On March 31, 2025, Fidelity Home Warranty put me in contact with General Manager Victor at Orion HVC to service my furnace. Later that day Victor sent Specialist Tim to my property and after diagnosing the problem, and replacing a few parts, he was able to get my furnace back on the battle field. Big Thanks to Victor and Tim read more

The technician was a good guy (Tim). the company was responsive and came out same day as request to troubleshoot a non-working AC unit (had a frozen line from freon leak). 4 stars rather than 5 because there was some significant upcharge in the parts they used. read more

The company was very flexible in terms of scheduling installation and testing. The system is not working perfectly yet, some kind of chemical smell coming from a vent, but techs are returning to troubleshoot. read more

Called because our Lennox furnace wasn't igniting. Yury came out and had it fixed in under 30 minutes. He adjusted the air intake -- a known issue with these furnaces -- and it has been running perfectly ever since, with noticeably less noise during ignition. He charged a very reasonable fee, was friendly, professional, and completely honest. We're really glad we called him! read more

We had Orion replace our entire heater and AC last year in June and have had consistent issues with the sensor on our heater. They came out a couple months ago (several visits in a week) and again this morning, the sensor is having an issue. We've always used them for maintenance, but unfortunately, will be going somewhere else to resolve an issue that they can't seem to fix. read more

I noticed my home was not cooling properly about a month ago, so I put in a service request through my insurance company($100 fee). They assigned Orion to come do the repair on my AC unit. I was called by Orion to schedule and they gave me a day and time. On the day they were scheduled to come I received a call telling me they had to reschedule. When they finally came they checked the system and determined a repair had to be done, which they did. Its been only a little over month and the AC unit is not working again. I called Orion to come and check the system again and I was told by Orion that since it has been more than 30 days I would have to go through my insurance company again. I had to put in a new insurance claim and now waiting for Orion to come and fix the unit again in only 35 days since initial repair. I will update review upon completion of repair read more

Tim help me install an in-line fan boost the AC onto the second floor. During the summer it gets so hot on the second floor that I can barely be upstairs. Now with this remote Wi-Fi controlled in Line fan extra air condition received from upstairs makes it so nice. Great service. They were very prompt. read more

Working with Yury was absolutely pleasant. His pricing was fair and he performed maintenance quickly and kept the area neat. Very friendly, this is going to be our HVAC guy. read more

I'm very happy with the service Tech Jimmy from Orion HVAC provided, he was tenacious in fixing the problem. Other Techs from other companies just gave up and never fixed my heater during the coldest days of November & beginning of December. I highly recommend Orion HVAC. read more

I previously posted a negative review because I was under the impression that an item had been taken. Alex B. and Yury were extremely professional and came to my house to discuss the matter. I am human and want to apologize to Alex B. and Yury. The work they did was professional and done well and the way they handled the situation was stellar. Again, I am taking the time to apologize and recommend Yury and Alex. read more

Yury and his team are amazing, professional, efficient, organized and reliable. Quick to resolve our problem and arriving for a same day inspection without any hidden charges, Yury was extremely kind over the phone as well. After a few different companies came to inspect the problem and provide an estimate we ultimately decided to go with Yury and his team. Victor the manager was not only accommodating but also quick to schedule us for the installation fitting us in during what was a very hot summer week. We didn't know what to expect after our 17 year old AC rooftop unit gave out in 90 degree weather and not only were they fair and transparent in price from the beginning, they use housecall pro which sends texts updates to provide scheduling confirmation, photos of the technician arriving beforehand as well as invoices by text with an option to pay online, Apple Pay or credit card -appreciated the seamless and convenient process. On the day of the installation, we were kept in the loop and detailed photos were provided upon request. Rather than lay out all of the logistical obstacles during the estimate, they were quick to assess, they ordered a new unit (didn't cheap out on the brand/model) and then day of, they installed within 5 hours. Their team was in and out, completely respectful of our neighbors and the parking rules as well. Very impressed. So glad we went with Orion. We highly recommend them and have sent our family and friends their info already. Thank you Yury and Victor! read more

We called on a Friday night and they answered swiftly and set an appointment for Saturday morning. Tim was on time, gave a fair bid and did excellent work. I would absolutely recommend them read more

