Front office needs more help. There is only one young lady answering phones. There is a couple other people doing busy work... when I came in for my sons shots they asked each other "do you want to do it" I'm not even sure what they would do. They are receptionist... I was told no appointment was needed and it wouldn't take long... that was a lie. they had coffee come in and they all had time For that. read more

This is an update to a previous review. Maria in the front office is spectacular. I had an issue with a pharmacy that I kept going in circles with other people. Maria told me she would call me back which she did twenty minutes later with the problem resolved. Whatever she is making; it's not enough. read more

Hi vista medical group is a good dr office the staff is very nice and dr. Cornelia Holmes is a great dr . Also Dr Azar has help a lot too we've been here for about 12 .5 years have been treated with Respect and dignity with all aspects to my family care . read more

One of the best urgent care facilities that I have been to would definitely recommend to anyone in need of care. Best of all open on weekends. Thank you soooo much VISTA MEDICAL GROUP read more

I've been here a few times before for typical severe flu stuff. Today I came with more serious issues and I was worried about them being written off as nothing since this is just an urgent care. However, Dr. Holmes listened attentively and carefully to me and did not make me feel rushed at all to explain what I was feeling. She genuinely seemed concerned and cared about my symptoms and I appreciate that so much! I've had fine experiences here and recommend to others who need to visit an urgent care. read more

Horrible customer service . The chubby girl who sits in the middle didn't catch her name but she's rude and she shouldn't be in the front if she doesn't know how to do customer service. Waste of time coming here. read more

This place sucks! Hours indicate on website open on Holiday's after arriving found a note on the door closed for 4th of July; however I could drive to Corona to the other office! Poor way to run a business. read more

This place is a sooooooooooo slow for everything we came in and their is no one in waiting room or rooms in the back and yet we still had to wait 30 min to be put in a room and then we had to wait an hour and half to see a dr for a whole 10 min and back to the front waiting room another 35 min for the school note when their is only one other patient sitting out here waiting to see the dr I wouldn't recommend coming here next to I will go to the ER instead read more

Maggie Carpio is the best/sweetest when it comes down to your health and caring for others, she is very patient and on top of that very understanding which makes everything easier for your sake ! Definitely recommend her if you are looking for a new pcp you wont regret it! read more

This far the upfront staff is horrible. As a family of medical doctors and professionals, a person with PPO insurance, the lack of professionalism and care for patient quality is disappointing. Thank god my home medical group is St. Jude and our home urgent care is St. Jude. For those who do not have insurance, it's places like this that make me sad for them. To be subjected to such terrible service is sad. The doctor was AMAZING! They deserve a 5! Front staff deserves a 0. read more

The front staff were very pleasant and was able to get us in efficiently. The wait time was pretty fast for being an urgent care. The Dr. was also very caring and thorough. We hope not to come back but if we ever do this will be our urgent care of choice. Thanks everyone! read more

Doctor Azar does his job very good. I recommend him to my friends and family. He's very respectful and knows what he's doing.

Overall great service. Kelly has been overseeing my injury and has done a great job. She's made sure I'm getting the care I need to figure out what is wrong with my knee. I would definitely come back and would recommended to family and friends. read more

Best urgent care I've been to hands down. They quick to get you in and out. Tomi, Maria M, and Rosa B were VERY sweet and helpful when I came in for workers comp and made sure I was taken care of when I got there. I would definitely recommend coming here! read more

Only reason they get this many is a few good apples among the bad. First time took a long time, but they were busy. Then the desk girl (girl because of attitude) was rude and angry that no one told she wanted us in the lobby. PA, nurse, and X-ray tech was great. Second time was all good people. The PA was awesome and helpful. Front desk was much nicer than other one. Today is different Dr. So RUDE! not asking the right questions and talked rude to me for trying to explain. Now he is reordering the x-rays because he doesn't know how to find them. Seems to be a language barrier but that is no reason to treat patients like this. Admit it's your failing not ours. Go somewhere else or make sure the Dr is not here if u want real help. read more

Was there today for a physical, my appointment was at 9 am got there at 8:45 am. Stephanie was really nice and helped me check in. Had a seat for couple seconds and called me in right away. Dr. Holmes is the best, she checked me very patiently and conversate all my visit which made me feel very comfortable with her. I really recommend her.!! read more

