Dropped my wifes wedding ring and engagement ring off for a re-size…read more He helped me sneak add some extra gems. I gave a quick description of how i imagined it and he got it perfect and helped orchestrate the surprise for my wife!

I didn't even wanna give them one star through email. The owner negotiated a price for a piece of…read morejewelry he was going to purchase. I drove an hour down to the store even informing the owner that I was going to be driving an hour to his store. He gave me the store hours of operations for that day. I made it down there within those store hours only to find the owner not there a man behind the counter that could not speak. English could only translate through an on his cell phone . Through the translator app on his cell phone the man refused to honor or do business with what the owner had agreed-upon with me despite me informing the owner. I was driving down there that day despite the gentleman behind the counter reading the emails seeing those negotiations. I ended up walking out of the store wasting an hour of my time and the man behind the counter, not caring at all, and the owner not answering a single phone call that the counter person was making. This is the worst customer service I have ever experienced. I strongly suggest that people do not waste their time going to the store. It is filthy. The man is not even reasonable with his prices to begin with and he clearly does not care about customers or customer service at all. Do not waste your time going to this dirty, empty store cause like me you'll waste your time

Mazzarese Jewelry design is a local gem! They do repairs, marvelous custom work, refurbishing and…read moreredesign of old jewelry, wedding sets, and unique jewelry of their own. Silvio is a master jeweler who also does lapidary. They have workshops and classes, too. We are lucky to have this shop right in town!

From the owner: We do repairs and jewelry design since 1982.read more

I highly recommend Ferro Estate & custom jewelers. They were so wonderful to work with my husband &…read moreI were highly satisfied with our jewelry & our purchases. I'd definitely buy from them again & I'd recommend all my friends & family to go here! Thanks for all you help & support! Elisha

The manager (I believe he's called Brian) and staff were rude and dismissive. They acted as they…read morethey were doing me a favour to sell me an item I was interested in (I did not purchase it). Also, there were some discrepancies between the quality of the item and what I later learned. Prior due diligence is important before purchasing something at this store. Finally, all the warning signs about their display cases are phony. I accidentally touched the surface of one and nothing happened. Reading the manager's response to their negative reviews makes it obvious he spends more time refuting the reviews and shaming the reviewer rather apologizing for his behaviour.

Great jewelry store! They are so friendly and helpful and have beautiful pieces! We found just what…read morewe were looking for! We'll definitely be returning!

I was greeted immediately when I entered the store. The staff were friendly and professional. I had…read morejust come from a terrible experience at Periwinkles where I was not even acknowledged so I am most appreciative that Payson & Stoughton associates were very helpful and personable.

As an intermediate watch collector, I find myself visiting Eaton's Fine Jewelry fairly often--for…read morebracelet adjustments, battery replacements, and the occasional question (or many). Every time I walk in, I'm treated with patience, professionalism, and genuine kindness. They never make me feel like I'm a bother, no matter how many questions I have. In fact, they consistently go the extra mile to help me understand what I'm working on and make sure I leave with exactly what I need. It's rare to find a business that combines expertise with such a welcoming and customer-focused approach. The team at Eaton's Fine Jewelry truly stands out, and I highly recommend them without hesitation.

My engagement ring (family heirloom) broke in three different place, so at first I took it to a…read morejeweler in Stowe who quoted me over 1k to rebuild the shank, and refused to fuse it back together. I took it to Eaton's, and they gave me the option to rebuild the shank for around $600, or have it welded together for $300 (along with securing the prongs and resizing, all in platinum). We chose to have it welded (would like to keep it as original as possible), and it came back looking as good as new! Will absolutely be returning for all our future jewelry needs!

Business owner charged me 900 CAD for a ring that had a chipped and scratched stone. I have been…read moresuffering from traumatic brain injuries for the last few years of my life; they have made me very suggestible and lacking forethought. I got swept into the talk about how rare the mineral stone tanzanite was and that there isnt much left in the world, I got a huge amount of FOMO and bought it the next morning. My family from that point on has kept a much tighter control on my finances, as they should.

My go to place for purchases, repair, cleaning & advice. I…read moretrust them completely!! A very satisfied customer

Everything, Tan is the best jeweler in the world. Such a…read morenice man and the store is beautiful.

I was given a setting from a family member and my now fiancé brought it to Shannon's Fine Jewelry…read moreand purchased a diamond from them to add to my setting. Tan took my setting (that originally held a small round diamond) and made a 1.52 oval diamond fit PERFECTLY in the 4 prongs AND added a halo with tiny diamonds underneath the diamond to secure my oval diamond in the prongs for no extra charge. It is gorgeous, tan truly has an eye for the finer things in life. I love my ring and get compliments on it everyday, I couldn't be more thankful for Shannon's Fine Jewelry!!!!

If I could give Eric negative stars, I would do so with great pleasure. Complete arse-hole. Where I…read morecome from, you treat prospective customers well so that you can sell them things and keep your business running. Eric seemed to be much more concerned with proving some kind of point with his condescension instead of just answering my questions and clarifying what was clear confusion regarding the products they carry and the prices of those products. I'd rather pay twice as much and wait twice as long to get a watch from anyone else anywhere else.

Eric was extremely friendly. They repaired a Masonic Past…read moreMasters Jewel that had needed re- melding and fixed a 100 year old ring that had cracked open. The work is well done and guaranteed. I would recommend them to any Mason.

My husband and I are looking for a special ring for our anniversary. I reached out online with…read morespecific requests for the size and shape stone I want and have had an amazing experience with Alex Bellman. He is very knowledgeable and incredible helpful. We cannot wait to finalize everything . I know it will be gorgeous.

Once again, I had the privilege and pleasure of visiting Bellmans jewelers in Manchester. I found…read moreBellmans years ago when I needed a serious repair, the customer service was remarkable!!I now live in Florida and it's not as easy for me to get to the store so I visit when I am in town. This visit did not disappoint. The store and the inventory is absolutely beautiful, however, it's the quality of the people who stand behind the counters that sparkle. The staff in Bellmans are the real gems. They are friendly and professional without being insistent. I wish there was a Bellmans in Naples! Maybe one day!? Love this store!

This shop lives up to its name, selling such carefully-chosen remarkable art, clothes, and decor…read morefrom around the country. Love how clear they are about where each piece comes from and the artist's name. A special shop perfect for gifts for friends, fam, or yourself. 5 stars!!!!

Went in to purchase a couple of items, but unfortunately ended up leaving without buying anything…read morebecause of the customer service. The employees were not welcoming at all and didn't even acknowledge customers that walked in. One of the employees seemed irritated and was not very pleasant when I asked a few questions. I understand everyone has bad days, but a simple hello and a friendly attitude can make a big difference when you're serving customers. Overall, it was a disappointing experience.