OMG!!! I have been coming here for the past 14 years for a open air MRI. I have high anxiety…read more Today 06/26 I had the pleasure of having Marcela and Kamala. These ladies were the best I ever had. I have a recent disability and they took good care of me I did not have to tell them they recognized it right away. Great teamwork ladies. They played music for me. Contrast was put into me by Marcela, omg did not feel a thing. She was awesome. I have referred over 100 or more people here. I was a Hospital Telephone operator for a long time, we had no MRI. I informed them where I go. Easy to get appt staff very accomadating. Its nice to know they were in good hands. Thank you Marcela and Kamala, and the young receptionist at the front desk.

Colin and Adam the tech's were amazing. So helpful and nice. The lady at the front was very helpful…read moreas well. Overall, extremely efficient. Thanks you

Definitely go to a lab like this as the cost is cheaper than scripps hospital or offices as they…read morecharge 5x more then a lab.

Survived my first mammogram and it wasn't even that bad!…read more Let's be real though I walked into this appointment expecting a medieval torture device, but I left thinking, uhhh that was... surprisingly fine? Scheduling was a breeze through their patient portal, and I loved the reminder texts and emails (because let's be honest, I probably would've forgotten otherwise). Plenty of parking on a Monday afternoon, which meant one less thing to stress about. The lobby is located on the first floor near the entrance so that was a breeze! It was spacious, not too crowded, and I was quickly greeted by the receptionist. So far so good! They had check-in kiosks as well if you didn't do it through your phone. Wait time was precise. The actual exam? Quick, efficient, and not nearly as traumatic as my overactive imagination led me to believe. My tech was super professional and made me feel comfortable, despite the whole pancake situation. LOL! I asked her if it would be painful, but she reassured me it wouldn't be that bad and just a bit of pressure. The whole thing took maybe 20 minutes while she took 4 X-rays (2 per boob)! I was in and out! Can't complain about that. One important reminder: show up 15 minutes earlier than your scheduled appt to check in and answer questions online. A poor lady came in 20 minutes late and had to reschedule. I even offered to swap, but apparently, mammogram appointments aren't like concert tickets. The rules are the rules! Results are mailed to you and also available on their patient portal. Overall, 4 stars would recommend! See you in a year!

I had specifically asked my doctor to request images to be done at IHS as I had dealt with them in…read morethe past. Every single person from the front office to the phone staff, Marlena in Medical Records to the medical people in the back are absolutely amazing and they really truly care about each person. Today I spoke with Anthony at the Front and I believe it was Angelica they could not have been kinder and were able to solve my issue immediately. Very professional and kind. In this day and age when people don't care, this was in a fantastic experience so thank you to the entire staff and Anthony for what you all did today.

Truly a horrible place. From communication to scheduling and performing the imaging, the encounters…read morewere awful. The staff clearly doesn't care or is overwhelmed and are uninterested in the quality of the service they are providing. Worse of all the report takes forever to arrive and apparently did not focus on what wea requested in the order. Weather this is due to the incompetence of the technician or the radiologist, I would not work with them again and strongly recommend others to stay away as well. They try to bring people in by advertising initial low prices but at the end the true cost is much higher.

I drove an hour to get here because I live in Ramona. And I made sure I made my appointment for the…read moremorning. I walk in 15 minutes early, and they're 30-60 minutes behind. And they did not let anybody know beforehand. The front desk employee was nice, but she did let me know that they take walk-ins before scheduled appointments. What's the point of scheduling something if they don't honor that? She even thought that System is Ludacris. I called my insurance to go to a different company to get my x-rays done. Crazy. I took the time off of work and more than drove two total hours just for nothing.

Receptionist are inept and rude. Machines break down and appointment cancelled. Someone should be…read moremaintaining these machines. I have called to have films sent to new doctor's office, nothing. They call, I've called several times. No one answers the phone. No films. Now I have to undergo a biopsy that could be unnecessary. You don't want to use this office.

So when you make an appointment you are talking to people out of the country who have thick accents…read moreand I was hung up on 3 times. I booked the appointment and insurance doesn't pay for it so the woman told me she would be right back to tell me how much is owed at the time of my appt, the problem is I was on hold for 20 mins and she never came back. I called 2 more times, the first person asked 20 questions and then put me on hold and then hung up on me, then called back again and was put on hold again and it's been 10 minutes. THIS IS RIDICULOUS! Have your doctor send orders to another facility. Now I have to drive there this week to get an answer as to how much this appointment will cost. STOP sending our calls to call centers outside of the US and give jobs to people here who would do the job right - MY GOD!!!!! So I filled out all my forms on line (I'm here now) and they said they didn't get them. Another 1 star for that and my appointment was 11:00 and it 11:30 and still waiting. Go somewhere else my friends!