Dr. Maggie is so patient and thorough! She makes you feel taken care of and is one of the best medical practitioners I've been around. So happy to be at Vista Medical Group because of her. read more

Vista Medical Group is great! All the adults in my family have had Dr. Azar as our primary care physician for over 20 years. He's amazing! He takes time to answer all of our questions and he's very informative. He's even convinced me to become vegan. They're new office is beautiful, spacious and clean. Stephanie at the front office and is amazing and warm. Can't say enough good things to say about this facility. read more

Was seen , a couple days later was still in excruciating pain Called back and said the medication wasn't helping with pain they pretty much said they didn't care horrible. read more

Sucks cuz they fit you in as a walk in with there appointments wouldn't recommend going here at all unless u have a whole day of nothing to do. Just seen quicker urgent cares then this. Would of rather just waited out in the waiting room until the doctor was ready to see me they took me back and I waited over and hour before the doctor ever saw me.. I will say the staff in front office was very friendly. read more

Came in today for myself, normally I'm here with the kids. Few people ahead of me, waited less than 20 mins. The front desk is always so kind and understanding. The medical assistants are always very friendly and patient. Today I saw Maggie a P.A. she was wonderful!! Took her time to explain things I didn't know. Very compassionate and really cares for her patients. Thank you everyone at Vista Medical for always making our visits so pleasant! read more

Alma and the rest of the staff up front are great. Very welcoming and accommodating. Dr. Martinez is very empathetic and willing to listen to everything you have to say. Two reasons why I only gave 3 stars. One, the wait time. I understand they get busy, but when I get called to a room, I shouldn't be waiting in said room for an hour with not even an update. Two, as good a doctor as Dr. Mulder is, every time I've seen her, I've felt rushed. Especially after waiting an hour in a room. Other than that, I definitely recommend this place. Plus, the new location looks way better than the last. read more

My star is for the way this place handles patients. For one they never called the persons name out loud and they said they have been calling for the patient.... Which is un true. We where sitting right in front of the window. If you missed up then say you missed up.... I'm just saying. read more

If I can rate this clinic zero starts I would. Staff leaves you on hold without getting back to you, when they don't want to answer. Charge $25 to get medical record? really? more horrible experiences with this place. Do not recommend at all and good luck if you must go there. Management need to work on these issues as this clinic is ruining the image of health care workers out there. Shame. read more

I walked in for back pain after being rear ended. As soon as I told the front girl, she rudely told me they couldn't see me unless I had "Medpay" and when I asked her what that was she gave me an ugly look and said "you need to find out if you have it through your car insurance." I asked her if I could use my regular insurance, since I didn't have time to find that out, but she (again, rudely) said "no because you just told me you were in a car accident, and your car insurance has to pay for that." I felt talked down on for not knowing what to do and just went home with back pain. Will have to wait to see my regular doctor tomorrow instead. read more

I came in complaining of a knee injury that I got from a car accident. I remember specifically asking him if it was due to the accident or if that was possible and we spoke thoroughly about the accident, how fast i was going, where it was, where my knee was hit on what part of the car. And I told him that i would need some kind of statement for the car insurance to reimburse me for my appointment. I called in to ask them to write it for me, so i could send it in, and the nurse on the phone said that Dr Azar did not mention ANYTHING about a motor vehicle accident in my file. She then said that she would speak to Dr Azar and ask him if he remembered and get back to me. She did get back to me, which i guess will give them their one star, and said that he said I did not mention anything about an accident and could not write me a statement. No "I'm sorry, I don't remember you saying anything" even though we spoke about it for 20 minutes, but a simple and matter-of-fact, "You did not mention anything at all." Are you kidding me? Why would I do that? If this doctor cannot even record a simple fact in his notes and recall it from memory, what can he do? read more

To anyone seeking a knowledgeable, fair minded health provider please consider Dr. Azar of Vista Medical Chino. Dr. Azar brings lengthy and world-class experience to Vista Medical. He is the best Doctor I have seen in many years. The best thing about Dr. Azar is that he "listens". I find him empathetic and understanding. If you are looking for a long term Primary Provider look no more. read more

