It's very easy to reserve a car. They contact you with the driver's name and number so you can…read morecommunicate the details. Friendly and reliable drivers. Tonight I used them to go from O'Hare to visit my family in the suburbs. Patrick was my driver. He stocked his Lincoln with beverages and snacks. He also supplied phone chargers. Definitely will continue doing business with them!

You can't go wrong with this car service to the airport! Safe, clean, on time, friendly drivers,…read moreand reasonable price. You get what you pay for when it comes to a car service , and uncrabby cabby is a winner. I'll definitely book them again.

Second time using Max's for family trip of 8 people Louis our driver who was fantastic arrived on…read moretime for shuttle to Ohare airport.Pickup at airport was equally great as well. Won't even call another service Max's is the one and only service I will use. Thanks Max's and our driver Louis you were fantastic.

I was stressing out about how to find the wedding venue and where to park and how bad the traffic…read morewould be, etc., etc. Just the parking cost at the hotel was $54 a day, if you reserved it. My sister recommended I just hire a car to take me and bring me back the next day. What a relief! The reservations were easy, the payment was easy, Avie the driver was a delight. The car was really nice. I'll use them again for sure.

Top notch service... reliable, and the reservation was super fast... he was from downtown Chicago…read moreto the airport

We used the black label limo service for 3 days in a row on the July 4th weekend. It was the best…read moreservice we've ever had. The driver was kind and accommodating and very flexible to our requests. The cars were clean and rides were enjoyable. Will definitely use them again when we come back.

Book this place. They are efficient, affordable and arrived on time. Our driver was awesome. Their…read moretexting system was good about alerting you of their location. We ended up using this service to Midway. We had a lot of luggage because we were moving across country. It was a seamless process. This service was reliable and took the guess work out of whether Uber or Lyft was going to show up with the appropriate amount of space. Our SUV was substantially nicer with free waters and fit our 5 suitcases plus carryons.

Found this business on google and yelp. got the quote right away as we were planning a trip to…read morechicago. Pick up was curbside and was so much easier than waiting for an uber taxi or shuttle. they were there prior to deplaning and we let them know as soon as we were ready with baggage. similarly we used Balck car for our return which was a 3:30am pickup. same driver very nice. reservations were easy to make there were 12 hour reminders and status updates when the driver was on the way and arrived. will use again when in chicago. thank you !

Now, I like to think of myself as a classy gal. But there is nothing more classy than a classy gal…read morein a classy limo. Honestly, I didn't book the limo, my best friend did, but I'm SO GLAD SHE DID. Our driver was funny and super nice. The limo was clean and, did I mention(?), CLASSY. Couldn't have asked for a better night or a better ride. If you want something reliable, fun, clean, and affordable, Luxury Rides is where it's at.

