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    Portillo's Chandler

    3.9 (56 reviews)
    Closed 10:00 am - 10:30 pm
    Updated 1 month ago

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    PORTILLO'S CHANDLER ATMOSPHERE

    What's the vibe?
    Trendy
    Moderate noise
    Good for groups
    Dogs allowed

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    Strawberry Lemonade Cake Shake
    Aja H.

    Portillo's absolutely nailed the food, making for a genuinely delicious meal despite a few bumps in the service. The chili cheese dog was incredibly savory and flavorful, paired perfectly with the crispy, golden to perfection onion rings. The only feedback is to not roll the hot dog into the paper. To wash it all down, I tried the strawberry lemonade cake shake. While the taste was spot on, the texture wasn't quite my favorite. The restaurant itself was impressively clean and well maintained, though, the staff's attitude could definitely use an upgrade. The cashier was a bit curt during ordering, and the woman calling out numbers not only forgot my sauce but then awkwardly pretended not to see me standing right there waiting for it. Overall, the food makes Portillo's worth the trip, but a little extra friendliness from the team would go a long way.

    Inside
    Jaquay R.

    This location is still pretty new. The interior design is very modern and fun. The staff is very kind. Even had someone stop at the table asking if I need anything. I ordered my favorite Chicago sandwich...Maxwell Street Polish deep fried, with tomato and hot peppers added. Unfortunately it didn't taste as good as it once did. May the polish wasnt cooked long enough or that the onions were burnt, but the flavors didnt come through like I've experienced in the past. The fries were cooked to order so they were nice and hot. I'll be back to try something different on the menu. My next favorite is the beef n cheddar croissant sandwich.

    Soda machine
    Joneice B.

    Late night stop for some good food. We ordered online and the food was ready on time. We ordered some cheeseburgers deal which include drink and French fries. We also ordered the classic chocolate cake. Cheeseburger was good. Fries were cold. We had to warm them up and they still weren't great. Next time, will order onion rings and maybe they will be fresh. All in all, location is easy to get to. The inside has lots of seating. Will return when I need an Italian Beef.

    Chicago Dog
    Joe C.

    The best Chicago Dog that I have found in Arizona. YUM! In my opinion, very authentic.

    Regular beef sandwich, onion rings, chocolate cake
    Holly C.

    I've been absolutely CRAVING portillo's lately and I had the time yesterday to go. I ordered on their app and got the regular steak sandwich (dry with gravy on the side), a side of onion rings, and a slice of their chocolate cake. The food was ready when I got there, which was awesome, and I chose to sit outside as it was a nice day. The sandwich was sooo good. I am picky about texture, so I got my sandwich dry as to mitigate any sogginess. The gravy was savory and delicious and an absolutely perfect way to compliment the sandwich. The bread, meat, and cheese were all flavorful - I chose not to include peppers. (*Side note - the regular sized sandwich was PLENTY and I reheated it today in the air fryer. The bread stayed fluffy and perfect). The onion rings were phenomenal. Crunchy on the outside, steamy on the inside. And the cake. THE CAKE BLEW MY MIND. Chocolatey, moist, light, airy... Holy moly. So good. I can absolutely see this place being good for large parties of people or families, or if you just happen to be hungry, coming here on your own. I know I'll be back for sure.

    Janet L.

    I broke my own rule again... I don't normally go to a new restaurant (even for chain) until they are open for at least 2 months. HOWEVER, for Portillo's, I caved, I showed up after a week of their grand opening. Why? Because! It's Portillo's! The best hotdog ever! Not gonna lie, the last time I went to a Portillo's was at least 5 years ago. First thing I noticed was the self-service kiosks. Love the concept, love that I skipped the line of people who are not familiar with the menu and want the interaction with a cashier. I did miss the merch section and the grab and go section until after I finished my meal. My partner and I ordered the original hotdog, chili cheese fries, and fish sandwich (not pictured because it's too good and we were at the last bite before we remembered "oops, photo!"). The portion size was just right. Pricing is good compared to Culver's and Angie's. Ironically, coming here is cheaper than going to McDonald's. I guess they wouldn't mind losing me as a customer. Bonus point: no more driving to Tempe! I'm a mile away from this location, and this will now be my routine lunch and dinner spot!

    Spice cake
    Kristen L.

