Place an order online and got to the restaurant to pick up my $40 worth of food and they were closed!! Why would they have online ordering open if their restaurant is already closed before their hours say that they're closed?! It says they close at 9:30 PM, I ordered my food at 8:30. I'm beyond livid. Next day update: I called them and let them know what happened. They were super nice and apologetic. They made my food I came and picked it up and she gave me a free drink. She was really nice. The food on the other hand is just mildly OK at best. My expectations were already very low because it's Tennessee and it's Gallatin so I wasn't expecting anything different but I definitely would never come back here. Service was great though they're super nice and maybe if I ate this there would've been different. I don't wanna bash this place because everybody's taste buds are different. And I'm also from California. I grew up eating sushi so I have a higher standard of what I declare as good sushi. I did get I think two cooked rolls, I got lovely couple in the best friend role and a vegetable role in the miso soup. Miso soup is OK I've had way worse, but I've also had better, but it's definitely my favorite out of the four items I got. The rolls wouldn't be too bad if they weren't so dry. They just feel so dry and extremely cooked through and the shrimp has a bit of a fishy after taste. They were really nice though. read more

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I'm all for eating sushi anytime I can even in the middle of nowhere in a land locked state. You absolutely can't have high expectations for a spot like this so I really didn't. Let's just say, the expectations I did have... They were met. I expected the fish to not be insanely fresh and I was right. The fish really tasted like nothing. The only thing that I could taste were my salmon skin Handrolls because they were smoked (I hate that smoke flavor). I made do with the smoke flavor though and devoured them because I was hungry. The portion size on the salmon skin hand rolls were pretty generous though so I will give them that!! My husband said his sushi tasted like something he might get from a gas station, but again, kinda to be expected considering where we were. The people working at this spot ALL VERY NICE and I'm sure there are some things (like the hibachi) that are great, we just didn't order those things. read more

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To go order. Sushi was very fresh. The side order of noodles, were amazing. I almost want to gate keep this place because it's that good. Definitely going to order again! read more

Osaka Japanese Restaurant - Japanese Near Me - Gallatin, Tennessee

If I could give this place zero stars I would. The service was terrible. The food was awful. I came in with a big party. These people working couldn't get our orders right. The tickets at the end weren't correct, it took forever to get the horrible food and then took almost as long to get our checks. Is this place a front for some other kind of business? Anyone that asks I will recommend they walk fast in the other direction. I am not one to leave bad reviews. If the mgt and staff are reading this, please take this opportunity to try to do a better job. read more

My suggested we go here for lunch to get their bento boxes. She ordered a shrimp bento box and I got a salmon teriyaki bento box. Overall the experience at Osaka was perfect. It's a nice, small restaurant, not too busy, very quiet, with fast friendly service and good food. Osaka was perfect to catch up with a friend over a quick lunch. read more

Osaka Japanese Restaurant - Japanese Near Me - Gallatin, Tennessee

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They did a great job modifying my dish to fit my dietary restrictions. It tasted great and I didn't get a gluten reaction from it.

We were amazed at the portions and the price. Hidden gem. We had the Pad Tai and Veggies Tempura. Veggies tempura came with a side of fried rice and salad. Service was awesome. Ambiance was quiet and reserve. Great for a date night. read more

Osaka Japanese Restaurant - Veggies tempura - Japanese Near Me - Gallatin, Tennessee

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Food was really good. Service was good for to-gos. Ambiance we dead.. I don't know why because the food once again was really good. read more

Sophie is AWESOME! She has an incredible personality and recommended great food options for our specific tastes. Service was impeccable and food was fabulous! The restaurant is very clean and the shelving and decor is beautiful too. We highly recommend this place! Definitely one of our favorite finds in Gallatin. read more

Lunch was tasty today. We had the orange chicken, sweet and sour pork, the pork dumplings, calamari, edamame and 4 rolls the volcano, the love on the beach, the cherry blossom (favorite) and the golden dragon. Only thing that could have been better was havimg all the items come out at the same time but really wasn't a big deal Would recommend and would go again! read more