I was looking for a limo to get my groomsmen to my wedding. After doing some comparison shopping, I…read morereceived an email from Jason at Luxury Rides Limo with a discount. I booked the ride, with the discount and things seemed good. I called Luxury Rides to confirm because I had had a couple companies' websites confirm and then subsequently cancel. I spoke with Jason who explained they couldn't honor the discount and said I was lucky they were even honoring the reservation because they usually don't serve Naperville. I asked JASON why HE emailed me a discount code for a trip that it didn't qualify for. He wouldn't answer. I decided to go with them to get it over with. The were still cheaper than most other places. We were supposed to be at the church by 1pm. They were supposed be at the hotel by 12:45 for the 10 minute ride. At 12:35, I got a call from the driver telling me he couldn't be there until 1:50. He was unsympathetic about being over an hour late. I would've appreciated more than 10 minutes of notice so I could find alternative transportation. Luckily, the hotel came through and used their shuttle to get us there on time. Luxury Rides only refunded my money. They thought that was appropriate compensation for screwing up my wedding day. Avoid this company at all costs! UPDATE: I felt the need to respond to the owner's response. "if your wedding was so important to you you should have reserved your limo 2-3 weeks in advance..I'm just saying...." - I honestly don't think anyone has ever said anything so rude to me. "I want to say that I'm sorry that you did not understand our reservation page, but it says clearly on our reservation page one-way transfer might not be available on the weekends." - I assumed that wasn't true for this weekend because THEY emailed ME after I put the date, times, and locations into a limos.com search. I think it's perfectly reasonable to assume the email, signed by an actual person, was a better indicator than a generic disclaimer on their website. "But you did still want ahead and book it, and you booked 2 days before your wedding day" - That's false. It was 5 days before. I booked on Monday for a Saturday ride. Admittedly short notice, but I only needed a ride to take the groomsmen the 6.8 miles from the hotel to the church. The rest of the transportation for the day was taken care of. By the time I had spoken to Luxury Rides Limos, another company had offered me 2 SUVs for slightly more money than LRL. I had other options. "and once we saw the booking we called you right away we confirmed with you that we do not have any availabilities for the time you picked ..." - Also false. I called THEM to make sure the reservation was fine and they said they had availability, but couldn't honor the promo code. "But you told our dispatcher that,it's your wedding and you really need the stretch limo..and Jason told you that it may be late to get you the limo" - As I mentioned. I didn't NEED the limos. Another company had offered me SUVs and, honestly, 2 Ubers would have sufficed. All better options than BEING LATE TO MY OWN WEDDING. It's absurd to suggest I was "totally okay" with that. "And you are mentioning a promo code, that promo code was for three hours" - Also false. If it would help, I can post a image of the email, which doesn't mention 3 hours at all. "you didn't want to get the limo for three hours cause you want to save some money...needed just for a point to point." - Nope. Never said I needed to save money. I don't. I MIGHT have said I wouldn't go with LRL if I had to pay for 3 hours, because I had other options that were cheaper. I also don't see how this is relevant. If they couldn't get me a car on time for a 1 hour ride, how would adding 2 more hours have helped? "so I think we did everything we could to get the limo for you but there was nothing available for that time" - If there wasn't anything available for that time then, DON'T solicit me through email when you know what time I need and DON'T take the reservation.

I see this company has very high ratings on Google reviews and Yelp. That's why I booked with them…read morefor a ride to Midway. It's the first time I booked a car service without talking to a live person, but decided to pull the trigger. They send automated texts and emails, including the name and phone of your driver. I tried calling and texting them the day before just to be sure everything was set up, but they never called or texted me back. Of course, the next morning the driver is nowhere to be found, so I call him and he says "I told Grid yesterday I couldn't pick you up". I call the service and they start scrambling to figure out what went wrong. They call me frantically with some BS story that the driver went to the wrong address. The. They said they had someone on the way (20 mins away). I told them to cancel it and I just ordered an Uber, which arrived in 10 minutes so we could make our flight on time. I'm clearly in the minority here, given their ratings, but you don't get more than 1 chance to let me down for something like this. They still have not emailed or called to acknowledge cancellation of the return pickup or to apologize for totally screwing this up. All these guys seem capable of doing is sending automated emails and texts. We're never using these guys again.

Always reliable on time and a classy business. We have used them for wedding and airport…read moretransportation. Always very nice and accommodating.

After a wonderful weekend visiting my sister and her family in the Chicago burbs and nearby lake,…read moreit was Sunday night and we were planning for our return flight Monday morning. We started doing the math to figure out what time we needed to leave for the airport and my brother-in-law suggested Asap Car Service instead of Uber... we were all in! We arranged it that evening on the spot and Alex arrived the next morning to pick us up. He was early, helped with transporting our bags into the car, and his vehicle was spacious and spotless! We will absolutely be using this car service again and again in return visits! Thanks again to Alex for getting us to the airport safely and for the very pleasant drive. See you next time!

Easy, very friendly service. Was on time for pick up to go to O'Hare and was Quick when we…read morereturned. My friend waited 20 min for his Uber while we waited 5 for our Van to pick us up. Also, they also communicate well during off hours.

Best service out there for the money. Rate is competitive no hidden fees (shop around you will see…read morefor yourself). Driver was on time round trip and dressed professionally (Johnny). Car was clean and inside and out. Driver was friendly and you can see enjoys driving. Dispatch was also was also professional and nice when booking. Guy who answers phone in the evening was super friendly and went out of his way to make sure I the customer was satisfied. Definitely would give this company a shot.