I called Orion HVAC to repair my heater and was very impressed with their service. The technician Kostya was professional, arrived on time. He quickly diagnosed the issue and explained the repair process. The heater is now working perfectly. I highly recommend this company !!! Thank you. read more

Great customer service! I'm revising my previous negative review. Special thanks to Viktor, the manager who followed up and was willing to fix the issue related to the installation from 2 yrs ago. Viktor seems like a genuinely nice person. His attitude, work ethics, and willingness to go extra mile are second to none. Yuri, the owner is lucky to have him as part of the team. I highly recommend this company, not because they're perfect, but their willingness to help even after the job is completed. Orion HVAC, keep up the good work and hold on to your beginner's mind because I will call you again when we need your service! read more

Where do I begin? Orion HVAC's service and professionalism exceeded my expectations. Talk about a team that seems very cohesive and not only dealing with customer inquiries, but scheduling, and workmanship. They provided me with excellent service. They helped me decide on the best equipment for my needs, dealt with the insurance/warranty company, and kept me in the loop throughout the entire process. The team that they sent to my home for the installation was so professional. They made the necessary modifications, had superb attention to detail, and made me feel that my requests were important to address. The suggestions I made for them, since this is my home, and I know it better than most, we're taken, with a sense of care and understanding. They were so thorough in making sure that everything was done right. Victor even checked my ductwork for proper airflow and patched up a few spots. I feel very comfortable and confident, knowing that my HVAC system was installed properly and with care. UPDATE: additional work was required including replacing an outdated vent pipe on the roof with a new metal one with a wider diameter to allow better airflow for venting. They also replaced a defective pressure sensor part on the furnace. The entire team including Yury, Victor, Ruslan, Joon, and Alex made it easy to coordinate services and repairs. Alex in particular came up with a great solution to secure the now taller vent pipe on the roof to protect from wind and other potential weather pitfalls. Orion HVAC gets a very high recommendation from me :) read more

Orion HVAC - Replacing the old furnace and evaporator coil was challenging, but Orion's team made the necessary modifications and prevailed brilliantly! - Heating & Air Conditioning/HVAC Near Me - La Crescenta, California

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our AC broke on sunday and i came on yelp to look for help. filled out one of those ask for a quote from multiple businesses thing and BOOM! got all these responses. yury responded very kindly and checked out orion's reviews and decided to go with them. yury came out the following morning. we were given bad news that our unit had to be replaced. yury thoroughly explained why and we figured it was time. a couple days later, victor and crew came out and installed the new AC unit. the whole process took about 3 hours and now i'm freezing! just like how i like it on a hot summer day! thanks orion! will definitely be calling them back for future maintenance and services. read more

Orion HVAC - new AC unit - Heating & Air Conditioning/HVAC Near Me - La Crescenta, California

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Do not trust Orion to go anywhere near your home or touch any of your appliances. These people are shady crooks who refuse to provide me with a report regarding fixes to my AC and Heating unit. My family has been suffering through extreme heat with no AC for days. There technicians were in my garage and on my property and they refuse to provide their report. We need this report to submit an insurance claim. Yury refuses to cooperate with me and has avoided my phone calls. I have tried calling multiple times. I am now forced to include Orion in a lawsuit as they have caused significant harm to my family. In my last call with Yury he was very rude and argumentative and told me to shoot a video of me taking my pants off and posting it online. I have video evidence of his technicians coming to my house and Yury will not provide the work order. Do not hire Orion for any jobs!!!!! read more

Tim did an excellent job with performing a tune-up of our HVAC system and performing the needed maintenance in a timely manner. The whole team is very responsive and accommodating. Highly recommend Orion for your HVAC needs! read more

Two months after their initial visit, on the hottest day of the summer so far, hot air started blowing out of our system. I assumed it was a coolant leak. Within 1 hour of messaging on Yelp, Orion sent out a service tech named Tim and fixed the issue. It was a broken part. Fast and efficient! read more

Cannot recommend Orion HVAC enough! Yury, Victor and team installed a new HVAC system for my condo (condenser + furnace) about two months ago and they brought their team and did it one day! Very thorough job from start to finish with the utmost respect for the community I live in as well! Very professional individuals! I even called Yury recently to ask some questions about the new unit and he gladly answered them to keep me informed on how to best use the new unit! Will be calling Orion for all my HVAC needs in the future! read more