I didn't even step foot in this place and I can tell it's ripe with "training issues" as Reeham has…read morestated. I received a referral to SimonMed for dual shoulder MRI's with contrast. I actually had a referral somewhere else, but it was out a month and a half. My insurance called other providers before redirecting the referral, to make sure that they; 1. Provide the services needed and 2. Had availability sooner than what I had scheduled. Great. They had availability "as soon as today or tomorrow if (they) had the orders". Wait the 2 days for it to be redirected. I call (June 30th) and speak to someone who books me an appointment by LOOKING UP MY AUTHORIZATION. I am scheduled for July 11th at 10:15am. I then receive a text message on July 2nd saying that they hadn't received the order and would need to reschedule unless I got it to them. So, I call my insurance the fax it over and it is confirmed as received. I get another text message confirming my appointment and providing me with a link to fill out forms. Fast forward to July 9th. I receive another text message that says they cancelled my appointment because they don't have the order. I spend an hour and 45 minutes with my insurance on the phone as well as SimonMed on the line with my insurance. Appointment is moved to July 16th. They have the order at least... So I called SimonMed Imaging and they tell me that there's an issue with the order and that I need an MRI with contrast and without. Because they won't be able to compare. Ok... kinda makes sense. THEN...I get a text message this morning saying that they don't have my order for my appointment and that they will need to reschedule. So, I do what? I call again. I file a grievance with SimonMed Imaging. 45 minutes later. I learn that we are at an impasse. BUT I get a text with a link for forms for the appointment. Just got of the phone with Reeham (spelling?), who called me, and said that they don't do the service I need and that I will have to have my referral sent elsewhere. I ask how this happened. I was told it was a training issue. I seriously questioned that considering that between my insurance and myself, I spoke to 5 different people. This is a foundational issue. How would I even be able to trust any of their radiologists to even read the images? Sounds like a company that expanded too quickly, has a high rate of turnover and an abysmal management. Do yourself and spare yourself the headache and anger, go somewhere else. This is a laughable attempt at being a medical provider.

This clinic is wonderful. Every time we've gone in, we've been so impressed with how clean the…read morefacility is (including the bathrooms), they get you in and out fast, and even have an EKG machine and X-ray if needed. The nurses and doctors are kind, patient and knowledgeable. We have made this place our home for all things medical!

I saw Dr. Laventure and nurse Maritza for an urgent care visit and was not feeling well at all. In…read moresuch a short time slot, Dr. Laventure was incredibly thorough, patient, and truly dedicated to figuring out why I've been sick. Maritza was so sweet, kind, and funny. Her warmth and positivity helped make an uncomfortable situation more bearable. Thank you to both Dr. Laventure and Nurse Maritza for their exceptional care and for going the extra mile. I highly recommend choosing this Encinitas location for care.

I just love Scripps Med Center!! Irma was incredible! She took vitals and information before Dr…read moreRaya comes in. I never laughed as much as when I was with Irma. She's awesome. And when Dr Raya came in, she took the time to talk to me. Since this is my first visit with her. She explained every step what is she about to do. I haven't had any one do that in such a long time! The quality care is beyond excellent on what I usually get. It's amazing how I was treated before and how I'm being treated now. Even the front office ladies are alert and ready and with a welcoming smile. I'm so happy we switched to Scripps Medical Center!! They actually care about you!!

I've only been here once so far and they were pretty prompt and didn't leave me in a room for too…read morelong before being seen. The Dr. had a decent bedside manner and the desk was very helpful. Easy parking.

Today is 2.18.26 needed to get blood drawn. Michelle the lab tech did an amazing job. She went over…read moreand above to take care of me and was kind, caring and professional even though she was very busy. I appreciate her and UCSD she is a great employee and UCSD is very lucky to have her. Thanks Michelle Jim M :)

Dr. Julia Cormano for womens health is an amazing doctor. She really listens and cares and is so…read morekind. I almost cancelled my appointment due to general anxiety but I am so, so glad I didnt. I really feel like Im taken care of here

First, I had an appointment with Jesus and the rest of the staff on Friday and this lovely man said…read moreyou know we're running way behind so maybe you should reschedule. So I did and I went today and met the equally lovely Laura at the front desk who took such good care of me and I got in maybe 10 minutes late but still pretty good, and the guys in the back Jason and maybe Raamon took such good care of me with two shoulder MRIs it's completely different than other people have had and I was really glad to have the experience that I had. Thank you all.

You should have nothing expected from them because they make you lost all the morning without…read moreapologizing or understanding. Unprofessional people, untrained receptionist. Today we had a very bad experience with SimonMed Imaging. We had two appointments scheduled at 9:00 AM, but we were never given the address. When they called to schedule the appointments, they said all the information would be sent by text message. However, the text only included the date and time -- no address. When we searched online, we found two SimonMed locations in Encinitas: one on N El Camino Real and another on Saxony Rd, which was very confusing. We tried calling the number that originally contacted us, but it was only an automated system directing us to the website. We decided to go to the N El Camino Real location first, but there was a sign on the door saying "No X-Ray Today." Because of that, we thought the location was closed, so we drove another 3 miles to the Saxony Rd location. By then, we were about 8 minutes late. The lady at the Saxony Rd office was very kind and helpful. After hearing our situation, she called the first location and told us they could still see us if we came back right away. However, when we returned to the first location, the man at check-in showed no understanding or apology. He told us they would only see one person and the second person would need to reschedule for another day. We are very busy, and this situation was not our fault. We wasted a lot of time and effort driving back and forth between two locations because of unclear communication from SimonMed. Instead of apologizing for the inconvenience, they acted like it was our problem. We decided to cancel both appointments. When we said we wanted to cancel, he even asked, "Are you sure?" Yes, absolutely sure. Poor communication, lack of customer service, and no accountability for the inconvenience they caused.