STOP WHAT YOU'RE DOING AND READ THIS--Portillo's at 7200 W Ray Rd in Chandler Has Just Redefined "Heaven on a Plate" with the BIG BEEF DIPPED and That CHEESE SAUCE... OMG! I've had Italian Beef before. I've loved Italian Beef before. But nothing--NOTHING--prepared me for the transcendent, jaw-dropping, flavor-explosion experience that is ordering the Big Beef DIPPED at this Chandler location. If you haven't done it yet, you haven't lived. And if you've had it elsewhere but haven't had it here with their cheese sauce... well, buckle up, because you're about to discover your new favorite thing on the entire planet. From the second you walk into Portillo's on Ray Road, you can smell the magic--crisp sport peppers, rich au jus, and that unmistakable aroma of slow-roasted beef that makes your stomach growl instantly. But the real moment of truth comes when you look that server in the eye and say: "I'll take the Big Beef, DIPPED, LOADED with cheese sauce. And I mean loaded." Watch their face light up--they know. They understand. This is not just a sandwich; it's a ritual, and this location performs it with reverence. Then it arrives. Oh. My. Goodness. The bread is drenched--and I mean perfectly, gloriously drenched--in that deep, savory au jus, so every inch is saturated with rich, beefy flavor. It's not soggy; it's luscious. It's a sponge for joy. And then... the cheese sauce. Sweet, spicy, velvety, liquid gold--it's like someone took pepper jack, dreams, and a touch of heaven and whipped it into a creamy, molten ribbon that cascades over every millimeter of that dipped bread and tender, shreddy beef. The first bite is not just a meal--it's a religious experience. The crunch of the giardiniera, the pop of a sport pepper, the warm, juicy beef, the cheese sauce pulling in golden strands... it's an OMG moment so intense you might actually forget your own name for a second. You'll hear yourself making sounds you didn't know you could make. You might cry a little (happy tears). You might order a second one before you've even finished the first. And here's the thing--the Chandler location executes this with flawless, almost artistic precision. The line moves fast, the staff is smiling, and they don't skimp. They don't hold back on the beef, they don't drizzle the cheese sauce like it's an afterthought--they PILE IT ON with pride. You can tell this team lives for these moments. They're not just serving food; they're delivering pure, unadulterated happiness. Even the atmosphere feels electric--like everyone in the room knows they're about to have their day made. You'll see strangers nodding at each other in mutual respect over their sandwiches. You'll hear "OMG!" echoed across the dining room (seriously). And when you finish that Big Beef Dipped--cheese sauce glistening on every corner, not a drop of au jus left--you'll sit back with a food coma smile so wide it hurts, already plotting your next visit. Bottom line: If you are within 50 miles of 7200 W Ray Rd, you have no excuse. Go. Right now. Order the Big Beef DIPPED with EXTRA cheese sauce. Thank me later. And maybe bring a napkin--because that cheese sauce is so good, you're going to want to lick every last drop off your fingers. Five stars? Try FIVE OUT OF FIVE STARS PLUS A STANDING OVATION! This is the best sandwich I've ever had in my life, and I'm pretty sure it's illegal to be this good. read more

My last two visits to Portillo's were rough. Thursday I ordered a chopped salad with grilled chicken and no blue cheese. What I got was a chopped salad with blue cheese and no chicken. Grilled chicken is an add-on, which I paid for, so that was frustrating. I got back in line to fix it. The remake came with no chicken and no blue cheese, but I'd already put dressing on the first one and could see where someone had picked the blue cheese out. Still no chicken either time. Today I tried the drive-thru. No one was taking orders at the speaker. After about five minutes I pulled up to the window and waited another five. Nobody came out or acknowledged me, so I left. I get why other Portillo's locations have lines around the block and this one doesn't. It feels mismanaged and like the staff just doesn't care. Shorter, review-site friendly version Two bad visits in a row at this Portillo's. 1. Ordered a chopped salad with grilled chicken, no blue cheese. Got blue cheese, no chicken. The remake had no blue cheese but still no chicken, and you could tell the cheese had been picked out of the original. 2. Drive-thru today: no one at the speaker for 5 minutes. Pulled to the window, waited another 5 minutes. No response, so I left. Other Portillo's are packed for a reason. This location seems mismanaged and understaffed. read more

