Kaiser is the best!!! I can't get over the care we have received!!! We will continue forever and…read moreever with Kaiser!

Everyone there was super nice and accommodating. I was comfortable the whole time. Also the person…read morewho drew my blood for labs did the smoothest most painless job ever, I didn't even feel the needle it was crazy impressive. Usually I'm told my veins are difficult to find and then it always hurts a little, but she did it so easily I couldn't even tell I had my blood drawn.

The doctor took their time. Not in a hurry at all. Very thorough. Ran all the tests needed and…read moreEvan sent me out to Salem Radiology.

I had an excellent first visit experience. Dr. Tomes has excellent skills, listening and verbal…read more My appointment was new patient interview. The intake paperwork is extensive and I thought that was positive. Bloodwork is convenient in their on-site lab. I look forward to having this clinic as my medical home base.

I have been a patient here for many years. Never been happy with them but it has become far worse…read morein recent years. They are all about money and not patient care. They recently moved away from the more universal Mychart and implemented their own version. What a nightmare that has been. They lost records and I can't even work with them. I decided to start using a private lab because they offer substantialy more tests for significantly less money. Why should I be forced to use their lab? I assume they didn't like this because they absolutely refuse to load the results into their version of Mychart, despite me calling many times and providing them the results twice. I mailed them and delivered in person because they refused to accept them electronically or download them from the lab. Last visit they told me at least three times they are a business and eventually refused to see me as a patient. Keep in mind I owe them nothing so it is not a billing or payment issue. Go anywhere else if you can. They are horrible.

It was fast clean and efficient the staggering was amazing and kind id definitely come back againread more

I was referred to Dr McBride by a best friend of mine. I was in search of an inept physician. I…read moremet with him and I was blown away by how attentive, knowledgeable, and funny this guy is. He answered each and everyone of my questions in great detail. He explained everything down to the science. I left his office very optimistic and confident that I was in the best of hands with him. I have continued my care with him for more than 7 years now. Highly recommend this office!

It ended up not working because they said they didn't know how to help me. It was disappointing and…read morediscouraging. I really liked Dr McBride for his attentiveness and knowledge. I wish I had stayed seeing him. Dr Tak saw me and I took her advice but after being referred out, I should not have return to see her. Her demeanor and attitude toward me changed and got frustrated. I sent a message explaining my situation and concerns and no one has cared to respond to me. After investing time and money (out of pocket pay) I'm greatly disappointed. They could hire a friendly face at the front desk. Whenever I had Mary, she was cold and unwelcoming to me. And that happened each time I encountered her.

First of all, I'm an 83-year-old woman who was just in the hospital for pneumonia. I just spent a…read moreweek in Salem Memorial Hospital... Most generally the nurses the CNA's and all the helpers were absolutely amazing. Their attitude was positive uplifting, I did not feel well at all, their Joyful and happy faces coming into my room, they're gentleness at night when they had to take blood. All of it was amazing. There's not any one stand out that I can put in here because they were all stand outs! I was on the fifth floor room 5080 they were all magnificent... Except one, Alyssa was extremely cheerful when she came in full of smiles and caring until I annoyed her... I could not walk by myself. I had to have Help. She put her hands out and I grabbed one of her wrist. She jerked her hand away and said "don't touch my wrist. You'll hurt me!" being as unsteady as I was I reached out and started to grab the front of her shirt. She roughly took my hand and pulled it away! When I was trying to turn and adjust my walker to get to the bathroom, she said, "WHAT are you doing!" I was a little startled at the attitude... I felt she was rude and actually mean. In a situation where I think a nurse should be helpful and kind and understanding, Alyssa was not! Given all of the people who were there for the week I was there, they were fantastic! I would hate to think that Alyssa would treat all patients that way... She is honey, sweet until you annoy her, and then the rudeness comes out and the meanness towards your patients. I would hate to think of the way she treats some of the patients who are even more helpless "annoying" in her eyes. The rest of the staff was magnificent. I have absolutely no complaints at all, except for this one particular nurse, which is probably why she was so noticeable because everyone else was so kind! Even the ambulance drivers couldn't be more helpful and kind so Alyssa stood out in my mind! They're always seems to be "one bad Apple in the Bunch"...

They are too big for their own good, Far more concerned with policy than doing what is right. Lock…read moredown policies kept my wife and son today from getting to a very important medical appointment. I got to sit outside on the phone with an unprofessional security administrator - while my pregnant wife was sobbing and held essentially hostage- unable to leave. Quality care and common sense are severely lacking here!

