Of the several pet stores in town - chain and independent - PetSmart ranks high. Prices are…read morereasonable, the store is well laid out and lit, and the selection is better than everyone else. My other favorite pet store (Pet Express, an independent) doesn't carry Science Diet products, for instance. Getting prescription cat food is not a big hassle, either. Just present your vet's prescription to the counter in the back and you'll get a PetSmart card good for a year.

Want to give a shout out to Michelle. Went in to do an exchange for a different harness. Michelle…read morerecommended a different type of harness and it made a huge difference in my control of my 110 lb pitbull and his pulling issues. It was late and the store was getting ready to close but Michelle was very patient. She gave me a master class on some basic training techniques that were very useful. Rocky responded to her beautifully and he was having fun!

Love this incredible spot that has the most helpful and attentive staff. Super array of quality dog…read morefood, treats and any accessory your pup may need. Support local and check this place out for your four-legged needs!

Great place to grab frozen dog food when out camping! People…read moreare friendly and happy to help.

Always friendly staff. Knowledgeable and they will spend time with you discussing your pets…read morespecific needs in order to make suggestions. They can special order things if they don't carry it. I'm so happy to have them in Redmond.

What a fun place right here in Redmond with a great selection. The customer service was phenomenal…read more Probably the best service I've had in any retail store ever. Very knowledgeable and friendly people with a lot of fun treats for your dog or cat. I'll be back soon.

Best doggie gifts ever! Great selection of treats,…read moreleashes/collars, gifts, toys. Excellent, excellent customer service! The staff love pets and it shows!

Nancy is so great! I just adopted a kitty from the Humane Society of the Ochocos and still figuring…read moreout what kind of food he likes. Mud Bay is so great bc they offer samples of wet and dry food! I got coupons and even a free little toy for my newest member of the family! Nancy was helpful with helping me pick out food and toys and is just so friendly... I'll def be back!

On trips, I always have to bring something home for the family and that especially includes the…read morepup! A friend of mine met up with me with a bag of goodies from here so he took me back to do the same. Bendy Dog is a nice little pet shop in downtown Bend, on a street with other fun little shops and restaurants. They're mostly open during the day and sell toys, harnesses/leashes, food, and treats. Prices I felt were high but reasonable for a small shop and good quality items. I was recommended a bag of bison liver treats and thought the pup would enjoy them. I had no idea they would make him go nuts whenever I open the bag! I like that it was a local company from Colorado and they were fresh. If you're looking for a fun pet shop in Bend, this is a great spot.

This place is very tiny but the staff is amazing and they sell great brands!…read more We stopped in while we were in town after a backpacking trip. I saw some reviews said they don't sell small dog items but there were plenty of coat options for my 11lb dog. Will be back if we're in the area again.

I loooooooove supporting local and I gotta say for a little pet shop this place delivers big! It's…read morea little shop near The Commons food truck lot. You can completely miss it if you're not from the area. The thing I loved the most was the selection of pet gear. I didn't expect them to have so many cut doggie coats, sweaters and vest. It's a limited selection but the items on their shelves are perfect for anyone looking for something specific. The first time I went in I was surprised by them having the pet food brand my doggie loves, however they didn't have the exact product. It wasn't a problem at all. I was able to order the product. I also bought a couple of cute vests for my chihuahua too!! He's so adorable in them! The reason why I love local is because they take extra care in their customers. When I ordered my product the sweet lady at the register forgot to actually put it in for the weekly delivery. However, she was super apologetic about it and actually left me a message acknowledging her mistake. It was completely fine. I actually got a better deal by her forgetting that it was a blessing in disguise. I will always say this over and over again, service is what brings me back, it's also what keeps from returning. This place makes you feel welcomed when you walk in to the moment you leave. I'm super sorry if I have the name wrong!!! I think it was Ann or Nancy but I 100 percent believe in giving positive energy the praise it deserves. Thanks again to another great spot in this great community.

They had California Dog Kitchen, very healthy food for our fur baby. It's human grade, it's an…read moreamazing company in Vista. They make the dog food each and every day. The c/s at the store was awesome helpful.

This pet store was my favorite for a long time. I loved supporting them…read more But I had a negative experience that has just made it so I can't support them any longer. The food I typically buy from them had a 37% price hike in one week's time. There was no warning or communication to their regular customers. I budget for my dog food so I was surprised and upset. I do admit I was angry, but I was angry at the price not the person. And instead of being understanding, the woman at the counter got snarky, and reactive with me and said they 'couldn't help brand mark ups'. It made me feel like they were saying we don't care that you are too poor for our food.. take a hike. So I did. Really unacceptable price gouging and customer service. I am sorry to say I won't return there again.

Very unpleased with the accommodations... JACE the store MANAGER told me she was unable to honor my…read morecertification... Adopted a kitten from the human society 2 weeks ago, they gave me a flyer for a free bag of cat food. On the flyer stated "proof of adoption required" I was able to provide proof of adoption digital proof (email) including bank statements. Jace then told me she was UNABLE to honor because she needed PHYSICAL proof. I then expressed you should have the flyers state PHYSICAL proof... And proceeded to ask if she could still honor it since the flyer doesn't state physical.. she replied with "we are working on it..." Very unpleasant experience was hoping I could have found a good pet store..