Portillo's absolutely nailed the food, making for a genuinely delicious meal despite a few bumps in the service. The chili cheese dog was incredibly savory and flavorful, paired perfectly with the crispy, golden to perfection onion rings. The only feedback is to not roll the hot dog into the paper. To wash it all down, I tried the strawberry lemonade cake shake. While the taste was spot on, the texture wasn't quite my favorite. The restaurant itself was impressively clean and well maintained, though, the staff's attitude could definitely use an upgrade. The cashier was a bit curt during ordering, and the woman calling out numbers not only forgot my sauce but then awkwardly pretended not to see me standing right there waiting for it. Overall, the food makes Portillo's worth the trip, but a little extra friendliness from the team would go a long way. read more

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This location is still pretty new. The interior design is very modern and fun. The staff is very kind. Even had someone stop at the table asking if I need anything. I ordered my favorite Chicago sandwich...Maxwell Street Polish deep fried, with tomato and hot peppers added. Unfortunately it didn't taste as good as it once did. May the polish wasnt cooked long enough or that the onions were burnt, but the flavors didnt come through like I've experienced in the past. The fries were cooked to order so they were nice and hot. I'll be back to try something different on the menu. My next favorite is the beef n cheddar croissant sandwich. read more

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Late night stop for some good food. We ordered online and the food was ready on time. We ordered some cheeseburgers deal which include drink and French fries. We also ordered the classic chocolate cake. Cheeseburger was good. Fries were cold. We had to warm them up and they still weren't great. Next time, will order onion rings and maybe they will be fresh. All in all, location is easy to get to. The inside has lots of seating. Will return when I need an Italian Beef. read more

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Overall I would say it's alright. Reasonable size parking lot and even more space available in Lowes parking lot. This makes it better access for trailers, work trucks, RVS and such. Several terminals greet you when you walk in prompting you to punch in your own order. No thanks. I prefer customer service where modifications to order can be made without needing to figure out how to do it yourself. So walk past the terminals, around the impulse shopping items, and head up to the person at the counter. Things I didn't know and finally just asked. The gravy apparently doesn't cost extra. And you can get it on the side. IF you don't specify how you want the gravy you will get your sandwich, DRY. They have a REWARDS type program. Table tents have QR code to get you started and offer Free Fries. I guess it gives you something to do while you wait for you food. Seems there's always a wait. Your receipt has a number and you can either watch the board where it shows progression or you can listen, and hopefully hear/comprehend when you order number is called. Two kinds of peppers available - sweet and hot. I thought the hot were somewhat bland. Sweet kind of generic too. I guess fmp, Portillo's is alright but I would prefer going somewhere for a cheesesteak instead. read more

I've been absolutely CRAVING portillo's lately and I had the time yesterday to go. I ordered on their app and got the regular steak sandwich (dry with gravy on the side), a side of onion rings, and a slice of their chocolate cake. The food was ready when I got there, which was awesome, and I chose to sit outside as it was a nice day. The sandwich was sooo good. I am picky about texture, so I got my sandwich dry as to mitigate any sogginess. The gravy was savory and delicious and an absolutely perfect way to compliment the sandwich. The bread, meat, and cheese were all flavorful - I chose not to include peppers. (*Side note - the regular sized sandwich was PLENTY and I reheated it today in the air fryer. The bread stayed fluffy and perfect). The onion rings were phenomenal. Crunchy on the outside, steamy on the inside. And the cake. THE CAKE BLEW MY MIND. Chocolatey, moist, light, airy... Holy moly. So good. I can absolutely see this place being good for large parties of people or families, or if you just happen to be hungry, coming here on your own. I know I'll be back for sure. read more

Portillo's Chandler - Regular beef sandwich, onion rings, chocolate cake - Hot Dogs Near Me - Chandler, Arizona