Horrible experience! Long wait time and abusive doctors. After being brow beatten and diagnosed for…read morea disease I don't have by an anesthesiologist at Salem Health's Comprehensive Pain Clinic I went to OHSU's Comprehensive Pain Center. The difference was astounding! A team of neurologists spent an hour and a half evaluating me and after many tests they diagnosed a severe neurological disorder and referred me to another specialty for another diagnosis of a painfully debilitating disease. Several procedures were performed by anesthesiologists under the direction of my neurologist with good results and a pain management plan involving multiple disciplines was developed. Salem Health should be ashamed of their clinic and the two anesthesiologists that run it. They have no business treating patients who are at their most vulnerable. A doctor that walks in a room and makes a diagnosis after looking at one page of the new patient forms is an incompetent at best. In my case the doctor at Salem Health spent 16 minutes with me and verbally battered me for disagreeing with his instantaneous diagnosis while sneering and ridiculing me. A year later I learned that he had falsified my chart notes by including results of a physical exam he didn't perform. He portrayed me poorly and it was a factor in the denial of my disability insurance. Then the clinic hid his chart notes when I repeatedly requested my records. For weeks they insisted that the only document in my file was the signed release but they finally provided them. When I tried to have my medical record amended Salem Health refused and backed their joke of a doctor. I was awarded disability benefits on appeal and because of the diagnoses and care I received at OHSU I'm doing better but the whole experience with Salem Health has left a bad taste in my mouth. No institution should hire and back such incompetence and no doctor or institution should have that much power.

I had to wait more than 2 hours to see the doctor. She…read morelooked at my swollen legs and feet and decided to have blood tests. She was able to answer my questions to my satisfaction.

I have been with Kaiser over 20 years and I was prescribed Ozempic for weight loss and diabetes…read moretype 2. The doctor said it was cash only but a pharmacist told me I had a rider in my insurance that would cover this $730 medication and I would only pay $40. I meet the requirements for the rider to cover the meds. I have spoken to member services and Optima RX, the billing company, that confirmed I am supposed to be covered. Yet the pharmacy won't bill them and still insist I need to pay $730. No one in pharmacy or appeals is retuning my messages. I only get rude emails saying that it's not covered. I will continue to take it- but I want someone to explain to me how some managers say it is covered and some pharmacists say it's not! Why do I pay for insurance if Kaiser won't honor it?

I am not sure when WVP took over the doctor's clinic, but I recently established primary care with…read moreFNP Stupfel and she has been a delight. She helped me with a few minor medical concerns and medication management and she has been helpful. I can see the issues with hold times and some waiting times in the actual office, but it hasn't been too unreasonable and I am hopeful I don't experience those issues going forward. I did have to wait a while to establish care and I have not needed any urgent visits with this clinic yet.

Dr. Amy Card, saw over my husband and I when we first moved to Salem Oregon from California. I…read morepreviouosly had kaiser perminente and had an ongoing issue for years and was never given a diagnosis. It only took one appointment at Salem Health and Dr. Card and I was diagnosed on the spot with a prescription for treatment within an hour! Dr. Henry is amazing and currently works with both my husband and I. She is stright forward about things and has a kind way about her. She is quick to reply on mychart and place orders and is very knowledgeable. There have been times under her care in wich we needed to outsourse to a separate clinic and the transition has always been smooth. The office itself is close to my house and the front desk and security staff are super nice and helpful!!

We have been patients at the Keizer location for seven years. Our doctor is great and very…read morededicated to his patients. This is a smaller clinic, but we've had to wait long for our appointment. The lab can be backed up at at times take awhile to get in and out. They have labs and x-ray available.

Miss Vetter, P.A. is awesome. Greets with a smile and listens with her heart. I could not be more…read morepleased with this care provider. Thank you.

I've had my fair share of experiences with medical offices of all types. And while urgent cares…read morehave generally fallen into a mediocre category compared to other treatment centers, SwiftCare has set the new standard for all other urgent cares to live up to. The office is pristine, well-designed, and maintains reliable hours. The care, however, is what sets this place apart from any other. The staff, nurses, and physicians during my visit were so incredibly attentive, empathetic, and helpful. The service was truly unparalleled by any similar clinic that I have ever been to. Additionally, their pricing for out-of-pocket patients is reasonable, which rarely exists in the medical field at all in America. ZoomCare, a local competitor, charges at least twice as much for subpar care. If you're in need of urgent care, this is the place to receive it. Truly a five-star experience.

The nurses assistant that took my payment,Jessie, got snarky with me when I asked about how…read moreexpensive " they were" compared with other clinics. He was all, I DIDN'T CHARGE YOU, I'm like okay your company overcharged me, but like my total bill was $480 I paid $270 because of my insurance. Jessie said," Your insurance is the reason it cost so much without insurance a walk in is $200. I was like , " well all this visit was for me was to get a refill on my thyroid medicine since the soonest I can get into my primary physician is in two months. Can't you do something?" He was like," We can't retroactively fix that." So NO, I DO NOT RECOMMEND THEM A TOTAL RIP OFF!