1. Metro Chimney

1. Metro Chimney

0

Lake Oswego, OR

Metro Chimney

4.8 (32 reviews)
Closed 9:00 am - 5:00 pm

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Services - Metro Chimney

Fireplace cleaning

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Recommended Reviews - Metro Chimney

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25
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5

8 months ago

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Clayton V.

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7 months ago

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Clayton V.

Thank you Shannon. It was great to meet you and your husband.

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6 months ago

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Clayton V.

Thank you Mark. And than you for hiring me to clean your fireplace.

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8 months ago

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Clayton V.

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2 years ago

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Clayton V.

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10 months ago

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Clayton V.

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9 months ago

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9 months ago

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2 years ago

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3 years ago

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4 years ago

Scheduled many times never showed up or even called. I would have to say very unprofessional

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Clayton V.

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

Clayton is VERY knowledgeable, thorough and has great customer service. Highly recommended!!!

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7 years ago

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6 years ago

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8 years ago

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9 years ago

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13 years ago

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12 years ago

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8 years ago

Clayton was awesome - responsive, reliable, great rates, awesome work. Would recommend him in heartbeat!

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8 years ago

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8 years ago

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13 years ago

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12 years ago

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10 years ago

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12 years ago

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Ask the Community - Metro Chimney

Review Highlights - Metro Chimney

We had Clayton from Metro Chimney remove our chimney this fall so that we could run HVAC vents in the channel.

Mentioned in 21 reviews

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Fireside Home Solutions

Fireside Home Solutions

3.1
(42 reviews)

They come to your door do what they need to do Fast service and makes the fireplace look brand new…read moreagain highly recommend TJ

Worst experience ever regarding Fireplace Purchase, Installation Delays, Inspection Failures, and…read moreLack of Communication I am submitting this formal complaint regarding the purchase and installation of my fireplace through Fireside. Since the original order was placed on October 31, 2025, the process has involved repeated delays, incorrect ordering, delivery of the wrong fireplace model, failed inspections, safety concerns, and a lack of timely communication from Fireside. The following timeline summarizes the key issues: On October 31, 2025, I ordered a fireplace at the Tualatin store. On November 3, 2025, a technician arrived to take measurements, and it was determined that the surround had been ordered in the wrong size and that a custom surround was required. This resulted in an additional cost of $800 and an estimated six-week delay. I was advised at that time that the custom surround had been ordered. On December 11, 2025, after receiving no communication from Fireside, I called to request an update. I was then informed that the custom surround had not been ordered, even though the fireplace insert had arrived. Fireside placed the surround order only after my follow-up call. On December 15, 2025, the installer arrived to install the insert; however, the fireplace delivered was not the model I had ordered. On December 22, 2025, the city inspector identified a gas leak. The inspector also noted that flex cable had been used rather than a metal connector and that no altitude gauge had been installed. On January 12, 2026, I contacted Fireside for a status update on the custom surround and was advised that it had arrived, although I had received no prior communication regarding its arrival. The custom surround was installed on January 14, 2026. On January 21, 2026, the city inspector and installer arrived for inspection. The inspection failed because the altitude regulator had not been installed. Fireside indicated that it was unaware of the altitude regulator requirement and subsequently ordered the part, which had an estimated two-week lead time. On February 3, 2026, I emailed Fireside and was advised that the part had arrived, although I had again received no prior communication. I was also informed that the part would be installed that day. Most recently, on July 22, 2026, I was contacted by Fireside to schedule the final inspection and was told that I did not need to be present for the inspector to access the house. However, the inspector later called to advise that he was at the property and unable to enter the house. This experience has been unacceptable. The repeated errors, delays, missed communication, failed inspections, and safety-related concerns have caused significant inconvenience and frustration. I expected Fireside to manage the order, installation, required components, and inspection process professionally and proactively. Instead, I have repeatedly had to follow up to obtain basic status updates and move the process forward.

Metro Chimney - chimneysweeps - Updated July 2026

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