Amazing place to go to buy a car! I had a great experience here. I was a first time buyer with new…read morecredit. Ms. Victoria was amazing and only gave me the best. Highly recommend going and asking for her! This place will only give you the best of the best. No rip offs. Many of the cars come with warranty. They will not do you wrong, the cars are reasonably priced and are extremely helpful in helping you find the perfect vehicle for you. It really doesn't hurt to just go look if you are in need of a new car. Seriously, ask for Victoria!

Sweetest salesman and manager ever. Great prices. Takes the haggle out of buying a car with fair…read moreupfront pricing.

I usually try to give companies the benefit of the doubt, but my experience with Enterprise Car…read moreSales was so dishonest that I feel the need to speak out. I was approved for a 2019 Chevy Malibu. They ran my credit specifically for that vehicle, confirmed its availability over the phone, and kept it listed on their website like it was ready to sell. But when I arrived at the dealership, everything changed. The sales rep told me the Malibu was no good--that it was "trash" and would not be sold to me. I was never offered the option to wait on repairs or to purchase it later. I was simply told it was off the table, and I was then shown other vehicles instead. Only two people were in the room during this conversation: me and my significant other, who clearly remembers exactly what was said. Yet, Enterprise later sent a letter to the state claiming I was offered the opportunity to wait on the vehicle--a complete lie. I asked what was wrong with the car and was told the sales rep didn't know, only that Enterprise wouldn't sell a car unless it was in top condition. That sounded good in theory, but in practice, they ran my credit, falsely advertised a vehicle, and then pulled a bait-and-switch. Even now, they're trying to rewrite the facts. I submitted my evidence--including communication, screenshots, and witness testimony--to the state. But Enterprise continues to dodge accountability by giving misleading responses and falsifying their version of events. I've tried to get legal help, but it's been difficult to find an attorney to take on what is clearly a case of consumer fraud and misrepresentation. If you're thinking of buying from Enterprise Car Sales, please be careful. Record your conversations. Get everything in writing. Don't assume they're being honest--because in my case, they weren't.

The most courteous staff in Shreveport and Bossier. They gave me top dollar for my trade and even…read morebrought my new car to me. Now that's customer service!

They did an amazing job repairing the front end of my car. A pickup truck turned in front of me and…read moreran over my front end. After Yokem repaired my car you could not tell it was ever run over. I highly recommend Yokem Toyota for your collision repairs!!!

Had a small leak on my brake system they work me in and done the repair in a short time Even though…read moreI didn't have a appointment I live a 100 miles from the dealership so it save me a trip back up there plus got my brake issue repair Yes

If I could leave a lower review I would. The service advisor I worked with was fine but the…read moremanagement was a joke. They ordered the wrong part, claimed it was on back order, and didn't realize until it came in. No big, happens all the time in shops, but after I waited months for the wrong part, as well as quoted for the wrong part, I was told the actual part needed was $400 more and I'd be responsible for it. After paying $750 for an in depth diagnosis, they told me I could take my car somewhere else if I didn't want to pay for the part. I believe they should've swallowed the cost considering the circumstances. The management was incredibly rude and avoidant and obviously I had no interest in paying another towing fee to bring my vehicle to another shop to pay for another diagnosis . I would never in my life recommend service here, I hardly recommend anything mopar in the first place but the service really sealed the deal. They made a point to take my email off so I couldn't put in an honest review of my service. All around bad experience and to this day I tell people to avoid them like the plague, including the customers I worked with in the service department I personally worked at. I'd recommend anyone take their vehicle to landers. I stopped at landers to order a new wheel lock and they gave me theirs for free. Night and day difference, id recommend anyone make the extra 30min drive to go there instead .

I recently took my Cadillac in for an unscheduled repair as I was passing through. Deadra is very…read morecourteous and kept me informed of what was going on with my vehicle. and Janice was accommodating also taking me in without an appointment to get me back on the road. I highly recommend or Cadillac.

I was totally impressed with the customer service I received on 6 April 2022. I had just purchased…read morea used 2014 Cadillac SRX in Louisiana 2 days prior. I was on my way back to North Dakota and stopped at Orr Cadillac - having some questions about the navigation system and misc. Roger Hodges treated me like a long-term customer, helping me way beyond my expectations. Not only did he set me up with 5 months of free OnStar, and 2 months of free Sirius; he got my car into the service department to replace a recall item and had me back on the road in two hours! The lady on the phone (service scheduler) and the courtesy van driver were also very polite and helpful. I wish Orr Cadillac was located in my hometown. Thanks, R Becker

pay attention to the reviews, stay away from ORR Nissan They are not up front with the vehicle you…read moreare buying and have no problem putting you in a lemon I know of 3 people this has happened to in . The past few months. Run!!!

Took my car for service charged 521 for service didn't even fix! Scheduled an appointment March…read more18th told my tire blew out which caused air to stop working I was given in reason it's the air compressor at 1PM confirmed them to clean it given a payment amount of 528.99. Later the day, on March 18th 4PM Debbie call says it won't be ready need more time in the AM. OK Cool. March 19th morning has passed until 12 noon Debbie states "I can show you better than explaining and you'll need to file through insurance." I arrived she's showing nothing because the car is parked with tire put back on so all I can see is a twisted line no leak that's being "CLAIMED" "Debbie states it'll be cheaper all I'm saying if you go through your insurance." I declined going through my insurance because honestly WHAT FOR!? anyways she didn't discount nor charge the diagnostic fee only instead gave me a poor choice and charged me for HOT AIR NOTHING FIXED! Debbie didn't even thoroughly check before saying it's the air compressor instead cleaned it to get money just to say well it's more serious your leaking fluid and lines twisted up call your insurance it'll be cheaper B!+€H then had the nerve to discount 7 dollars

Ultimate Buying Experience!!…read more My husband and I recently purchased my 2023 X5 at Orr BMW, and it was hands down the BEST car-purchasing experience we've ever had! Our salesman--Joe Kendall--was fantastic. We never felt pressured. The model and color were looking for was not in Orr's inventory, but he was able to find an X5 with all the features we wanted at another dealer. He even surprised us with a Nothing Bunt Cake and a few other goodies when picked up the vehicle. We were also pleased with what we got for our trade-in. We want to thank Joe again for making us feel so comfortable and valued. We can't recommend him enough!

I had the best experience at Orr BMW. I was in Louisiana from out of town and my BMW oil level was…read morelow. I bought a quart of oil and was expecting to pay to have somebody put it in and one of the service personnel put it in with no charge. I was in and out in less than 15 minutes. Everybody was very nice and helpful!