Cheese Steak was bland, cold hoagie roll, no seasoning for the steak. Wings hot, fresh, and delicious. Raspberry iced tea nowhere near par. Customer service a little lacking; we were not greeted with enthusiasm as to be expected. Will not be returning as the prices were too high, $10 for a footlong sandwich. At those prices, I expected more flavor. read more

Ordered a delivery at 1030 it never showed up when I called at 1230 Cameron answered as I asked him how long until the food will arrive he answered by hanging up. After calling the store back they said it's not their fault and they have no idea where the food is or what the drivers number is. I paid ahead of time and never received any of my food. Iv been going to this place for the last three years and will never be returning and I would recommend anyone looking for late night food to find someplace better. The food is mediocre but it's what Iv been use to I never realized how many other better options there is there. This isn't the first first time Iv had issues with the employees and can't get ahold of any management after trying for days to get my money back. read more

If you've never had their Philly steak you're really missing something they also have excellent pizza read more

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It's just not good pizza for the price you pay for it. The flavor is a bit wonky. Maybe it's just me, who knows.

***UPDATE*** From 2 stars to 3 I had just received a VERY nice note from a Senior Geno's Official (and that's probably not her real title) who assured me that the issues with delivery have been addresses. She seemed genuine and sincere so if I'm being honest, I'm inclined to give the delivery team a second (or so) chance hahaha. Again, as I said in my initial review, the good I had while I was a dine-in customer was really good and the people there were very nice too. Here's to hoping the delivery times is better. :) read more

I come here all the time. The pizza is amazing, but they have terrible terrible customer service. It's reminded me of the show seinfield where they had a soup natzi. Where the soup was so good that they put up with terrible customer service. I still go cause like I said the pizza is great, I just dread having to deal with them. But for me it's about the customer experience and they always fail. read more

This is the second time I ordered food delivery from them and last. The first time they sent me what ever they wanted not only the food was cold it was incorrect both times. I'M DONE! read more

Love this place! Garlic chicken pita is amazing! Mary is always so nice and very polite at the counter!

Ate here for the first time today. Waited a long time for a cheesesteak and an order of loaded fries that my daughter and I were going to share. After finally getting the food the fries were cold, they only gave us one fork, NO NAPKINS at all and they didn't even cut the cheesesteak or provide a knife! Even though we specified we would be sharing the food. To be honest, the cheesesteak was very good! Too bad that was the only positive eating at this establishment! I do not recommend this restaurant. read more

One of the best places to get a cheesesteak, pizza and even a burger. So damn good definitely worth it just wish it wasn't so far. read more

Original Geno's - SLICE of pizza - Pizza Near Me - Tempe, Arizona

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Just discovered this place even though it's right down the street. The pizza is AMAZING. Get the Cajun crust omg. The staff is really funny and they look like they have fun at work which is important. I have become a regular (probably not a good thing because of the calories) but damn, so good. The gluten free pizza isn't bad and the wings are great. Just wish you got a full dozen. read more

I ordered food from them during their posted hours of operation and never received it. Cancelled my order after 2 hours. Idk how the food actually is but it doesnt really matter if they dont fulfill their orders. read more

We will make the 40 mile drive just to eat here when justin is working. He has passion in his food and is a great cook. Makes the visit personal and great tasting. Very good wings and pizza read more

We have been to Geno's over 100 times and because of the worst customer service by the lady upfront yesterday (5/8/19) this may have been our last visit!!! Walked in and were told in a very bitchy tone that it would take 25-30 minutes to get our order. When asked if this applied to just a sandwhich, she said again in a Bitchy tone, Yes for all Orders!!! We still decided to order and deal with wait, but then when ordering drink she stated they are out of ice. We asked if Soda from machine comes out warm or cold, she then again with Bitchy tone told us she doesn't know!!! At that time we walked out!!!! WORST CUSTOMER SERVICE EVER!!!!!!!! read more

Visited at 2am on a Monday. Surprised at how many customers there were, Was iffy about going here because I've never tried it, but I am so glad we did, it was clean, organized, and the food was amazing! Fast service and fresh food. A++ read more

Original Geno's - Mild boneless wings, fried zucchini, meatza pizza - Pizza Near Me - Tempe, Arizona

