 97.00. The technician came and within 2 min said he didn't do that and doesn't have tools etc. ??? What did he think he came to do? Anyway, Demetrios said it wasn't a charge because he didn't do anything and was gone in 5 mins. Then 20mins later we get a bill for the 97.00. When we called back right away, we were told that it couldn't be handled until Monday (this was Sat). First exposure to this company and we were NOT impressed. **Update- To their credit, Sarah did phone back that same day and apologized and said that the invoice now reflects a zero balance. She offered to reschedule later in the week but we found another company and could come out quicker and was cheaper.

I my warranty company recommended this place for a tuneup, they obviously don't like working with…read morewarranty companies. I should've read the reviews before okaying them to come out. This company is a joke. Do not recommend.

My home warranty people sent a guy out to repair and "tune up" my ac. Scheduled 9:30-11. They call…read moreme at 7:50 and tell me he's on his way. Have to wake my son up and wait for him. He's at my house for 5 minutes, looks like he just rolled out of bed, said I need a new thermostat and a tune up, says he cant do anything today to fix it. Said he's "not there to fix or clean anything just there to look.....No repairs, nothing done said the Thermostat is too complicated and he has to go to the next one..Never again

Sitting on my fingers, figuratively speaking, for months before posting these comment but seeing…read moreSam M's this morning about his experience with this HVAC company, I think he used the word scam, I feel the need to say we had a similar experience last year. Here is our story. I won't go as far as saying it is a scam. I will say it was a disappointing experience that caused us to lose faith in Ultimate, although to that point they had been our contracted service company for twice a year maintenance inspections. During one of their routine check up visits last year, the technician told my husband that there were serious things wrong and we needed a new unit. He said that a sales guy would be in touch with us to follow up to make selection for a new unit. We were astounded because the unit was less than 10 years old, we have 3 zone heating and cooling in a custom built home home, we are meticulous about maintenance. We heard from the sales guy a day or two later, he came to our home and met with my husband and I listened to the discussion while working on other things. The sales guy was very nice but this is not our first rodeo, as the saying goes, given this is our fourth custom home where HVAC units were installed to serve multiple zones so my husband had a number of good questions and the answers were vague. We had no reason to distrust Ultimate at that point, but with an almost $25K estimate to install a new unit, we needed a second opinion by a qualified HVAC business. So we called another company we used during an emergency after a water leak that required the restoration company to have the HVAC unit to be removed and replaced. We used that company then because Ultimate couldn't fit us in to their schedule. That other HVAC company did a great job during the emergency so we asked them to come look at our unit. They did and issued a clean bill of health. We are loyal customer types and would have stayed with Ultimate forever in the service contract we renewed with them every year for twice yearly check ups on our HVAC. But after that experience, we switched our annual contract over to this other company. I'm going to give them credit for the years they did the the two seasonal checkups years on our HVC. So I'll post 2 stars with that credit in mind. But I don't think Sam M's 1 star is wrong.

Today was the second time I have used Ultimate Heat and Air. The first time was for a check up on…read moremy HVAC system. I was very pleased with the technicians and that they found that everything was OK. Because of that visit, I signed up for their monthly membership. I called to have the plumbing side of my membership done today was a very pleased when Bryce arrived and on time. He is very knowledgeable about plumbing. I needed a couple of new parts and he installed them quickly and neatly. I highly recommend this company from their front office to the servicemen.

Fantastic response and did a thorough diagnostic of our A/C system. Did the research and found out…read morewe still had warranty. Did exactly as they said and the labor cost was below what was quoted. Thank you gentlemen.

Straight forward AC work No up sales like most they give you what you need They showed up on time…read moreand did repairs and came back in a timely manner with parts to replace

Greg was awesome. Rewired our HVAC/Furnace to be compatible with a new Nest thermostat. Extremely…read moreprofessional and for the amount of work he was amazingly quick! Very reasonably priced for the job. Would recommend and will use again in the future.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

I highly recommend this company for your HVAC system needs! I found them by chance but will be…read morehanging onto their info for the future. They were reasonable in price, thorough, and found an issue that the guy who wanted to charge me 3x more totally missed in his quote. Thank you for getting everything working and being an honest company!

I have used Lead tech Jim from Merrimack I was very unhappy with this poor attitude and would not…read morerecommend this company again left us hanging for hours when he finally showed up acting like he didn't care. He was three hours late and never called.