Amazing place to go to buy a car! I had a great experience here. I was a first time buyer with new…read morecredit. Ms. Victoria was amazing and only gave me the best. Highly recommend going and asking for her! This place will only give you the best of the best. No rip offs. Many of the cars come with warranty. They will not do you wrong, the cars are reasonably priced and are extremely helpful in helping you find the perfect vehicle for you. It really doesn't hurt to just go look if you are in need of a new car. Seriously, ask for Victoria!

Sweetest salesman and manager ever. Great prices. Takes the haggle out of buying a car with fair…read moreupfront pricing.

I usually try to give companies the benefit of the doubt, but my experience with Enterprise Car…read moreSales was so dishonest that I feel the need to speak out. I was approved for a 2019 Chevy Malibu. They ran my credit specifically for that vehicle, confirmed its availability over the phone, and kept it listed on their website like it was ready to sell. But when I arrived at the dealership, everything changed. The sales rep told me the Malibu was no good--that it was "trash" and would not be sold to me. I was never offered the option to wait on repairs or to purchase it later. I was simply told it was off the table, and I was then shown other vehicles instead. Only two people were in the room during this conversation: me and my significant other, who clearly remembers exactly what was said. Yet, Enterprise later sent a letter to the state claiming I was offered the opportunity to wait on the vehicle--a complete lie. I asked what was wrong with the car and was told the sales rep didn't know, only that Enterprise wouldn't sell a car unless it was in top condition. That sounded good in theory, but in practice, they ran my credit, falsely advertised a vehicle, and then pulled a bait-and-switch. Even now, they're trying to rewrite the facts. I submitted my evidence--including communication, screenshots, and witness testimony--to the state. But Enterprise continues to dodge accountability by giving misleading responses and falsifying their version of events. I've tried to get legal help, but it's been difficult to find an attorney to take on what is clearly a case of consumer fraud and misrepresentation. If you're thinking of buying from Enterprise Car Sales, please be careful. Record your conversations. Get everything in writing. Don't assume they're being honest--because in my case, they weren't.

I contacted Yokem Toyota about availability of a Toyota Venza. They confirmed it was available, and…read moreI asked if it had a stargazer roof? They confirmed it did, but unfortunately, I told them I was looking for one without. I was told I would not find a Venza Limited without one, they are equipped standard with them. Well, that is not true since there are some available for sale elsewhere. I don't know if that is sale pressure tactics or just lack of knowledge on a Toyota vehicle, either way, not a dealership I want to work with.

Post a warning sign. Took car in to repair a leaking tire. Service clerk came back and said…read moretech had discovered some oil in front of engine. (Lie) Said I needed to bring it in anyway because of a recall (lie) . Brought car back in as scheduled and they said I needed Main bearing seal replaced along with expensive Idler arm. I stated that the car had never leaked a drop of oil. They insisted that it was. Had to pay up front for parts to be repaired. They wanted me to leave the car and they would get to it in a week. I said I would just bring it back. Got home looked under engine. Fresh motor oil all under neath. Wiped it off. And cleaned up mess on my garage floor. Watched it for three days No leak. Took it to another shop for inspection. No leak. Called service clerk and told her to cancel service and refund my money. Got run around when she could get it two days later I went back in Got service manager involved and demanded immediate refund. They kept two hundred dollars for the useless parts they ordered (and kept the parts). I asked about the recall and service tech it was just a software update (lie). Toyota doesn't update software ona twenty year old car. Car has never leaked leaked a drop of oil. Their mechanics are paid by the job. Bigger job bigger pay. Toss that in with a crooked conspirator of a service tech and you have a real effective fraud problem. Year later Still no leak

Look I'm not gonna knock on the cars because I love my jeep. My issue is with the warranty…read moredepartment. Long story short I bought my Jeep from them a while ago and I purchased what I thought was a bumper to bumper 100K mile warranty... I turned my jeep in for over heating issues with the engine and then got billed more than my deductible and I raised a stink about it there and they came down. Now I moved to another state and the same damn problem happed again. Thankfully the dealership here is spot on and don't play now BS. But here again I'm covering a cost for a hose assembly that your warranty won't cover... bottom line if your gonna sell your customers an extended warranty and sell it as a bumper to bumper it better be just that... buyers beware...

I called and asked about information for setting an appointment for servicing and was hung up on, I…read morecalled back and they transferred me to a person who didn't answer and sent me to voicemail

I recently took my Cadillac in for an unscheduled repair as I was passing through. Deadra is very…read morecourteous and kept me informed of what was going on with my vehicle. and Janice was accommodating also taking me in without an appointment to get me back on the road. I highly recommend or Cadillac.

I was totally impressed with the customer service I received on 6 April 2022. I had just purchased…read morea used 2014 Cadillac SRX in Louisiana 2 days prior. I was on my way back to North Dakota and stopped at Orr Cadillac - having some questions about the navigation system and misc. Roger Hodges treated me like a long-term customer, helping me way beyond my expectations. Not only did he set me up with 5 months of free OnStar, and 2 months of free Sirius; he got my car into the service department to replace a recall item and had me back on the road in two hours! The lady on the phone (service scheduler) and the courtesy van driver were also very polite and helpful. I wish Orr Cadillac was located in my hometown. Thanks, R Becker

Our experience at Orr has been mostly positive. Sales staff is very friendly, inventory is usually…read morevery good as well. However, where I take issue with Orr is their online services. We signed up the night before we planned to purchase. Did the online credit app, and filled out all the information on our trade. We were even sent a Kelly Blue Book price for our trade by email (which was completed on the Orr website). When we arrived and settled on a vehicle that we liked, the salesman began to ask for all of that information again. We had to completely fill out all of the credit app, customer information, trade info, etc. Why did I waste my time filling it out ahead of time if it could not be used? Lastly, and my biggest complaint, was that when we were shown numbers on our deal, the offer for our trade was $3000 LESS THAN THE EMAIL THEY SENT ME THE NIGHT BEFORE. Seriously, if there was a problem with the trade in person, that would be one thing... but there was not. Felt like we were lied to by the Orr website. When I questioned them about this, they gave me the "well, you really can't go by the Kelly Blue Book," it's just an online estimate tool." Okay, if that's the case, then why even make it one of the things that you ask to complete ahead of time? We ended up leaving, and purchasing a Honda across the street. I'll never understand business tactics like that. Really is a shame, as their staff is so friendly and nice. Thus the reason for the 3 star rating.

pay attention to the reviews, stay away from ORR Nissan They are not up front with the vehicle you…read moreare buying and have no problem putting you in a lemon I know of 3 people this has happened to in . The past few months. Run!!!

I had the best experience at Orr BMW. I was in Louisiana from out of town and my BMW oil level was…read morelow. I bought a quart of oil and was expecting to pay to have somebody put it in and one of the service personnel put it in with no charge. I was in and out in less than 15 minutes. Everybody was very nice and helpful!

Horrible service. Went in for a recall and possibly a replacement part. Was told the replacement…read morewas ordered and should be arriving the same day as the recall repair, all lies. Recall completed and was told they replaced the damaged part but it was covered under warranty, all lies. I noticed damage on the warranty part and pointed it out and the female confirmed the damage. Now, she said I texted her about the damage afterwards, all lies. Parts Manager called after I left a bad review and I told him everything, so he said he woukd review cameras, which proves nothing. The damage appeared to be done by pushing down or a tool. Shawn the Parts Manager offered to cover labor, but I have to buy the replacement part, which makes no sense if the part is supposed to be covered under warranty. They're corrupt and liars.