    Their newest location! Food - Spice cake. Chocolate cake. The spice cake had a strong maple flavor. Soft and moist. I am not a big fan of maple, but I know others who are. I like the chocolate cake better. It was also soft and moist. Italian beef sandwich. The inside of the bread got soggy as usual because I got the peppers in my sandwich. I wish there was a way on the kiosk to ask for the peppers on the side. I thought the Italian beef sandwich with peppers had a better flavor than the version without peppers and the sandwich wasn't too salty. The bread had a nice spongy texture to it, except for the soggy part. This time the beef did not have some fatty pieces, which I liked. Atmosphere - Quiet. I am glad that it was quiet. One of their other locations is very very very noisy. When they announce the numbers for you to pick up your food, they make a little joke or pun. No strange or strong odors or smells. I did not visit the restroom. They have a Patio. Employee greeted customers. Service - I tried to order at a kiosk and it didn't work for the promo. I had to go up to the person at the front for help. After getting my receipt, I waited at the pick up counter to wait for my number to get called. I picked my order up and left. The service here was quick. I forgot to ask for the peppers and gravy on the side. I only realized after I got home. Order and pay at the counter or kiosk. Self seating. Friendly and helpful and knowledgeable employees. Parking - Similar layout to other Portillos. The parking lot is a bit different. Easier to navigate than the Tempe Marketplace location. Surface parking lot. No parking meter or parking structures. They should really have covered parking with solar panels or trees due to how hot It is in Arizona. Unique - I think the kiosks to self order are unique, but i like how ubiquitous they are becoming. I like to order on my own via the kiosk. Did not see a health rating on Yelp. Seemed clean and organized when I visited.

    Polish sausage
    Jeff B.

    First time at this Portillo's. We arrived around 2:00 PM on Thanksgiving Saturday and it was 2/3 full. I had been to two other locations but this one had kiosk ordering, which made things easier for us. My wife and I each got the Polish sausage combo, with some subtle differences in toppings. In all, it came to $28.69. Since the place was hopping, it took nearly 15 mins for our lunch to arrive. The Polish dog, thick and juicy, was served on a warm poppy seed bun with fresh toppings. It was everything I wanted for my lunch. The onion rings were just as spectacular, with a crispy coating and big, thick slices. Return visit planned!

    K J.

    I love Portillos Italian Beef, and I am so happy that they finally came to Chandler near my house. I have been going about once a week since they opened. The problem is the staffs lack of ability to pay attention. I have had several issues getting the person at the register to enter the order correctly. Even when they get the order entered correctly they don't verify the order is correct. 4 of the last 5 trips has been missing something that was on the order. The previous time they left out 2 orders of frys, so I wrote to the corporate office. They apologized and sent me a coupon for a free side or dessert. Now mind you I told them they left two out of the order, and only returned one, but it's better than nothing. Well when I went to use the coupon on my phone the girl at the register didn't know how to enter the correct code into the register so she did a manual override for $2.99. The problem is that the strawberry shortcake was $5.49, so I got screwed yet again. To make matters worse they didn't include the extra Aju that I had to correct on the order. I told the girl I wanted a side of extra Aju, and she entered EZ gravy. Thankfully I caught it and made her correct it, but it didn't help. The other issue I had with the last visit was they changed their ranch dressing. The previous version wasn't great, but it was ok. The new dressing is almost all mayonnaise, and didn't have a flavor of ranch at all. They must not have tested this formula before they changed it because nobody is going to like what they have now!

    I had an Italian Beef and Sausage Combo. The worse I've ever had. My bread was hard the Italian Sausage was burnt and very hard. My fries were cold, got another order and they were not cooked thoroughly. I was given another combo and it was worse and very dry. Not a happy camper. They need to go to the Midwest to learn to make them properly. I'm just saying! Great service and very clean.

    Betty L.

    They have a kiosk where you can order at the front. If I have trouble I can always order at the register. Employees seem friendly. Their Italian beef sandwich is a little dry and plain without the gravy and peppers. I recommend getting the gravy on the side so you can dip your sandwich and it doesn't become soggy. The peppers are needed too.

    Dining Area
    Scott S.

    The hot dogs here are fantastic! They easily rival my local favorite hot dog place, and there are several locations of Portillo's across the valley. The polish dog was crispy on the outside and juicy on the inside, and like I already said, it was great! I'll be back for sure.

    Chopped beef n peppers

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    2 months ago

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    2 months ago

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    3 months ago

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    4 months ago

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    5 months ago

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    6 months ago

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    8 months ago

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    1 year ago

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    7 months ago

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    3 months ago

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    8 months ago

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    8 months ago

    Yummy, decent prices, easy to order. Hits the spot! As a mom I'm glad it's family friendly and they had high chairs easily accessible:)

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    9 months ago

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    3 months ago

    Tried this place twice, and the food is overpriced and quality is marginal at best! Not worth the money.