Cant find anything bad to say about this place . only waten are but a few times and both times were spot on order was perfect service was perfect we picked it up so we didn't need delivery but I'm sure that's perfect too.... So refreshing when you order from a place that just GETS IT!! no foggy gray area no clerical error no idiots just good service all around !! Thanks guys ! Bonus: they are open late night $$$$ yaaaaaassssssssss read more

We placed an order for delivery for a Steak Fajita Salad, Loaded Fries, Garden Salad, and a Hoagie Philly Cheesesteak. The loaded fries were my favorite. They made me a happy couch potato that evening. *Drools* The sandwich was not the best or the worst I have tried. The meat was plentiful but not as much cheese was on the sandwich. The salads were sadly disappointing. They seemed wilted and did not have much flavor. The delivery charge was around $5 I believe which overall does not make this a place I will likely order for delivery again. The food was delivered promptly and the delivery driver was polite. read more

Horrible service. Ordered a small lunch special with only of couple of people in there. One of them was already eating. 20 minutes later, the other gentleman had received and finished his food. So i go up to the counter, and yhe girl says we have online orders. I was the only one in there by this time. In other words, they will help somebody else 1st who is not even there. Money back. Never going again. read more

We've eaten here a few times and really enjoy the pizza! The garlic bread is good as well!

First time here got some pizza slices and wings the pizza tasted good their slices of pizza are big, will be comin back again

I read bad reviews and avoided this place. They were wrong. Delivery was fast and hot. Food was amazing! read more

Original Geno's - I could barely stop eating to take this, loaded fries annd a cheesesteak. - Pizza Near Me - Tempe, Arizona

Not happy with the service. I made the mistake of going through GrubHub. After waiting an hour and a half for my food I didn't get my full order. Pizza was good but my son was waiting on the wings that we never got not even a courtesy call to tell us they couldn't get us the wings. Last time I order from this place. read more

Terrible service. The workers were completely disrespectful to me and my friends. Would not give us water cups or even a smile. Being paying customers I expect to be treated with respect. Never coming to this establishment again. read more

Chose to order from here because it was pretty late and many places had closed for the night already. Great decision! Driver for the delivery was very polite and called prior to arriving to confirm the address since I ordered through the app and she knew the area tends to provide the wrong address. Pizza was spot on! Thin crust and great toppings all over the pizza. The boneless buffalo wings were the standard fair with ample sauce. The cheesesteak was delicious! Enough cheese, perfect onion and pepper ratio and the mushrooms added made the sandwich perfect. If I'm in the area again I'll definitely order. read more

My boyfriend and I go here about once a week or every other week. Their service can be sketchy if they are really busy from time to time but we will always go back since they are right across the street. They have delivery but we usually do the curbside pickup since it's convenience. The slice and a drink is a great deal. We like their pizza, wings and their cheesesteaks are great! We have had many things including some of the sides here and almost all of it is good. However, I wish their salads were better than just iceberg lettuce. read more

Stopped in for a late (9pm) dinner and as I walked in, loud music from local radio assaulted me before I even saw any staff or the order counter. I ordered one of the "famous Philly's". It was delivered to the table fairly quickly and it was hot. I sampled the meat and it was tasty if not a bit salty. The sauce on it tastes a bit mushroomy, but I liked it. I asked a staff member if they could turn the radio down Abit. She she checked and came and told me "the owner did not want the volume changed". What ever. It is loud enough one would have to speak louder than normal to carry on a conversation at your table. With so many other places in Tempe and the surrounding area to try, I will not be back to Gino's. They will be ok though, the college students are back in town and they will eat just a out anything it seems. read more

Came in from out of town and decided to try for the first time and am very impressed. The food was very fresh, great flavor and service was awesome. I even went back the next day before we left town. My family is going to be craving it that's for sure. We need one in Utah! read more

When we first ordered from Geno's it was really well done. The last three times we've ordered, the order is not only screwed up, but had to wait an additional 20 minutes from the time we were told it would be ready. Also, one of the drivers for Geno's almost hit us and when we brought it to the attention of the manager, her comment was, "I've told you, you can't drive like that with our customers at pick-up!" Seriously looking for a new place!!! read more