DO NOT GO THERE!!! One of my coworker twist his wrist a little bit, he is totally fine, just feel a little be uncomfortable. My manager ask me take him to see the doctor and make sure he is fine. Wait 2 hours over there. They did a test call HOLDING TEST which is hold Dr.s' hand... Not by any hight technology machine. Dr. Said he is fine and put the wrist wrap on him (YES! The one you can get from dollar tree store!!!) and ask him return again next day. One day, we got bill. The price is almost $500!!!!!! Wow! Really!! Holding Dr. Hand and put a cheap ass wrist wrap cost almost $500!!!! Is he Koby Bryant or Kim Kardashian... That's my bloody true experience.. thanks for the Vista medical group. My boss is really angry with me.... read more

The worst urgent care clinic in the inland empire. Very rude staff!!! Very unprofessional!!! Never go there or you'll really get sick!!!! Not even a quarter star!!!! If I have three thumbs, it's a 3 thumbs down!!!! read more

A few years ago I wrote a review that was not too favorable for this office, I found that maybe I was a little too harsh on the staff, as I continue to seek treatment with Dr Azar, I found him to be a pretty good physician, along with his PA's and staff. I strongly recommend this facility, the urgent care is open on weekends and the wait times are usually pretty minimal. I apologize for my harshness and during this time of crisis, I thank everyone on the staff for literally putting themselves at great risk. read more

I don't know why good doctors hire support staff that are far under par. No follow-up, lack of customer relationship skills. I understand that I'm just one client of a slew of patients, but I do have friends. It's sad because I really liked the doctor. read more

This was the worst place I have ever been to def would not go to!! Came out worse then when I walked in!!! Do NOT go! read more

I've had to come here twice for 2 separate urgent care issues since my regular dr was closed or couldn't get me in. V happy with both experiences. The staff is super nice, the doctors are always very helpful and I'm out in a jiffy. I give this establishment 2 thumbs up and a finger snap! read more

Terrible dreadful service. I saw dr Martinez for a first visit in November 2015 and was seeking a referral for ENT or surgery due a to a recurrent abscess in my ear. He told me he would refer me and I have made 3-4 follow up calls - the staff has no idea what the heck is going on each time I call. they're so clueless and don't know how to manage their patients appropriately. Apparently dr martinez did not even document my initial visit!! So when the staff looks back at the charting, there is no indication of a referral request. ??? So I wasted my time with the visit with this "so called doctor" who did not even complete residency and have been waiting around for what I thought was a referral I would get as I needed it urgently. Bottom line I called my insurance company to change my Primary care doctor because vista medical group in chino is so lousy - doctor Martinez and all the staff included. read more

Really rude on the phone , like we under stand you hate your job . But don't take it out on me.

Was a patient today. And can honestly say I was helped by the best nurse I ever had. I wish I could remember his name to give him credit. I usually see dr. Anne but she was pretty busy today so i saw Dr. Maggie Carpio. Even though I have really bad anxiety, she was professional yet she was very nice and understanding which was really calming for someone like me. read more

I have had nothing but great service Raquel has been super helpful and Service with a smile. I came here as a Urgent Care patient and now made them my Primary PCP provider. All the Drs I have seen for the last year as a Urgent Care facility as well as the friendly staff is why I change my Primary PCP. read more

The last time i visited vista medical group was 5 years ago when the location was next to ihop the experience was horrible terrible rude staff since doctor azar moved to his new location next to starbucks i want it to give it a try since he hired new staff everything was great from making the appointment to the front desk who always have a smile on their face morning crew and night time crew to the referral coordinator stephanie who helped us to the max to get us pre approved for some meds by the insurance company ,and she respond fast if you leave her a message good job guys definetly i recommend this place. read more

To marla.. I did file a claim twice and no one care what that office does. I told the supervisor I was going to file a claim in the board of medical field. Your Chino office does so many mistakes and no one seems to care what they do in that office read more

Cute women working at the desk but 3 hour waiting time. Not taking my mom here anymore, please go somewhere else if u are thinking of coming here. Not worth your time to wait 3 hours read more