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Let's cut to the chase: quite possibly the WORST food, of any kind, anywhere on the planet. I could give -5 stars, I would. We ordered sweet and sour chicken and shrimp hibachi. Both with fried rice and salad. This was a to go order. When we got there we should've known something was wrong when there wasn't a single soul in the restaurant. Got it home, popped the lids off and the shrimp hibachi had a horrible fishy smell. The shrimp were like rubber and NOT fresh. The sweet and sour chicken tasted like it had been frozen. And how is it possible to screw up fried rice so it has NO FLAVOR AT ALL?? When you can't eat food without a clothes pin on your nose, there's a problem. We gave it to the dogs. read more

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Food is always good, the girls that serve are sweet... but they were holding hands, spinning each other in circles, and playing on their phones in the dining area of the restaurant. At least at the new Portland location. Which whatever... but weird to watch while eating read more

Really wish they'd actually quit trying to deceive everyone with the batter fried pieces they pawn off as "chicken". When you cut open the orange chicken or sweet sour chicken-- you'll notice they just serve up fried batter and there's really not even any meat inside. read more

The service was good but my salad was more like soup because there was so much dressing... I like a lot of dressing but I'm talking like 1/4cup maybe almost a 1/2 cup. I got the spicy platter which was not really spicy but I couldn't focus on the flavor because the seaweed was so chewy. Like I mean hard to chew. I have had lots of sushi and never encountered this. My husband's chicken katsu was delicious and the serving was large. The prices were good. I will give it another chance because the other reviews and pictures of sushi look so much better, maybe they had an off day? read more

The food was delicious and the portions were generous. The service was excellent & decent selection of brewskis.

Good service. They are very fast. Quality is good but not the best sushi. I had the spicy tempura roll and it seemed liked smashed up tuna/salmon and way too much tempura around it. read more

Osaka Japanese Restaurant - Japanese Near Me - Gallatin, Tennessee

Wow! This place is hopping in a Thursday night. Line was out the door, we didn't know how to order or the process but it appeared most people order online and pickup. No frills - order in line and they bring it to you like a Panera Bread. This sushi loving girl is happy to have another option in town and the rolls are fairly priced. The options aren't as vast as I'm used to for sushi, but everything was fresh and the rolls stayed together as we ate. We tried the California roll, dragon and rainbow - all prepared similarly to what we used to in SoCal - and then added some nigiri. I want to go again when I can have staff answer questions - it was way too busy for that while we were there. Look forward to exploring the menu further. Loss of star for lack of organization/communication read more

Save your money and go to Sapporo, this place charges more and not even close to the quality of Sapporo. I was sad to waste a night out here. Also service was horrible our sushi sat on counter for 5 minutes before she brought it to us and didn't check on us during service. No pictures because it wasn't pic worthy read more

The best part of the meal was the miso soup. Water tastes like it came from an old kitchen sink, and to be honest- when my sweet and sour chicken came out, I thought they were bringing me mini corn dogs. What little chicken was in the odd breading itself had no flavor and was mostly uncooked breading with a crispy outside. Ended up not eating the meal. read more

Osaka Japanese Restaurant - Japanese Near Me - Gallatin, Tennessee

Had chicken pad Thai yesterday afternoon. Woke up extremely sick this morning. Would not recommend.

Shaggy Dog, Sweet Potato Roll, Crunchy Crab, and Crunchy SpiderAll so tasty! Osaka is a satisfing and pleasant getaway for great sushi! read more

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We stopped in New Years Eve for a birthday dinner for our friend- the food was amazing! Everything we ate from sushi to the Filet was really good - I had filet with scallops, the steak was so tender, cooked perfect- add an order of noodles, best Japanese noodles I ever had. The staff was really friendly- we will definitely be coming back! read more

Great Asian restaurant in Gallatin area. As you enter the front door there is a complete change of environment. The interior is quiet, cool and soothing. The menu has a lit bit of several Asian cuisines but mostly Japanese. Anything you order is well presented and tastes good. We look forward to returning and having another great meal. read more

The best thing they do is sushi! The rest is pretty good too, but I don't recommend the hibachi grill items or curry items. Service ok.