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    9 months ago

    Excellent hometown food. Hot French fries and excellent beef sandwiches. Glad it is not crowded like the one in Tempe

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    9 months ago

    The Chicago hot dogs are it! The French fries and onion rings are great. Service was great, quality of the food was excellent.

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    9 months ago

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    10 months ago

    Small place great service and the food is always amazing. Thank you glad you opened one on this side of town. Don't forget to grab a shake.

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    8 months ago

    Just too slow. There was one car in front of me in the drive thru at 2pm. I waited at least 15 minutes for a chili dog.

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    5 months ago

    The Food is excellent and the service was great also. The Strawberry shortcake was a wonderful addition to the meal.

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    Ask the Community - Portillo's Chandler

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    Portillo's Gilbert

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    Portillo's, home to famous Chicago-style hot dogs, Italian beef sandwiches, juicy burgers, fresh…read moresalads, iconic chocolate cake, and milkshakes. Do they live up to the type? Most certainly! Ordering was pretty easy, kiosk or counter, take your pick. The rodeo burger caught my attention immediately. It was first introduced to me by a friend who said, if you've never tried, you most certainly have to! The onion rings and barbecue sauce changes the whole game for a burger. Thinking about it has me salivating. Honestly. You can get it regular or as a double and no going back as soon as you've had it! I paired my burger wth chili cheese fries. I'm regretting not adding the jalapeños to it. They had this lemon cake milkshake that is absolutely delicious. There's actual cake in that that shake! I noticed that they offer catering too. Order pickup shelving were also nearby. There is a huge dining area with tables snd chairs as well as booths. Even outdoor seating. There's also plenty of parking and appears to have drive through making easy transactions.

    It happened again Unfortunately I have not a flawless drive through order at this Portillos in…read moreawhile. Last time it was a Chicago Combo Bowl that did not contain sausage The time before that it was a cheeseburger with mayo after I told the girl in the drive lane NO mayo. Today ... 4:40pm ... a big beef WITH mozzarella and gravy on the side did not have either ... no cheese; no gravy What are customers supposed to do if the receipt says the correct items .... pull over in the parking lot; unwrap everything in the car then get back in line to point out the error? As this is Arizona there are not a lot of choices for Chicago beef sandwiches. Come on guys! Talk to your cooks ... please. Next mistake might be my last time.

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    Ted's Hot Dogs - Jumbo All Beef Hot Dog Italian sausage French Fries

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    3.9(1k reviews)
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    Can we talk about the endangered species known as excellent customer service? Because lately, it…read morefeels like it's on a milk carton. Restaurants where no one smiles. Where asking a question feels like you're interrupting someone's day. So today, when I took my son to Ted's Hot Dogs. This is a place I've been going to since the 1900s (as my kids love to remind me ). I didn't expect much. Things had changed since my childhood days, but the food had always remained good! I just missed the days when the same guy worked the grill and knew my name and my order by heart. But then, today... There was Karen. Yes, Karen!! Standing over a grill in 117° Arizona heat, she greeted us with patience, kindness, and an actual smile. She let my son take his time ordering without making him feel rushed. And when the ketchup was empty, she didn't shrug it off or point us in another direction. She didn't hand me a thousand little packets since the pump was empty. She simply took care of it. Was it just ketchup? Sure. But it also wasn't. It was someone choosing to care. When other patrons had notified other staff multiple times it was out - Karen found a simple solution without excuses! These days... that feels rare. We've spent years turning the name "Karen" into a punchline. But today, I met the kind of Karen the world could use a whole lot more of. If you're her manager and you're reading this... take good care of her. Promote her. Clone her if science ever figures that out. Because people like Karen don't just serve food - they create loyal customers who keep coming back!! In a world that tells us what a "Karen" is... be this Karen.

    We came here for national glizzy day and and it was busy. I had never been to Ted's so this was my…read morefirst visit. We waited in line to to order and after waiting about 25 minutes, we were helped. The cashier was stressing but was friendly. We ordered three traditional hot dogs with everything on top and a side of bacon cheese fries. Since it was national glizzy day, our hot dogs were supposed to be BOGO. We sat down and waited another 25 minutes until finally our buzzer beeped. We picked up our tray and noticed we were only given 5 hot dogs, not 6. We didn't mention anything just because we saw how busy it still was. The hot dogs were actually pretty good. They were a decent size and flavorful. We really liked the bacon fries and it was enough to share between us three. There was an employee keeping the tables clean and picking up trash - he was friendly. Will de be back to try out some more food!

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    Portillo's Chandler - hotdog - Updated September 2026

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