Always great communication, clear explanations, they recommend options. Their customer service…read moreexceeds any auto service shop I have used. Highly recommend them!

On 4/30/26, I brought in my 2016 BMW X5 for a free AAA inspection. They advised me to complete a…read morelist of services totaling $3,832.41, and I trusted them and had the following services done: cabin filter replacement, full oil change, spark plugs & ignition coil replacement, platinum fuel/air induction, automatic remission flush service, differential service (front and rear), transfer case, and brake system flush. I also attached my invoice if you're interested. On 6/1/26 (about a month later), I noticed a burning rubber smell and smoke coming out of the hood of my car, so I brought my car back on 6/3/26. They diagnosed a stage 4-5 oil leak from the valve cover area that was leaking onto the exhaust, and they quoted another $1,606.45 to replace the valve cover with an aftermarket part (URO aka a lower quality part). I asked Grant if this leak could have been missed during the initial inspection, since the leak was serious enough to cause visible smoke and seemed unlikely to develop out of nowhere in such a short distance. He had replied he doesn't have an 8 ball and can't read into the future, and that it was normal wear and tear. During my initial inspection, they knew my car was hitting 10 years and asked me to replace and service all the other stuff totaling almost $4k but not the one part that would leak 1 month later? Sure, you can't predict the future, but how likely is it for a valve cover to completely crack and cause a Stage 4-5 oil leak onto my exhaust after 700 more miles? Another thing that really concerns me: Grant's findings report stated that I had returned for an engine oil leak inspection "approximately 1,200 miles" after the prior service. My actual invoice shows 56,571 miles on 4/30/26, and my odometer read 57,283 miles on 6/3/26, so the difference is 712 miles, not 1,200. Please see attached pictures. I don't know how this discrepancy happened, but it's the kind of easy-to-fact-check detail that makes me question the accuracy of their documentation. It also made me not trust their work so I took my car to BMW Seattle and paid for the valve cover replacement with factory original (OEM) parts instead. At least my money spent came with a peace of mind Why am I writing this? To save you an expensive mistake. I trusted the knowledge of Grant and Logan and approved every service they identified on my initial inspection and paid ~$4k only to have a stage 4-5 oil leak 1 month and 712 miles later (not 1,200 miles per the report). I'd encourage anyone considering this shop to ask detailed questions and consider a second opinion before approving large repair bills.

I have never had a car repair experience like this, ever. Unbelievable. Professional and friendly…read more Yusha promptly checked me and took down some symptoms. Right away everyone knew my name. A gentlemen came over and said "hello Michael, I am Moses. Tell me what is going on with the car." He listened intently. Asked a few questions. "Michael, let me get to work." Another gentlemen came over. "Michael, I am Sol. We are going to take care of you. We will call you in about an hour." I am car stupid. Moses called with the diagnoses and clearly communicated the problem and the estimated cost. After the work was complete the final bill was a little over 9% less than the estimate! When I came to pick up the car a problem was discovered at the last minute. Moses and Sol explained the problem would be hard to discover earlier. My heart sank. More money. Sol said "Michael, we are going to take care of you. This is on us. we didn't catch it. We are going to replace the part at no charge." I would take my car back to Bay's. These folks treat you as human not an ATM. Please give these folks a call. Thank you Lang's towing for recommending Bay's Auto Repair. If you need a tow to Bay's call Lang's Towing in Ballard.

They quoted me a high price for services which another shop told me were unnecessary.read more

They handled my tire under warranty without any issues. I came back two days later once the tire…read morearrived, and the replacement was done in under 30 minutes. Super friendly, professional, and reliable service!

Superior customer service! They went out of their way to fix my tire quickly and efficiently. I…read morehighly recommend this Point S Tire!

This shop is great. The mechanics do great work, are honest, and charge fair rates. The only…read morechallenge is parking, but if you get there before 8, you should be good and can just drop your keys through the door slot

Adam is a smart man who knows his way around cars. He is trustworthy and does good work at a…read morereasonable price.

I've been taking my BMW 328i to Precision Motorworks for the past 4 years, and they've consistently…read morebeen the only shop I trust. They are knowledgeable, honest, and always upfront about what actually needs to be done--no pressure, no unnecessary upselling, just solid, reliable work every time. More recently, my husband brought his Audi to them after another shop caused damage, and they handled everything flawlessly. They were professional, transparent, and made a stressful situation so much easier for us. It's rare to find a mechanic you can fully trust, but this team truly stands out. If you have a European car and want quality work without the stress, I highly recommend them.

Easy to make an appointment; high quality of work. This is the second year I have taken my 2019 RR…read moreVelar in for an oil change and service. I mean, a year between each service is pretty amazing. And. RRs can go10-12K miles (or a year between service, whichever comes first) when the work is done right.

Why I love Stone's German Garage:…read more (not necessarily in this order...) They are very cool and they are musicians. Support the arts. Family business. They do quality work and do it fast and for a great price. I trust them. I just had my BMW in for a look and they didn't do any work, although they gave it a thorough inspection and didn't charge me a dime. Which saved me 7400 plus tax that the dealership said i needed in their fancy, but totally misleading video. What's not to like?

Very slow and unresponsive. I called them multiple times for an estimate and everytime it goes to…read morevoice mail. Sent them an email and got a response after a week for car details that I had already provided. They committed to sending an estimate next day. Its been a multiple days since that with no response. I cannot imagine how bad and unresponsive they would be in case they had my car in the shop. Stay away!

My car died suddenly on a Thursday night. I had it towed to Superior and left it with the key and…read moremy number. I am a client. I got a call early the next morning and discussed it with them. If they couldn't resolve it, I might have to wait till Monday. I understood. They called back in a couple of hours and said my car needed a new battery and was ready for pickup. As always, they were prompt, courteous, friendly and efficient. I am glad to work with them and happy to consider them "my mechanic."

Just an oil change. Took a bit longer than I hoped after having an appointment. They did allow me…read moreto bring my own specific oil. I wanted to have an oil sensor replaced, but they wouldn't install a part I provided. It was a 15 minute job that I ended up doing myself. They wanted me to leave my vehicle all day. Not sure they take into account how much leaving a vehicle all day ads to my cost and time. I wish they were more flexible, but I've generally been happy with their service. If you are waiting for service ....highly recommend Hooligan's across the street.

Whoever awarded fewer than five stars was wrong, and I don't care than Rathburn Auto isn't there…read moreanymore. Jason is the best mechanic on god's green earrh, and I wish he was still here. I followed him to Ravenna, and I hear he's up in Northgate now. I'm too ashamed to ask him to work on my hybrid. Having put him through fixing my VW bug was torture enough. Jason, wherever you are, you should know that you come up in every conversation about great car mechanics. The last time I heard someone mention you, it was my new neighbor in Magnolia, talking about how much she missed Jason. "You don't mean Rathburn, do you?" "I sure do, you know about him?" Heck yes I do. Rathburn auto came very highly recommended by word of mouth at least ten years ago, and my life just ain't the same without this shop. Where can I get my car serviced that ALSO has old, broken down pinball machines? Nowhere, that's where. Jason, if you're reading this, we all love you. We need you. I'm not saying you have to come back. I'm just saying I'll pay your rent if you do.

Great work. Fair Price. Reliable. Honest. I've been taking my vehicles to him for 10 years.read more