We had a really bad experience. We ordered online and when we arrived the sushi was not ready. They told us it would be ready in 15 minutes. We waited for 30 minutes. The food looked good, but when we arrived at home we discovered all of the sushi rice was undercooked. When we complained to the staff, they hung up on us. read more

Went for lunch. Had the tuna bowl for $13. The ginger dressing on the salad was amazing! The miso soup was ok. Fish was fresh and tasty. The only complaint was the portion size was so small. There were maybe 12 tiny (poke) size pieces. Most places give 9 full sashimi size pieces. May have to give it another try, just need to find something else that won't leave me hungry when I'm done. read more

They have good food. Love the clear soup they have. Great for when not feeling well or even when you are.

lol I'm not sure how this place even has good reviews. Service is cold and unfriendly but that would be fine if the food wasn't so terrible. I really don't like giving negative reviews but I'm tired of all these restaurants getting away with selling garbage to garbage men. Ordered "hibachi beef" lol (filet cut) and I see a few pieces of what looks like left over scraps I'd give to my dog, some tasteless fried rice when I asked for steamed but whatever, and a few pieces of over cooked broccoli. Take some pride in the food you serve, even if it is Gallatin. Shrug read more

Went based on others recommendation. Walked into the restaurant and left before even sitting down. It smelled awful. Not an appetizing environment at all. read more

The food here is always fantastic. You won't be disappointed.California RollGeneral Tso Chicken

Stopped here after work for an early dinner this week. We were the only table occupied for the first 20 minutes we were there. Service was very slow, but our server was polite and courteous. We both ordered chicken and shrimp hibachi. The shrimp was pretty good, chicken was overcooked, and the vegetables were barely warm, hard as a rock, and were steeped in fish sauce. Recommendation - Just don't. read more

Had the fried rice, shumai and the shrimp undon. Very good. Did pick up preorder, easy to order on their site too.

I love going to this place with my daughter. The tofu is great. Friendly service as well.

Everything we tried at Osaka is so fresh and delicious!! Best Chinese food I've had since moving to TN four years ago!! I can't wait to try more dishes. This place is a hidden gem in Gallatin read more

I love sushi but was a little skeptical at first. E went for the first time last week and then again last night. Both times were great. The sushi rolls are good size for the money and are actually good. They have a limited selection of rolls compared to some other places but what I've tried has all been good. They do seem to have several vegetarian rolls which is nice. They have a good beverage/wine selection. The only item I have had off the Thai menu is the TomYum soup and it was hot and fabulous. The staff are attentive. The atmosphere is better than expected for Gallatin. This place is certainly a pleasant surprise. You should check it out. read more

Osaka Japanese Restaurant - Check out these bad boys. - Japanese Near Me - Gallatin, Tennessee

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The steak teriyaki was a thin piece of grey, rubbery meat with a glob of sauce on top. The batter for the shrimp tempura was too heavy. The gyoza was in a spinach wonton wrapper, which wasn't good or bad, but the menu had no mention of it. (I expected a regular dumpling.) On the plus side, the ice tea was good & the whole meal was about $15 a person. But we won't be back. read more

Great presentation, food and staff. We ordered quite a few dishes they were well decorated and had an exquisite taste. Also the place is very modern and clean. Staff is very nice from the moment you step in being very attentive to your needs. read more

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This place is great!! The food was delicious and the service was wonderful!! My husband got the teriyaki tofu hibachi and I got tuna roll, ell roll and California roll. All their food was absolutely delicious!! The fried rice and hibachi vegetables were absolutely delicious!! We will definitely be back:-) read more

I ordered hibachi steak, I've never seen white steak and it was very chewy and unpleasant. I will never be back nor recommend anyone to go here. This is a disgrace to Gallatin. read more

Osaka Japanese Restaurant - a plate of food with a fork sticking out of it - Japanese Near Me - Gallatin, Tennessee

The wife and I had a wonderful meal! Very modern and clean inside with great service. Don't let the outside fool you, give a try and you won't regret it. read more

Osaka Japanese Restaurant - This place is awesome! Can't believe there is no waiting. Hidden gem for sure - Japanese Near Me - Gallatin, Tennessee