I broke my own rule again... I don't normally go to a new restaurant (even for chain) until they are open for at least 2 months. HOWEVER, for Portillo's, I caved, I showed up after a week of their grand opening. Why? Because! It's Portillo's! The best hotdog ever! Not gonna lie, the last time I went to a Portillo's was at least 5 years ago. First thing I noticed was the self-service kiosks. Love the concept, love that I skipped the line of people who are not familiar with the menu and want the interaction with a cashier. I did miss the merch section and the grab and go section until after I finished my meal. My partner and I ordered the original hotdog, chili cheese fries, and fish sandwich (not pictured because it's too good and we were at the last bite before we remembered "oops, photo!"). The portion size was just right. Pricing is good compared to Culver's and Angie's. Ironically, coming here is cheaper than going to McDonald's. I guess they wouldn't mind losing me as a customer. Bonus point: no more driving to Tempe! I'm a mile away from this location, and this will now be my routine lunch and dinner spot! read more

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Their newest location! Food - Spice cake. Chocolate cake. The spice cake had a strong maple flavor. Soft and moist. I am not a big fan of maple, but I know others who are. I like the chocolate cake better. It was also soft and moist. Italian beef sandwich. The inside of the bread got soggy as usual because I got the peppers in my sandwich. I wish there was a way on the kiosk to ask for the peppers on the side. I thought the Italian beef sandwich with peppers had a better flavor than the version without peppers and the sandwich wasn't too salty. The bread had a nice spongy texture to it, except for the soggy part. This time the beef did not have some fatty pieces, which I liked. Atmosphere - Quiet. I am glad that it was quiet. One of their other locations is very very very noisy. When they announce the numbers for you to pick up your food, they make a little joke or pun. No strange or strong odors or smells. I did not visit the restroom. They have a Patio. Employee greeted customers. Service - I tried to order at a kiosk and it didn't work for the promo. I had to go up to the person at the front for help. After getting my receipt, I waited at the pick up counter to wait for my number to get called. I picked my order up and left. The service here was quick. I forgot to ask for the peppers and gravy on the side. I only realized after I got home. Order and pay at the counter or kiosk. Self seating. Friendly and helpful and knowledgeable employees. Parking - Similar layout to other Portillos. The parking lot is a bit different. Easier to navigate than the Tempe Marketplace location. Surface parking lot. No parking meter or parking structures. They should really have covered parking with solar panels or trees due to how hot It is in Arizona. Unique - I think the kiosks to self order are unique, but i like how ubiquitous they are becoming. I like to order on my own via the kiosk. Did not see a health rating on Yelp. Seemed clean and organized when I visited. read more

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Gotta have a wet beef sandwich now and then! And Portillo's is our go-to place and we love that we now have one here in Chandler! I ordered a salad on our last visit, along with my usual Big Beef Dipped and wife got her two dogs (traditional Chicago style). We also ordered a large fry, extra crispy to share. Ok, so the salad...not so good experience. I am sorry for not having pictures but trust my description...I'm oh so picky when it comes to salads and there just can't be any wet, slimy pieces and today...this salad wasn't fresh and as I dug down in the bowl, I kept pulling out yucky pieces of salad. I took it back up to the counter, explaining and showing what I was seeing and learned later that I had talked with one of the managers, who apologized and told me to pick something else from the menu. I couldn't think at that moment because we had the other food to eat so I told him I would come back up after we were done if I wanted something else. He did credit me back the cost of the salad, so thank you sir! Everything else was spectacular and delicious. At the end I decided I would take the manager up on his gift of something else and ordered a candy cane shake with vanilla. What a nice treat! The young man who took my order said to me that the manager had already refunded my salad return so I would have to pay for the shake and when I pushed back, asking to talk with the manager again, I was told he was busy and the young man went ahead and ordered the shake without charging me. One of these days I will try something else on their menu! read more

First time at this Portillo's. We arrived around 2:00 PM on Thanksgiving Saturday and it was 2/3 full. I had been to two other locations but this one had kiosk ordering, which made things easier for us. My wife and I each got the Polish sausage combo, with some subtle differences in toppings. In all, it came to $28.69. Since the place was hopping, it took nearly 15 mins for our lunch to arrive. The Polish dog, thick and juicy, was served on a warm poppy seed bun with fresh toppings. It was everything I wanted for my lunch. The onion rings were just as spectacular, with a crispy coating and big, thick slices. Return visit planned! read more