I come to Geno's quite often after work and the mid day/morning crew are great! always nice and make sure my order is correct and fresh when I arrive if I order ahead and they are the only reason this is a 3* and not a 1...because whenever I come in after 8pm it's almost like a different place the staff is usually in the back clueless as to what's going on if I order for pick up the foods been sitting out so it's cold and tonight I came in around 9:00pm there was female with dark hair (I assume the manager cause they all looked at her for help when I walked in) who was extremely rude and it's gotten to the point where I don't even want to come here at night anymore read more

Has gone down hill, sand which I've always gotten always tastes like freezer burn. Been trying for a while to see if would change and hasn't. read more

No refund policy for crappy food. Beware ! After 35.00 I will never get another limp. Soggy pizza with fake cheese and hot wing sauce uneatable. Horrible horrible pizza. Digiorno is better. I'm going back tomorrow and bringing it back. To be continued.... if I could do no star I would. The female Mgr. Did nothing to rectify the situation. So much for customers always right. read more

This is the very first review I am writing and I am doing so from my car. I placed a take out order for two philly cheese fries with extra onion and mushroom. I picked up my order and drove off to the movies. I get there and open the container. The first one was fine, the second has basically no cheese, one little sliver of onion and one tiny piece of mushroom. I just paid $16.00 for fries!!! and this is what I get? I call and am told I can return it now and wait for a replacement or I can return it after my movie and they would replace it then. I explain this is my dinner and ask if I am supposed to wait 2 1/2 hours for that and the "manager" tells me "Well I can't bring it to you" I inform her I will not be dining there again and she says "okay great! Have a good night" Horrible experience. read more

Good food good prices!!!! We'll be going back for more lol had a philly cheese and some pizza was pretty good and for the price was great read more

Original Geno's - Philly cheese!!!!!! - Pizza Near Me - Tempe, Arizona

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I've eaten here a few times, first at the old Tempe location where I was a bit underwhelmed with the cheesesteak. When they moved, I gave it another shot, as it is just literally around the corner from work. That was a much better cheesesteak. Then I tried a pizza - very good. Today, got a burger and loaded fries delivered - quickly so everything was hot. I am a bit of a burger snob and rate this one was just plain kickass. The loaded fries were also excellent. I'll keep eating here. read more

Ordered lunch for delivery today (4 separate orders) Brittany who took my orders was friendly and professional the delivery guy was awesome. Food is great! Can not beat the price and they deliver double thumbs up in our office. Meatball sub yummy and I asked for well done fries, they were perfect!!! Others in the office have asked us for # and menu. Love finding a good place for a quick lunch or dinner. read more

As a weekly regular, I have only gotten their pizza & fries. I haven't tried any of their subs or burgers. The food itself tastes good, and the prices are fair. They have a foot long slice for $2.50, and you can get a flavored crust. They are open til 5am every day, so you can count on Geno's for a midnight snack. They just remodeled the inside of the restaurant a few months ago, but I normally get takeout. Their service is fast, not taking more than 15mins to get my takeout. Geno's also provides delivery through Yelp or Uber Eats. I currently also get 10% back in Uber credits every time I eat at Geno's, due to some Visa Local Rewards program I signed up through the default Uber app. read more

Visited Geno's today with my grandson and wife to take advantage of a Local Flavor I had purchased this morning and to try out a different restaurant. After ordering, when I presented the waitress with my Local Flavor certificate for $20.00, the waitress informed me that she could not accept the certificate for the face value but would give us $10.00 credit toward our bill. When we questioned further, she stated that they were having issues with Local Flavor issuing more certificates than they should have and hence, she would not honor them. No amount of testing logic would change her mind and we either left the establishment or took the $10.00 credit for a $20.00 certificate. We will definitely not be returning to this restaurant. Even asked if maybe she would give us a couple soda's for our trouble but not even that compromise was acceptable to her. read more

I was looking forward to a Genos sub like in philly well that did not happen do bummed that these guys claim they have genos philly steak the grinder was so small didn't even come close to a Arby's steak sandwich if your going to say your a genos sub then damnit be a genos dub, what a waste of money oh yea fries sucked ass save your money... read more

Horrible experience. Cold food delivered from someone no one knew about and the manager hung up on me multiple times. I want a refund!!!!

Unfortunately bread was soggy and fries tasted funny, perhaps I'm not an expert on this type of food and maybe in not cultural enough but definitely not a Philly cheesesteak. read more