Excellent service, professionals in their field, I recommend to anyone who really needs professional help and an acceptable price, thank you for the service read more

My HVAC needed full replacement since it was 30 years old and was unreliable and not worth repairing anymore. I received 5 different estimates for the job and Orion HVAC was the most reasonable by far. (from 1-5k difference). They arrived as scheduled, worked for about 12 hrs. until the job was done, cleaned up and left. Victor was in charge of the team and seemed to know what he was doing. Have not needed to use the AC yet, but my furnace works like a charm. I would definitely recommend getting an estimate from them before going elsewhere. read more

Orion HVAC - Heating & Air Conditioning/HVAC Near Me - La Crescenta, California

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If you ever want to have a new air-conditioner replaced, go no further than Orion HVAC. The people working in this company are professional and have a high work ethics. They came on time, did a lot of extra repairs, made sure the unit was safely installed, provided new installation and new fuse box. They are knowledgeable in all areas of safety. Tim and his partner were courteous, punctual and hard working. Their prices are competitive and were reasonable and affordable for me. Overall, it was no stress, very positive experience. I highly recommend this company to anybody. read more

Yury and Alex worked quickly to fix our heater. We messaged them last night on Yelp, they quickly responded, and came out the next day and repaired our heater in just a couple hours. I'd happily recommend them to a friend. (Oh! And they were thoughtful enough to wear booties so not track in dirt while it's raining here in LA. A++ for that.) read more

This was the WORST experience I've ever had with a vendor. We were assigned Orion through American Home Shield. They didn't submit reports in a timely manner, then when they finally did the repair, they replaced our 3/4HP blower motor with a 1/2HP motor. When we said that the air wasn't working as well as before the repairs they got angry at us and left the house. They were supposed to coe back out but never came. I called my own guy to do a service call, and he said they never installed the right capacitor for the motor either. AND they tried to scam us into paying $700 for a maintenance that we didn't need (our usual HVAC guy usually charges us less than $200 for this kind of maintenance). They told me that we needed freon and when my guy checked the freon was fine. They are liars and scam artists. DO NOT USE read more

I had my whole roof replaced and had Orion install a new AC on my roof and a second AC reinstalled on an adjustable base. Throughout the process, I was dealing with Yury, the owner, whom I found to be very professional. He was honest in his estimate and kept me informed of the timeline with the work progress. Orion did a great job with the AC installation and even my roofer has commented on how well it was done. I would highly recommend Yury and his team for all your AC needs. read more

Our heat had been intermittently not working and so I contacted 6 businesses on Yelp for quotes to come out and asses the problem (and fix it). Yuri the owner reached out within the hour (despite it being 6:30 am on a Saturday when I initially put in the request) and by 9 am, he sent two servicemen Victor and Olec out to our home in Altadena to inspect our HVAC unit. Within 30 minutes, they had fixed it. It ended up being a dirty flame sensor that needed cleaning and so Victor used the appropriate tools/materials to finish the job and do it right. They ended up only charging me the rate for the service call which was extremely competitive and reasonable. I was beyond impressed by not only Victor's professionalism (they wore booties in the house the entire time) but also by his honesty. He could have easily said I needed a new flame sensor and that it needed to be replaced. But he didn't. He just fixed the problem and did so with integrity. Thank you Orion HVAC for helping us out and getting back our heat. We can sleep soundly again this evening now that it's fixed. Also, thank you Yuri for being so responsive and supportive in delegating our request as soon as possible. Many other companies wrote back and said they couldn't come out until Monday. So the fact that Orion got someone to my place within 2 hours of them contacting me is pretty remarkable for the Los Angeles service area. All in all, 5 star service and highly recommended. I will definitely be calling Orion HVAC in the future for all my service needs pertaining to heating and air-conditioning. read more

Orion HVAC was amazing. Victor was a pleasure to work with. Very prompt, communication was solid, prices were fair, his work ethic is strong, his process is clean and respectful of the work space. His knowledge was great and easy to understand. I will definitely be calling him in the future. read more