Portillo's Chandler - Polish sausage - Hot Dogs Near Me - Chandler, Arizona

I love Portillos Italian Beef, and I am so happy that they finally came to Chandler near my house. I have been going about once a week since they opened. The problem is the staffs lack of ability to pay attention. I have had several issues getting the person at the register to enter the order correctly. Even when they get the order entered correctly they don't verify the order is correct. 4 of the last 5 trips has been missing something that was on the order. The previous time they left out 2 orders of frys, so I wrote to the corporate office. They apologized and sent me a coupon for a free side or dessert. Now mind you I told them they left two out of the order, and only returned one, but it's better than nothing. Well when I went to use the coupon on my phone the girl at the register didn't know how to enter the correct code into the register so she did a manual override for $2.99. The problem is that the strawberry shortcake was $5.49, so I got screwed yet again. To make matters worse they didn't include the extra Aju that I had to correct on the order. I told the girl I wanted a side of extra Aju, and she entered EZ gravy. Thankfully I caught it and made her correct it, but it didn't help. The other issue I had with the last visit was they changed their ranch dressing. The previous version wasn't great, but it was ok. The new dressing is almost all mayonnaise, and didn't have a flavor of ranch at all. They must not have tested this formula before they changed it because nobody is going to like what they have now! read more

Portillo's Chandler - Hot Dogs Near Me - Chandler, Arizona

Great choices and great value, the drive thru makes this quick and convenient At the old Sandbar location read more

Tried this place twice, and the food is overpriced and quality is marginal at best! Not worth the money.

First let me say that I've been eating at Portillo's since the 90's. I was very happy to see them make their way to the valley. I'm sure a million other reviews have said the same thing but it does seem like once Dick sold the business it's been a slow decline to mediocrity. Today I ordered the big beef which sweet and hot peppers and mozzarella cheese. There was more bread than beef which was disappointing to say the least. read more

They have a kiosk where you can order at the front. If I have trouble I can always order at the register. Employees seem friendly. Their Italian beef sandwich is a little dry and plain without the gravy and peppers. I recommend getting the gravy on the side so you can dip your sandwich and it doesn't become soggy. The peppers are needed too. read more

Portillo's Chandler - Hot Dogs Near Me - Chandler, Arizona

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The hot dogs here are fantastic! They easily rival my local favorite hot dog place, and there are several locations of Portillo's across the valley. The polish dog was crispy on the outside and juicy on the inside, and like I already said, it was great! I'll be back for sure. read more

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My coworker and I needed a tuck lunch before getting to the airport and this place didn't disappoint one bit. My sandwich had great flavor and the fries were crispy. Def gonna try something new next time. read more

Portillo's Chandler - Chopped beef n peppers - Hot Dogs Near Me - Chandler, Arizona

We stopped in for a late lunch yesterday. They had a huge open patio, which I think is also pet friendly. The service was good, the prices were in line with comparable places, and the food was decent. I would consider the menu somewhat limited, but there were enough options to choose from. read more

Well if you're looking for the Chicago experience this is as good as it gets in Phoenix! The hot dogs and beefs to the charbroiled cheeseburger- be careful a double cheeseburger will top all fast food competitors! The offer salads and chicken! It's far from healthy but a great treat if you're missing Chicago style food! Enjoy! read more

Yummy, decent prices, easy to order. Hits the spot! As a mom I'm glad it's family friendly and they had high chairs easily accessible:)

OK, first of all the vibe is amazing. The music the people the staff everything is clean everything's organized. The lady at the front desk has a great rhyming system going on for her number and overall the experience was amazing. However, I must admit this place is not really my cup of tea. However, everybody else looks happy everybody's good and I'll probably come back and try a burger next time. read more

Portillo's Chandler - The onion rings were good duped in the giardiniera sauce. - Hot Dogs Near Me - Chandler, Arizona

I went on the day they opened a few weeks back. It wasn't as busy as I thought it would be, but totally okay with me. I used my spend $1 get a free sandwich coupon which was even better. I got my usual, big beef + another one. Got them both dipped with hot and sweet peppers. While they were not bad, I could tell the difference between this Portillos and the one at Tempe Marketplace, sad to say I prefer the one at Tempe Markplace. It could be that it's a "new restaurant" and has to get it's groove, but I will be back, I like Portillos read more

