Fabulous and talented crew. They are so friendly and fun to…read morebe around!!! This salon is my go to place even though I now live in Southern California. Whenever I returned to Lake Forest I always make appointments to get "fixed up"!!

I've been getting my hair done here since my late high school years and I'm university graduate…read morenow! I've always asked for the same hairdresser because she knows just what I want and how I want it, and she gives a great skalp massage when she's shampooing my hair. Very rarely have I left the salon unhappy with the results. It's a relaxing atmosphere and everyone there is really kind and welcoming!

I love coming here, Joy is the best at what she does. Every appointment is filled with love and fit…read moreto my exact wants and needs. After every appointment I leave feeling and looking my best.

When it comes to my hair, I only trust Joy or Jenni at Cosmopolitan. Having extremely thick hair…read moremeans a trip to the salon is a full day affair. This salon never makes me feel rushed or like they're cutting corners. The European decor elevates the experience. Don't forget to ask about 50% off your first hair cut as a new customer. Truly, the premier salon on Chicago's North Shore.

Mason River Hair Studio is a treasure. The setting is lovely, relaxing, and convenient. Kimberly…read moreis a wizard at her craft and establishes just the right tempo to make your visit feel like you have been transported. You will be thrilled with the results.

Kimberly is amazing at color and cuts! She is the sweetest and so talented! And she carries the…read morebest lines of product.

Spacious and modern salon for men and women. Impromptu stopped by when visiting the plaza. The…read morewash, trim, and blow dry took about 40 minutes. The saloon was very clean and staff welcoming. The result was fantastic - the trim was super even and no hairspray or other products used during blow drying. Very happy with the results. Will be back.

I always get a great cut and color here! I have curly hair and Eddie knows how to cut it correctly.read more

Thank you Lisa K for another great job. I did hair once upon a time on the North shore for a long…read moretime. And worked with her for many years. One of the many things I love about Lisa is she listens and recommends wonderful suggestions. She is a very prescion techincal creative cutter. I arrived early and saw her interact with guest before me. She gives unbelievable service and I mentioned earlier in previous reviews her continuing education. The salon is beautiful ! Wonderful products, nice reclining shampoo bowls that adjust to you. Thank you Lisa !! Love you long time

Anthony was awesome w my haircut & style. Attentive,…read moreconsultative& precision technique.

I've been getting my hair done by Judith and her crew for twenty years! The results are always…read moregorgeous. She also transitioned me to coloring my hair when the gray started coming in and now I go there all the time and just trust whatever they do! From cut, color, blow outs and highlights, the work is simply terrific. I'm there every four weeks and every time I sit in the salon, I look at every chair and every head of hair looks gorgeous. Have no doubt go to Judith or her equally talented sister Elba!!!

I really loved this place for a long time. Especially when I had Lilia as my stylist. She left and…read moreI had my hair cut by Judith, the owner, in February. It was one of the worst experiences I have ever had. I had talked to her before the appointment because I had a special occasion coming up and wanted my cut freshened up. I left the salon with something I absolutely did not want and was so upset. I called to tell Judith how I felt and was met with a cold unconcerned response. I thought I would never go back, but this spring Lilia came back, and I booked as soon as I could. My appointment was scheduled, although pretty far ahead as she was busy. I even put a deposit to hold it. Today I realized that my appointment was scheduled for tomorrow and I had not heard anything from the salon. I called to confirm and found out that again Lilia is not working. This time nobody bothered to call and tell me that my appointment had been cancelled nor offer me any alternative. If you cancel with them less that 24 hours, they charge a sizeable fee but seem to not give the same courtesy to their clients. I do not recommend this place. The stylists are good, but the owner has a big chip on her shoulder and has some questionable business practices. I contemplated not writing this updated review but changed my mind after this most recent incident. Consumers should be aware. Very disappointed.

Receptionist is rude, hangs up on you when questioned and unprofessional. Although I was once a…read morecustomer there, no longer. I will say Hannah is a great stylist, salon is very chic and nice, but I can't handle unprofessional staff.

My favorite salon! They use top notch products and I always leave feeling great. Highly recommend…read morefor anyone in the area!

I was recommended to go to Madison Reed for hair color, since they do not use ammonia in their hair…read morecolor. The first experience was nice. The salon is clean, and does not smell of product. My first colorist was very nice. I liked the color. My only complaint was I had roots showing within a couple of days. I had joined the pro level subscription, which meant I could get my roots done as often as I wanted. This is where it went downhill. When I went to try to get my roots done, I was told there was nothing wrong with them, and it must be the lighting. For a company who says you can come in as many times as you'd like for root touch ups at the pro level, they certainly do not want you to. The tech did my roots. The next day, I dried my hair, and my roots were showing!! I used the powder they sold me, and waited two weeks. I went back for another root touch up. The same thing happened. I washed my hair, with appropriate products, and my roots appeared. Whatever they had been using since my first trip was not permanent. I now had well over a half an inch of roots. We come to today. The tech asked if I used demi-permanent or permanent dye. I said "Permanent dye." I was getting an all over dye color, hoping this would color all of my roots. I was shampooed. I dried my hair, and left. Imagine my shock and dismay when I looked in the mirror and saw my roots!! What products are they using over there? No, it's not the lighting. No, it's not an "ashy" color. I went home and my son noticed right away. My husband noticed when he came home. I am very disappointed. I have cancelled my membership.

Marzanna, is so good at what she does, I love my hair color…read more I would definitely recommend.

Location and scheduling super convenient; Consistent & repetitive uneven trims & cuts; Only styles…read morewith Dyson airdryer; Over processed hi-lights on monthly visits; Oversells unnecessarily services & products with poor and unattractive results.

What i asked for (curtain bangs and long layers)vs what i got. Curtain bangs were done beautifully…read more Not sure what happened with the rest of my hair. My previous hair length was down to my butt. Asked for it to be cut to mid back with long layers.

I've been going to Ellen of Skin Care By Ellen (the esthetician) in this salon for years and she's…read morealways consistently delivered A+ service. She has many procedures she offers, I usually do a facial and eye brows with her once per month, sometimes more if I have a an event or date, she is always perfect thorough and professional. Thank You Ellen

After waiting a while before I came back due to pandemic and distance, I returned to Taylor Reese…read more Was NOT disappointed !!! Angela was and still is the wizard of color and Marina knows how to rock the cut. Glad to back!!!