Felix is top-notch! We had a previous person come out to look at our heater and ac since both were broken upstairs and downstairs. Unfortunately the previous technician couldn't fix everything as our systems are extremely complicated. When Felix came, he figured out all of the problems and was able to talk with our insurance company to get everything figured out. He is very patient, friendly, respectful, and professional. He could understand all of our frustrations and did an excellent job explaining all of the issues, and then fixing them. He came out two different days due to not having all of the parts needed and not having all of the approvals from the insurance company, but both days he was excellent! I would only ask for him again since I trust his work and judgement. He also explained to me that when the heater isn't run as frequently bugs can sometime want to find a home in your furnace in the attic and mess with wiring (YUCK!). He was able to fix everything! read more

Orion HVAC - Dead bees in a part from the furnace. Previous technician couldn't figure out this problem but Felix did! - Heating & Air Conditioning/HVAC Near Me - La Crescenta, California

Yuri was amazing, totally friendly! He took care of a problem. He was very thorough and checked his work to ensure quality of service. He was very honest and solved the problem very quickly. I highly recommend this company! read more

Okay so we have been getting our AC serviced from the original company that we purchased our unit from. So for five years this nameless company came and went and didn't do a darn thing. Our brand new AC never worked right. So we decided on calling a local company and Voila! Orion is here to save the day!! Victor came out promptly at 9:00am. When they told me a technician would be here between the hours of 9-2pm. I would never have thought that someone would be out so fast! To my utter amazement here he is texted 30 min before and was at my door! That's service for you. Victor was amazing and explained my issues and did some trouble shooting to determine what the real problem could be. I will have to have him back to fully correct the cooling issues, and as sad as it will be to pay for the cost of repairs. I have to say I am very satisfied with the company and the honestly and reliability that was displayed from the get go. On time...check! Polite and courteous...check! Explained the process...check! Fixed or temporarily corrected the issues ...check! Gave a fair assessment of what will happen next time they call...check! Glad to have found Orion! read more

On one of the hottest days this summer, my AC went out. The next morning I heard from Orion HVAC and made an appointment for a technician to come by that afternoon. Yury quickly diagnosed and resolved the issue with my AC , which was a blown capacitor, and also provided recommendation on additional hardware that would help reduce the chances of blowing a capacitor in the future. He provided great service and I signed up for additional services. Would recommend! read more

Orion is highly recommended. Yuri was very friendly, efficient and excellent customer service. Installation went very well. Tim who came to check our system was very knowledgeable and as well as the rest of the technicians were very skilled, amazingly professionals, polite and honest. They did an amazing job! very neat and clean. Great team of installers! read more

Great. Service. Every time. Efficient and very honest. I totally recommend this business. Special if you want want to get rip off.

This is my 2nd time using Orion. Yuri is my go-to ac technician. He's reliable and the price is fair. He conducts himself in a professional manner. Today's issue was that my ac fan would not turn off. He replaced the burnt out device that was fused at the circuits, causing the off toggle to malfunction. read more

My air con my heater not working I called Yury and he responded right away / take care of my problem professionally / with reasonable price . I always satisfied his work thank you Yury . I recommended this business. read more

My AC was leaking again and I happened to stumble upon Orion HVAC when the company I used before wasn't available. I went on Yelp and saw all the amazing reviews about Orion HVAC and decided to give them a shot. This time it wasn't a simple fix as it was before but rather the whole HVAC unit needed to be replaced as it is really old. Yury, the business owner, came out to my home, assessed the problem and figured out the work that needed to be done. He was transparent with pricing and everything throughout the entire process. He had someone from his team come out and replace the old HVAC unit within less than a week of the initial call. Service was quick and awesome and I wouldn't hesitate to call Orion HVAC should I need them again! read more

Highly recommend Orion HVAC. They are quick to respond, honest, reliable and trustworthy. Yury has been out to our house multiple times for various ac maintenance and repairs. If you are need of repairs or just maintenance make sure and ask for Yury. read more

My AC unit stopped working during this intense heatwave. Yury with Orion HVAC responded to my request for service with minutes. He was at my residence within the hour, properly diagnosed the issue and completed the repair quickly. Very reasonable price for parts and service. I would highly recommend Yury to anyone. A+++. read more

They did great work. Difficult job, took 5 hours with two people, even as ur was heating up inside and out. Will use them again in the future. Thanks Victor! read more