Love this new location! Went on opening day and was impressed with how smoothly everything flowed. They've got the kiosks you can order from, or order at the counter with a staff member. All the workers were so friendly and helpful, saying hi, asking how things were, if we needed anything, and just to chat a little This made it a very welcoming environment. The decor gives the classic Portillo's vibe but without being too chaotic or too much. And of course their food is always delicious! I also appreciate that they've got a nice, dog-friendly, covered patio. read more

The food was awful, and the service wasn't any better. I ordered a Rodeo Bacon Cheeseburger, and it was drenched in BBQ sauce--so much that the bun was literally soggy. The onion rings were cold, too. The staff seemed like a bunch of kids laughing and joking around instead of paying attention to customers, which made the experience even worse. This is actually my second bad visit. The first time, I ordered a chili cheese dog and the chili was ice cold. I spent $30 this time, and it was completely wasted. I won't be coming back. read more

Excellent hometown food. Hot French fries and excellent beef sandwiches. Glad it is not crowded like the one in Tempe

The Food is excellent and the service was great also. The Strawberry shortcake was a wonderful addition to the meal.

Chicago dog and beef sandwiches are great! Love the ordering kiosks. Had some issues with food orders given to staff. I have been going to Portillo's for more than 15 years in Chicagoland and never had a wrong order. Maybe new staff? read more

We eat at Portillo's Chandler frequently, and the food and service are always five-star. Recently they had run out of chili, and Rebecca comped the entire meal, along with a free chocolate cake dessert. That's the kind of courtesy that will keep us coming back. read more

I have never had an Italian beef with grilled onions and green peppers sandwich but what a treat. My husband grew up on these and knew what quality Portillo's offer. We dropped in at the new one on 7200 W Ray Road. You have a choice of regular size or Big beef sandwich . The beef is so tender and so tasty . They have choices of hotdogs , burgers and a piece of chocolate cake that will keep you coming back. Now these are just the highlights of the menu. The service was provided with pleasure and courtesy. If you are looking for good quality for the price try this place. It won't disappoint. read more

The Chicago hot dogs are it! The French fries and onion rings are great. Service was great, quality of the food was excellent.

Very Friendly staff and management. To make it even better, the food is always served hot and is delicious!

Just too slow. There was one car in front of me in the drive thru at 2pm. I waited at least 15 minutes for a chili dog.

If you like Chicago style beef, polish sausages, hot dogs and the like, you cannot go wrong with Portillo's. The quality of the food and the presentation is first rate and extremely appetizing! I've been a customer of Portillo's for over 40 years of course starting in the Chicago area. I was thrilled when Portillo's expanded to Arizona several years ago. I've never had a bad meal or bad service. The food is great, the staff is cheerful and does their job with pride and energy. The prices are not inexpensive, but quality never is cheap. I highly recommend Portillo's- you won't be sorry! read more

Very pleasant experience. The food was tasty and fresh Nice staff as well Highly recommended read more

I've eaten at Portillo's numerous times. First time at the new one. The first comment, I must make, pertains to the PA/speaker. How can a new establishment have such a bad speaker when they rely on it for every order. The manager needs to resolve this issue immediately. read more

Italian beef with sweet peppers is my go too. Now they have a Chandler location closer to me. Join their club and your first sandwich costs $1. Stop reading this Review getting in your car and go get yourself an Italian beef. You can thank me later. read more

I genuinely love Portillo's and will visit the restaurant on McClintock & Rio Salado every time I found myself in the neighborhood for lunch. I could not have been more pleased when they opened another restaurant close by on Ray Rd. Unfortunately there are still a few kinks to work out with the new store. We placed a simple online order using the app basically the #2 with small fry and unsweetened tea. It took 20-min to fill the order. The fries were cold and the tea was sweet. The dogs were still great so it wasn't a total loss. I'm glad to see they are very busy and I'm sure it will just be a matter of time before they have their staff humming along with the same efficiency the more established McClintock & Rio Salado location enjoys. read more

Small place great service and the food is always amazing. Thank you glad you opened one on this side of town. Don't forget to grab a shake.

Fries well done is a common request. The Tempe one does it right every time so there must be a process they know and follow. This one never does it correctly / rarely does. When I asked her to fix it today I was met with her questioning me with attitude. The fries I was handed originally were floppy and warm, obviously not well done (crispy, crunchy). Y'all please get it together. Thank you read more