1. Oregon Chimney

    1. Oregon Chimney

    0

    Portland, OR

    Cancel

    Open app

    Search

    Oregon Chimney

    4.2 (42 reviews)
    Closed Closed
    Updated 1 week ago

    Services - Oregon Chimney

    Fireplace cleaning

    Masonry/concrete repair

    Oregon Chimney Photos

    Recommended Reviews - Oregon Chimney

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Since I used online reviews like Yelp, Google, and Nextdoor as one of the reasons I chose Oregon Chimney to do my chimney repair I feel obligated to post an honest review with pictures of the unprofessional work done by Oregon Chimney. Online reviews only work when folks post the good the bad and the ugly. You get to decide which one this is. I wouldn't recommend Oregon Chimney at all. The mason crew they send out (Rene et al) tried to scam me and rip me off. I paid $7000 for a full chimney tear down to the roof line(plus some shoulder work and re-tuck pointing of the lower portion of the chimney below the roof line). I left in the morning shortly after they arrived when they were just starting to tear down the old chimney. When I came back ~2 hours later they were magically already almost done with the entire rebuild? You could tell by the poor quality of their work that they only took the old chimney down about 1/2 way to the roof line and then haphazardly started to rebuild before I returned. The part they did rebuild looked horrible. It had inconsistent, non uniform, oversized and wandering tuck point joints of different sizes. Also instead of being square like the old chimney was it flared out toward the top and was slowly getting wider from where they started 1/2 way down to the top. In addition the new flashing they used looked horrible as it had excess visible caulking and was high profile and sticking out looking very unprofessional. Further more the "shoulders" of the chimney had sloppy mason work and they didn't even clean up the old joints before they put a sloppy coat of mortar on top. Oregon Chimney has multiple mason crews and it seems there is no accountability to the customers for the work they are sent out to do on their behalf. In my case there was no inspections, evaluation, documentation, or photos taken of the work done to be reviewed by Oregon Chimney management? I wonder how many other unsuspecting customers Rene also did this to. I doubt I was the first one. Was the owner of Oregon Chimney even aware of this situation? Honestly I am surprise the owner or someone else didn't reach out to me directly after I sent in the photos of the unprofessional work done by Oregon Chimney. Instead I had to call several times to even get a response at all, and then it was only a lackluster text response. The employee who was text messaging me (Charlene) also has horrible customer service skills and basically said that Oregon Chimney doesn't operate like that when I called them out for trying to scam me and not do the work that I paid in full for. The only reason I even got a response from them was because I sent them a Certified letter letting them know that I was going to file a complaint with the Oregon CCB (which is required by OCCB). Charlene's initial response was asking me to pay more money ($800) for them to come and clean up the work they did do...I'm not kidding. I have text messages from them proving this. They also said the poor quality of work they did do was because they reused the old bricks! When asked why they didn't do the full tear down to the roof line like I paid for Charlene said they had photos they would provide showing me that they did indeed do a full tear down. Of course they never provided these alleged photos because Rene never took any and they never did the full tear down to the roof line, instead only going about half way down (on a rather tall chimney I might add). Eventually(after I sent them the certified letter stating I was going to file a complaint with the Oregon Contractors Certification Board) they did say they would redo the work and rebuild the chimney like my contract that I paid in full for explicitly stated. However they wanted to send Rene and the same crew out to do the second rebuild! I said that was completely unacceptable and I needed an entire different and better crew do the new work. After the second crew was finished with the redo/rework I had requested someone come and inspect and review the new chimney rework with me when done. When their lead mason Jeff arrived he had absolutely nothing to say about the work. Barely spoke to me at all. Literally no comments on what was redone. Didn't discuss what the second mason crew did, redo, fixed or anything? I did all the talking. No one from Oregon Chimney ever apologized or thanked me for being patient and understanding and willing to work with them. In fact they wouldn't even acknowledge that their previous mason Rene tried to rip me off and scam me. I could go on and on about this horrible experience. Ive got receipts, photos, and text messages to back up my review. I gave them a generous 2 stars only because they did come out eventually and redo the chimney work and it was at least adequate/acceptable the second time. Otherwise I would have given them 0/1 star review (which is what they deserve for the experience I received.

    Chimney before

    See all

    24 days ago

    Oregon Chimney was prompt, courteous and knowledgeable. We will use them again. They did a great job cleaning and inspecting our chimney.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 day ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 4

    4 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    23 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Great communication and quick repair! I got a custom cap added to my older home and Oregon Chimney was great.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Nick C.
    7
    310
    266

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Selene R.

    Selene R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Selene R.

    Selene R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Quick to respond, and extremely friendly. We appreciated that they took care of our home and with a smile. Highly recommend this company!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yak I.
    16
    58
    12

    11 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Greg M.
    18
    57
    1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Oregon Chimney came to inspect our chimney and it ended up being a very simple repair. They serviced us with just what was needed.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M N.
    0
    55
    1

    8 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Selene R.

    Selene R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of W K.
    137
    5
    0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dawn D.
    2
    53
    48

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Oregon Chimney

    Review Highlights - Oregon Chimney

    They finished our job in two days had to tear down the old chimney to the roof line and put in a new one they were on time, tidy and pleasant to work with.

    Mentioned in 2 reviews

    Read more highlights

    Oregon Chimney - chimneysweeps - Updated July 2026

    Loading...
    Loading...
    Loading...